Multi-Channel Marketing Apprentice

Job Title: Multi-Channel Marketing Apprentice

Location: Ashford, Kent (4 days onsite)

Salary: £14,892 per annum

Hours: Full-Time (37 hours per week)

Contract: Fixed-term contract (18 months)

Reports to: Marketing Manager

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. The CXK Way embodies the following core values:

Ethical We work with professionalism, honesty and integrity

Passionate We reach out enthusiastically to all who need out support

Innovative We inspire, enhance and improve

Collaborative We engage, support and share with others

The Team

Our Marketing and Communications team is at the heart of CXK, driving the promotion of a wide range of programmes that support young people and adults across the Southeast. As a central team, we collaborate with colleagues across the organisation and with external partners to ensure our messaging is clear, consistent, and impactful.

We re a small but creative and collaborative team, passionate about using marketing and communications to broaden awareness of our services and amplify the voices of those we support. From running targeted campaigns and managing our digital channels, to producing content and supporting programme teams with their promotional needs, we play a key role in shaping CXK s public presence.

The Role

Are you passionate about social media, content creation and all things digital? Want to kick-start your marketing career while making a difference to young people and communities? This could be the perfect opportunity for you.

We re looking for a creative and motivated Multi-Channel Marketing Apprentice to join our dynamic Marketing & Communications team. You ll gain hands-on experience across a wide range of digital marketing activities, from managing social media channels and updating websites, to supporting campaigns and analysing performance data.

Alongside your day-to-day role, you will complete the Level 3 Multi-Channel Marketing Apprenticeship, with the guidance and support of your experienced colleagues.

Key Responsibilities:

• Assist in planning, creating and scheduling engaging content for our social media platforms
• Update and maintain CXK s websites, including creating and editing content
• Create high-quality artwork such as leaflets, posters and social media visuals in line with our brand guidelines
• Produce a range of digital communications to agreed schedules including e-bulletins and surveys
• Provide monthly analytics reports on the performance of digital communications
• Get involved in editing short videos for social media, campaigns, or internal use
• Apply learning and best practice from your apprenticeship training to your day-to-day responsibilities

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

Minimum Criteria

• Evidence of a genuine interest in marketing and communications

Essential Criteria

• GCSE Maths and English at Grade 4 or above (or equivalent)
• Creativity, enthusiasm, and a willingness to learn
• Strong written and verbal communication skills
• Basic proficiency in Microsoft Office (Word, Excel, Outlook)
• Familiarity with social media platforms and digital content creation
• Flexible, adaptable, and receptive to feedback
• A proactive attitude and ability to work well in a team
• Commitment to undertake apprenticeship training and continuous development
• Ability to demonstrate CXK s values: Ethical, Passionate, Innovative, Collaborative

Employee Experience

A career with CXK is rewarding, offering you the opportunity to make a real difference while developing your own potential. This exciting apprenticeship within the Marketing and Communications team gives you the chance to build hands-on experience across a broad range of digital marketing activities - from content creation and campaign planning to social media and analytics.

You'll work alongside a supportive, experienced team who are passionate about creativity, collaboration, and continuous learning. As part of a central team, you ll gain insight into multiple CXK programmes and audiences, developing a versatile skillset and contributing to work that helps people of all ages to thrive.

Whether you re designing eye-catching visuals, helping shape messaging, or analysing engagement data, your work will play a key role in amplifying our impact and reaching those who need our support most.

Benefits of working with us

Our employee benefits include:

• 30-33 days holiday, plus bank holidays
• Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
• Benenden private healthcare cover
• Flexible working
• Enhanced maternity and paternity leave
• Training and development programmes and opportunities
• Mental and physical healthcare initiatives and more

Recruitment Timeline

Vacancy closing date: Tuesday 16th September 2025

Application review date: Friday 19th September 2025

Interviews dates: Tuesday 30th September 2025

Useful Information

If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team.

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.