137 jobs found

Events Fundraising Manager role: We are seeking a highly organised, creative, and results-driven Event Manager to lead and grow Roundabout s events portfolio. This is a pivotal role in our fundraising team, taking overall responsibility for the planning, delivery, and evaluation of our events programme to maximise income, engage supporters, and raise awareness of youth homelessness in South Yorkshire. As Event Manager, you will have ownership of our flagship events A Night at the Musicals, Sleep Out, and The Yorkshire Chocolate Festival ensuring they are delivered to the highest standard and achieve ambitious fundraising targets. You will also lead the development of our third-party events calendar, identifying and leveraging opportunities such as the Sheffield 10k, Tough Mudder, and Sky Dives to engage new audiences. Your role will combine strategic planning with hands-on delivery. You will: Create a calendar of events and fundraising opportunities. Develop and manage event budgets, ensuring strong return on investment. Lead event logistics, highlight marketing needs, and supporter stewardship strategies. Recruit, manage, and motivate event volunteers and fundraisers. Build and nurture long-term relationships with corporate partners, sponsors, and key stakeholders. Innovate bringing fresh ideas to grow participation, income, and brand visibility. This is a fast-paced, varied role that blends office-based planning with being on the ground at events, ensuring every supporter has an exceptional experience. You ll inspire others through your passion, professionalism, and creativity, making a tangible difference for the young people we support. Join us to lead unforgettable events, grow our reach, and help end youth homelessness in South Yorkshire. Key Accountabilities: Lead the development and delivery of Roundabout s events strategy and portfolio, ensuring all events contribute significantly to income generation, supporter engagement, and brand awareness. Set, monitor, and deliver against annual KPIs, budgets, and plans, working closely with the Fundraising Manager to ensure strategic alignment and maximum return on investment. Oversee all event planning processes from initial concept through to research, delivery and evaluation ensuring detailed work plans, risk assessments, and supplier agreements are in place. Evaluate the performance of all events using data and feedback, identifying opportunities for improvement and innovation across the portfolio. Proactively develop and secure sponsorship and partnership opportunities alongside our Business Development and Partnership Managers, building strong relationships with corporate partners, community groups, and key stakeholders. Recruit, train, and manage volunteers for both charity-led and third-party events, ensuring they are motivated, supported, and delivering to a high standard. Oversee the supporter journey for all event participants, ensuring exceptional communication, stewardship, and engagement from registration to post-event follow-up. Manage event marketing and promotion in collaboration with the Marketing and Communications team, ensuring targeted campaigns maximise reach, participation, and income. Produce accurate and timely reports on event performance, supporter engagement, and income tracking for internal stakeholders and trustees. Present and pitch on behalf of Roundabout at networking events, corporate meetings, and public speaking opportunities, inspiring audiences to support our mission and take action. Represent Roundabout at networking opportunities, partnership meetings, and external events, acting as an ambassador for the charity. Ensure all events are delivered safely, legally, and ethically, in line with Institute of Fundraising Codes of Practice, relevant legislation, and Roundabout s policies. Work flexibly, including evenings and weekends, to be present at key events and activities. Other Duties: Appropriate duties required by the CEO and Fundraising Manager. Act in the best interests of Roundabout at all times. Maintain professional internal and external relationships that meet the Charity s values. Build trust, value others, communicate effectively, drive execution, foster innovation, focus on delivery to supporters, collaborate with others, solve problems creatively and demonstrate high integrity. Proactively establish and maintain effective working team relationships with all internal and external stakeholders. To participate in training and undertake appropriate learning and development, as identified through appraisal and regular reviews with line manager. This job description covers the current range of duties and is not exhaustive and will be reviewed from time to time. It is Roundabout s aim to reach agreement on changes, but if agreement is not possible, The Charity reserves the right to change this job description. The post-holder will be expected to adhere to relevant professional obligations and Codes of Conduct. Person Specification Proven track record of leading and growing income across events or fundraising. Strategic and imaginative leader who can turn big-picture ideas into practical, results-driven plans. Demonstrate ability to adapt, show resilience and be flexible Minimum GCSE Grade C in English and Maths (or equivalent) Exceptional verbal and interpersonal skills, paired with a compelling writing style to produce a wide range of content from grant