Job Description
Resident Liaison Officer - Slough
1 year Fixed term contract
32k car or car allowance
We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating on a planned maintenance/refurbishment project in Slough. Based on site in Slough you will be a vital link between the site team, residents, and clients. You will be working on a planned refurbishment decarbonisation project so knowledge of this will be useful.
Key Responsibilities:
- Booking appointments and managing schedules.
- Handling resident complaints and issues with professionalism and efficiency.
- Maintaining property records and conducting validation and customer satisfaction surveys.
- Facilitating communication between all stakeholders for a seamless project experience.
- Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.
Requirements:
- Previous experience working on planned maintenance projects as a Resident Liaison Officer (RLO) is essential. 12 months
- Exceptional communication skills and ability to work collaboratively.
- IT proficiency and adaptability to on-site operations.
- Ability to work independently and as part of a team.
- Strong interpersonal skills and a proactive attitude.
- Ambitious, innovative, and self motivated
- Must have driving licence
If you meet the criteria above and relish the idea of working for a well-established business where you will be supported to thrive in your career and rewarded with a competitive salary and package, we d love to hear from you. Please contact Lucy Van der Gucht at Build Recruitment, or email (url removed) for more information.
