Moxie People are working with a forward-thinking housing association in Blaina, Gwent, to recruit a Temporary Income Advisor on a 6-month fixed-term contract.
Contract & Pay:
- 6-month fixed-term contract
- Salary: 29,390.33 per year ( 15.10/hour)
- Holiday: 25 days + bank holidays
- Working hours: 37 hours per week
- Immediate start preferred
The Role:
You'll be responsible for a patch of around (Apply online only) properties, with a workload split roughly 75% rent recovery and 25% tenancy support.
Key responsibilities:
- Proactively manage rent accounts and reduce arrears
- Support tenants with benefit claims, budgeting, and signposting to local services (food banks, energy vouchers etc.)
- Conduct field visits and collaborate closely with tenancy teams
- Use housing management systems to maintain accurate records
This is a front-line role where you'll make a real difference to the lives of tenants while ensuring financial sustainability.
What You'll Need:
- Experience in rent or debt recovery (preferably in a housing or local authority setting)
- Strong communication and negotiation skills
- Knowledge of welfare benefits and financial support services
- Own transport and a valid driving licence - field visits are essential
- Ability to work on-site 2 days per week (non-negotiable)
If this might be the role for you please contact People today!