Female Bank Support Worker

  • Acuity Care Group Limited
  • Shrewsbury, Shropshire
  • Sep 06, 2025
Full time Healthcare & Medical

Job Description

Job Introduction

Female Bank Support WorkerPay rate: Days £13.50 per hour, Waking nights £14.53 per hour and Sleep ins £9.50 per hour.Shift Pattern: BANK WORK across shifts of 8:00am-20:00pm, 20:00pm-23:00pm, 20:00pm-8:00am

Do you want to make a real difference in someone's life? Are you a calm, compassionate person who's confident behind the wheel? We're looking for a committed Support Worker to work with an individual living with an Acquired Brain Injury (ABI), complex care needs and mental health in their own home.

They're not just looking for someone to "do the job" - they're looking for someone who truly gets it. Someone who's patient, observant, and knows that every small success is a big win.

Essential:

  • A full manual driving licence - you'll be driving their adapted mobility vehicle

  • Comfortable supporting someone with mental health needs, a PEG feed, and in a wheelchair

  • Able to support someone whose communication varies - listening with more than just your ears

  • A genuine, calm presence with a good sense of humour and a strong sense of respect

In this role, you will be providing high-quality care on a 1:1 and 2:1 basis, ensuring that the individual you support receives compassionate and attentive care tailored to their specific needs. Your responsibilities will include engaging with them in meaningful activities and taking them out in the community to promote their social interaction and well-being. Additionally, you will support with household tasks to maintain a clean and organized living environment that fosters comfort and independence. Clear and confident communication in their preferred manner will be essential to building a strong and trusting relationship.

More about Acuity Care Group

We have been around for nearly 20 years so know our stuff! We have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

  • LD&A - Learning Disabilities & Autism
  • Bespoke
  • Team Brain Injury

This role sits within our LD&A family, and you will be supported by an experienced hands-on Team Leader.

We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.

What next?

If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call.

We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.

We are an equal opportunities employer and welcome applications from all sections of the community.

What else do we offer?

We do offer additional benefits including:

  • Access to Westfield Rewards - an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
  • Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
  • Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
  • Blue Light Card discount scheme and Blue Light Card tickets - grab a free ticket to a horse race or comedy show.
  • Further training in NVQ's in Health and Social Care
  • Progression opportunities within the organisation
  • Ongoing training and development
  • A generous Refer a Friend scheme - receive up to £500!

This post is exempt under the Equality Act 2010, Schedule 9, Part 1. Due to the nature of the role and the needs of the people we support, we can only accept applications from women for this position.