4 jobs found

Technical Lead Remote Working - Ad Hoc Cliebt VisitsWe are seeking an experienced and versatile Technology Delivery Lead to define propositions and lead the delivery of innovative technology solutions across the banking sector. This role involves end-to-end management of digital transformation initiatives, from shaping strategic direction and requirements to overseeing implementation and product launch.You will collaborate with Product Owners, Business Analysts, engineering, and testing teams to define technical requirements, produce scalable solution designs, and deliver working solutions that bring measurable impact to commercial banking clients and their end users.This role requires strong stakeholder management, deep domain expertise, a strategic mindset, and the ability to lead teams across Agile and traditional delivery frameworks. You'll also contribute to business development, mentor junior colleagues, and help shape internal best practices and thought leadership within the Commercial Banking and Technology practice.Core Banking systems : Mambu, Thought Machine 10X, Starling Engine Model 10X - EssentialKey Skills & Experience Banking & Financial Services Expertise:Proven experience working in or with Commercial Banks, FinTechs, or consultancies, delivering digital and core banking transformation programs. Deep understanding of products such as commercial lending, payments, trade finance, cash management, liquidity, and digital channels (web, mobile, RM tools). Technology Delivery Leadership:Experience leading end-to-end technology implementation projects - from proposition definition and technical requirements gathering to system design, development, testing, and deployment. Solution Design & Architecture:Strong skills in defining technical requirements and solution architecture, including experience with modular and microservices-based architecture, APIs, data platforms, and integration strategies. Agile & Waterfall Project Delivery:Deep knowledge of Agile (Scrum, Kanban) and traditional (Waterfall) delivery methodologies. Able to manage Agile ceremonies (stand-ups, sprint planning, retrospectives), track delivery using Jira, and coordinate cross-functional teams. DevSecOps & Modern Delivery:Familiarity with DevSecOps practices, CI/CD pipelines, cloud-native delivery models, and deployment/release management processes. Stakeholder Management:Strong interpersonal skills to engage with senior client stakeholders, internal teams, vendors, and partners. Able to translate complex technical concepts into business-focused language. Team Leadership & Mentoring:Experience leading large technical, engineering, and QA teams, with a track record of coaching, mentoring, and developing junior staff. Business Development & Consulting:Experience supporting pre-sales, developing proposals, responding to RFPs, and delivering client presentations. Able to shape and pitch technology propositions aligned to client needs. Technical & Analytical Tools:Proficient in Microsoft Office, Jira, Confluence, Miro, and similar tools. Desirable experience with programming or scripting languages (e.g., Java, Python, SQL, HTML, JSON). Certifications (Preferred): Agile certifications (Scrum Master, Product Owner) Architecture frameworks (e.g. TOGAF) Cloud certifications (AWS, GCP, Azure) ITIL or other IT service management credentials Industry Awareness:Knowledge of current trends and innovations in banking (e.g. embedded finance, open banking, digital onboarding, ESG data), and familiarity with key players across the ecosystem, from global tech firms to emerging FinTechs. If you're passionate about transforming the banking industry and eager to leverage your expertise to drive continuous improvement and innovation for clients then click "APPLY" or email

Analytics Engineer (VC Eco-System) Salary: 75K - 90K Location: London - Hybrid (3 days in Farringdon office, 2 days remote) Data Idols are working with a leading UK-based venture capital firm to find an Analytics Engineer who will play a pivotal role in advancing their data origination platform. This platform ingests data from multiple sources, enriches company profiles, and helps the investment team identify the most promising early-stage B2B technology businesses. The Opportunity As an Analytics Engineer, you will take ownership of the platform's data pipelines, models, and reporting layers, delivering high-impact insights that directly influence investment decisions. You'll work autonomously to execute a defined roadmap, but also contribute to the longer-term vision and architecture. You'll join a small, collaborative, and ambitious team where your work will have a visible and measurable impact on the success of the business. This role is ideal for someone who thrives in environments where shipping products quickly is valued over building infrastructure for infrastructure's sake. This is an opportunity to shape the future of a high-impact data platform in the VC ecosystem and work directly with decision-makers in a fast-paced, data-driven investment environment. What You'll Be Doing Designing and building scalable ETL pipelines to integrate and transform data from 12+ sources Developing and maintaining data models that power dashboards, reports, and investor tools Working closely with investment stakeholders to translate business needs into data products Taking full ownership of delivery - from requirements gathering through to deployment Helping shape the future of the data origination platform as it scales Skills and Experience Strong experience in a modern cloud environment (AWS or GCP) Excellent SQL skills and experience with data modelling best practices Proven track record of building and maintaining end-to-end data solutions Experience with BI tools and dashboarding (e.g., Looker, Tableau, or similar) Strong stakeholder communication skills, with the ability to translate technical concepts into business value Self-starter mindset with the ability to work autonomously and take ownership If you are an Analytics Engineer looking for a new challenge where your skills will directly drive investment success, please submit your CV for initial screening and more details. Analytics Engineer (VC Eco-System)

