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senior it problem major incident manager
DGH Recruitment Ltd.
Senior IT Problem & Major Incident Manager
DGH Recruitment Ltd. Glasgow, Lanarkshire
Senior IT Problem & Major Incident Manager A fantastic opportunity has arisen for a Senior IT Problem & Major Incident Manager to join our Glasgow based law firm on a permanent basis. Senior IT Problem & Major Incident Manager Responsibilities and Duties: *Have a sound understanding of the ITIL framework and practical experience in operating ITIL-aligned problem management processes. *Significant experience in managing major incidents, including stakeholder communication, incident analysis and resolution, and working in stressful situations. *Mentor Major Incident Managers. *Conduct Major Incident Reviews. *Champion for the problem management practice. *Prevent recurrence of problems through effective problem management. *Facilitate root cause analysis and methodologies. *Ensure effective problem resolution through collaboration. *Ensure accurate problem records and known errors. *Organise and chair meetings related to the practice. *Provide problem training and guidance to resolution teams. *Provide reports and metrics on problem activities. *Audit problem activities. *Continuously improve problem processes by identifying, proposing, and implementing improvements. Background Senior IT Problem & Major Incident Manager Knowledge, Sills and Experience: *Experience in the Problem Management practice, 5+ years preferred. *Experience in Major Incident Management and Critical Situation Management, 7+ years preferred. *Certified in ITIL 4 Foundation (required). *Certified in ITIL 4 Problem Management (preferred). *Certified in ITIL 4 Incident Management (preferred). *Knowledge of ITIL 4 principles and practices. *Possess strong analytical and problem-solving skills. *Possess strong written and verbal communication skills. *Confident in constructively challenging the status quo and influencing stakeholders to achieve optimal outcomes. *Proficiency in ITSM tools, ServiceNow a plus. Senior IT Problem & Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Sep 05, 2025
Full time
Senior IT Problem & Major Incident Manager A fantastic opportunity has arisen for a Senior IT Problem & Major Incident Manager to join our Glasgow based law firm on a permanent basis. Senior IT Problem & Major Incident Manager Responsibilities and Duties: *Have a sound understanding of the ITIL framework and practical experience in operating ITIL-aligned problem management processes. *Significant experience in managing major incidents, including stakeholder communication, incident analysis and resolution, and working in stressful situations. *Mentor Major Incident Managers. *Conduct Major Incident Reviews. *Champion for the problem management practice. *Prevent recurrence of problems through effective problem management. *Facilitate root cause analysis and methodologies. *Ensure effective problem resolution through collaboration. *Ensure accurate problem records and known errors. *Organise and chair meetings related to the practice. *Provide problem training and guidance to resolution teams. *Provide reports and metrics on problem activities. *Audit problem activities. *Continuously improve problem processes by identifying, proposing, and implementing improvements. Background Senior IT Problem & Major Incident Manager Knowledge, Sills and Experience: *Experience in the Problem Management practice, 5+ years preferred. *Experience in Major Incident Management and Critical Situation Management, 7+ years preferred. *Certified in ITIL 4 Foundation (required). *Certified in ITIL 4 Problem Management (preferred). *Certified in ITIL 4 Incident Management (preferred). *Knowledge of ITIL 4 principles and practices. *Possess strong analytical and problem-solving skills. *Possess strong written and verbal communication skills. *Confident in constructively challenging the status quo and influencing stakeholders to achieve optimal outcomes. *Proficiency in ITSM tools, ServiceNow a plus. Senior IT Problem & Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Carbon 60
Senior Health, Safety & Security Manager - London
Carbon 60 Camden, London
Exciting Opportunity: Senior Health, Safety & Security Manager in London Are you a seasoned professional with a passion for health, safety, and security management? If so, this could be the perfect opportunity for you! This company is seeking a talented Senior Health, Safety & Security Manager to join their dynamic team in London . About the Role As the Senior Health, Safety & Security Manager, you will play a crucial role in ensuring the company's health, safety, and security management standards are met within their development and delivery areas. You will be responsible for role-modelling and embedding a 'Safe at Heart' culture across the organisation, driving performance beyond industry best practices. Key responsibilities of the Senior Health, Safety & Security Manager include: Providing assurance to the Executive and Board on health, safety, and security matters Leading major strategic projects and offering expert advice to the business Overseeing and ensuring compliance with centrally defined safety and assurance processes and policies Supporting the investigation of health, safety, and