Sales Support Executive - Full Training Provided
33,000 - 35,000 per annum + Monthly performance incentive - 100 Amazon voucher
Monday to Friday, 8am - 4.30pm
Hybrid working - 1 day per week from home
Gloucester
Are you a recent graduate or a customer-focused professional ready to take ownership of your own portfolio of accounts and build lasting client relationships within a fast-growing company?
Would you like to join a business that invests in your development with structured training, clear career pathways, and monthly recognition for delivering outstanding client service?
Due to sustained growth, my client is seeking a Sales Support Executive to join their dedicated team. In this role, you'll be managing a set portfolio of customer accounts, ensuring each client receives a best-in-class service while collaborating with Key Account Managers on high-profile projects.
You'll handle customer enquiries via phone, live chat, and email, as well as process orders, produce tailored reports, and coordinate product or branding requests. Acting as the main point of contact for your clients, you'll take ownership of issues and drive them through to resolution.
This is an excellent opportunity for a motivated graduate or an experienced customer service professional looking to step into a role offering genuine progression, measurable achievements, and the chance to make a daily impact.
Full training is provided, and you'll have a clear path to progress into a Key Account Manager position, with a substantial pay rise on promotion.
For further details, please click apply and contact - Jack Ewer - REF4576 - (phone number removed).
The Role:
Hybrid working - 1 day per week from home
Manage all communication with allocated accounts via phone, live chat, and email
Process orders, update clients on order status and back orders
Create quotes, arrange collections and returns, and manage new product requests
Coordinate branding requests and new client set-ups
Support Key Account Managers with administration and account activity
The Candidate:
Must live a commutable distance from Gloucester
Background in customer support OR a motivated graduate eager to develop
Strong written and verbal communication skills
Highly organised with excellent attention to detail
Confident handling multiple priorities in a fast-paced environment
Passionate about delivering exceptional client experiences
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