applications and communication strategies to supporter updates, event timelines, website copy, and promotional materials. Experience in using Windows-based software packages such as Excel and CRM Systems with experience of analysing spreadsheets. Proven experience in overseeing Health and Safety, Safeguarding, and risk assessments, including developing event strategies, management plans, and related documentation. Demonstrable experience delivering exceptional supporter and customer care, including building strong relationships, responding promptly to inquiries, anticipating needs, resolving issues effectively, and ensuring a consistently positive experience that fosters loyalty and engagement. Proven project management skills, encompassing the full project lifecycle from planning to delivery, including budgeting, resource allocation, timeline management, stakeholder coordination, and monitoring outcomes to ensure objectives are met on time and within budget. Experienced in using fundraising platforms (e.g., JustGiving), including creating fundraising pages, providing guidance and advice, and applying knowledge of charity legislation, the Fundraising Regulator, and current sector trends. Extensive experience in public speaking to diverse audiences, effectively presenting and articulating a compelling case for support, tailoring messages to engage different stakeholders, inspire action, and build lasting relationships. Hold a full driving licence with business insurance and have access to own transport Personal Attributes: Creative, innovative, and proactive with a positive outlook; resilient and adaptable, able to thrive both independently and as part of a collaborative team. Strong leadership and motivational skills, able to inspire teams, volunteers, and stakeholders to achieve ambitious fundraising goals Flexible and committed, willing to work evenings, weekends, and across online or in-person events as required. Highly organised and efficient, with the ability to prioritise workloads, manage time effectively, and take initiative while contributing to team objectives. Professional and confident ambassador for fundraising and the wider organisation, promoting its mission and values in all interactions. Approachable and responsive, able to quickly build rapport and strong working relationships with stakeholders at all levels. Excellent interpersonal and communication skills, both written and verbal, capable of engaging and inspiring diverse audiences. Passionate about the voluntary sector, knowledgeable about current trends and committed to advancing Roundabout s vision, values, and objectives. Problem-solver and innovator, able to take ownership of challenges and implement sustainable, creative solutions. Strategic thinker, able to balance proactive and reactive work, manage multiple priorities, and deliver results under tight deadlines.

What you do Main purpose of post This is a senior and strategic role in our fundraising team. You will be responsible for leading the development and delivery of our Individual Giving strategy, ensuring sustainable growth in income from individual donors. You will oversee the retention and stewardship of existing supporters and implement creative, data-led campaigns to attract new donors across multiple channels. You will line manage the Legacy and In Memory Manager, supporting their growth and the success of these high-value income streams. Key Responsibilities Strategic Development and Planning Lead the development and execution of a multi-year Individual Giving strategy. Develop and deliver an annual work plan to achieve agreed income targets. Use data insights and donor segmentation to shape compelling and effective campaigns. Campaign Management Plan, manage, and evaluate a portfolio of Individual Giving campaigns including: o Regular giving o Payroll giving o Charity lottery o Online and offline donor acquisition Test and implement new fundraising approaches to increase donor conversion and value. Ensure all communications reflect the charity s tone, values, and brand. Donor Retention and Stewardship Design and implement supporter journeys that deepen donor engagement and loyalty. Work with our Marketing Manager to oversee donor communications to specific audience groups and stewardship activity, ensuring a positive supporter experience. Monitor donor behaviour and lifetime value to inform stewardship and upgrade strategies. Legacy and In Memory Giving Provide strategic oversight of legacy and in-memory income streams. Line manage and support the Legacy and In Memory Manager to deliver agreed targets and KPIs. Support the development of a legacy marketing plan to grow our legacy pipeline. Support development of relationships with legacy pledgers and inmemory donors Budgeting and Performance Manage income and expenditure budgets for Individual Giving. Track and analyse campaign performance against KPIs and ROI targets. Maximise all gift aid opportunities within the agreed audiences. Report regularly to the Head of Fundraising on performance, opportunities, and risks. Cross-Team Collaboration Work with Communications, Digital, and Data colleagues to ensure campaigns are well-coordinated, data-driven, and creatively delivered. Champion best practice in data protection and ethical fundraising. Stay informed on sector trends, regulations, and innovations in individual giving. Ensure that all activities and contacts are managed through