security incidents within delivery areas Facilitating the provision of health, safety, and security services and advice to support development and delivery teams What We're Looking For The ideal candidate for the Senior Health, Safety & Security Manager role will possess the following skills and experience: Proven experience in delivering assurance across a major programme or complex organisation with multiple stakeholders Expertise in leading a multi-disciplinary quality or health and safety team Experience in leading complex and challenging investigations A professional qualification in health and safety or equivalent experience Strong analytical and problem-solving skills Excellent planning and organisational abilities Proficiency in Microsoft Office applications Exceptional written and verbal communication skills What's in it for You? This company offers a competitive salary range plus a comprehensive benefits package. You'll have the opportunity to work in a hybrid model, with 4 days in the office and 1 day working from home. If you're ready to take on this exciting challenge as the Senior Health, Safety & Security Manager, we encourage you to apply today! Don't miss out on this chance to join a dynamic and forward-thinking organisation. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Sep 05, 2025
Full time
Exciting Opportunity: Senior Health, Safety & Security Manager in London Are you a seasoned professional with a passion for health, safety, and security management? If so, this could be the perfect opportunity for you! This company is seeking a talented Senior Health, Safety & Security Manager to join their dynamic team in London . About the Role As the Senior Health, Safety & Security Manager, you will play a crucial role in ensuring the company's health, safety, and security management standards are met within their development and delivery areas. You will be responsible for role-modelling and embedding a 'Safe at Heart' culture across the organisation, driving performance beyond industry best practices. Key responsibilities of the Senior Health, Safety & Security Manager include: Providing assurance to the Executive and Board on health, safety, and security matters Leading major strategic projects and offering expert advice to the business Overseeing and ensuring compliance with centrally defined safety and assurance processes and policies Supporting the investigation of health, safety, and security incidents within delivery areas Facilitating the provision of health, safety, and security services and advice to support development and delivery teams What We're Looking For The ideal candidate for the Senior Health, Safety & Security Manager role will possess the following skills and experience: Proven experience in delivering assurance across a major programme or complex organisation with multiple stakeholders Expertise in leading a multi-disciplinary quality or health and safety team Experience in leading complex and challenging investigations A professional qualification in health and safety or equivalent experience Strong analytical and problem-solving skills Excellent planning and organisational abilities Proficiency in Microsoft Office applications Exceptional written and verbal communication skills What's in it for You? This company offers a competitive salary range plus a comprehensive benefits package. You'll have the opportunity to work in a hybrid model, with 4 days in the office and 1 day working from home. If you're ready to take on this exciting challenge as the Senior Health, Safety & Security Manager, we encourage you to apply today! Don't miss out on this chance to join a dynamic and forward-thinking organisation. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Senior IT Manager
Hays Technology City, Birmingham
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 04, 2025
Full time
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Square One Resources
Major Incident Manager
Square One Resources City, Sheffield
b Title: Major Incident Manager Location: Sheffield (City Centre, S1 4NB) Hybrid (60% office / 40% home) Salary/Rate: 626.50 Per Day (Inside IR35) Start Date: 28/11/2025 Job Type: Contract Company Introduction We have an exciting opportunity available with a leading financial services organisation. They are currently looking for an experienced Major Incident Manager to join their team on a contract basis to ensure service stability and operational resilience. Job Responsibilities/Objectives As a Major Incident Manager, you will lead and coordinate the response to critical incidents, ensuring rapid resolution and minimal disruption across global operations. Lead the end-to-end incident management process, ensuring incidents are logged, tracked, and resolved efficiently. Apply expert knowledge of incident management frameworks to reduce downtime and maintain service continuity. Support the resolution of the incident backlog, prioritising based on business impact and urgency. Provide clear and timely updates to stakeholders, including senior leadership, on incident status and resolution progress. Escalate complex or high-impact incidents to technical or business teams with full diagnostic context. Analyse incident trends and root causes to drive continuous service improvements. Required Skills/Experience The ideal candidate will have the following: Proven experience in major incident management, ideally within the financial services sector. Strong knowledge of regulatory and operational requirements (FCA, SOX, GDPR). Demonstrated ability to manage high-pressure incidents and communicate across technical and non-technical stakeholders. Experience in a shift-based or 24/7 operational support model. Proficiency in ITSM tools such as ServiceNow and Jira. Strong analytical, problem-solving, and decision-making skills. