Food Quality Assurance

  • Karsten UK Ltd
  • Sep 01, 2025
Full time

Job Description

PLEASE NOTE: THERE IS NO SPONSORSHIP FOR THIS POSITION.

KEY RESPONSIBILITIES

  • Ensure that all products are inspected to the relevant customer specifications on Goods Inwards
  • Have a clear understanding of Customer Specifications and their requirements.
  • Understand and complete all relevant documents and reports correctly, including design of new documentation within the department.
  • Work alongside the production team to ensure the product meets the customer specifications at all times.
  • Report all quality issues found to the Quality Manager/Technical Manager
  • Adhere to and update/ improve all QA procedures at all times.
  • Liaise with the Production Team on daily activities.
  • Ability to identify and communicate stock on arrival that requires using first.
  • Check the Del Rep system for incoming loads. Ensure all quality reports are sent to customers/suppliers.
  • Carryout internal audits against the internal audit schedule.
  • Have clear understanding on stock age with the ability to identify stock required for re-inspection
  • Have the ability to host visits from Customers and Clients when required.
  • Ensure that daily task have been issued to all QA personnel.
  • Maintain staff training
  • Ability to train QA staff, and production operatives in quality checking of product.
  • Assist in the investigation and administration of customer complaints and report accordingly.
  • Work with the Technical Manager to enhance / improve quality systems.
  • Assist the Karsten technical department with compliance due diligence checking.
  • Report any offensive or malicious behaviour to the management.
  • Any other reasonable duties deemed necessary to the needs of the business.
  • Committed to maintaining a Health and Safety orientated environment for self and others.

KEY COMPETENCIES

  • Good Team Player with the ability to work independently when required.
  • Attention to detail in aspects of the role and have the ability to meet tight deadlines.
  • Ability and patience to train others.
  • Problem solving mentality.
  • Good understanding of HACCP, BRC and Customer Audits.
  • Level 2 Food Safety.
  • Basic Food Hygiene or higher level food qualification.
  • Excellent interpersonal and clear communication skills at all levels, with the confidence to discuss issues when required to other team members within the Business.
  • Good Spoken English with clear ability to read and write in English.