the charity s CRM (Raiser s Edge) Who you are We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity s busy charity team. Our Senior Individual Giving Fundraising Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. About you: Strategic and data-driven mindset able to develop long-term plans and use insight to drive continuous improvement and income growth across Individual Giving and Legacy streams. Exceptional communication and storytelling skills confident in crafting compelling donor messages that inspire giving and build lasting relationships. Strong management ability capable of supporting and developing team members, fostering a high-performing, collaborative culture. Analytical and results-oriented comfortable working with data and KPIs to evaluate performance, inform decisions, and demonstrate impact. Supporter-centric approach committed to delivering excellent donor experiences with empathy, integrity, and a deep understanding of donor motivations. Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity. Support and encourage harmonious internal and external working relationships How to apply Closing date : Sunday 14th 1st Interview date: Thursday 25th September 2nd Interview date: Tuesday 30th September Application format: Please send a CV and covering letter demonstrating that you have read the job description / person specification and how you meet the essential and (where relevant) desirable criteria for this role. This can include skills, training, membership of professional bodies and experience. The covering letter will form a key part of the recruitment process and you should demonstrate your suitability for the role in no more than two pages. Weston Park Cancer Charity is committed to promoting equality of opportunity and values diversity of culture among our staff. All applications are anonymised as part of the selection process, so please do not forward any documents in PDF format.

Established over 30 years ago here at Lifeplus our mission is to be the world leader in holistic wellbeing by helping millions of people to unlock the wellness within them. We manufacture and distribute high quality nutritional supplements directly to our customers all over the world. We are proud to have a team of enthusiastic customers and colleagues who are all dedicated to creating a legacy of wellbeing. At Lifeplus we celebrate and embrace diversity and we believe that our success comes from creating a caring and fun community. Job Purpose: Our Customer Care Administrators provide excellent customer service to the network by building relationships, resolving queries on a wide variety of complex topics and processing orders and changes. Customer Care is the first contact point for our network and the role is to truly represent the values and principles of Lifeplus. The role will include but is not limited to: Develop positive relationships with customers via phone, email and other channels using Lifeplus Puzzel ticket management software in line with Lifeplus policies and service level agreements. Process customer queries related to account changes and business building. Engaging with both new and existing customers to ensure high levels of customer retention. Use bespoke Lifeplus IT systems to resolve and process customer orders and queries. Contacting customers where appropriate in order to resolve queries, offering a satisfactory resolution. Take prompt and appropriate action for the customers. Assist new customers with their enquiries and setting up accounts. Process and complete administration of payments. Collaborate with colleagues in Lifeplus to help us be the best we can be. Develop product and process knowledge to continue providing excellent customer service. Be a proud ambassador of Lifeplus to customers and colleagues. Candidate Profile: Fluent in German and English both verbally and written. Fluent in Swiss German is desirable. Passionate about delivering customer service. Willing to learn how to use a variety of bespoke IT systems. Positive and engaging communication skills. Ability to work in a team, ask for help and trust colleagues. Problem-solving skills to take the initiative and develop your knowledge. The values you'll stand by: Be generous with your knowledge, knowledge is only powerful if you share it with others. Bring integrity, listen first and then speak. Embrace transformation, be brave - it's easier to stick to what you know but we learn from our mistakes. Have quality at the heart of what you do, always give your best and expect the same from others in return What we offer you: LIFE Program : Begin your customer care career journey with structured growth and development opportunities through our LIFE Program, with the potential to increase your salary by up to £2,000 as you progress. Learning Hub : Enjoy flexible learning with access to a variety of in-house training programs tailored to your professional needs. Employee Assistance Program (EAP) : Access professional support for mental well-being through our EAP system. Exclusive Discounts : Benefit from special discounts at leading brands and retailers, as well as a generous employee discount on Lifeplus nutritional supplements and wellbeing products. Mental Health First Aiders : Receive support from trained Mental Health First Aiders within the workplace. Pension Scheme : Secure your future with our contributory pension scheme, offering up to 6% contributions. Holiday