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Experience mentoring and training teams in incident management best practice. Exposure to global financial operations and cross-border compliance requirements. Previous experience with backlog management and service resilience programmes. Strong stakeholder engagement skills with senior leadership in high-pressure environments. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Sep 01, 2025
Contractor
b Title: Major Incident Manager Location: Sheffield (City Centre, S1 4NB) Hybrid (60% office / 40% home) Salary/Rate: 626.50 Per Day (Inside IR35) Start Date: 28/11/2025 Job Type: Contract Company Introduction We have an exciting opportunity available with a leading financial services organisation. They are currently looking for an experienced Major Incident Manager to join their team on a contract basis to ensure service stability and operational resilience. Job Responsibilities/Objectives As a Major Incident Manager, you will lead and coordinate the response to critical incidents, ensuring rapid resolution and minimal disruption across global operations. Lead the end-to-end incident management process, ensuring incidents are logged, tracked, and resolved efficiently. Apply expert knowledge of incident management frameworks to reduce downtime and maintain service continuity. Support the resolution of the incident backlog, prioritising based on business impact and urgency. Provide clear and timely updates to stakeholders, including senior leadership, on incident status and resolution progress. Escalate complex or high-impact incidents to technical or business teams with full diagnostic context. Analyse incident trends and root causes to drive continuous service improvements. Required Skills/Experience The ideal candidate will have the following: Proven experience in major incident management, ideally within the financial services sector. Strong knowledge of regulatory and operational requirements (FCA, SOX, GDPR). Demonstrated ability to manage high-pressure incidents and communicate across technical and non-technical stakeholders. Experience in a shift-based or 24/7 operational support model. Proficiency in ITSM tools such as ServiceNow and Jira. Strong analytical, problem-solving, and decision-making skills. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Experience mentoring and training teams in incident management best practice. Exposure to global financial operations and cross-border compliance requirements. Previous experience with backlog management and service resilience programmes. Strong stakeholder engagement skills with senior leadership in high-pressure environments. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Adecco
Operations Support Manager
Adecco Grantham, Lincolnshire
Adecco are pleased to be recruiting for an Operations Support Manager post on behalf of Lincolnshire Police. Location: Grantham Station, Swingbridge Road, Lincolnshire, NG31 7XT Role Details: Temporary Assignment until March 2026 Salary: 20.09 per hour Hours: 37 hours per week Working Pattern: Monday-Thursday: 08:30 - 16:30 Friday: 08:30 - 16:00 Office Based Job Purpose: The postholder will be responsible for managing a variety of support functions across the Force. You will ensure the delivery of a high-quality, customer-focused support service that underpins the strategic aims of Lincolnshire Police and the Police & Crime Commissioner. As one of three Support Services Managers, you will supervise, coordinate and develop staff, oversee workloads, and manage specialist areas such as seized evidential property, equipment provision, purchasing, caretaking and courier services, support services, and budget management. Each role will include a defined specialism, for example crime/operational/major incident budgets, uniform stores and vehicle recovery, or covert accounts. The role supports the Business Support Manager and requires adherence to Force Values and the Code of Ethics. Core Responsibilities: Deliver effective support services to Force departments. Provide positive leadership and supervision to staff, including PDRs, training and recruitment. Manage day-to-day resources, staff welfare, leave, and absence. Ensure completion of mandatory training such as Health & Safety and Data Protection. Implement changes in response to evolving demand, legislation, or internal needs. Manage service performance against Force standards and policies. Control and forecast devolved budgets, authorising requisitions and monitoring spend. Oversee contracts for services such as stationery, furniture, and vehicle recovery. Manage stock control procedures. Act as a contact for facilities, building maintenance, H&S, security systems, and contractors. Attend Force, regional and national meetings as required. Respond to correspondence, complaints, and public