Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work with cutting-edge technology in a dynamic environment. Established over 50 years ago, this leading intelligence organisation operates within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems such as Inmarsat Satellite Maritime customer equipment will put you at an advantage. This is a chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry. The role: Technical Support Engineer Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded Perform RF troubleshooting, analyse satellite link statistics, and provide network reports as needed for internal and external customers Days & nights shift pattern, (Apply online only) & (Apply online only 4 on, 4 off The person: Previous experience in an IT/Technology role within the telecoms/satcoms or maritime industry Has an interest in technology and wants to forever self develop Eligible for SC clearance Reference Number: BBBH - (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Sep 11, 2025
Full time
Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Surrey - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work with cutting-edge technology in a dynamic environment. Established over 50 years ago, this leading intelligence organisation operates within a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical issues. Additional responsibilities include maintaining records, developing technical expertise, improving processes, and supporting 1st and 2nd line teams. An ideal candidate will come from a technical background, ideally within either a telecoms/satcoms or maritime setting. Having network operations or technical engineering experience and or with any relevant satcom equipment/management systems such as Inmarsat Satellite Maritime customer equipment will put you at an advantage. This is a chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry. The role: Technical Support Engineer Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded Perform RF troubleshooting, analyse satellite link statistics, and provide network reports as needed for internal and external customers Days & nights shift pattern, (Apply online only) & (Apply online only 4 on, 4 off The person: Previous experience in an IT/Technology role within the telecoms/satcoms or maritime industry Has an interest in technology and wants to forever self develop Eligible for SC clearance Reference Number: BBBH - (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
AMR298 IT Support Bristol upto £28,000 My Client are a leading Bristol based IT technology services provider and cloud solution provider. This dynamic company are currently looking to expand there technical team and currently have a vacancy for an additional 1st line-technical Support Specialist/Software Support Consultant. The Software Support Consultant/IT Support Specialist will need the following experience: 1) Ideally previous IT Technical support gained in a busy IT environment. Any knowledge of windows PC, Server Ops and understanding of office365 advantageous. Any Linux a bonus 2) Ideally experienced across the board in all areas of office Networks 3) Anyone working for a current Managed service provider advantageous 4) Hard Working and looking to develop in a scale up business 5) Natural relationship builder and good communicator 6) Hard Worker and natural problem solver 7) Happy to get stuck into projects and happy to do INTERNAL AND EXTERNAL REMOTE DIAL UPS. My Client can offer a clear career path and do develop staff to maximise their full potential. This opportunity will certainly lead onto bigger and better things. Full training and development in this tech space for anyone moving into cloud/SaaS support. This is an office based role-Mon-Fri Normal office hours unless on-call, on call occurs 1 week in 4, is paid at £1500 in addition to basic. Anyone interested in this role should contact us Anthony Marks for more information immediately.
Sep 11, 2025
Full time
AMR298 IT Support Bristol upto £28,000 My Client are a leading Bristol based IT technology services provider and cloud solution provider. This dynamic company are currently looking to expand there technical team and currently have a vacancy for an additional 1st line-technical Support Specialist/Software Support Consultant. The Software Support Consultant/IT Support Specialist will need the following experience: 1) Ideally previous IT Technical support gained in a busy IT environment. Any knowledge of windows PC, Server Ops and understanding of office365 advantageous. Any Linux a bonus 2) Ideally experienced across the board in all areas of office Networks 3) Anyone working for a current Managed service provider advantageous 4) Hard Working and looking to develop in a scale up business 5) Natural relationship builder and good communicator 6) Hard Worker and natural problem solver 7) Happy to get stuck into projects and happy to do INTERNAL AND EXTERNAL REMOTE DIAL UPS. My Client can offer a clear career path and do develop staff to maximise their full potential. This opportunity will certainly lead onto bigger and better things. Full training and development in this tech space for anyone moving into cloud/SaaS support. This is an office based role-Mon-Fri Normal office hours unless on-call, on call occurs 1 week in 4, is paid at £1500 in addition to basic. Anyone interested in this role should contact us Anthony Marks for more information immediately.
Principal Support Analyst - Azure 35k to £37k UK Security Clearance Required (or eligibility) Mostly remote, with some site/head office visits We're looking for a Principal Azure Support Analyst to join Methods , a £100M+ IT Services Consultancy delivering transformation for UK public sector organisations. This is a senior technical role providing advanced troubleshooting, mentoring, and operational oversight across customer Azure environments. What you'll do: Act as a senior escalation point for complex Azure and infrastructure incidents Support design, deployment & maintenance of Azure IaaS & PaaS solutions Mentor 1st to 3rd line engineers and share technical knowledge Monitor, maintain, and optimise customer Azure environments Contribute to root cause analysis & continuous service improvements What you'll bring: Strong Microsoft Azure experience (VMs, Networking, Storage, Azure AD, Backup, Site Recovery) Experience with IaC (ARM, Bicep, or Terraform), PowerShell & Azure CLI Background in MSP or enterprise IT support, comfortable with SLAs/escalations Excellent communication skills & collaborative mindset Microsoft Azure Administrator (or similar) + ITIL Foundation preferred SC Clearance (or eligibility to obtain) Why join Methods? Flexible hybrid working & collaborative culture Microsoft certification programs & online training (Pluralsight) 25 days holiday + option to buy 5 extra Private medical insurance (incl. family), pension, life assurance
Sep 11, 2025
Full time
Principal Support Analyst - Azure 35k to £37k UK Security Clearance Required (or eligibility) Mostly remote, with some site/head office visits We're looking for a Principal Azure Support Analyst to join Methods , a £100M+ IT Services Consultancy delivering transformation for UK public sector organisations. This is a senior technical role providing advanced troubleshooting, mentoring, and operational oversight across customer Azure environments. What you'll do: Act as a senior escalation point for complex Azure and infrastructure incidents Support design, deployment & maintenance of Azure IaaS & PaaS solutions Mentor 1st to 3rd line engineers and share technical knowledge Monitor, maintain, and optimise customer Azure environments Contribute to root cause analysis & continuous service improvements What you'll bring: Strong Microsoft Azure experience (VMs, Networking, Storage, Azure AD, Backup, Site Recovery) Experience with IaC (ARM, Bicep, or Terraform), PowerShell & Azure CLI Background in MSP or enterprise IT support, comfortable with SLAs/escalations Excellent communication skills & collaborative mindset Microsoft Azure Administrator (or similar) + ITIL Foundation preferred SC Clearance (or eligibility to obtain) Why join Methods? Flexible hybrid working & collaborative culture Microsoft certification programs & online training (Pluralsight) 25 days holiday + option to buy 5 extra Private medical insurance (incl. family), pension, life assurance
Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company's IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices. Design and deploy scalable Infrastructure solutions using cloud platforms such as Azure. Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership. Drive solution design, IT operations, and network security in an enterprise-level setting. Utilise virtualisation technologies to optimise system performance and resource efficiency. Work within a customer-facing role, ensuring IT systems align with business needs. Participate in infrastructure transformation initiatives, aligning with enterprise-level standards. Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements Proven experience in senior infrastructure and security engineering roles. Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment. Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus). Experience in solution architecture, IT operations, and infrastructure design. Practical experience in cybersecurity, system design, and infrastructure architecture. Familiarity with virtualisation technologies (e.g., VMware, Hyper-V) A background working with large-scale IT environments. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we'd love to hear from you!
