MAC Engineer Contract initially for 6 months Daily Rate: Up to 500 (inside IR35 via umbrella) Location: Holbeck, Leeds (13 minutes walk from Leeds train station) - HYBRID WORKING 2 DAYS ONSITE REQUIRED Are you a skilled MAC Engineer looking for your next challenge? Our client is seeking an experienced professional to join their team for a 6-month contract. This role offers the opportunity to work in a hybrid environment, providing flexibility and a healthy work-life balance. Key Responsibilities: Provide expert 1st line support for macOS, applications, and hardware, including peripherals. Deliver outstanding customer service and technical assistance, ensuring a positive experience for all users. Troubleshoot and resolve complex technical issues related to macOS, software applications, and network connectivity. Collaborate with cross-functional teams to identify and implement potential service improvements. Develop and maintain comprehensive macOS troubleshooting guides. Train and mentor junior IT staff on macOS support and best practises. Stay updated with the latest macOS updates, features, and security patches. Act as a technical expert within Colleague IT Services, providing guidance and support. Utilise ServiceNow to analyse the impact of the Mac Support service, managing critical issues and providing operational support to Service Desk analysts. Support the day-to-day management of the wider service desk, ensuring departmental SLAs and key metrics are met. Essential Technical Capabilities: Extensive experience with macOS and Apple hardware support. Deep knowledge of JAMF and Apple Business Manager. Proficiency in troubleshooting and resolving technical issues in macOS environments. Familiarity with Microsoft Entra / Active Directory. Strong understanding of network protocols, security, and system administration. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Certifications such as Apple Certified Support Professional (ACSP) or Apple Certified Technical Coordinator (ACTC) are advantageous. Desired Skills: Experience with mobile device management (MDM) solutions for Apple devices. Knowledge of ITIL or other IT service management frameworks. Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint). Experience in supporting colleagues in both home and office settings, including resolving personal Wi-Fi and peripheral connectivity issues. Previous use of ServiceNow for incident management. Familiarity with smartphone technology (iPhone), particularly regarding Mobile Application Manager and Microsoft Authenticator. If you are a dedicated MAC Engineer with a passion for technology and customer service, we want to hear from you! Apply today to join our client's dynamic team in Holbeck, Leeds, and contribute to their ongoing success. To apply, please submit your CV and a brief cover letter outlining your relevant experience and skills. Join us in delivering exceptional IT support and service excellence! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 09, 2025
Contractor
MAC Engineer Contract initially for 6 months Daily Rate: Up to 500 (inside IR35 via umbrella) Location: Holbeck, Leeds (13 minutes walk from Leeds train station) - HYBRID WORKING 2 DAYS ONSITE REQUIRED Are you a skilled MAC Engineer looking for your next challenge? Our client is seeking an experienced professional to join their team for a 6-month contract. This role offers the opportunity to work in a hybrid environment, providing flexibility and a healthy work-life balance. Key Responsibilities: Provide expert 1st line support for macOS, applications, and hardware, including peripherals. Deliver outstanding customer service and technical assistance, ensuring a positive experience for all users. Troubleshoot and resolve complex technical issues related to macOS, software applications, and network connectivity. Collaborate with cross-functional teams to identify and implement potential service improvements. Develop and maintain comprehensive macOS troubleshooting guides. Train and mentor junior IT staff on macOS support and best practises. Stay updated with the latest macOS updates, features, and security patches. Act as a technical expert within Colleague IT Services, providing guidance and support. Utilise ServiceNow to analyse the impact of the Mac Support service, managing critical issues and providing operational support to Service Desk analysts. Support the day-to-day management of the wider service desk, ensuring departmental SLAs and key metrics are met. Essential Technical Capabilities: Extensive experience with macOS and Apple hardware support. Deep knowledge of JAMF and Apple Business Manager. Proficiency in troubleshooting and resolving technical issues in macOS environments. Familiarity with Microsoft Entra / Active Directory. Strong understanding of network protocols, security, and system administration. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Certifications such as Apple Certified Support Professional (ACSP) or Apple Certified Technical Coordinator (ACTC) are advantageous. Desired Skills: Experience with mobile device management (MDM) solutions for Apple devices. Knowledge of ITIL or other IT service management frameworks. Proficiency in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint). Experience in supporting colleagues in both home and office settings, including resolving personal Wi-Fi and peripheral connectivity issues. Previous use of ServiceNow for incident management. Familiarity with smartphone technology (iPhone), particularly regarding Mobile Application Manager and Microsoft Authenticator. If you are a dedicated MAC Engineer with a passion for technology and customer service, we want to hear from you! Apply today to join our client's dynamic team in Holbeck, Leeds, and contribute to their ongoing success. To apply, please submit your CV and a brief cover letter outlining your relevant experience and skills. Join us in delivering exceptional IT support and service excellence! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
My client within financial services is looking for a MAC Engineer to join their team. The role will be working on BAU support and project support for the MAC estate. Requirements Extensive experience with macOS and Apple hardware support. Deep knowledge of JAMF and Apple Business Manager. Proficiency in troubleshooting and resolving technical issues in macOS environments. Knowledge of Microsoft Entra\Active Directory. Excellent communication and interpersonal skills. Certifications such as Apple Certified Support Professional (ACSP), Apple Certified Technical Coordinator (ACTC) JAMF 100, 200, 300 or 400 certificate ideally. Contract: 12 Months Rolling Rate: 500p/d Via Umbrella Location: Leeds - 2 days per week in the office. If this role is of interest, please reply with your up to date CV and I will be in touch to discuss further. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Sep 09, 2025
Contractor
My client within financial services is looking for a MAC Engineer to join their team. The role will be working on BAU support and project support for the MAC estate. Requirements Extensive experience with macOS and Apple hardware support. Deep knowledge of JAMF and Apple Business Manager. Proficiency in troubleshooting and resolving technical issues in macOS environments. Knowledge of Microsoft Entra\Active Directory. Excellent communication and interpersonal skills. Certifications such as Apple Certified Support Professional (ACSP), Apple Certified Technical Coordinator (ACTC) JAMF 100, 200, 300 or 400 certificate ideally. Contract: 12 Months Rolling Rate: 500p/d Via Umbrella Location: Leeds - 2 days per week in the office. If this role is of interest, please reply with your up to date CV and I will be in touch to discuss further. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
IT Support Engineer - Huddersfield £30,000 - £35,000 plus excellent benefits An experienced IT Support Engineer is needed for a rapidly growing business based in Huddersfield. Joining a small but growing team, you will be responsible for ensuring that IT systems, devices, and people stay connected and secure. You will provide day-to-day support, manage devices and licences whilst also improve IT systems.As the focal point for all things IT Support, your role will involve providing clear and concise support to users with varying levels of technical experience. You will help maintain a secure and compliant IT environment as well as supporting new starters and existing team members with IT onboarding and training.As an experienced IT Support Engineer, you will have the chance to take ownership of systems and influence how things are done and what tech is used. As a business that prioritises employee well-being, you be joining a team that values your input and initiative and can provide ongoing opportunities to learn and grow.This role will initially be primarily on-site in Huddersfield due to the nature of the work. Package: £30,000 - £35,000 - Dependent on experience. If you think you would be a great fit but have different expectations, get in touch! 22 days holiday - plus bank holidays (rising with service) as well as the option to buy and sell 5 more days. Individual training and development budget. Flexible working, Private healthcare, Pension, Eye-care, referral scheme, Enhanced maternity, Additional Leave, Free parking etc. Required: Proven track record of success in a similar IT support role, ideally working for an SME Strong knowledge of Microsoft 365, Windows, and macOS. Understanding of IT Security Understanding of networking principles e.g. TCP/IP, DNS, DHCP Highly organised and comfortable prioritising workload. Relevant certifications e.g. CompTIA A+, MCSA would be advantageous. Excellent communication skills Excellent problem-solving skills The role will see you join an award-winning company that have doubled in size over the past 18 months, achieving yearly revenues in the tens of millions. The interview process will be two stages and please send your CV for immediate consideration!Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process.Unfortunately, visa sponsorship cannot be provided for this role.Contact - Millie EllisErin Associates Ltd is acting as an Employment Agency in relation to this vacancy. If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.
