Housing Officer

Housing Officer- Housing Association - About The Client:

Castlefield are currently representing a regional Housing Association in Manchester to recruit a Housing Officer on a permanent basis. This position will have a mixture between site visits and office attendance and will be paying £31000 - £32500 per annum.

Housing Officer - Housing Association - About The Role:

• Deliver a customer-focused housing service by managing tenancies effectively, ensuring compliance with policies, and supporting sustainable communities.

• Maximise rental income through proactive arrears management, debt advice, and court representation where necessary.

• Manage allocations, lettings, and voids to minimise turnaround times, uphold nomination agreements, and maintain properties to lettable standards.

• Investigate and resolve anti-social behaviour cases in line with policy, working with partners and preparing evidence for legal action when required.

• Promote resident participation and engagement by supporting tenant involvement activities, events, and consultations.

• Maintain strong performance and compliance by meeting KPIs, producing reports, ensuring accurate data management, and building effective partnerships with statutory and voluntary agencies.

Housing Officer - Housing Association - What You Need:

• Previous experience in social housing management
• Excellent communication skills