Sep 11, 2025
Full time
Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company's IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices. Design and deploy scalable Infrastructure solutions using cloud platforms such as Azure. Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership. Drive solution design, IT operations, and network security in an enterprise-level setting. Utilise virtualisation technologies to optimise system performance and resource efficiency. Work within a customer-facing role, ensuring IT systems align with business needs. Participate in infrastructure transformation initiatives, aligning with enterprise-level standards. Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements Proven experience in senior infrastructure and security engineering roles. Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment. Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus). Experience in solution architecture, IT operations, and infrastructure design. Practical experience in cybersecurity, system design, and infrastructure architecture. Familiarity with virtualisation technologies (e.g., VMware, Hyper-V) A background working with large-scale IT environments. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we'd love to hear from you!
IT Desktop Engineer - 2nd Line - SC Cleared My aerospace & defence client is looking for a 2nd Line IT Desktop Support Engineer to join their IT support team on a contract basis You MUST have valid current SC Security Clearance to be considered for this role. You will be providing 1st/2nd line support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support. Essential Experience MUST have valid SC security clearance Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Smartphone support (InTune) Local network cable patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills) This role requires you to be on site so if you have the required experience, have current SC clearance and looking for a new role get in touch ASAP to find out more. I have interview slots ready to be filled! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Sep 11, 2025
Contractor
IT Desktop Engineer - 2nd Line - SC Cleared My aerospace & defence client is looking for a 2nd Line IT Desktop Support Engineer to join their IT support team on a contract basis You MUST have valid current SC Security Clearance to be considered for this role. You will be providing 1st/2nd line support to the End Client, providing desktop hardware and software support , windows 10 and 11, IMAC's, VDI, and some telephony support. Essential Experience MUST have valid SC security clearance Provide 1 st and 2nd Line support for Incidents and Catalog requests Desktop / Laptop / VDI - build, configuration, and deployment to end users PABX administration and support Supporting Win11 issues, Hardware, Testing capability Assist with software installation / deployment Software and hardware troubleshooting Smartphone support (InTune) Local network cable patching Self-motivated team player with good technical and interpersonal skills. You will be able to multi-task and enjoy working under pressure with tight deliverables. MS Excel experience M365, Autopilot, Intune, ServiceNow (Desirable Skills) This role requires you to be on site so if you have the required experience, have current SC clearance and looking for a new role get in touch ASAP to find out more. I have interview slots ready to be filled! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
1st Line Service Desk Engineer Fully on site in Hoddesdon, Herts 3 Months initial contract 200 per day (Inside IR35) My client, a consultancy, are looking for a 1st Line Service Desk Engineer to join one of their customer's fast-paced team on an initial 3 month contract. The Service Desk Technician role is suited to a dynamic, proactive individual with a strong technical mindset and a passion for delivering first-class ICT support. You will support 2,000+ users across 100+ sites, providing troubleshooting and resolution for a wide range of technical issues. Responsibilities will cover both hardware and software, including user devices (mobiles, tablets, laptops) and applications such as Microsoft Office 365, Windows 11, and Android operating systems, as well as hardware and network connectivity. A key part of the role is the ability to translate technical information into clear, simple language and to demonstrate a consistent customer-first approach. Responsibilities Provide prompt and effective first-line technical support via telephone and in person, aiming for high first-time resolution rates Deliver onsite first-line support to head office visitors for immediate IT needs Log all support requests accurately in the ITSM tool, keeping tickets updated daily with progress notes and next steps Offer comprehensive first-line technical assistance, escalating when necessary with clear and detailed handover notes Deliver outstanding customer service with a positive, "can-do" approach in every interaction with colleagues and suppliers Actively participate in team meetings, contributing ideas for continuous improvement and identifying efficiencies Analyse ticket trends to support problem management efforts Share knowledge and best practices with the team to foster collaboration and learning Support ICT projects and carry out additional service desk duties as required by the ICT Service Desk Manager Experience (Required) Service desk or contact centre environment Customer-facing roles Active Directory: creating and maintaining users Knowledge of Office 365 Knowledge of Microsoft Windows operating systems (up to Windows 11) Experience (Desirable) Previous IT support role Document management systems ServiceNow Network experience (LAN, WAN, Mobile) Capabilities & Personal Qualities Customer-first mindset Resilient under pressure Proactive and autonomous Level-headed Strong verbal and written communication skills Clear spoken English Organised Collaborative team player Other requirements Valid driver's licence Within a 45-minute commute of Hoddesdon Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Sep 11, 2025
Contractor
1st Line Service Desk Engineer Fully on site in Hoddesdon, Herts 3 Months initial contract 200 per day (Inside IR35) My client, a consultancy, are looking for a 1st Line Service Desk Engineer to join one of their customer's fast-paced team on an initial 3 month contract. The Service Desk Technician role is suited to a dynamic, proactive individual with a strong technical mindset and a passion for delivering first-class ICT support. You will support 2,000+ users across 100+ sites, providing troubleshooting and resolution for a wide range of technical issues. Responsibilities will cover both hardware and software, including user devices (mobiles, tablets, laptops) and applications such as Microsoft Office 365, Windows 11, and Android operating systems, as well as hardware and network connectivity. A key part of the role is the ability to translate technical information into clear, simple language and to demonstrate a consistent customer-first approach. Responsibilities Provide prompt and effective first-line technical support via telephone and in person, aiming for high first-time resolution rates Deliver onsite first-line support to head office visitors for immediate IT needs Log all support requests accurately in the ITSM tool, keeping tickets updated daily with progress notes and next steps Offer comprehensive first-line technical assistance, escalating when necessary with clear and detailed handover notes Deliver outstanding customer service with a positive, "can-do" approach in every interaction with colleagues and suppliers Actively participate in team meetings, contributing ideas for continuous improvement and identifying efficiencies Analyse ticket trends to support problem management efforts Share knowledge and best practices with the team to foster collaboration and learning Support ICT projects and carry out additional service desk duties as required by the ICT Service Desk Manager Experience (Required) Service desk or contact centre environment Customer-facing roles Active Directory: creating and maintaining users Knowledge of Office 365 Knowledge of Microsoft Windows operating systems (up to Windows 11) Experience (Desirable) Previous IT support role Document management systems ServiceNow Network experience (LAN, WAN, Mobile) Capabilities & Personal Qualities Customer-first mindset Resilient under pressure Proactive and autonomous Level-headed Strong verbal and written communication skills Clear spoken English Organised Collaborative team player Other requirements Valid driver's licence Within a 45-minute commute of Hoddesdon Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Onsite Engineer (1st/2nd Line) Milton Keynes (Onsite) Up to £32k We re looking for a skilled and customer-focused Onsite Engineer to join an education trust in Milton Keynes. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. As the onsite IT lead, you ll be responsible for keeping day-to-day systems running smoothly while also helping the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and software across the school network Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good understanding of common user applications and networked systems Confident troubleshooting skills with the ability to work independently under pressure Excellent communication and organisation skills, with a customer-first approach Please apply for immediate consideration, my client is wanting to start the interview process asap!