Sep 08, 2025
Full time
IT Support Engineer - Huddersfield £30,000 - £35,000 plus excellent benefits An experienced IT Support Engineer is needed for a rapidly growing business based in Huddersfield. Joining a small but growing team, you will be responsible for ensuring that IT systems, devices, and people stay connected and secure. You will provide day-to-day support, manage devices and licences whilst also improve IT systems.As the focal point for all things IT Support, your role will involve providing clear and concise support to users with varying levels of technical experience. You will help maintain a secure and compliant IT environment as well as supporting new starters and existing team members with IT onboarding and training.As an experienced IT Support Engineer, you will have the chance to take ownership of systems and influence how things are done and what tech is used. As a business that prioritises employee well-being, you be joining a team that values your input and initiative and can provide ongoing opportunities to learn and grow.This role will initially be primarily on-site in Huddersfield due to the nature of the work. Package: £30,000 - £35,000 - Dependent on experience. If you think you would be a great fit but have different expectations, get in touch! 22 days holiday - plus bank holidays (rising with service) as well as the option to buy and sell 5 more days. Individual training and development budget. Flexible working, Private healthcare, Pension, Eye-care, referral scheme, Enhanced maternity, Additional Leave, Free parking etc. Required: Proven track record of success in a similar IT support role, ideally working for an SME Strong knowledge of Microsoft 365, Windows, and macOS. Understanding of IT Security Understanding of networking principles e.g. TCP/IP, DNS, DHCP Highly organised and comfortable prioritising workload. Relevant certifications e.g. CompTIA A+, MCSA would be advantageous. Excellent communication skills Excellent problem-solving skills The role will see you join an award-winning company that have doubled in size over the past 18 months, achieving yearly revenues in the tens of millions. The interview process will be two stages and please send your CV for immediate consideration!Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process.Unfortunately, visa sponsorship cannot be provided for this role.Contact - Millie EllisErin Associates Ltd is acting as an Employment Agency in relation to this vacancy. If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.
Workspace Patch Engineer - Contract until February - £250 - £260 /day - Peterborough (Hybrid) We're working with a leading organisation in Peterborough that needs someone to take full ownership of patch management and vulnerability remediation across a mixed Windows and macOS estate. This isn't a BAU helpdesk role - you'll be the go-to person for patching, working closely with the security team's vulnerability reports, deploying updates, and making sure the estate stays secure and compliant. What you'll be doing Taking full responsibility for patching and vulnerability remediation for laptops and desktops Working from vulnerability data provided by the internal InfoSec team (via Tenable/Imperva, etc.) Using Intune and Autopilot for deployment and patching (SCCM recently retired) Supporting a growing Mac estate - Jamf knowledge is a bonus Rolling out OS refresh projects (both Windows and macOS) Sharing your knowledge with 2 onsite colleagues so patching can be sustained long-term Occasionally liaising with IT infrastructure and desktop teams What we're looking for Strong background in patch management in a corporate or large-scale environment Hands-on experience with Intune / Autopilot Experience in mixed Windows & macOS environments (Jamf a plus) Ability to work from vulnerability reports to plan and execute patching Good communication skills for knowledge sharing and documentation Ideally 5+ years in IT, progressing from desktop support through to modern workplace management If you want a role where you can focus on security patching without BAU distractions, and work with a supportive local team, then apply now as this is a great opportunity and one of our team will be in touch to discuss this with you further.
Sep 08, 2025
Full time
Workspace Patch Engineer - Contract until February - £250 - £260 /day - Peterborough (Hybrid) We're working with a leading organisation in Peterborough that needs someone to take full ownership of patch management and vulnerability remediation across a mixed Windows and macOS estate. This isn't a BAU helpdesk role - you'll be the go-to person for patching, working closely with the security team's vulnerability reports, deploying updates, and making sure the estate stays secure and compliant. What you'll be doing Taking full responsibility for patching and vulnerability remediation for laptops and desktops Working from vulnerability data provided by the internal InfoSec team (via Tenable/Imperva, etc.) Using Intune and Autopilot for deployment and patching (SCCM recently retired) Supporting a growing Mac estate - Jamf knowledge is a bonus Rolling out OS refresh projects (both Windows and macOS) Sharing your knowledge with 2 onsite colleagues so patching can be sustained long-term Occasionally liaising with IT infrastructure and desktop teams What we're looking for Strong background in patch management in a corporate or large-scale environment Hands-on experience with Intune / Autopilot Experience in mixed Windows & macOS environments (Jamf a plus) Ability to work from vulnerability reports to plan and execute patching Good communication skills for knowledge sharing and documentation Ideally 5+ years in IT, progressing from desktop support through to modern workplace management If you want a role where you can focus on security patching without BAU distractions, and work with a supportive local team, then apply now as this is a great opportunity and one of our team will be in touch to discuss this with you further.
