BDS are looking for a retirement scheme advisor to provide a housing management service within one of their sheltered services for the over 55s in High Wycombe.
Duties:
- Daily welfare checks to residents.
- Facilitate property lettings and tenant communication for smooth onboarding
- Conduct regular health and safety checks to ensure property conditions are well-maintained.
- Coordinate with external agencies and providers when necessary.
- Monitor tenant rent accounts, ensuring deadlines are met and addressing any arrears
- Act promptly on complaints regarding anti-social behaviour, escalating where needed.
- Report communal area repairs and maintain strong partnerships with external support agencies.
Criteria:
- The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered or supported housing setting.
- Strong understanding of tenant and housing management, particularly for older adults
- Confident in conducting health and safety checks within residential environments
- Effective communicator, able to handle complaints and uphold tenancy agreements
- Experience working collaboratively with external agencies to support tenants' needs
Hours: 36 per week
Pay: 15.50 paye plus holiday pay or 20.00 per hour umbrella.
This is a temporary ongoing role in the first instance though a permanent opportunity may become available at a later date.
Please note; this role requires a full enhanced DBS Certificate dated in the previous 12 months.