Our client, a London, Local Authority is seeking an interim Head of Digital, for an initial 6 months, however, the role is likely to run for 12+ moths.
Applicants must have experience at this level, from a Council/Local Authority.
The Head of Digital will provide strategic leadership in shaping, delivering, and embedding digital transformation across the authority, ensuring that services are modern, user-centred, and inclusive.
Key Responsibilities
Lead the development and delivery of the council's digital transformation roadmap, aligning with corporate priorities and residents' needs.
Champion a customer-first, digital-by-design approach, ensuring services are accessible, inclusive, and easy to use.
Drive the adoption of innovative technologies such as cloud, AI, automation and data platforms to enhance service efficiency and resident experience.
Collaborate with senior leaders, councillors, and stakeholders to ensure the digital strategy supports organisational objectives and public value.
Provide clear leadership to the Digital Services team, fostering a culture of innovation, agility, and continuous improvement.
Work closely with Data, ICT, and Cybersecurity functions to ensure resilient, secure, and compliant digital services.
Oversee the design and delivery of end-to-end digital service redesign, embedding agile and human-centred design practices.
Manage relationships with suppliers and partners to ensure value for money and robust delivery of digital services.
Build digital skills and capability across the organisation, supporting staff development, digital literacy, and cultural change.
Ensure digital inclusion and accessibility, addressing barriers faced by vulnerable, excluded, or hard-to-reach residents.
Monitor and report on digital performance metrics, ensuring services meet agreed outcomes, KPIs, and statutory requirements.
Act as the council's strategic voice on digital, influencing regional and national forums, and representing the authority in partnerships and collaborations.