Get Staffed Online Recruitment Limited
Leeds, Yorkshire
Service Desk Engineer Up to £32,000 per annum - DOE Full Time - Onsite Location: Leeds - Marshalls Mill, Holbeck Our client is looking for a proactive and positive Service Desk Engineer to join the team and support their customers with valuable IT support for Microsoft 365 environments. Company Overview Our client is a Leeds-based IT services and consultancy provider dedicated to helping organisations succeed through technology. Working with clients across the UK, EU, and US, they deliver IT solutions that drive growth, efficiency, and reliability. Known for their technical expertise and transparent, approachable service, they build lasting partnerships with their clients based on trust. Core Role Working under direction from the Service Desk Team leader, you will help deliver an excellent level of service - supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. The successful candidate will be at ease talking to clients on the phone, in person, and electronically. As well as servicing user-initiated requests, you will also be required to set up new devices for customers and participate in training and development of your skills. Through clear communication, proactive problem-solving, and issue resolution, you'll play a key part in ensuring our clients' success. Day-to-day, you will engage customers via email and phone, collaborating to resolve and progress their queries. When necessary, you'll escalate issues appropriately to ensure a smooth service experience. You'll also configure and support end-user equipment, manage server and Microsoft 365 infrastructure, and work alongside our business support team to produce client quotes and ensure accurate billing. This role is about communication and collaboration as much as technical skill. By working with the other members of the team, you can help us provide an excellent service to our customers. Competencies Communication - Strong verbal and written communication skills, enabling clear interaction with clients at all levels to resolve technical issues across diverse sectors Delivering Results - Approach challenges proactively, using problem-solving and critical thinking to deliver exceptional service, even when under pressure Exceeding Client Expectations - Maintain a professional, positive attitude, consistently going the extra mile to exceed client expectations and ensure smooth service delivery. Commercial Awareness - Understand your role in the organisation and its services, contributing to both your development and that of the company by identifying opportunities for improvement. Delivering Value - Proactively address client challenges with critical thinking and resilience along with a desire to learn new skills and identify trends to explore and develop within the business. Collaboration and Teamwork - A positive team player and self-starter. The ideal candidate will have the following experience: Service Desk: 3+ Years (preferred) IT Support: 3+ Years (preferred) Working within a service provider (preferred) And the below skills: Experience administering and configuring the Microsoft 365 platform, including Microsoft Entra, Exchange Online, Teams, SharePoint, and OneDrive. Familiarity with Microsoft InTune and Windows AutoPilot for managing settings and device compliance policies. Experience with Android, iOS, macOS, and Windows (10 and later). Ability to assemble and replace PC parts. Strong attention to detail and excellent telephone manner to communicate clearly with clients. A full job description is included on the application page. What is on offer: City centre location with free on-site parking. 8% employer pension contribution. Performance-related annual bonus. Professional development support allowance. Click apply now and upload an up-to-date CV.
Sep 08, 2025
Full time
Service Desk Engineer Up to £32,000 per annum - DOE Full Time - Onsite Location: Leeds - Marshalls Mill, Holbeck Our client is looking for a proactive and positive Service Desk Engineer to join the team and support their customers with valuable IT support for Microsoft 365 environments. Company Overview Our client is a Leeds-based IT services and consultancy provider dedicated to helping organisations succeed through technology. Working with clients across the UK, EU, and US, they deliver IT solutions that drive growth, efficiency, and reliability. Known for their technical expertise and transparent, approachable service, they build lasting partnerships with their clients based on trust. Core Role Working under direction from the Service Desk Team leader, you will help deliver an excellent level of service - supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. The successful candidate will be at ease talking to clients on the phone, in person, and electronically. As well as servicing user-initiated requests, you will also be required to set up new devices for customers and participate in training and development of your skills. Through clear communication, proactive problem-solving, and issue resolution, you'll play a key part in ensuring our clients' success. Day-to-day, you will engage customers via email and phone, collaborating to resolve and progress their queries. When necessary, you'll escalate issues appropriately to ensure a smooth service experience. You'll also configure and support end-user equipment, manage server and Microsoft 365 infrastructure, and work alongside our business support team to produce client quotes and ensure accurate billing. This role is about communication and collaboration as much as technical skill. By working with the other members of the team, you can help us provide an excellent service to our customers. Competencies Communication - Strong verbal and written communication skills, enabling clear interaction with clients at all levels to resolve technical issues across diverse sectors Delivering Results - Approach challenges proactively, using problem-solving and critical thinking to deliver exceptional service, even when under pressure Exceeding Client Expectations - Maintain a professional, positive attitude, consistently going the extra mile to exceed client expectations and ensure smooth service delivery. Commercial Awareness - Understand your role in the organisation and its services, contributing to both your development and that of the company by identifying opportunities for improvement. Delivering Value - Proactively address client challenges with critical thinking and resilience along with a desire to learn new skills and identify trends to explore and develop within the business. Collaboration and Teamwork - A positive team player and self-starter. The ideal candidate will have the following experience: Service Desk: 3+ Years (preferred) IT Support: 3+ Years (preferred) Working within a service provider (preferred) And the below skills: Experience administering and configuring the Microsoft 365 platform, including Microsoft Entra, Exchange Online, Teams, SharePoint, and OneDrive. Familiarity with Microsoft InTune and Windows AutoPilot for managing settings and device compliance policies. Experience with Android, iOS, macOS, and Windows (10 and later). Ability to assemble and replace PC parts. Strong attention to detail and excellent telephone manner to communicate clearly with clients. A full job description is included on the application page. What is on offer: City centre location with free on-site parking. 8% employer pension contribution. Performance-related annual bonus. Professional development support allowance. Click apply now and upload an up-to-date CV.
