Tenancy Lead

  • Coyles
  • Rugby, Warwickshire
  • Sep 05, 2025
Seasonal

Job Description

Job Description:
One of my local goverment clients is seeking an experienced and motivated Senior Housing Officer to join our Housing Services team, specialising in Independent Living. This is a pivotal role focused on tenancy sustainment, legal proceedings, and supervision of Housing Officers.

Key Responsibilities:

  • Represent the Council in legal proceedings relating to housing management and tenancy enforcement.

  • Conduct final tenancy reviews at risk of eviction and recommend interventions.

  • Supervise Housing Officers (Independent Living) in delivering high-quality housing management services.

  • Provide advice and support to tenants through home visits, office meetings, and correspondence.

  • Work collaboratively with internal teams and external agencies to ensure tenancy sustainment.

  • Manage high-risk cases of anti-social behaviour and neighbour disputes.

  • Monitor and report performance data, and prepare documentation for court proceedings.

  • Promote community engagement and tenant participation in housing services.

Essential Experience:

  • Strong knowledge of housing legislation, tenancy law, and anti-social behaviour protocols.

  • Experience in supervising or managing housing staff.

  • Proven ability to handle complex housing cases including legal action and multi-agency coordination.

  • Excellent communication and customer service skills.

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.