Flexibility : Gain the freedom to buy or sell holiday days to suit your needs. Gym Membership Savings : Stay fit with discounts on gym memberships. Health and Wellness : Take advantage of our contributory hospital and health cash plan. Cycle2Work Scheme : Promote a healthy lifestyle and reduce your carbon footprint with our Cycle2Work scheme. Eye Care Vouchers : Keep your vision sharp with our eye care vouchers. Life Assurance : Enjoy peace of mind with our comprehensive life assurance plan. Additional offerings: Complimentary tea and coffee to keep you refreshed throughout the day. Enjoy fresh fruit, readily available within our breakout spaces. Access to Lifeplus products as needed, supporting your personal wellness. Experience the flexibility of our hybrid working model, with only one day per month required in the office. Annual social event to connect and celebrate with colleagues at our social get-together, fostering a sense of community and fun. Hours and Days: C rotational shift pattern: Week 1: Monday to Friday 09:45 to 18:00 Week 2: Monday to Thursday 09:45 to 18:00, and Saturday 08:00 to 16:15 Location: Lifeplus House, St Neots This role involves a mixture of home and office working, however we do ask that candidates are able to commute to our St Neots Office. The responsibilities and attributes listed above is indicative it is not exhaustive and is not designed to limit or inhibit the way we work or how the role develops. This is intended to be a fluid document and indicates how we currently see the role. Please note: The successful applicant will be required to undertake a criminal record check. Please advise us in advance if you have any special requirements if you are asked to attend an interview. Job Type: Full-time Pay: From £26,400.00 per year Ability to commute/relocate: St. Neots PE19 8JH: reliably commute or plan to relocate before starting work (required) Language: German (required) English (required) Swiss German (preferred) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in St. Neots PE19 8JH

Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-35k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need About 3-4 years experience years in business development/sales/account management/brand ambassador/customer service work A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) Prior experience in a field-based role Experience in working with vaping, nicotine or tobacco products FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.

Regional Business Development Manager London Permanent/full-time Location: Field-based throughout London/Greater London(precise regional remit to be agreed on an individual basis) Salary: £26-35k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will largely be on driving existing business and improving our service offering to existing customers in your area with flexibility around how your patch is defined and what you re doing to go after it but generating new business will still be a key part of what you re doing day in day out. There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be covering London and a good part of Greater London too, but we re open to compromise on what exactly this looks like. What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need About 3-4 years experience years in business development/sales/account management/brand ambassador/customer service work A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) Prior experience in a field-based role Experience in working with vaping, nicotine or tobacco products FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.

Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-35k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need About 3-4 years experience years in business development/sales/account management/brand ambassador/customer service work A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) Prior experience in a field-based role Experience in working with vaping, nicotine or tobacco products FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them to me. Everyone will receive a response.

Dove House Hospice supports patients with life-limiting illnesses in Hull and the East Riding of Yorkshire. They provide exceptional, specialist palliative care to patients, carers, and their families. Last year, they cared for 1,200 patients. Their mission is simple but powerful: to help families make the most of the time they have together, even in the most difficult of circumstances. It was a moment of grief, yes, but also one of relief. Mum was surrounded by the love and warmth of her family. And as we said our final goodbyes, we knew she was at peace. We are incredibly grateful for the care, the memories, and the love we had shared in those final days while Mum was at Dove House. - Family member of a patient We are thrilled to be partnering with the fabulous Dove House Hospice, to grow their fundraising team and increase their impact. Would you like to be part of a team that raises vital funds to support patients and their families, and ensures that their services are always available for those who need them? If so, we would love to hear from you. The Role This a pivotal, brand-new, role that will support the thriving fundraising team. Reporting directly to the Senior Fundraiser, the main purpose of the Community Fundraising and Engagement Assistant is to raise awareness across the region, and increase income to fund vital