Seeking a macOS-focused IT Support Engineer to join a successful, friendly and close-knit team of like-minded individuals.You'll be a part of delivering high-quality IT support with a strong specialism in Apple. This is a fantastic opportunity for a capable, hands-on engineer who thrives in a fast-paced, user-facing environment and enjoys solving real-world tech problems with clarity and precision. The IT Support Engineer Role: You'll be providing 2nd/3rd line support to clients using macOS and cross-platform environments, both remotely and on-site. Your work will span endpoint management MDM including Jamf, Addigy, Kandji, M365, network config (DNS, DHCP, IP addressing), cloud services (Dropbox, Google Workspace), and user support. Expect to : Deliver IT support to users Troubleshoot macOS issues at both OS and hardware levels Support hybrid workers and cloud-based workflow Work with MDM platforms (Jamf, Addigy, Kandji) and support system onboarding Work in Central London Deliver clear, jargon-free communication to non-technical users What You'll Need for this macOS-focused IT Support Engineer role : Some macOS IT support experience Basic networking knowledge (IP, DNS, DHCP) Experience with M365; Google Workspace is a bonus A clean, tidy and professional appearance and client-ready manner Physically able to handle some hands-on work You'll be office based for the first year (with remote flexibility after that), working in a collaborative, no-ego team.The company offers ongoing training, career progression, and a culture built on integrity, trust, and technical excellence. Package: £30,000-£40,000 depending on skills and experience20 days holiday + bank holidays, rising annually to 30 days Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Sep 08, 2025
Full time
Seeking a macOS-focused IT Support Engineer to join a successful, friendly and close-knit team of like-minded individuals.You'll be a part of delivering high-quality IT support with a strong specialism in Apple. This is a fantastic opportunity for a capable, hands-on engineer who thrives in a fast-paced, user-facing environment and enjoys solving real-world tech problems with clarity and precision. The IT Support Engineer Role: You'll be providing 2nd/3rd line support to clients using macOS and cross-platform environments, both remotely and on-site. Your work will span endpoint management MDM including Jamf, Addigy, Kandji, M365, network config (DNS, DHCP, IP addressing), cloud services (Dropbox, Google Workspace), and user support. Expect to : Deliver IT support to users Troubleshoot macOS issues at both OS and hardware levels Support hybrid workers and cloud-based workflow Work with MDM platforms (Jamf, Addigy, Kandji) and support system onboarding Work in Central London Deliver clear, jargon-free communication to non-technical users What You'll Need for this macOS-focused IT Support Engineer role : Some macOS IT support experience Basic networking knowledge (IP, DNS, DHCP) Experience with M365; Google Workspace is a bonus A clean, tidy and professional appearance and client-ready manner Physically able to handle some hands-on work You'll be office based for the first year (with remote flexibility after that), working in a collaborative, no-ego team.The company offers ongoing training, career progression, and a culture built on integrity, trust, and technical excellence. Package: £30,000-£40,000 depending on skills and experience20 days holiday + bank holidays, rising annually to 30 days Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
1st/2nd Line IT Support Analyst - Up to 30,000 I am currently seeking a 1st/2nd Line IT Support Analyst to be based fully on-site in the Worcestershire area. The right 1st/2nd Line IT Support Analyst will be part of a small IT team and will have skills in IT Support and troubleshooting. Benefits Include: Salary up to 30,000 Generous Holiday Standard Pension Scheme Free parking onsite Essential Skills IT Support and Troubleshooting experience Office 365 Azure Hardware installs Windows Dealing with ticketing systems Remote support On-boarding and Off-boarding Documentation Hardware repair and troubleshooting Workspace iOS/macOS Android Managing Accounts Apply now before missing out on this exciting opportunity! If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Sep 08, 2025
Full time
1st/2nd Line IT Support Analyst - Up to 30,000 I am currently seeking a 1st/2nd Line IT Support Analyst to be based fully on-site in the Worcestershire area. The right 1st/2nd Line IT Support Analyst will be part of a small IT team and will have skills in IT Support and troubleshooting. Benefits Include: Salary up to 30,000 Generous Holiday Standard Pension Scheme Free parking onsite Essential Skills IT Support and Troubleshooting experience Office 365 Azure Hardware installs Windows Dealing with ticketing systems Remote support On-boarding and Off-boarding Documentation Hardware repair and troubleshooting Workspace iOS/macOS Android Managing Accounts Apply now before missing out on this exciting opportunity! If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Audio Visual Analyst Location: London Salary: Competitive Contract: Permanent Are you an AV specialist with a passion for technology and outstanding customer service? This is a fantastic opportunity to join a leading professional services firm, providing hands-on support with audio-visual technologies across meeting rooms, events, and collaborative spaces. The Role As an Audio Visual Analyst , you will be the go-to point of contact for all AV queries and issues, ensuring smooth operation of equipment and delivering a high-quality experience for users and clients. You'll work closely with IT and Facilities teams, supporting live events, maintaining AV equipment, and driving improvements to enhance the overall service. Key Responsibilities Act as the first point of contact for all AV enquiries and issues. Provide on-site support for meetings, conferences, and events (including early starts/late finishes when required). Proactively maintain and check AV equipment to ensure reliability and availability. Deliver training and guidance to staff on AV and collaboration tools. Liaise with third-party providers and internal teams to resolve incidents and manage maintenance. Support AV requirements for new office fit-outs and upgrade projects. Suggest improvements and bring innovative ideas to enhance the AV experience. Skills & Experience Solid understanding of AV technologies including TVs, projectors, microphones, speakers, UC platforms, and connectivity equipment. Experience with Microsoft Teams, Zoom, Crestron, and Microsoft Surface Hubs. Strong IT knowledge, ideally with exposure to Microsoft 365. Excellent communication and problem-solving skills, with the ability to resolve issues under pressure. Highly organised, proactive, and detail-oriented. Knowledge of MacOS and Windows 11, and experience within professional services, is desirable. What's on Offer Competitive salary and excellent benefits including pension, life assurance, private medical insurance, cycle-to-work, and more. Generous holiday allowance (29 days plus bank holidays, including Christmas closure). Hybrid working model (3 days in office, 2 from home). Free breakfast and lunch in the office. A friendly, supportive working culture with regular social events and wellbeing initiatives.
Sep 08, 2025
Full time
Audio Visual Analyst Location: London Salary: Competitive Contract: Permanent Are you an AV specialist with a passion for technology and outstanding customer service? This is a fantastic opportunity to join a leading professional services firm, providing hands-on support with audio-visual technologies across meeting rooms, events, and collaborative spaces. The Role As an Audio Visual Analyst , you will be the go-to point of contact for all AV queries and issues, ensuring smooth operation of equipment and delivering a high-quality experience for users and clients. You'll work closely with IT and Facilities teams, supporting live events, maintaining AV equipment, and driving improvements to enhance the overall service. Key Responsibilities Act as the first point of contact for all AV enquiries and issues. Provide on-site support for meetings, conferences, and events (including early starts/late finishes when required). Proactively maintain and check AV equipment to ensure reliability and availability. Deliver training and guidance to staff on AV and collaboration tools. Liaise with third-party providers and internal teams to resolve incidents and manage maintenance. Support AV requirements for new office fit-outs and upgrade projects. Suggest improvements and bring innovative ideas to enhance the AV experience. Skills & Experience Solid understanding of AV technologies including TVs, projectors, microphones, speakers, UC platforms, and connectivity equipment. Experience with Microsoft Teams, Zoom, Crestron, and Microsoft Surface Hubs. Strong IT knowledge, ideally with exposure to Microsoft 365. Excellent communication and problem-solving skills, with the ability to resolve issues under pressure. Highly organised, proactive, and detail-oriented. Knowledge of MacOS and Windows 11, and experience within professional services, is desirable. What's on Offer Competitive salary and excellent benefits including pension, life assurance, private medical insurance, cycle-to-work, and more. Generous holiday allowance (29 days plus bank holidays, including Christmas closure). Hybrid working model (3 days in office, 2 from home). Free breakfast and lunch in the office. A friendly, supportive working culture with regular social events and wellbeing initiatives.