Sep 11, 2025
Full time
Onsite Engineer (1st/2nd Line) Milton Keynes (Onsite) Up to £32k We re looking for a skilled and customer-focused Onsite Engineer to join an education trust in Milton Keynes. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. As the onsite IT lead, you ll be responsible for keeping day-to-day systems running smoothly while also helping the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and software across the school network Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good understanding of common user applications and networked systems Confident troubleshooting skills with the ability to work independently under pressure Excellent communication and organisation skills, with a customer-first approach Please apply for immediate consideration, my client is wanting to start the interview process asap!
Ernest Gordon Recruitment Limited
Grimsby, Lincolnshire
IT Support Level 3 (Cisco) Grimsby 40,000 to 50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you an IT Support Level 3, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to develop and progress your career up to management, leading a team of 12 looking to join a well-established and growing business offering great company benefits, company pension, hybrid work opportunities and clear routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist company, focusing on the automotive, shipping and export industries. With over 40 years of establishment, this company is taking the logistics industry by storm, moving from strength to strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for configuring technical drawings, working with Cisco stack, delivering a variety of projects and reviewing the whole network alongside the network manager. The ideal IT Support would have come from a similar background, Level 3 or service desk management experience with Cisco looking to progress their career into network management. The Role : Supporting and mentoring 1st and 2nd Line engineers Working with Cisco stack alongside the Network Manager controlling the whole enterprise network Overall reviewing of network and working of delivering a variety of projects The Person : Experience with Cisco and troubleshooting Exposure in network management or looking to develop into this field Ability to work independently and at pace Reference : 21179 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Sep 11, 2025
Full time
IT Support Level 3 (Cisco) Grimsby 40,000 to 50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you an IT Support Level 3, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to develop and progress your career up to management, leading a team of 12 looking to join a well-established and growing business offering great company benefits, company pension, hybrid work opportunities and clear routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist company, focusing on the automotive, shipping and export industries. With over 40 years of establishment, this company is taking the logistics industry by storm, moving from strength to strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for configuring technical drawings, working with Cisco stack, delivering a variety of projects and reviewing the whole network alongside the network manager. The ideal IT Support would have come from a similar background, Level 3 or service desk management experience with Cisco looking to progress their career into network management. The Role : Supporting and mentoring 1st and 2nd Line engineers Working with Cisco stack alongside the Network Manager controlling the whole enterprise network Overall reviewing of network and working of delivering a variety of projects The Person : Experience with Cisco and troubleshooting Exposure in network management or looking to develop into this field Ability to work independently and at pace Reference : 21179 If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
A leading financial institution, based in Canary Wharf are looking to hire a Trade Floor Support Engineer (1st and 2nd line), working as part of the London IT Team. They need an Engineer with experience of basic networking, Desktop and Laptop Hardware Support, Windows 10, MS Office 2007/2010, Android & I 0/S and Printer/Fax Support. The Support Engineer will be required to deal with problems face-to-face with the user, software applications, trading floor and user interface. You must have previous experience of working in a high-pressured environment. Experience of Bloomberg would be beneficial but not essential. A normal day at the office for the Support Engineer consists of attending to users' technical issues, installing new pcs/printers, configuring mobile devices, inventory maintenance, etc. Ideally they are looking for someone that is able to start immediately. This will be office based, Monday to Friday with the occasional weekend work.
Sep 11, 2025
Contractor
A leading financial institution, based in Canary Wharf are looking to hire a Trade Floor Support Engineer (1st and 2nd line), working as part of the London IT Team. They need an Engineer with experience of basic networking, Desktop and Laptop Hardware Support, Windows 10, MS Office 2007/2010, Android & I 0/S and Printer/Fax Support. The Support Engineer will be required to deal with problems face-to-face with the user, software applications, trading floor and user interface. You must have previous experience of working in a high-pressured environment. Experience of Bloomberg would be beneficial but not essential. A normal day at the office for the Support Engineer consists of attending to users' technical issues, installing new pcs/printers, configuring mobile devices, inventory maintenance, etc. Ideally they are looking for someone that is able to start immediately. This will be office based, Monday to Friday with the occasional weekend work.
Varied projects with high-performance C/C++ coding This leading tech company specialises in integrated software and hardware systems for high-speed data processing, cyber security and radio communications. They are looking for a lead software engineer to join their team to provide expert C and C++ knowledge as well as be a mentor and leader for other engineers. You will be working alongside talented software engineers as well as physicists, electronics engineers and hardware engineers. Projects will usually require a mix of talents, so cross-discipline communication is important, as is a willingness to continue learning outside your area of expertise. For example, it wouldn t be unheard of for you to be involved in developing a web-based GUI or even help with some embedded coding. You will need to demonstrate both industry experience and academic excellence. Requirements include: 1st or 2:1 in a numerate subject from a top (think Russell group) university supported by top marks at A Level Strong commercial experience in C and C++ around data processing or network security Good all-round software development skills and a keen appreciation for clear and efficient software design On offer alongside the salary is a strong set of benefits including an annual bonus scheme, subsidised gym membership and a generous company contribution pension scheme. Part-time work and condensed hours are possible while flexible working is standard. However, hybrid or remote working is not possible. Some of the work carried out is sensitive in nature and so requires successful candidates to pass a security audit. You will therefore need to be a British citizen to be considered. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27343 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
Sep 10, 2025
Full time
Varied projects with high-performance C/C++ coding This leading tech company specialises in integrated software and hardware systems for high-speed data processing, cyber security and radio communications. They are looking for a lead software engineer to join their team to provide expert C and C++ knowledge as well as be a mentor and leader for other engineers. You will be working alongside talented software engineers as well as physicists, electronics engineers and hardware engineers. Projects will usually require a mix of talents, so cross-discipline communication is important, as is a willingness to continue learning outside your area of expertise. For example, it wouldn t be unheard of for you to be involved in developing a web-based GUI or even help with some embedded coding. You will need to demonstrate both industry experience and academic excellence. Requirements include: 1st or 2:1 in a numerate subject from a top (think Russell group) university supported by top marks at A Level Strong commercial experience in C and C++ around data processing or network security Good all-round software development skills and a keen appreciation for clear and efficient software design On offer alongside the salary is a strong set of benefits including an annual bonus scheme, subsidised gym membership and a generous company contribution pension scheme. Part-time work and condensed hours are possible while flexible working is standard. However, hybrid or remote working is not possible. Some of the work carried out is sensitive in nature and so requires successful candidates to pass a security audit. You will therefore need to be a British citizen to be considered. Another top job from ECM, the high-tech recruitment experts. Even if this job's not quite right, do contact us now - we may well have the ideal job for you. To discuss your requirements call ecm or email your CV. We will always ask before forwarding your CV. Please apply (quoting ref: CV27343 ) only if you are eligible to live and work in the UK. By submitting your details you certify that the information you provide is accurate.