queries. Operate and reconcile petty cash accounts and raise debtor accounts. Manage evidential property including firearms, drugs, cash and valuables, maintaining records in the NICHE system and arranging specialist disposals. Carry out six-monthly audits of property management stores. Provide resilience across Support Services and deputise for the Business Support Manager when required. Requirements: NVQ Level 3 in Business Administration, Finance, or equivalent Management and supervision of staff including motivation and development Management of a diverse portfolio of services Effective budget management within timeframes Experience of managing change and achieving efficiency savings Strong IT skills including Microsoft Office and O365 Ability to produce clear, concise reports High attention to detail with strong analytical and numerical skills Excellent organisational and workload planning skills Strong leadership and problem-solving skills Ability to build strong relationships across the organisation, including senior officers Knowledge of procurement and financial regulations Understanding of the organisation's strategic vision If you have the skills for this role, please apply. If your CV is shortlisted, an Adecco Consultant will be in touch to discuss submitting an application to the Force. Please note, due to Police Criteria, you must have lived in the UK for at least the last 3 years continuously to apply for this role. Anything less will not be considered. Any Job Offer made by the Force will be subject to Police Vetting. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 01, 2025
Seasonal
Adecco are pleased to be recruiting for an Operations Support Manager post on behalf of Lincolnshire Police. Location: Grantham Station, Swingbridge Road, Lincolnshire, NG31 7XT Role Details: Temporary Assignment until March 2026 Salary: 20.09 per hour Hours: 37 hours per week Working Pattern: Monday-Thursday: 08:30 - 16:30 Friday: 08:30 - 16:00 Office Based Job Purpose: The postholder will be responsible for managing a variety of support functions across the Force. You will ensure the delivery of a high-quality, customer-focused support service that underpins the strategic aims of Lincolnshire Police and the Police & Crime Commissioner. As one of three Support Services Managers, you will supervise, coordinate and develop staff, oversee workloads, and manage specialist areas such as seized evidential property, equipment provision, purchasing, caretaking and courier services, support services, and budget management. Each role will include a defined specialism, for example crime/operational/major incident budgets, uniform stores and vehicle recovery, or covert accounts. The role supports the Business Support Manager and requires adherence to Force Values and the Code of Ethics. Core Responsibilities: Deliver effective support services to Force departments. Provide positive leadership and supervision to staff, including PDRs, training and recruitment. Manage day-to-day resources, staff welfare, leave, and absence. Ensure completion of mandatory training such as Health & Safety and Data Protection. Implement changes in response to evolving demand, legislation, or internal needs. Manage service performance against Force standards and policies. Control and forecast devolved budgets, authorising requisitions and monitoring spend. Oversee contracts for services such as stationery, furniture, and vehicle recovery. Manage stock control procedures. Act as a contact for facilities, building maintenance, H&S, security systems, and contractors. Attend Force, regional and national meetings as required. Respond to correspondence, complaints, and public queries. Operate and reconcile petty cash accounts and raise debtor accounts. Manage evidential property including firearms, drugs, cash and valuables, maintaining records in the NICHE system and arranging specialist disposals. Carry out six-monthly audits of property management stores. Provide resilience across Support Services and deputise for the Business Support Manager when required. Requirements: NVQ Level 3 in Business Administration, Finance, or equivalent Management and supervision of staff including motivation and development Management of a diverse portfolio of services Effective budget management within timeframes Experience of managing change and achieving efficiency savings Strong IT skills including Microsoft Office and O365 Ability to produce clear, concise reports High attention to detail with strong analytical and numerical skills Excellent organisational and workload planning skills Strong leadership and problem-solving skills Ability to build strong relationships across the organisation, including senior officers Knowledge of procurement and financial regulations Understanding of the organisation's strategic vision If you have the skills for this role, please apply. If your CV is shortlisted, an Adecco Consultant will be in touch to discuss submitting an application to the Force. Please note, due to Police Criteria, you must have lived in the UK for at least the last 3 years continuously to apply for this role. Anything less will not be considered. Any Job Offer made by the Force will be subject to Police Vetting. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

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