Project Planner Location: London, England £70,000 - £80,000 Per Annum Hybrid Working We are seeking an Project Planner to join our client's Nuclear and Defence team in their London office on a permanent basis. Our client is a leading engineering and consulting provider who are experts on delivery large scale projects across the UK and Europe. Responsibilities: Update and develop project programmes Submit NEC-compliant programmes for acceptance Conduct integrity checks on supply chain/third-party programmes Maintain, control, analyse, and support recovery planning Plan and schedule major infrastructure, new build, and refurbishment projects Requirements: Experience working on Major Nuclear/Defence projects is highly desirable. Proven experience in project planning/scheduling Proficiency in planning software such as Primavera P6, Microsoft Project and Asta Powerproject Holds MACOSTE, MCIOB, MAPM, or equivalent Understanding of DCMA/CIOB Protocol & risk-adjusted programmes Eligible for security clearance Please give George Wilson a call for further information or a confidential chat about your next steps on (phone number removed) or email (url removed).
Sep 08, 2025
Full time
Project Planner Location: London, England £70,000 - £80,000 Per Annum Hybrid Working We are seeking an Project Planner to join our client's Nuclear and Defence team in their London office on a permanent basis. Our client is a leading engineering and consulting provider who are experts on delivery large scale projects across the UK and Europe. Responsibilities: Update and develop project programmes Submit NEC-compliant programmes for acceptance Conduct integrity checks on supply chain/third-party programmes Maintain, control, analyse, and support recovery planning Plan and schedule major infrastructure, new build, and refurbishment projects Requirements: Experience working on Major Nuclear/Defence projects is highly desirable. Proven experience in project planning/scheduling Proficiency in planning software such as Primavera P6, Microsoft Project and Asta Powerproject Holds MACOSTE, MCIOB, MAPM, or equivalent Understanding of DCMA/CIOB Protocol & risk-adjusted programmes Eligible for security clearance Please give George Wilson a call for further information or a confidential chat about your next steps on (phone number removed) or email (url removed).
1st Line Support Engineer Preston (Hybrid option after 6 months) 24,500 A 1st Line Support Engineer is required for our client who are based in Preston. The successful candidate will act as the first point of contact for technical issues across the organisation. You'll provide support via phone, Teams, email, and in person, ensuring high levels of customer service and timely resolution of issues. Key Responsibilities Provide 1st line technical support and escalate when needed Log and manage tickets via ITSM system Maintain and repair desktops, laptops, and IT equipment Manage IT assets and user accounts Support Microsoft 365 applications and Intune MDM platform Assist with infrastructure projects and occasional travel to London office Skills & Experience Knowledge of networking (LAN/WAN, DHCP, DNS) Windows 11, Office 365, Firewalls, Disaster recovery Desirable: PowerShell, Intune, Defender, Power BI, macOS Attributes Strong stakeholder management and multitasking skills Ability to support users across multiple sites, including remote users
Sep 08, 2025
Full time
1st Line Support Engineer Preston (Hybrid option after 6 months) 24,500 A 1st Line Support Engineer is required for our client who are based in Preston. The successful candidate will act as the first point of contact for technical issues across the organisation. You'll provide support via phone, Teams, email, and in person, ensuring high levels of customer service and timely resolution of issues. Key Responsibilities Provide 1st line technical support and escalate when needed Log and manage tickets via ITSM system Maintain and repair desktops, laptops, and IT equipment Manage IT assets and user accounts Support Microsoft 365 applications and Intune MDM platform Assist with infrastructure projects and occasional travel to London office Skills & Experience Knowledge of networking (LAN/WAN, DHCP, DNS) Windows 11, Office 365, Firewalls, Disaster recovery Desirable: PowerShell, Intune, Defender, Power BI, macOS Attributes Strong stakeholder management and multitasking skills Ability to support users across multiple sites, including remote users
Our client is looking to bring on an Infrastructure & Cloud Engineer. Key responsibilities include 1st and 2nd line support, with an occasional requirement for 3rd line support , encompassing the following key responsibilities: 1st Line Support : Addressing and resolving routine cloud-related issues, such as user accessproblems, basic connectivity challenges, and service configuration queries.Monitoring cloud systemsfor alerts and initiating immediate corrective actions. 2nd Line Support : Investigating and resolving more complex issues involving cloud resource performance, misconfigurations, and integration problems. Collaboration with vendors to resolve servicedisruptions and implementing changes to improve system stability. 3rd Line Support : Providing advanced troubleshooting for critical incidents, such as data integrityissues, infrastructure failures, or security breachesin cloud environments. Designing and implementing long-term solutions to address root causes and prevent recurrence. Key Technical skills: Operating Systems Windows Operating Systems MacOS Linux Directory Services Azure Active Directory (Azure AD/Entra) Active Directory IT Administration and Networking Office 365 Administration TCP/IP, DNS, DHCP VPNs and Remote Access IT Management and Monitoring Microsoft Endpoint Manager (Intune) Patch Management System Monitoring Backup, Recovery, and Disaster Planning Backup and Recovery Disaster Recovery (DR) Planning Data Integrity and Restoration Cloud Platforms and Virtualisation Cloud Platforms (Azure/AWS/GCP) Hyper-V/VMware Security and Compliance Firewalls and Security Endpoint Protection Multi-Factor Authentication (MFA) Compliance and Auditing Scripting and Automation PowerShell Batch Scripts and Bash Python Automation frameworks Specialised Applications Knowledge of CRMs, particularly Dynamics365 The following details the level of technical skill required: Advanced knowledgeof Windows OperatingSystems (Desktop and Server) troubleshooting processes and tools. Advanced knowledge of Office 365 and Microsoft Office Applications Advanced knowledgeof computer hardwareassembly/repair & configuration. Significant knowledge of network deployment and configuration Significant knowledgeof Network devices(Switches, Access Points& Routers) Significant knowledge Azureof cloud-based systems for email and file sharing i.e., Office 365, SharePoint Online etc. Significant knowledge of Physical Networking (Lan, Wan, TCP/IP,Cat 5e/6 & Fibre) Significant knowledge of Active Directory infrastructure Management Significant knowledge of Microsoft ExchangeOnline O365 Significant Knowledge of Microsoft Intune and Mobile Device Management (MDM) Significant knowledge of Windows SoftwareUpdate Services (WSUS) Administration Significant knowledge in deploying and maintaining Anti-Virus solutions Significant knowledge of Cisco VPN Client software Significant knowledge of Mimecast Email Security Significant knowledge of NAS Devices and storage. Experience of Disk Imagingand backup softwareincluding, Acronis, Datto and Barrcuda Experience of PC RemoteControl tools includingTeam Viewer and Remote Desktop. Experience of VMWare Virtual Infrastructure & vSphere - maintenance and management capability. Experience of Powershell Scripting, and exposure to other scriptingmethods Experience of Broadband equipment configuration, including ADSL routers, wireless security, and VPN Experience of Microsoft TerminalServices Administration Experience of TeamsConferencing (Providing supportfor large webinars) and Video conferencing (function rooms).