Principal Service Desk As a Principal Support Analyst - Azure, you will serve as a senior technical authority within the support team, providing advanced troubleshooting, mentoring, and operational oversight across customer Azure environments. While not the final escalation point, you will play a key role in resolving complex issues, guiding 1st to 3rd line engineers, and ensuring service excellence across our managed services. This role is ideal for someone with deep Azure experience, a strong customer focus, and a passion for developing others while maintaining hands-on technical involvement. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Job Description below: Key Responsibilities Act as a senior escalation point for complex Azure and infrastructure-related incidents, working closely with Azure Engineers and Technical Leads when needed. Support the design, deployment, and maintenance of Azure IaaS and PaaS solutions. Provide technical leadership and mentoring to 1st, 2nd, and 3rd line engineers. Collaborate with project teams to support cloud migrations and service transitions. Monitor and maintain customer Azure environments using tools such as Azure Monitor, Log Analytics, and Sentinel. Contribute to root cause analysis and implement service improvements. Assist in developing and enforcing operational best practices and documentation. Participate in technical reviews, knowledge sharing, and internal training sessions. Support the onboarding of new customers and services into the managed support model. Technical Expertise Strong knowledge of Microsoft Azure, including: Azure Virtual Machines, Networking, Storage, and Identity (Azure AD) Azure Backup, Site Recovery, and hybrid cloud configurations Infrastructure as Code (ARM, Bicep, or Terraform) Experience with virtualization platforms (VMware, Hyper-V) Proficient in Scripting and automation (PowerShell, Azure CLI) Solid understanding of networking fundamentals (DNS, VPN, Firewalls) Familiarity with monitoring and security tools (Azure Monitor, SCOM, OMS) Professional Experience Significant experience in a senior support role within a Managed Services Provider (MSP) or enterprise IT environment. Demonstrated ability to resolve complex technical issues and mentor junior staff. Experience working in a structured support environment with defined SLAs and escalation paths. Certifications (Preferred) Microsoft Certified: Azure Administrator Associate or equivalent Microsoft Certified: Azure Solutions Architect (desirable) ITIL Foundation or higher SC Clearance (or eligibility to obtain) Soft Skills Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Proactive, self-motivated, and collaborative Able to explain technical concepts clearly to both technical and non-technical audiences Career Development Access to Microsoft certification programs and exam vouchers Online training via Pluralsight Opportunities to progress into Azure Engineering, Technical Lead, or Consulting roles Work Environment Primarily home-based with occasional travel to customer sites and the London office Flexible working arrangements and a collaborative team culture Salary: £35k - £37k This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.
Sep 10, 2025
Full time
Principal Service Desk As a Principal Support Analyst - Azure, you will serve as a senior technical authority within the support team, providing advanced troubleshooting, mentoring, and operational oversight across customer Azure environments. While not the final escalation point, you will play a key role in resolving complex issues, guiding 1st to 3rd line engineers, and ensuring service excellence across our managed services. This role is ideal for someone with deep Azure experience, a strong customer focus, and a passion for developing others while maintaining hands-on technical involvement. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Job Description below: Key Responsibilities Act as a senior escalation point for complex Azure and infrastructure-related incidents, working closely with Azure Engineers and Technical Leads when needed. Support the design, deployment, and maintenance of Azure IaaS and PaaS solutions. Provide technical leadership and mentoring to 1st, 2nd, and 3rd line engineers. Collaborate with project teams to support cloud migrations and service transitions. Monitor and maintain customer Azure environments using tools such as Azure Monitor, Log Analytics, and Sentinel. Contribute to root cause analysis and implement service improvements. Assist in developing and enforcing operational best practices and documentation. Participate in technical reviews, knowledge sharing, and internal training sessions. Support the onboarding of new customers and services into the managed support model. Technical Expertise Strong knowledge of Microsoft Azure, including: Azure Virtual Machines, Networking, Storage, and Identity (Azure AD) Azure Backup, Site Recovery, and hybrid cloud configurations Infrastructure as Code (ARM, Bicep, or Terraform) Experience with virtualization platforms (VMware, Hyper-V) Proficient in Scripting and automation (PowerShell, Azure CLI) Solid understanding of networking fundamentals (DNS, VPN, Firewalls) Familiarity with monitoring and security tools (Azure Monitor, SCOM, OMS) Professional Experience Significant experience in a senior support role within a Managed Services Provider (MSP) or enterprise IT environment. Demonstrated ability to resolve complex technical issues and mentor junior staff. Experience working in a structured support environment with defined SLAs and escalation paths. Certifications (Preferred) Microsoft Certified: Azure Administrator Associate or equivalent Microsoft Certified: Azure Solutions Architect (desirable) ITIL Foundation or higher SC Clearance (or eligibility to obtain) Soft Skills Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Proactive, self-motivated, and collaborative Able to explain technical concepts clearly to both technical and non-technical audiences Career Development Access to Microsoft certification programs and exam vouchers Online training via Pluralsight Opportunities to progress into Azure Engineering, Technical Lead, or Consulting roles Work Environment Primarily home-based with occasional travel to customer sites and the London office Flexible working arrangements and a collaborative team culture Salary: £35k - £37k This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.
My client is a small IT consultancy in the Islington area of Central London, and they are seeking an IT Support Engineer to provide both remote & onsite customer support. This role pays £30,000 - £40,000 and offers hybrid working split between home, HQ office, and customer sites. To be considered for this IT Support Analyst position, you will have several years of experience in IT support providing 1st & 2nd line remote and onsite BAU user support and maybe some project work. The ideal candidate will have some MSP experience, although this is NOT essential. Core skills and experience will include: Windows 10 & 11 InTune, Auto Pilot & MDM Office 365 - including SharePoint administration Azure AD & Entra ID VPN's & network switches, routers & firewalls This role is a hybrid role, split between the office in Central London (Angel Islington area), working from home, and occasional visits to client offices in London. My client is a small but busy and successful MSP going through continued growth and expansion. This position operates on 2 alternating weekly shifts of 8.00am to 5.00pm and 9.00am to 6.00pm, Monday to Friday, with occasional (and paid) out of hours overtime. If you are a confident & outgoing individual with a passion for IT and a desire to learn more and progress your career please send me your CV immediately. This role pays £30,000 - £40,000 + overtime, bonus, 25 days holiday and company pension. This role would suit an IT professional with a few years of experience providing IT support as an IT Support Analyst, a Service Desk Engineer, a Helpdesk Analyst, or an IT Support Engineer.
Sep 10, 2025
Full time
My client is a small IT consultancy in the Islington area of Central London, and they are seeking an IT Support Engineer to provide both remote & onsite customer support. This role pays £30,000 - £40,000 and offers hybrid working split between home, HQ office, and customer sites. To be considered for this IT Support Analyst position, you will have several years of experience in IT support providing 1st & 2nd line remote and onsite BAU user support and maybe some project work. The ideal candidate will have some MSP experience, although this is NOT essential. Core skills and experience will include: Windows 10 & 11 InTune, Auto Pilot & MDM Office 365 - including SharePoint administration Azure AD & Entra ID VPN's & network switches, routers & firewalls This role is a hybrid role, split between the office in Central London (Angel Islington area), working from home, and occasional visits to client offices in London. My client is a small but busy and successful MSP going through continued growth and expansion. This position operates on 2 alternating weekly shifts of 8.00am to 5.00pm and 9.00am to 6.00pm, Monday to Friday, with occasional (and paid) out of hours overtime. If you are a confident & outgoing individual with a passion for IT and a desire to learn more and progress your career please send me your CV immediately. This role pays £30,000 - £40,000 + overtime, bonus, 25 days holiday and company pension. This role would suit an IT professional with a few years of experience providing IT support as an IT Support Analyst, a Service Desk Engineer, a Helpdesk Analyst, or an IT Support Engineer.
