Relationship Case Manager

Relationship Case Manager

Location: Redhill (4 days in office, Thursdays from home)
Perks: Gym membership, health plan, and the opportunity to make a genuine difference

Make things happen for young people who need it most

We re looking for someone who s switched on, full of energy, and ready to take ownership. As a Relationship Case Manager at Powertutors, you ll be trusted to run with things, make smart decisions quickly, and build real relationships along the way.

You ll play a key role in matching students with the right tutors especially students who haven t had the easiest time in school. It s a role that requires care, curiosity and confidence. The families we support need someone who listens. Our tutors need someone they can trust. And our team needs someone who doesn t wait to be told what to do.

What you ll be doing

You ll manage the full journey from referral to tuition. That includes:

• Getting to know each student s situation and what kind of tutor will work best
• Using initiative and creativity to find the right match, especially when there s no obvious answer
• Keeping families, tutors and local authorities in the loop clearly, quickly and with care
• Solving problems calmly and proactively when things change (they often do)
• Working closely with recruitment, education and finance to make sure sessions start and run smoothly
• Spotting opportunities to improve how we work, grow relationships or expand impact

Who we re looking for

You ll thrive in this role if you re:

• Proactive and confident taking ownership
• Friendly, energetic and good with people
• Someone who stays calm under pressure
• Happy juggling lots of moving parts
• Motivated by purpose as much as performance
• Creative in how you solve problems and get results

You don t need to have worked in education, but you do need to bring energy, empathy, and drive. If you enjoy connecting the dots, keeping things moving, and making a real difference along the way you ll fit in well here.

Additional pay:

• Quarterly bonus
• Yearly bonus

Benefits:

• Casual dress
• Company pension
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking

Schedule:

• Monday to Friday

Education:

• Bachelor's (preferred)

Experience:

• sales: 3 years (preferred)