Sep 08, 2025
Full time
Our client is looking to bring on an Infrastructure & Cloud Engineer. Key responsibilities include 1st and 2nd line support, with an occasional requirement for 3rd line support , encompassing the following key responsibilities: 1st Line Support : Addressing and resolving routine cloud-related issues, such as user accessproblems, basic connectivity challenges, and service configuration queries.Monitoring cloud systemsfor alerts and initiating immediate corrective actions. 2nd Line Support : Investigating and resolving more complex issues involving cloud resource performance, misconfigurations, and integration problems. Collaboration with vendors to resolve servicedisruptions and implementing changes to improve system stability. 3rd Line Support : Providing advanced troubleshooting for critical incidents, such as data integrityissues, infrastructure failures, or security breachesin cloud environments. Designing and implementing long-term solutions to address root causes and prevent recurrence. Key Technical skills: Operating Systems Windows Operating Systems MacOS Linux Directory Services Azure Active Directory (Azure AD/Entra) Active Directory IT Administration and Networking Office 365 Administration TCP/IP, DNS, DHCP VPNs and Remote Access IT Management and Monitoring Microsoft Endpoint Manager (Intune) Patch Management System Monitoring Backup, Recovery, and Disaster Planning Backup and Recovery Disaster Recovery (DR) Planning Data Integrity and Restoration Cloud Platforms and Virtualisation Cloud Platforms (Azure/AWS/GCP) Hyper-V/VMware Security and Compliance Firewalls and Security Endpoint Protection Multi-Factor Authentication (MFA) Compliance and Auditing Scripting and Automation PowerShell Batch Scripts and Bash Python Automation frameworks Specialised Applications Knowledge of CRMs, particularly Dynamics365 The following details the level of technical skill required: Advanced knowledgeof Windows OperatingSystems (Desktop and Server) troubleshooting processes and tools. Advanced knowledge of Office 365 and Microsoft Office Applications Advanced knowledgeof computer hardwareassembly/repair & configuration. Significant knowledge of network deployment and configuration Significant knowledgeof Network devices(Switches, Access Points& Routers) Significant knowledge Azureof cloud-based systems for email and file sharing i.e., Office 365, SharePoint Online etc. Significant knowledge of Physical Networking (Lan, Wan, TCP/IP,Cat 5e/6 & Fibre) Significant knowledge of Active Directory infrastructure Management Significant knowledge of Microsoft ExchangeOnline O365 Significant Knowledge of Microsoft Intune and Mobile Device Management (MDM) Significant knowledge of Windows SoftwareUpdate Services (WSUS) Administration Significant knowledge in deploying and maintaining Anti-Virus solutions Significant knowledge of Cisco VPN Client software Significant knowledge of Mimecast Email Security Significant knowledge of NAS Devices and storage. Experience of Disk Imagingand backup softwareincluding, Acronis, Datto and Barrcuda Experience of PC RemoteControl tools includingTeam Viewer and Remote Desktop. Experience of VMWare Virtual Infrastructure & vSphere - maintenance and management capability. Experience of Powershell Scripting, and exposure to other scriptingmethods Experience of Broadband equipment configuration, including ADSL routers, wireless security, and VPN Experience of Microsoft TerminalServices Administration Experience of TeamsConferencing (Providing supportfor large webinars) and Video conferencing (function rooms).
Senior Consultant - Digital Forensics & Incident Response Certain Advantage is hiring for a Senior Consultant, Digital Forensics & Incident Response based in Reading.This role is on an initial 12-month contract basis and is hybrid. The Company We're working with a global technology leader delivering advanced network, security, and digital solutions that help businesses stay connected, resilient, and secure. The Role This role is for a hands-on Senior Digital Forensic & Incident Response Consultant-someone ambitious, client-facing, and ready to make an impact. You'll be results-oriented and driven to succeed, responsible for: Leading complex forensic investigations into advanced cyber incidents. Acting as the technical SME across at least two forensic domains (e.g. host, network, cloud, memory, or mobile). Delivering incident response assessments and developing IR plans for clients. Designing and facilitating breach simulation and tabletop exercises for senior leadership. Serving as an incident commander during major cyber crises. Producing forensic reports and actionable recommendations to strengthen client security posture. The Individual We're looking for people who can show: Strong experience in digital forensics and incident response in a consulting or client-facing capacity. Proven ability to lead large-scale investigations and maintain forensic integrity of evidence. Technical expertise in Windows, Linux, Unix, or macOS environments. Experience advising client leadership (up to board level) on cyber resilience. Flexibility to travel at short notice and work in high-pressure, dynamic environments. French Native / German Native Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it.We work with businesses across the UK and Europe to find the best people in Finance, Marketing, IT, and Engineering. If this job isn't for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.
Sep 08, 2025
Full time
Senior Consultant - Digital Forensics & Incident Response Certain Advantage is hiring for a Senior Consultant, Digital Forensics & Incident Response based in Reading.This role is on an initial 12-month contract basis and is hybrid. The Company We're working with a global technology leader delivering advanced network, security, and digital solutions that help businesses stay connected, resilient, and secure. The Role This role is for a hands-on Senior Digital Forensic & Incident Response Consultant-someone ambitious, client-facing, and ready to make an impact. You'll be results-oriented and driven to succeed, responsible for: Leading complex forensic investigations into advanced cyber incidents. Acting as the technical SME across at least two forensic domains (e.g. host, network, cloud, memory, or mobile). Delivering incident response assessments and developing IR plans for clients. Designing and facilitating breach simulation and tabletop exercises for senior leadership. Serving as an incident commander during major cyber crises. Producing forensic reports and actionable recommendations to strengthen client security posture. The Individual We're looking for people who can show: Strong experience in digital forensics and incident response in a consulting or client-facing capacity. Proven ability to lead large-scale investigations and maintain forensic integrity of evidence. Technical expertise in Windows, Linux, Unix, or macOS environments. Experience advising client leadership (up to board level) on cyber resilience. Flexibility to travel at short notice and work in high-pressure, dynamic environments. French Native / German Native Does this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you're hunting for a role where you can make an impact and grow your career, we'll work with you to find it.We work with businesses across the UK and Europe to find the best people in Finance, Marketing, IT, and Engineering. If this job isn't for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.