As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained Provide technical guidance to the helpdesk team and field engineers Create and maintain strong relationships with other business units Ensure that customer and Bechtle office solutions equipment/goods are installed to appropriate standards and industry best practice Provide occasional support of managed services operations, including involvement of weekend tasks Provide assistance to service team for technical design, implementation and support of customer incidents and projects Undertake customer audits and create appropriate documentation Create and maintain suitable customer infrastructure / service documentation Assist with the planning of internal and customer project work Accountable for the change control process and the upkeep of digital records Ensure that each service incident or installation is tested as per the client's sign off process and that this information is stored correctly Assist in the training and development of service helpdesk staff and field engineers Work under own initiatives as part of the service team to ensure high quality support to clients Undertake tasks identified by service helpdesk, service team leader or technical manager Undertake any other duties as required, which are deemed necessary to satisfy the needs of the business Ensure incident information is recorded accurately and in a timely manner Ensure jobsheets are accurate and completed daily Keep appraised of new and emerging technologies Seek and highlight additional opportunities whilst reviewing customers infrastructures Suggest improvements for the on-going development of the service department Job Requirements Excellent customer communication skills Can work on own intuitive. Good written skills on job reporting and documentation. What we offer Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months) Flexible Work Shift Patterns - Between 7am and 7pm Salary £30,000 - £35,000 Depending on experience Location - close to the centre of Northampton with a modern, up to date living space Culture - Social events, Supportive, Fun, Hard working o Perks - Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's optional 2 weeks unpaid. Increases with time spent Progression Plan - training & mentor programme. Experience Minimum 2 years' experience in a role of supporting servers, networks, printers, PC's and applications. Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations. Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable. Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS's, printers etc Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable.
Sep 10, 2025
Full time
As a 2nd line support engineer, you will be responsible for working as part of a larger team of engineers to provide solutions, support and services to our customers. Job Role Responsibilities Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained Provide technical guidance to the helpdesk team and field engineers Create and maintain strong relationships with other business units Ensure that customer and Bechtle office solutions equipment/goods are installed to appropriate standards and industry best practice Provide occasional support of managed services operations, including involvement of weekend tasks Provide assistance to service team for technical design, implementation and support of customer incidents and projects Undertake customer audits and create appropriate documentation Create and maintain suitable customer infrastructure / service documentation Assist with the planning of internal and customer project work Accountable for the change control process and the upkeep of digital records Ensure that each service incident or installation is tested as per the client's sign off process and that this information is stored correctly Assist in the training and development of service helpdesk staff and field engineers Work under own initiatives as part of the service team to ensure high quality support to clients Undertake tasks identified by service helpdesk, service team leader or technical manager Undertake any other duties as required, which are deemed necessary to satisfy the needs of the business Ensure incident information is recorded accurately and in a timely manner Ensure jobsheets are accurate and completed daily Keep appraised of new and emerging technologies Seek and highlight additional opportunities whilst reviewing customers infrastructures Suggest improvements for the on-going development of the service department Job Requirements Excellent customer communication skills Can work on own intuitive. Good written skills on job reporting and documentation. What we offer Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months) Flexible Work Shift Patterns - Between 7am and 7pm Salary £30,000 - £35,000 Depending on experience Location - close to the centre of Northampton with a modern, up to date living space Culture - Social events, Supportive, Fun, Hard working o Perks - Incentives (holidays, vouchers, lunches, spot prizes) Top of the range technology in office and for home working (laptops, screens, etc) Subsidised health care/medical benefits Annual Leave - 25-30 days plus B.H's optional 2 weeks unpaid. Increases with time spent Progression Plan - training & mentor programme. Experience Minimum 2 years' experience in a role of supporting servers, networks, printers, PC's and applications. Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations. Experience with other enterprise / mainstream technologies and applications such as Citrix, VMware and Cisco are desirable. Relevant experience of managing, maintaining, and supporting peripheral equipment including routers, switches, hubs, UPS's, printers etc Industry recognised accreditations such as MCP, MCSA, MCSE, CCA, CCNA are highly desirable.
Are you looking for a new exciting opportunity working as a 1st/2nd Line Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA's Your Skills and Experience 1+ years' experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle (highly desired) Any certifications are a bonus
Sep 10, 2025
Full time
Are you looking for a new exciting opportunity working as a 1st/2nd Line Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA's Your Skills and Experience 1+ years' experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle (highly desired) Any certifications are a bonus
IT Support Engineer An exciting opportunity for an experienced IT professional to join a forward-thinking technology company, providing internal systems support across the UK and US. This role would suit someone with solid 1st and 2nd line IT support experience who enjoys working across a wide variety of infrastructure, including servers, networks, cloud platforms, and mobile devices, within a process-driven environment. Location: Lutterworth, Leicestershire - hybrid (minimum 2 days per week in the office, plus occasional travel to Bracknell and the US) Salary: £30,000 - £40,000 per annum benefits Requirements for Internal Systems Support Engineer Extensive experience in a similar IT support position (1st/2nd line) Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Exposure to Linux, OS X, virtualisation technologies (e.g. VMware), Azure/AWS, and backup solutions Familiarity with ITIL frameworks and process-driven support environments Excellent troubleshooting, communication, and documentation skills Ability to manage multiple cases, mentor junior staff, and work collaboratively within a team Degree in Computer Science, IT, Engineering, or equivalent commercial experience Microsoft certifications (MCP, MCSA, MCSE) highly desirable Full UK driving licence Due to nature of travel to the US you must be eligible to travel under the US Visa Waiver Program, or have a US passport (along with right to work in the UK) Responsibilities for Internal Systems Support Engineer Provide 1st/2nd line IT support across the organisation via the internal service desk Assist with 3rd line issues and technical projects under guidance from senior staff Install, configure, and maintain IT hardware, software, and networks Manage incidents and service requests in line with SLAs Liaise with suppliers for IT equipment and services Contribute to and maintain the internal knowledge base Participate in rota-based working patterns covering extended support hours Join the on-call rota once fully trained Ensure compliance with internal documentation and process standards What this role offers: Hybrid working with regular office collaboration and occasional international travel Broad technical exposure across infrastructure, networking, cloud, and security systems A supportive, process-driven environment with training, development, and certification opportunities Applications If you would like to apply for this Internal Systems Support Engineer role, please send your CV via the relevant links! We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job-board, full contact details are readily available on our website).
Sep 10, 2025
Full time
IT Support Engineer An exciting opportunity for an experienced IT professional to join a forward-thinking technology company, providing internal systems support across the UK and US. This role would suit someone with solid 1st and 2nd line IT support experience who enjoys working across a wide variety of infrastructure, including servers, networks, cloud platforms, and mobile devices, within a process-driven environment. Location: Lutterworth, Leicestershire - hybrid (minimum 2 days per week in the office, plus occasional travel to Bracknell and the US) Salary: £30,000 - £40,000 per annum benefits Requirements for Internal Systems Support Engineer Extensive experience in a similar IT support position (1st/2nd line) Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Exposure to Linux, OS X, virtualisation technologies (e.g. VMware), Azure/AWS, and backup solutions Familiarity with ITIL frameworks and process-driven support environments Excellent troubleshooting, communication, and documentation skills Ability to manage multiple cases, mentor junior staff, and work collaboratively within a team Degree in Computer Science, IT, Engineering, or equivalent commercial experience Microsoft certifications (MCP, MCSA, MCSE) highly desirable Full UK driving licence Due to nature of travel to the US you must be eligible to travel under the US Visa Waiver Program, or have a US passport (along with right to work in the UK) Responsibilities for Internal Systems Support Engineer Provide 1st/2nd line IT support across the organisation via the internal service desk Assist with 3rd line issues and technical projects under guidance from senior staff Install, configure, and maintain IT hardware, software, and networks Manage incidents and service requests in line with SLAs Liaise with suppliers for IT equipment and services Contribute to and maintain the internal knowledge base Participate in rota-based working patterns covering extended support hours Join the on-call rota once fully trained Ensure compliance with internal documentation and process standards What this role offers: Hybrid working with regular office collaboration and occasional international travel Broad technical exposure across infrastructure, networking, cloud, and security systems A supportive, process-driven environment with training, development, and certification opportunities Applications If you would like to apply for this Internal Systems Support Engineer role, please send your CV via the relevant links! We're committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job-board, full contact details are readily available on our website).
