Night Warehouse Operations Manager
Stoke-on-Trent
Up to 50,000
Night Shift 20:30-06: Days Annual Leave
We're looking for an experienced Night Warehouse Operations Manager to take charge of a busy cross-dock operation in Stoke. Leading a team of 8, you'll be responsible for driving performance, ensuring smooth running of Pallet Network and Groupage operations, and creating a culture of accountability and motivation.
This is a hands-on role - around 70% of your time will be on the shop floor, with the remainder focused on planning, reporting, and process improvements.
Leading, motivating, and developing a team of 8 night staff.
Managing cross-dock operations, groupage and pallet network activity.
Ensuring KPIs, service levels, and customer expectations are met.
Implementing and embedding policies, procedures, and best practices.
Driving a culture of safety, efficiency, and continuous improvement.
Balancing operational oversight with reporting and process development (70% floor / 30% desk).
Proven experience managing cross-dock, pallet network and groupage operations.
Strong leadership skills - able to motivate, guide, and develop teams.
Process-driven mindset with a focus on continuous improvement.
Resilient, hands-on manager who thrives in a fast-paced environment.
Confident in implementing and driving operational policies and procedures.
Salary up to 50,000
25 days annual leave (plus bank holidays)
The chance to lead and shape night operations
Supportive, people-focused business with strong growth plans
If you're a natural motivator with a strong operational background and a passion for process improvement, we'd love to hear from you.
Warehouse Operations Manager
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WR is acting as an Employment Agency in relation to this vacancy.