Account Manager

  • Ecs Resource Group Ltd
  • City, Birmingham
  • Sep 02, 2025
Full time Telecommunications

Job Description

Account Manager
Location : Nationwide (One - Two Days per month in either London or Newark)

Salary: 55,000 - 65,000 base + Double Salary OTE + car allowance

My client is a leading Managed Services Provider delivering innovative solutions across cloud, connectivity, cybersecurity, and managed services. They support some of the UK's most critical sectors and offer strategic insight, technical excellence, and a consultative approach that puts the customer first.

As an Account Manager, you'll take full ownership of a portfolio of high-value customers where you will build trusted relationships, driving growth, and deliver strong business outcomes. You'll be their go-to advisor, helping them navigate complex digital challenges with confidence.

What You'll Be Doing

  • Grow and develop customer accounts through strategic conversations and solution selling.
  • Build long-term, trusted relationships with key stakeholders across your accounts.
  • Understand each client's digital strategy and represent their needs across the business.
  • Work closely with internal teams to ensure delivery, resolve issues, and identify new opportunities.
  • Maintain accurate pipelines, forecasts, and account development plans in Salesforce.
  • Lead regular account reviews, QBRs, and present opportunities internally and externally.
  • Actively engage with vendors and partners to enhance value and drive growth.

Your Impact Will Be Measured By:

  • Hitting and exceeding revenue and growth targets.
  • Maintaining high levels of client satisfaction and retention.
  • Developing well-documented account plans and accurate forecasts.
  • Leading successful proposals and complex bids.
  • Contributing to team knowledge sharing and company initiatives.

What You'll Bring:

  • Proven experience in IT sales and corporate account management.
  • Strong understanding of cloud, networking, cybersecurity, and UC&C.
  • A track record of consistently hitting targets and expanding accounts.
  • Skilled in building relationships, spotting opportunities, and driving value.
  • Excellent communication and presentation skills, including C-level engagement.
  • Comfortable working autonomously and managing your own time and pipeline.
  • Proficient in Salesforce and Microsoft Office.
  • Full UK driving licence and willingness to travel across the UK when needed
  • Excellent communication skills, a sharp eye for detail, and the confidence to work independently and decisively.
  • Presenting to senior stakeholders
  • A full UK driving licence and the flexibility to travel when needed are essential.

ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.