Job Title: Consultant Engineer - Electrical Engineering Location: Barrow-in-Furness, Filton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing: Acting as the electrical SME providing technical leadership and guidance to a range of cross discipline internal and external stakeholders including equipment suppliers Managing the electrical interface with the electrical power system ensuring that a best for programme approach is adopted Technical ownership of the end to end delivery of key technology readiness projects essential in demonstrating an appropriate level of maturity is achieved in the end product prior to platform integration Supporting technical delivery of facility requirements needed to deliver technology readiness projects including the facilities to support the end product verification and validation activities Undertaking technical risk analysis and developing risk mitigation plans in support of equipment delivery into the SSNA platform Supporting the development and resilience planning for the SSNA Steam IDTs engineering team ensuring succession planning is in place in support of an enduring SQEP capability Independent governance, authoring and approval of technical artefacts Your skills and experiences: Essential Relevant 1st degree in Electrical Engineering BSc (Hons) / BEng (Hons) / MEng (Hons) Chartered Engineer (CEng) or working toward Chartership Knowledge of the integration of power electronic conversion equipment into power system designs (Inverters, rectifiers, Active Front End, filter interactions) Knowledge and experience of key Power system interface requirements (power system stability, power quality and protection co-ordination) Experience in developing and delivering power system / equipment level verification and validation plans (including technology readiness level strategies) Knowledge of the complete engineering life cycle of delivery an equipment or system in a complex engineering environment with many competing requirements (requirement generation through to test and commissioning) Desirable Relevant 2nd specialised degree or further education in Electrical Engineering (power systems / power electronics / electrical machine design) e.g. MSc(Eng) / MPhil(Eng) / PhD / EngD Knowledge of permanent magnet rotating machines Knowledge of Power System Analysis of AC and DC systems and modelling of Generation and control: Generators, AVRs, Govenors/Speed controllers Knowledge of the interface requirements of power system control and instrumentation for key equipment's and components within a power system design Submarine operator experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The SSNA Steam Integrated Delivery Team (SIDT): You will work as the Electrical Subject Matter Expert (SME) within SSNA's Steam Integrated Delivery Team (SIDT). The SIDT is tasked with delivering key equipment into the SSNA platform, which is novel to a submarine environment. Due to the novelty of the equipment there is a need to support equipment delivery with additional parallel technology maturity enablement plans. This is a unique and exciting role that offers the opportunity to shape how the SIDT delivers the challenge! The role offers significant development in all areas from requirement generation through to development of verification and validation plans along with the facilities required to enable timely equipment delivery and parallel technology realisation. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 12th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Sep 10, 2025
Full time
Job Title: Consultant Engineer - Electrical Engineering Location: Barrow-in-Furness, Filton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing: Acting as the electrical SME providing technical leadership and guidance to a range of cross discipline internal and external stakeholders including equipment suppliers Managing the electrical interface with the electrical power system ensuring that a best for programme approach is adopted Technical ownership of the end to end delivery of key technology readiness projects essential in demonstrating an appropriate level of maturity is achieved in the end product prior to platform integration Supporting technical delivery of facility requirements needed to deliver technology readiness projects including the facilities to support the end product verification and validation activities Undertaking technical risk analysis and developing risk mitigation plans in support of equipment delivery into the SSNA platform Supporting the development and resilience planning for the SSNA Steam IDTs engineering team ensuring succession planning is in place in support of an enduring SQEP capability Independent governance, authoring and approval of technical artefacts Your skills and experiences: Essential Relevant 1st degree in Electrical Engineering BSc (Hons) / BEng (Hons) / MEng (Hons) Chartered Engineer (CEng) or working toward Chartership Knowledge of the integration of power electronic conversion equipment into power system designs (Inverters, rectifiers, Active Front End, filter interactions) Knowledge and experience of key Power system interface requirements (power system stability, power quality and protection co-ordination) Experience in developing and delivering power system / equipment level verification and validation plans (including technology readiness level strategies) Knowledge of the complete engineering life cycle of delivery an equipment or system in a complex engineering environment with many competing requirements (requirement generation through to test and commissioning) Desirable Relevant 2nd specialised degree or further education in Electrical Engineering (power systems / power electronics / electrical machine design) e.g. MSc(Eng) / MPhil(Eng) / PhD / EngD Knowledge of permanent magnet rotating machines Knowledge of Power System Analysis of AC and DC systems and modelling of Generation and control: Generators, AVRs, Govenors/Speed controllers Knowledge of the interface requirements of power system control and instrumentation for key equipment's and components within a power system design Submarine operator experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The SSNA Steam Integrated Delivery Team (SIDT): You will work as the Electrical Subject Matter Expert (SME) within SSNA's Steam Integrated Delivery Team (SIDT). The SIDT is tasked with delivering key equipment into the SSNA platform, which is novel to a submarine environment. Due to the novelty of the equipment there is a need to support equipment delivery with additional parallel technology maturity enablement plans. This is a unique and exciting role that offers the opportunity to shape how the SIDT delivers the challenge! The role offers significant development in all areas from requirement generation through to development of verification and validation plans along with the facilities required to enable timely equipment delivery and parallel technology realisation. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 12th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job Title: Consultant Engineer - Electrical Engineering Location: Barrow-in-Furness, Filton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing: Acting as the electrical SME providing technical leadership and guidance to a range of cross discipline internal and external stakeholders including equipment suppliers Managing the electrical interface with the electrical power system ensuring that a best for programme approach is adopted Technical ownership of the end to end delivery of key technology readiness projects essential in demonstrating an appropriate level of maturity is achieved in the end product prior to platform integration Supporting technical delivery of facility requirements needed to deliver technology readiness projects including the facilities to support the end product verification and validation activities Undertaking technical risk analysis and developing risk mitigation plans in support of equipment delivery into the SSNA platform Supporting the development and resilience planning for the SSNA Steam IDTs engineering team ensuring succession planning is in place in support of an enduring SQEP capability Independent governance, authoring and approval of technical artefacts Your skills and experiences: Essential Relevant 1st degree in Electrical Engineering BSc (Hons) / BEng (Hons) / MEng (Hons) Chartered Engineer (CEng) or working toward Chartership Knowledge of the integration of power electronic conversion equipment into power system designs (Inverters, rectifiers, Active Front End, filter interactions) Knowledge and experience of key Power system interface requirements (power system stability, power quality and protection co-ordination) Experience in developing and delivering power system / equipment level verification and validation plans (including technology readiness level strategies) Knowledge of the complete engineering life cycle of delivery an equipment or system in a complex engineering environment with many competing requirements (requirement generation through to test and commissioning) Desirable Relevant 2nd specialised degree or further education in Electrical Engineering (power systems / power electronics / electrical machine design) e.g. MSc(Eng) / MPhil(Eng) / PhD / EngD Knowledge of permanent magnet rotating machines Knowledge of Power System Analysis of AC and DC systems and modelling of Generation and control: Generators, AVRs, Govenors/Speed controllers Knowledge of the interface requirements of power system control and instrumentation for key equipment's and components within a power system design Submarine operator experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The SSNA Steam Integrated Delivery Team (SIDT): You will work as the Electrical Subject Matter Expert (SME) within SSNA's Steam Integrated Delivery Team (SIDT). The SIDT is tasked with delivering key equipment into the SSNA platform, which is novel to a submarine environment. Due to the novelty of the equipment there is a need to support equipment delivery with additional parallel technology maturity enablement plans. This is a unique and exciting role that offers the opportunity to shape how the SIDT delivers the challenge! The role offers significant development in all areas from requirement generation through to development of verification and validation plans along with the facilities required to enable timely equipment delivery and parallel technology realisation. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 12th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Sep 10, 2025
