Debt Advisor

We are currently working with a Housing Association based across Bristol and Exeter who are looking for a competent Debt Advisor to join their team on a permanent and hybrid basis.

Responsibilities of a Debt Advisor:

• Give regular debt advice to vulnerable individuals dealing with financial challenges in-line with FCA
• Be able to sign post vulnerable clients to the correct agencies that can aid them with their financial struggles
• Set up payment plans, assist with welfare benefits ad income maximisation to prevent arrears
• Adapt to different customer requirements and work in a hybrid and tailored manner by making home visits, phone calls and communicating via email

What we'd love to see from you:

• Accredited in or working towards experience in providing debt advice
• FCA regulated experience or the equivalent CertMAP qualification
• Have knowledge on welfare benefits, income maximisation and arrears prevention
• Have a full UK driving license and access to a vehicle

Benefits of this role:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary
• Enhanced maternity/adoption pay
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

Job title: Debt Advisor
Location: Bristol or Exeter
Salary: 32,000
Working Hours: 37 hours - hybrid working

If this Debt Advisor role is for you then please apply or contact (url removed)