Role Title: EUC Programme Director Duration: contract to run until 31/03/2026 Location: Northampton, Hybrid 3 days per week onsite Rate: up to 644.64 p/d Umbrella inside IR35 Key Responsibilities: Strategy & Leadership Lead the EUC workstream across architecture, engineering, and delivery. Define and execute the EUC roadmap aligned with business and IT strategy. Act as a thought leader in modern workplace technologies and digital user experience. Architecture & Solution Design Architect end-user computing solutions with a focus on performance, scalability, security, and cost-efficiency. Design and maintain EUC platforms including Windows, macOS, VDI, and mobile endpoints. Ensure alignment with enterprise architecture and cloud strategies. Technology Implementation Oversee deployment and lifecycle management of EUC technologies including: Microsoft 365, Windows 10/11 Citrix/VMware VDI Endpoint management (Intune, SCCM) Application packaging and virtualization Drive automation and standardization across the EUC estate. Security & Compliance Ensure EUC solutions adhere to Barclays' security policies and regulatory requirements. Implement i zero-trust principles, identity and access management, and data protection strategies. Collaboration & Stakeholder Engagement Partner with infrastructure, security, and business teams to deliver integrated solutions. Engage with vendors and service providers to evaluate and implement new technologies. Innovation & Continuous Improvement Identify and pilot emerging technologies to enhance user experience and productivity. Drive continuous improvement through analytics, user feedback, and service optimization. Skills & Experience Required: Technical Expertise: Deep knowledge of EUC technologies including: Windows/macOS, Microsoft 365, Azure AD Citrix/VMware Horizon, VDI Intune, SCCM, Autopilot Scripting (PowerShell, Bash) Strong understanding of cloud platforms (Azure, AWS, GCP) and hybrid environments. Security & Governance: Experience implementing secure EUC environments with zero-trust architecture. Familiarity with regulatory frameworks and compliance standards (e.g., GDPR, ISO 27001). Leadership & Communication: Proven ability to lead cross-functional teams and mentor junior staff. Strong communication and stakeholder management skills. Ability to influence technical and business decision-making. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Sep 06, 2025
Contractor
Role Title: EUC Programme Director Duration: contract to run until 31/03/2026 Location: Northampton, Hybrid 3 days per week onsite Rate: up to 644.64 p/d Umbrella inside IR35 Key Responsibilities: Strategy & Leadership Lead the EUC workstream across architecture, engineering, and delivery. Define and execute the EUC roadmap aligned with business and IT strategy. Act as a thought leader in modern workplace technologies and digital user experience. Architecture & Solution Design Architect end-user computing solutions with a focus on performance, scalability, security, and cost-efficiency. Design and maintain EUC platforms including Windows, macOS, VDI, and mobile endpoints. Ensure alignment with enterprise architecture and cloud strategies. Technology Implementation Oversee deployment and lifecycle management of EUC technologies including: Microsoft 365, Windows 10/11 Citrix/VMware VDI Endpoint management (Intune, SCCM) Application packaging and virtualization Drive automation and standardization across the EUC estate. Security & Compliance Ensure EUC solutions adhere to Barclays' security policies and regulatory requirements. Implement i zero-trust principles, identity and access management, and data protection strategies. Collaboration & Stakeholder Engagement Partner with infrastructure, security, and business teams to deliver integrated solutions. Engage with vendors and service providers to evaluate and implement new technologies. Innovation & Continuous Improvement Identify and pilot emerging technologies to enhance user experience and productivity. Drive continuous improvement through analytics, user feedback, and service optimization. Skills & Experience Required: Technical Expertise: Deep knowledge of EUC technologies including: Windows/macOS, Microsoft 365, Azure AD Citrix/VMware Horizon, VDI Intune, SCCM, Autopilot Scripting (PowerShell, Bash) Strong understanding of cloud platforms (Azure, AWS, GCP) and hybrid environments. Security & Governance: Experience implementing secure EUC environments with zero-trust architecture. Familiarity with regulatory frameworks and compliance standards (e.g., GDPR, ISO 27001). Leadership & Communication: Proven ability to lead cross-functional teams and mentor junior staff. Strong communication and stakeholder management skills. Ability to influence technical and business decision-making. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Service Desk Engineer Up to £32,000 per annum - DOE Full Time - Onsite Location: Leeds Marshalls Mill, Holbeck At Afinite we're looking for a proactive and positive Service Desk Engineer to join our team and support our customers with valuable IT support for Microsoft 365 environments. About Us We're a Leeds-based IT services and consultancy provider dedicated to helping organisations succeed through technology. Working with clients across the UK, EU, and US, we deliver IT solutions that drive growth, efficiency, and reliability. Known for our technical expertise and transparent, approachable service, we build lasting partnerships with clients based on trust. Core Role Working under direction from the Service Desk Team leader, you will help deliver an excellent level of service supporting our customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. The successful candidate will be at ease talking to clients on the phone, in person, and electronically. As well as servicing user-initiated requests, you will also be required to setup new devices for customers and participate in training and development of your skills. Through clear communication, proactive problem-solving, and issue resolution, you ll play a key part in ensuring our clients' success. Day-to-day, you will engage customers via email and phone, collaborating to resolve and progress their queries. When necessary, you ll escalate issues appropriately to ensure a smooth service experience. You ll also configure and support end-user equipment, manage server and Microsoft 365 infrastructure, and work alongside our business support team to produce client quotes and ensure accurate billing. This role is about communication and collaboration as much as technical skill. By working with the other members of the team, you can help us provide an excellent service to our customers. Competencies Communication - Strong verbal and written communication skills, enabling clear interaction with clients at all levels to resolve technical issues across diverse sectors Delivering Results - Approach challenges proactively, using problem-solving and critical thinking to deliver exceptional service, even when under pressure Exceeding Client Expectations - Maintain a professional, positive attitude, consistently going the extra mile to exceed client expectations and ensure smooth service delivery. Commercial Awareness - Understand your role in the organisation and its services, contributing to both your development and that of the company by identifying opportunities for improvement. Delivering Value - Proactively address client challenges with critical thinking and resilience along with a desire to learn new skills and identify trends to explore and develop within the business. Collaboration and Teamwork - A positive team player and self-starter. The ideal candidate will have the following experience: Service Desk: 3+ Years (preferred) IT Support: 3+ Years (preferred) Working within a service provider (preferred) And the below skills: Experience administering and configuring the Microsoft 365 platform, including Microsoft Entra, Exchange Online, Teams, SharePoint, and OneDrive. Familiarity with Microsoft InTune and Windows AutoPilot for managing settings and device compliance policies. Experience with Android, iOS, macOS, and Windows (10 and later). Ability to assemble and replace PC parts. Strong attention to detail and excellent telephone manner to communicate clearly with clients. A full job description is included on the application page. What is on offer: City centre location with free on-site parking. 8% employer pension contribution. Performance-related annual bonus. Professional development support allowance. Click apply now and upload an up-to-date CV.