hospice care. Main responsibilities include: Building rewarding and individually tailored life-long relationships with supporters, to ensure they feel passionate, engaged and invested in the future provision of hospice care. Supporting the fundraisers to develop and promote fundraising appeals including the lottery Engaging, educating, inspiring and introducing new supporters and volunteers Maximising income, using a donor-centric, tailored approach The Person We are looking for someone with exceptional planning and organisational skills and with experience in successfully building and managing relationships. You will need to have excellent time management and prioritisation skills and be confident presenting and networking. You should be able to effectively communicate with a diverse range of people, and deliver engaging talks and presentations. In this role you will be a proud ambassador for the hospice, and have the exciting opportunity to represent them within the local community! Perhaps most importantly, you should align with the hospice values being passionate, positive and professional. Please note that this role will require a full UK driving license, access to your own vehicle, and involve travel to the hospice and surrounding area. You will also be required to work flexible hours, including occasional evening and weekends. If you would like more information, or to apply for this role we would love to hear from you please contact us. Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie, Jen or Leanne who will be happy to advise on this. Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Marketing and Communications Lead Location: York office, with some WFH availability Hours: Full time 37 hours per week Salary: £36,000 £38,000 dependent on experience STEM Learning is seeking an experienced and strategic Marketing and Communications Lead to drive awareness and foster engagement within our comprehensive range of support services for schools, colleges, employers, and partners. This role is pivotal to the successful delivery of a key funded contract, requiring a sharp focus on communication impact, stakeholder engagement, and demonstrating value for money through effective marketing strategy and execution. You will work across teams to create high-impact campaigns, manage digital platforms, and shape our messaging to diverse audiences through compelling, data-driven communications. Key Responsibilities: Lead the planning and execution of digital and offline marketing, communications, and PR activities. Create and deliver integrated campaigns that raise the profile of STEM Learning and its services. Manage communications channels, digital platforms and content delivery. Evaluate the performance of campaigns and report on return on investment and budget effectiveness. Support and guide colleagues and partners in best practice marketing and communications. Line-manage and mentor Marketing and Communications Officers. Work collaboratively with other Leads and the Senior Lead on strategy and planning. Represent the organisation in key stakeholder meetings and ensure adherence to brand, data protection, and quality standards. About You Candidates will demonstrate our values: Sustainable Innovative Proactive. You ll be a forward-thinking and creative marketing and communications professional, with: A degree or professional qualification (or equivalent experience). Proven experience delivering successful marketing and communication strategies. Strong writing and editing skills, able to tailor messaging to different audiences and platforms. Experience using digital tools and platforms (e.g. CMS, email marketing, social media). Excellent project and stakeholder management skills. The ability to lead, motivate and develop team members. A passion for education, communications, and making a meaningful impact. About us STEM Learning Ltd is a unique, not-for-profit organisation which aims to improve lives through STEM education for every young person in the UK, regardless of their background. We are proud to be the largest UK resource for supporting STEM teaching and learning through the provision of continuous professional development courses, resources, STEM Ambassador volunteers, online communities, and a wealth of other enhancement and enrichment activities. We do this in partnership with a wide range of organisations and individuals. Our York office is situated on the beautiful campus of the University of York with easy travel links into and out of the city. Our benefits 30 days holidays plus bank holidays Access to an excellent pension scheme A comprehensive employee assistance programme Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more Excellent learning and professional development opportunities to enhance career development for all staff, at all levels, and all stages of their career. Next Steps Please provide us with: Your up-to-date CV including the contact details of two referees (please note, references will not be approached without your permission) A covering letter (no more than the equivalent of 2 sides of A4) explaining your interest in the role and why you think you would be the ideal candidate. The closing date for applications is Wednesday September 10th at 9am . STEM Learning strives to be diverse and inclusive a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences. We foster a culture where every employee s voice is respected and valued.