Our OEM Client based in Whitley, Coventry, is searching for Customer Experience Advisor to join their team, Inside IR35. This is a contract position until 1st March 2026. Umbrella Pay Rate: £23.64 per hour. The UK Client Relationship Centre is a part of our Customer Experience function. Its core responsibility is to become the proud creator of the world's most desirable, modern luxury brands for the most discerning of clients through delivering exceptional client experiences and support. These services are delivered by our exceptional client experience team. As a Client Experience Advisor, you will be a knowledgeable expert in our brands in order to achieve effective solutions and deliver the highest level of client experience. You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from Clients, Retailers and Third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experience and candidates are welcome from all industries. Key Performance Indicators: High client satisfaction returns via both phone and online chat facilities. Responsibly reviewing goodwill. Key Accountabilities and Responsibilities: Offering exceptional client support for all of our client s product owners, being a critical point of contact and resolution. Responsible for building rapport with clients and / or retail teams, accurately understanding queries and delivering exceptional services aiming to provide a first point of resolution whenever possible. Manage client and retailer inbound and outbound contact via all customer communication channels to include telephone, chat, social media and email. Be a knowledgeable expert in our client s brand and products. Identify and manage any complaints on the initial contact. Adopt a Modern Luxury mindset approach in the way you offer robust solutions with the client at the heart of everything you do. Identify opportunities for process improvement, both in the Client Relationship Centre, retailer network and wider business, taking action to continuously improve the operation for the benefit of the client and / or the retailer. Maintain effective relationships across the whole client s business and retail network driving client experience. Drive data quality through effective management of client data in Customer Management Systems and be a champion of data protection compliance. Provide creative Client and Retailer solutions where the client is at the heart of all decision making. Working across all our client s functions, UK national sales centre, retail network and third parties to drive client experience. Financially empowered to take appropriate decisions in support of client satisfaction. Act as a role model for our client s values, principles and behaviours and a true ambassador for delivering modern luxury service delivery. Provide support to the retailer network to assist them in achieving truly modern luxury service delivery, driving client loyalty and retention. Achieve positive results that generates high customer satisfaction. Key Interactions: Working across all our client s business functions to support client queries and problems to include engineering, manufacturing, legal and commercial. All Retail Partners Third Party service providers who support the client experience, examples being the AA, energy providers, insurers. Our client is committed to equal opportunity for all. Essential Knowledge, Skills and Experience: We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experiences. Experience in delivery of exceptional client experiences is preferential, and this can be from retail, hotelier, travel, entertainment or other relevant sectors, equally welcome client experience team members from other automotive brands. An individual with a client first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, seamless and dependable. An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs. Strong decision making and problem-solving skills. An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style. An effective team player, actively leads, develops and supports team members. An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along. Technologically savvy with an ability to navigate multiple client management technologies and previous experience desirable. Strong communication skills, both written and verbal. Strong Stakeholder Management skills. Numerate with excellent attention to detail with the ability to outline information in a straightforward manner. Results orientated with a determination to make things happen. A highly motivated, energetic and inspirational team player. Ability to identify opportunities for improvements and implement change. Excellent time management skills, able to work on multiple tasks and deliver results to agreed schedules. Ability to make quick and competent decisions. Experience of managing a high volume of queries. Desirable Knowledge, Skills and Experience: Having worked in a role which has implemented a goodwill process to clients, having reviewed and communicated these decisions to clients. Personal Profile: Individual must be client centric, putting the client at the heart of every action they do. The individual must be attentive to the finest of details and show great care and passion for our client s brand. Adept at multitasking and handling diverse customer needs in a dynamic environment. Fully proficient in verbal and written communication to support our clients across various platforms.

We are seeking and experienced Business Analyst to join a fast paced and growing Fin-tech organisation who are in the greenfield stage of a major transformation programme. You will be a key player in delivering a global payment platform at pace to enable pre-paid card services. As a Business Analyst you will support the Product & Technology team by providing detailed artifacts, to ensure the agile team has a thorough understanding of the product owner's perspective and can efficiently develop and deliver valuable features and how they interact with the back-end delivery domains/squads. A snapshot of what you'll do Break down large features into smaller, manageable user stories with clear acceptance criteria. Ensure user acceptance by collaborating with stakeholders, defining measurable outcomes, and ensuring clear communication. Document and ensure non-functional requirements (e.g., performance, security, scalability) are captured. Create visual representations of requirements (flowcharts, data flow diagrams, use case diagrams). What you'll bring Ideally Fintech or Payments experience. Strong communication skills, problem-solving, critical thinking, and the ability to analyse data and identify areas for improvement. Understanding of business processes and the ability to model them using diagrams, flowcharts, or other tools. Ability to build relationships, collaborate effectively with product and technical teams across multiple squads. Experience working with Product Owners to prioritise and define acceptance criteria. Ability to lead discussions, facilitate meetings, and guide stakeholders to consensus. Experience thriving in fast-paced, cross-functional team environments. A proactive mindset with strong analytical skills. Familiarity with Agile methodologies, particularly Scrum. If this role is of interest to you then please send your up to date CV to David Eales.