Full time
Job Title: Consultant Engineer - Electrical Engineering Location: Barrow-in-Furness, Filton - we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing: Acting as the electrical SME providing technical leadership and guidance to a range of cross discipline internal and external stakeholders including equipment suppliers Managing the electrical interface with the electrical power system ensuring that a best for programme approach is adopted Technical ownership of the end to end delivery of key technology readiness projects essential in demonstrating an appropriate level of maturity is achieved in the end product prior to platform integration Supporting technical delivery of facility requirements needed to deliver technology readiness projects including the facilities to support the end product verification and validation activities Undertaking technical risk analysis and developing risk mitigation plans in support of equipment delivery into the SSNA platform Supporting the development and resilience planning for the SSNA Steam IDTs engineering team ensuring succession planning is in place in support of an enduring SQEP capability Independent governance, authoring and approval of technical artefacts Your skills and experiences: Essential Relevant 1st degree in Electrical Engineering BSc (Hons) / BEng (Hons) / MEng (Hons) Chartered Engineer (CEng) or working toward Chartership Knowledge of the integration of power electronic conversion equipment into power system designs (Inverters, rectifiers, Active Front End, filter interactions) Knowledge and experience of key Power system interface requirements (power system stability, power quality and protection co-ordination) Experience in developing and delivering power system / equipment level verification and validation plans (including technology readiness level strategies) Knowledge of the complete engineering life cycle of delivery an equipment or system in a complex engineering environment with many competing requirements (requirement generation through to test and commissioning) Desirable Relevant 2nd specialised degree or further education in Electrical Engineering (power systems / power electronics / electrical machine design) e.g. MSc(Eng) / MPhil(Eng) / PhD / EngD Knowledge of permanent magnet rotating machines Knowledge of Power System Analysis of AC and DC systems and modelling of Generation and control: Generators, AVRs, Govenors/Speed controllers Knowledge of the interface requirements of power system control and instrumentation for key equipment's and components within a power system design Submarine operator experience Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The SSNA Steam Integrated Delivery Team (SIDT): You will work as the Electrical Subject Matter Expert (SME) within SSNA's Steam Integrated Delivery Team (SIDT). The SIDT is tasked with delivering key equipment into the SSNA platform, which is novel to a submarine environment. Due to the novelty of the equipment there is a need to support equipment delivery with additional parallel technology maturity enablement plans. This is a unique and exciting role that offers the opportunity to shape how the SIDT delivers the challenge! The role offers significant development in all areas from requirement generation through to development of verification and validation plans along with the facilities required to enable timely equipment delivery and parallel technology realisation. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 12th October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Inspirec have partnered with a fast-growing Managed Service Provider (MSP) with a dedicated internal IT function, supporting both our own team and a growing portfolio of external clients. As part of our continued growth, we are looking for a proactive and skilled 2nd Line IT Support Engineer to join the Helpdesk team. The Role As a 2nd Line IT Support Engineer, you will play a key role in managing escalations from the 1st line team, resolving more complex technical issues, and delivering outstanding service to both internal users and external MSP clients. This role will expose you to a wide variety of IT environments and technologies, providing a fantastic opportunity to learn, grow, and progress within a supportive business. Key Responsibilities: Act as the escalation point for 1st line tickets, troubleshooting and resolving technical issues. Provide 2nd line support for internal IT systems and services. Deliver remote and occasional on-site support to external MSP clients. Manage and resolve incidents across Microsoft 365, Intune, and endpoint environments. Work with ITSM tools to track, escalate, and resolve incidents in line with SLAs. Follow ITIL-aligned processes for incident, problem, and change management. Contribute to knowledge base articles, documentation, and process improvements. Assist in implementing new technologies and supporting project delivery where required. Key Skills & Experience: Strong background in Microsoft 365 administration (Exchange Online, SharePoint, Teams). Hands-on experience with Microsoft Azure, Microsoft Intune / Endpoint Manager. Good understanding of Active Directory, Group Policy, DNS, DHCP, networking fundamentals. Experience within an MSP environment or multi-customer support (preferred). Familiarity with ITIL principles, ITSM tools, and change control processes. Strong troubleshooting and problem-solving skills with a customer-first mindset. Excellent communication skills, both written and verbal. What We Offer: Competitive salary (dependent on experience). Career progression opportunities as part of a growing IT services business. Exposure to a wide range of technologies and clients. Supportive, friendly team environment with training and development opportunities. Weekly coffee mornings.
Sep 10, 2025
Full time
Inspirec have partnered with a fast-growing Managed Service Provider (MSP) with a dedicated internal IT function, supporting both our own team and a growing portfolio of external clients. As part of our continued growth, we are looking for a proactive and skilled 2nd Line IT Support Engineer to join the Helpdesk team. The Role As a 2nd Line IT Support Engineer, you will play a key role in managing escalations from the 1st line team, resolving more complex technical issues, and delivering outstanding service to both internal users and external MSP clients. This role will expose you to a wide variety of IT environments and technologies, providing a fantastic opportunity to learn, grow, and progress within a supportive business. Key Responsibilities: Act as the escalation point for 1st line tickets, troubleshooting and resolving technical issues. Provide 2nd line support for internal IT systems and services. Deliver remote and occasional on-site support to external MSP clients. Manage and resolve incidents across Microsoft 365, Intune, and endpoint environments. Work with ITSM tools to track, escalate, and resolve incidents in line with SLAs. Follow ITIL-aligned processes for incident, problem, and change management. Contribute to knowledge base articles, documentation, and process improvements. Assist in implementing new technologies and supporting project delivery where required. Key Skills & Experience: Strong background in Microsoft 365 administration (Exchange Online, SharePoint, Teams). Hands-on experience with Microsoft Azure, Microsoft Intune / Endpoint Manager. Good understanding of Active Directory, Group Policy, DNS, DHCP, networking fundamentals. Experience within an MSP environment or multi-customer support (preferred). Familiarity with ITIL principles, ITSM tools, and change control processes. Strong troubleshooting and problem-solving skills with a customer-first mindset. Excellent communication skills, both written and verbal. What We Offer: Competitive salary (dependent on experience). Career progression opportunities as part of a growing IT services business. Exposure to a wide range of technologies and clients. Supportive, friendly team environment with training and development opportunities. Weekly coffee mornings.