Job Title: Service Desk Team Leader Location: Fareham (hybrid working) Contract length: 6 months (ongoing, will always be a need for the role) Pay rate: Negotiable Overview: We are seeking a highly skilled and proactive Service Desk Team Leader to manage service delivery and support for the UK Network, Media & Brand Sales functions. This role serves as the primary escalation point for store-related issues, ensuring swift resolution and maintaining strong working relationships with area managers, brand ambassadors, and cross-regional teams. The position also contributes to process improvement initiatives across the EMEA region, driving operational efficiency and enhancing the customer experience. In addition, the role involves leading and managing a small team of Service Desk Analysts, overseeing day-to-day operations including absence management (sickness, holidays, and other leave), ensuring high levels of teamwork and professionalism, driving results, and maintaining a strong work ethic to meet and exceed agreed performance targets. Key Responsibilities: Act as the main escalation point for the Level 1 Service Desk team, providing guidance and resolution support for complex technical and operational issues. Lead and support a small team of Service Desk Analysts, including managing workloads, performance, sickness, holiday, and other absence to maintain service continuity. Foster a positive team culture, ensuring high work ethics, collaboration, and consistent achievement of targets. Host and facilitate UK sales reporting meetings with brand stakeholders, delivering clear insights and performance updates. Build and maintain strong professional relationships with area managers, brand ambassadors, and other key business partners. Lead and deliver training sessions to upskill team members and stakeholders on systems, tools, and processes. Execute SQL queries and tasks to generate, validate, and analyse sales data. Manage till builds and deployments (Windows 11) for new store openings, upgrades, and replacements. Oversee asset management processes, ensuring accurate tracking and lifecycle management of IT equipment. Conduct regular ticket quality reviews to maintain high service standards and compliance. Coordinate and schedule engineer visits to stores for hardware, networking, and infrastructure needs. Provide hands-on technical support for network infrastructure including routers, switches, Active Directory, DHCP, and related services. Collaborate with EMEA service teams to identify, propose, and implement process improvements. Skills & Experience: Proven experience in a Service Desk leadership role or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP). Excellent stakeholder management and communication skills, with experience engaging senior non-technical audiences. Strong organisational skills with the ability to prioritise and manage multiple tasks in a fast-paced environment. Experience in asset management systems and service desk tools. Desirable: Experience in a retail or multi-site environment. Knowledge of process improvement methodologies (e.g., Lean, Six Sigma). Familiarity with point-of-sale (POS) hardware and software. Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Retail Sales Assistant - Jollyes The Pet People - Chester. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes. Following exciting recent growth, we're looking for a talented individual to be a Sales Assistant in our Chester store. This is a fantastic opportunity to join a company voted Best Retailer 2024 ( by Retail Week and included in the Sunday Times ' Best Places to Work ' list. So, what's in it for you? The Benefits :At Jollyes, we're as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most. £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply. iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus lots more discounts and savings benefits. Retail Trust membership - counselling, wellbeing and financial support for the retail industry Colleague 'Treats' - numerous discounts on up to 800 high street retailers and online service providers from groceries to holidays and cinema trips Colleague 'We Care' wellbeing & medical support services - online GP, mental health support, get fit programme and much more (including 'Tooth Fairy' dentist on demand). 30% off Jollyes branded products (and 20% off other brands in store for your pet's needs!) with discounts for our groomers and pet clinics too. Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%) Free colleague uniform and on-site parking Additional paid leave for your wedding, new pet coming home and your birthday off! Enhanced Maternity leave - Full pay for first 26 weeks before reverting to SMP for 13 weeks. (or 6 weeks at full pay followed by 33 weeks at SMP if under 2 yrs service) Enhanced Paternity leave - partners to receive 4 weeks full pay (or 2 weeks full pay under 2 yrs svc) Top Dog Award scheme - colleague nomination scheme to recognise great service and the Jollyes values with a 'Cat nap day' to enjoy a day off on Jollyes, as well as a 'Top Dog' badge and certificate Buy/Sell holiday scheme - can purchase or sell up to 5 days provided it doesn't take you below the minimum entitlement! Cycle2Work scheme - up to 47% off a new bike & accessories via Halfords Care concierge supporting colleagues who are carers with access to information, services and benefits Alvie health coaching / cancer support (specialist nurses, physio's, nutritionists, psychologists ) Discounted membership for David Lloyd Clubs - access to gym, pool, spa, classes, racquet sports, kids clubs and more Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes! = Pro rata for part time colleagues What do we need from you?: Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. We are seeking people with a fun personality who are great at interacting with pets and people. Enjoy the challenges of a fast-paced retail workplace. Ideally, you will have experience in a similar, customer facing environment and have a hands-on approach. Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together. A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days. Part time, permanent position - 10 hours per week About Jollyes The Pet People Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ' Best Retailer 2024 ' (under £250m t/o), and listed in the Sunday Times ' Best Places to Work ' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! To Apply If you're keen to develop your career in retail and benefit from future progression as we continue to grow, you'll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant!