Account Support

ACCOUNT SUPPORT

Skelmersdale WN8
From £26,000 p/a
Monday Friday, Office Working Hours

About Us

We are a global recruitment company supplying temporary, contract, and permanent workers to our clients. In the UK, we employ 130+ people across 17 locations and support the placement of around 4,000 workers each week.

We are currently in a phase of rapid growth and expansion. As such, we are looking to work with and develop great people who advocate our culture, embody our values, and deliver exceptional performance. At Proman, we believe our people are our greatest strength. We know how competitive the recruitment market is, which is why we do things differently and we truly value both our team and our culture.

About the Role

This is a temporary position with the opportunity to become permanent.

As an Account Support professional, you ll coordinate schedules and assist with clerical duties such as maintaining our candidate database. You ll also help screen candidates and assist with interviews related to a specific account or group of accounts.

Key Responsibilities

1. Recruitment & Research

• Write and post job adverts aligned with account needs and budget.
• Spend approximately 80% of the time making outbound calls to candidates to coordinate hiring activities, screen CVs, and conduct initial phone interviews
• Provide administrative support to the recruitment team.

2. Account Support

• Assist with bookings, check-in calls, and absence follow-ups.
• Manage clerical tasks including emails, phone calls, and filing.
• Support special projects and generate reports.
• Help ensure client requirements are met.

3. Worker Relationship Management

• Schedule and coordinate site tours/inductions.
• Welcome candidates both in-branch and onsite.
• Support onboarding and induction processes.

4. Team Collaboration

• Support branch colleagues in achieving weekly targets.
• Maintain professional communication and contribute to a positive work environment.
• Participate in the team on-call rota for out-of-hours/weekend client support.

5. Legal & Compliance

• Support payroll processes and maintain accurate records.
• Assist candidates with registration and right-to-work checks.

About You

You re a people person friendly, approachable, and confident both face-to-face and over the phone. You re proactive, inquisitive, and keen to get involved in various tasks.

While prior recruitment experience isn t essential, you bring:

• Strong customer service skills
• A positive attitude and eagerness to learn
• Excellent organisational skills
• Reliability and the ability to thrive in a fast-paced environment

You enjoy supporting your team and making sure everything runs smoothly behind the scenes. If you re looking to kickstart a career in recruitment and grow your skills in a supportive and energetic environment we d love to hear from you.

Benefits

• Salary from £26,000 p/a
• Employee Assistance Programme
• Access to Online GP
• Free Wellbeing App & Counselling Sessions
• Discounted Eye Care & Free Flu Jabs
• Enhanced Sick Leave
• Paid Time Off (including Birthday Leave and time off for Giving Blood)
• Career Development Opportunities
• Stakeholder Pension Scheme

Apply Today!

If you think this role is right for you, apply now to join our team!

Proman is an equal opportunities employer. We are committed to the fair and equal treatment of all employees and applicants, and do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy or maternity, race, ethnicity, religion or belief, gender identity, or marital/civil partnership status.

We aim to create a diverse and inclusive workplace and encourage applications from suitably qualified candidates from all backgrounds.

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks