Internal Sales Manager

Our client is the UK s leading business training and coaching platform for trade and construction business owners. They help tradespeople become successful business owners through a range of training solutions, including 12-month business academies, seminar sessions, and retreats. On average, they ve helped businesses grow their sales by 400%. Due to a huge expansion plan, they re now looking for a Telesales Manager to lead a team of 15 telesales agents based in Peterborough. You ll be responsible for coaching, motivating, and developing your team to convert B2B calls into secured event attendances for our client s training discovery days. This will be working with both cold and warm leads.

Are you a driven, results-focused leader with a proven track record in managing high-performing telesales teams? Do you thrive in a fast-paced environment, driving performance through energy, motivation, and a laser focus on results?

What You ll Do:

• Lead, coach, and manage a team of 15 telesales agents to hit daily, weekly, and monthly targets.
• Drive performance through effective training, call monitoring, and real-time feedback.
• Manage KPI reporting and pipeline performance to maximise conversion rates.
• Create and implement sales strategies to increase revenue and achieve business growth.
• Foster a competitive, positive, and high-energy team culture.

The candidate:

• Proven experience managing a telesales team in a high-volume, small ticket environment.
• Ability to commute to Peterborough daily
• Strong track record in short sales cycles and closing deals over the phone.
• Ability to manage both cold and warm leads effectively.
• Excellent leadership, coaching, and motivational skills.
• Strong commercial awareness and data-driven decision-making skills.

• Ongoing professional development and training.