Customer Service Advisor - Glasgow
Type: Full-Time, Permanent
Hours: Full time between Monday - Sunday
Salary: 23,600 - 26,000
Start Date: 6th October
About the Role
Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!
We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow
Key Responsibilities
Handle inbound customer calls
Address banking queries and concerns with care
Assist customers with claims
Provide exceptional customer service
Navigate various systems to deliver efficient solutions
What We Offer
Comprehensive training and ongoing professional development
Generous holiday allowance of over 7 weeks
Performance-based annual bonus
Attractive discounts on services
Opportunity to purchase company shares
Skills Required
Excellent communication skills
Proficient in IT systems
Empathetic and customer-centric approach
Strong customer service skills
Ability to meet KPIs
Ready to make a positive impact in the world of customer service? Apply now to join our team!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.