Job Description
Hexagon Recruitment are seeking an exceptional Freight Account Manager for a trusted client with an office in Central London.
Responsibilities:
Develop new and existing business.
Handling all import & export sea freight operational aspects/queries from Customer, liaising with both external and internal customers and suppliers.
Ensuring customers receive the very best service at all times, in line with agreed SOPs, and to ensure a smooth and efficient movement of goods to the Customer.
Financial/Commercial
Make Payments to the shipping lines
Ensuring files are fully costed and profitable
Raising invoices to customers
Operational
Check that the shipping documents are present/in order
Liaise with shipping lines/overseas agents and other forwarding agents
Ensuring any queries are resolved as soon as possible
Check the options re releases (Line Haul/Merchant Haul/Rail/Road)
Arrange releases, PIN numbers and restitution
Providing prompt and professional Customer Service to all clients
General Administration
Telephone work