We have a current opportunity for a Trade Support Engineer on a permanent basis. The position will be based in Dublin. Candidate will have a conceptual understanding of how a Interest Rate Swap is priced, Taylor Series, Valuation, Risk & PnL, have an undrstanding of PNL Explain, Unexplained PnL. Knowledge of Calypso, Murex, Aladdin advantageous. 5-8 years of work experience in a Trade Floor Environment. Experience with troubleshooting excel, managing add ins and quant library installs. Understand excel formulas (nested) for complex data manipulation. Able to trace workflows within Excel to find and resolve issues. Exposure to real time data feeds: Market data and BBG, Risk/Pvs, Trade Blotter Understanding of the Rates trading business: Futures, Swaps, Xccy Swaps, FX forwards Good Communication skills Quickly understand from the trader what issues they are experiencing. Keep the trader regularly updated with progress. Articulate the observed issue to other IT teams to help resolve the issue if necessary. Articulate the problem to the trader and how it was fixed. Works well in a high-pressure, fast environment. Basic Python skills, able to debug code and suggest fixes for issues. Comfortable with Excel and coding in VBA Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions. Possesses strong technical and/or business functional knowledge of systems, timing and dependencies. Conducts independent analysis and assessment to resolve strategic issues. /B.A. in computer science, engineering, information systems, math or business. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Sep 10, 2025
Full time
We have a current opportunity for a Trade Support Engineer on a permanent basis. The position will be based in Dublin. Candidate will have a conceptual understanding of how a Interest Rate Swap is priced, Taylor Series, Valuation, Risk & PnL, have an undrstanding of PNL Explain, Unexplained PnL. Knowledge of Calypso, Murex, Aladdin advantageous. 5-8 years of work experience in a Trade Floor Environment. Experience with troubleshooting excel, managing add ins and quant library installs. Understand excel formulas (nested) for complex data manipulation. Able to trace workflows within Excel to find and resolve issues. Exposure to real time data feeds: Market data and BBG, Risk/Pvs, Trade Blotter Understanding of the Rates trading business: Futures, Swaps, Xccy Swaps, FX forwards Good Communication skills Quickly understand from the trader what issues they are experiencing. Keep the trader regularly updated with progress. Articulate the observed issue to other IT teams to help resolve the issue if necessary. Articulate the problem to the trader and how it was fixed. Works well in a high-pressure, fast environment. Basic Python skills, able to debug code and suggest fixes for issues. Comfortable with Excel and coding in VBA Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions. Possesses strong technical and/or business functional knowledge of systems, timing and dependencies. Conducts independent analysis and assessment to resolve strategic issues. /B.A. in computer science, engineering, information systems, math or business. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
We are looking for an IT Administrator to work a legal claims client in Rawtenstall The role is Hybrid working 3 days in office and 2 WFH Job Role IT Administrator Reports To: Technical Director We are seeking a proactive, highly skilled IT Administrator to join our growing technology team during a pivotal stage of company growth. You will be responsible for ensuring the stability, security, and scalability of our IT infrastructure, especially in light of an upcoming full office relocation and network rebuild. You will collaborate with our 1st line support technician and external vendors, taking the technical lead on networking, security, cloud service integration, and hardware procurement. This is an exciting opportunity to design and implement systems with the future in mind for a rapidly growing company (2+ new staff per week). Key Responsibilities: Lead IT infrastructure setup at new office location: networking (LAN/WAN), WiFi access points, structured cabling, patching, VLANs, switches, firewalls, printers, CCTV, power redundancies, and ISP configuration. Manage cloud environments (currently Google Workspace) and lead the transition planning toward Microsoft Active Directory (Azure AD / Entra ID), as appropriate. Oversee endpoint management across macOS and Windows environments (using MDM tools like Jamf, Intune, etc.). Procure, configure, and maintain hardware (laptops, servers, networking gear). Implement IT policies, device encryption, backups, and cybersecurity best practices. Administer users, groups, access control, and device enrolment. Maintain asset inventory, licenses, and documentation. Monitor and resolve escalated issues from the 1st Line Support Technician. Participate in long-term planning for disaster recovery, redundancy, and scalability. Liaise with external service providers and vendors. Provide onboarding/offboarding technical support and training. Key Skills & Experience: 4+ years in IT Administrator, Systems Engineer, or Infrastructure roles. Proven experience with LAN/WAN design, WiFi setup, VLANs, patching, UPS, etc. Google Workspace administration and transition knowledge to Microsoft environments (e.g., AD/Azure AD). Experience with MDM/endpoint management across Windows and macOS. Basic scripting and automation (PowerShell, Bash). Familiarity with cloud-first environments and SaaS platforms. Security awareness: MFA, SSO, password policies, backups, zero-trust principles. Excellent documentation, planning, and communication skills. Preferred Qualifications: Microsoft certifications (e.g., AZ-104, MD-102, SC-300) Networking certifications (e.g., CompTIA Network+, Cisco CCNA) Previous experience in relocation or office fit-outs Experience supporting rapid company scale-up
Sep 10, 2025
Full time
We are looking for an IT Administrator to work a legal claims client in Rawtenstall The role is Hybrid working 3 days in office and 2 WFH Job Role IT Administrator Reports To: Technical Director We are seeking a proactive, highly skilled IT Administrator to join our growing technology team during a pivotal stage of company growth. You will be responsible for ensuring the stability, security, and scalability of our IT infrastructure, especially in light of an upcoming full office relocation and network rebuild. You will collaborate with our 1st line support technician and external vendors, taking the technical lead on networking, security, cloud service integration, and hardware procurement. This is an exciting opportunity to design and implement systems with the future in mind for a rapidly growing company (2+ new staff per week). Key Responsibilities: Lead IT infrastructure setup at new office location: networking (LAN/WAN), WiFi access points, structured cabling, patching, VLANs, switches, firewalls, printers, CCTV, power redundancies, and ISP configuration. Manage cloud environments (currently Google Workspace) and lead the transition planning toward Microsoft Active Directory (Azure AD / Entra ID), as appropriate. Oversee endpoint management across macOS and Windows environments (using MDM tools like Jamf, Intune, etc.). Procure, configure, and maintain hardware (laptops, servers, networking gear). Implement IT policies, device encryption, backups, and cybersecurity best practices. Administer users, groups, access control, and device enrolment. Maintain asset inventory, licenses, and documentation. Monitor and resolve escalated issues from the 1st Line Support Technician. Participate in long-term planning for disaster recovery, redundancy, and scalability. Liaise with external service providers and vendors. Provide onboarding/offboarding technical support and training. Key Skills & Experience: 4+ years in IT Administrator, Systems Engineer, or Infrastructure roles. Proven experience with LAN/WAN design, WiFi setup, VLANs, patching, UPS, etc. Google Workspace administration and transition knowledge to Microsoft environments (e.g., AD/Azure AD). Experience with MDM/endpoint management across Windows and macOS. Basic scripting and automation (PowerShell, Bash). Familiarity with cloud-first environments and SaaS platforms. Security awareness: MFA, SSO, password policies, backups, zero-trust principles. Excellent documentation, planning, and communication skills. Preferred Qualifications: Microsoft certifications (e.g., AZ-104, MD-102, SC-300) Networking certifications (e.g., CompTIA Network+, Cisco CCNA) Previous experience in relocation or office fit-outs Experience supporting rapid company scale-up
