Temporary Accommodation Officer

Job Title: Temporary Accommodation Officer

Location: Croydon, Hybrid - 3 days office based / 2 days remote

Hourly rate 20.74 PAYE / 27.39 UMB Per Hour

Contract Length: 6-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 36 hours

ASAP Start

Role purpose:

Temporary Accommodation Officer to manage our emergency and temporary housing portfolio. You'll play a vital role in ensuring safe, habitable, and well-managed accommodation for homeless clients, while working collaboratively with landlords, service providers, and internal teams.

Key Responsibilities

• Manage temporary accommodation tenancies and resolve tenancy breaches, including anti-social behaviour.
• Conduct regular property inspections, occupancy checks, and end-of-tenancy reviews.
• Liaise with landlords and providers to ensure timely repairs and compliance with health and safety standards.
• Support clients with tenancy sustainment, including budgeting, benefit claims, and referrals to support services.
• Prepare and process accurate financial schedules, bond claims, and rent adjustments.
• Collaborate with Children's Services to support care-leavers and vulnerable families.
• Represent the council in court proceedings and at evictions when necessary.

Knowledge, skills and experience:

• Strong knowledge of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and related welfare policies.
• Experience in housing management, property inspections, or homelessness services.
• Excellent communication and negotiation skills.
• Ability to manage a complex caseload and work under pressure.
• A collaborative approach to working with internal teams and external partners.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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