Support Co-ordinator

Job Title: Support Co-ordinator

Location: Leeds

Salary: £28,434 per year

Job Type: Full Time, Permanent.

The Vacancy:

Leeds Federated is looking for a dedicated and people-focused Support Coordinator to deliver exceptional housing-related support across our sheltered independent living schemes in Leeds. This is a fantastic opportunity for someone who is passionate about helping people maintain their independence, well-being and quality of life.

As a Support Coordinator, you will oversee the day-to-day running of our older persons' schemes, ensuring customers feel supported, safe and connected. You'll be central to promoting independent living, fostering community connections, and making sure our services are responsive and person-centred.

What you'll do:

• Provide daily coordination and support across sheltered housing schemes.
• Actively monitor tenant well-being through regular contact and risk-based visits.
• Uphold high service standards, ensuring accurate records, reporting concerns promptly, and maintaining health and safety documentation.
• Work alongside housing colleagues to minimise voids, carry out viewings and promote the schemes.
• Liaise with families, neighbours, service providers and community organisations to support residents' independence.
• Encourage participation in social and community activities.
• Respond effectively to emergencies.
• Carry out basic administrative duties and support tenants with rent, benefit and repairs queries.
• Use IT systems including email, MS Office and our internal housing management system.

What we're looking for:

• Strong administrative skills with excellent attention to detail.
• Knowledge of safeguarding vulnerable adults.
• Ability to build positive relationships with residents, colleagues and external agencies.
• Confident in managing your own caseload and working on your own initiative.
• Able to identify individual support needs and signpost to relevant services.
• Commitment to promoting equality, diversity and inclusive service delivery.
• Good IT and communication skills.

Whether you already have experience in sheltered or supported or you're looking to develop these skills, we're keen to hear from people who bring compassion, commitment and a desire to learn and grow in the role. If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today!

Extra Information:

The closing date for this role is: 14th September 2025.

Interviews will take place on: 22nd September 2025.

We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community.

The Company:

Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire.

Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing.

Please click on the APPLY button to be redirected to our careers page to apply for this role.

Candidates with experience of; Housing Options Officer, Social Housing Advisor, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Officer, Housing Services, Social Housing Co-Ordinator, Supported Housing Officer, Housing Support Co-Ordinator, Social Housing Worker, will be considered for this role.