Sep 05, 2025
Full time
Service Desk Engineer Up to £32,000 per annum - DOE Full Time - Onsite Location: Leeds Marshalls Mill, Holbeck At Afinite we're looking for a proactive and positive Service Desk Engineer to join our team and support our customers with valuable IT support for Microsoft 365 environments. About Us We're a Leeds-based IT services and consultancy provider dedicated to helping organisations succeed through technology. Working with clients across the UK, EU, and US, we deliver IT solutions that drive growth, efficiency, and reliability. Known for our technical expertise and transparent, approachable service, we build lasting partnerships with clients based on trust. Core Role Working under direction from the Service Desk Team leader, you will help deliver an excellent level of service supporting our customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. The successful candidate will be at ease talking to clients on the phone, in person, and electronically. As well as servicing user-initiated requests, you will also be required to setup new devices for customers and participate in training and development of your skills. Through clear communication, proactive problem-solving, and issue resolution, you ll play a key part in ensuring our clients' success. Day-to-day, you will engage customers via email and phone, collaborating to resolve and progress their queries. When necessary, you ll escalate issues appropriately to ensure a smooth service experience. You ll also configure and support end-user equipment, manage server and Microsoft 365 infrastructure, and work alongside our business support team to produce client quotes and ensure accurate billing. This role is about communication and collaboration as much as technical skill. By working with the other members of the team, you can help us provide an excellent service to our customers. Competencies Communication - Strong verbal and written communication skills, enabling clear interaction with clients at all levels to resolve technical issues across diverse sectors Delivering Results - Approach challenges proactively, using problem-solving and critical thinking to deliver exceptional service, even when under pressure Exceeding Client Expectations - Maintain a professional, positive attitude, consistently going the extra mile to exceed client expectations and ensure smooth service delivery. Commercial Awareness - Understand your role in the organisation and its services, contributing to both your development and that of the company by identifying opportunities for improvement. Delivering Value - Proactively address client challenges with critical thinking and resilience along with a desire to learn new skills and identify trends to explore and develop within the business. Collaboration and Teamwork - A positive team player and self-starter. The ideal candidate will have the following experience: Service Desk: 3+ Years (preferred) IT Support: 3+ Years (preferred) Working within a service provider (preferred) And the below skills: Experience administering and configuring the Microsoft 365 platform, including Microsoft Entra, Exchange Online, Teams, SharePoint, and OneDrive. Familiarity with Microsoft InTune and Windows AutoPilot for managing settings and device compliance policies. Experience with Android, iOS, macOS, and Windows (10 and later). Ability to assemble and replace PC parts. Strong attention to detail and excellent telephone manner to communicate clearly with clients. A full job description is included on the application page. What is on offer: City centre location with free on-site parking. 8% employer pension contribution. Performance-related annual bonus. Professional development support allowance. Click apply now and upload an up-to-date CV.
About us We are a London based, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure. Our expertise in understanding IT requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet our customer's business objectives and needs. Signet Consultancy Ltd is looking for a 1st Line Support Engineer to join our team in Greater London. This position is responsible for the following: Provide 1st line support for on-site clients based in the UK. Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution. Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems. Work directly with senior engineers, to resolve complex issues as well as assist in project roll outs. Be proactive. You should always look for opportunities to improve what we do, improve customers IT systems, and find smarter ways to deliver excellent service. Maximize and promote system utilization by all users, providing relevant training where necessary. Maintain documentation for all systems (hardware and software). To include all applications installed and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network technologies (UniFI) Understanding of SIP/IP Telephone Systems Understanding of Enterprise anti-virus suites in particular Bitdefender. An understanding of Back-up technologies (e.g., Veeam, MSP360, LiveVault) Undertake system monitoring, including disk space and maintenance to ensure system integrity, and minimization of down time. Must be a self-starter and have excellent time keeping management skills. Be organized, planful and prioritize varied workloads and work to strict deadlines. Knowledge of SharePoint. Desirable Certifications (Not Essential) Microsoft Certifications; Good understanding of Security; Firewalls / UTMs; Virtualsiation technologies; Hyper-V; VMware ESX; vSphere; vMotion configuration, management and support. Other skills and requirements. A great attitude! Good customer service skills. Presentable and excellent customer facing, communications and phone skills. Be commercial and show a keenness to understand the business. Enthusiastic, ability to motivate others and a positive willingness to get involved. Liaising with external support vendors. The candidate must be able and willing to go over and above for the customers and the company. Must be willing to get involved in all aspects of the business, which could be over and above the normal definition of their job role. The company promotes active learning and encourages staff to develop their individual careers. We believe and strive to ensure that the environment promotes this. The company strives to create opportunities for candidates to grow, realize their potential and to move to various roles within the business.
Sep 05, 2025
Full time
About us We are a London based, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure. Our expertise in understanding IT requirements, designing and scoping solutions, supporting and monitoring them, enables us to meet our customer's business objectives and needs. Signet Consultancy Ltd is looking for a 1st Line Support Engineer to join our team in Greater London. This position is responsible for the following: Provide 1st line support for on-site clients based in the UK. Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution. Troubleshoot, diagnose, and fix most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems. Work directly with senior engineers, to resolve complex issues as well as assist in project roll outs. Be proactive. You should always look for opportunities to improve what we do, improve customers IT systems, and find smarter ways to deliver excellent service. Maximize and promote system utilization by all users, providing relevant training where necessary. Maintain documentation for all systems (hardware and software). To include all applications installed and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. Microsoft Windows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An understanding of Wireless network technologies (UniFI) Understanding of SIP/IP Telephone Systems Understanding of Enterprise anti-virus suites in particular Bitdefender. An understanding of Back-up technologies (e.g., Veeam, MSP360, LiveVault) Undertake system monitoring, including disk space and maintenance to ensure system integrity, and minimization of down time. Must be a self-starter and have excellent time keeping management skills. Be organized, planful and prioritize varied workloads and work to strict deadlines. Knowledge of SharePoint. Desirable Certifications (Not Essential) Microsoft Certifications; Good understanding of Security; Firewalls / UTMs; Virtualsiation technologies; Hyper-V; VMware ESX; vSphere; vMotion configuration, management and support. Other skills and requirements. A great attitude! Good customer service skills. Presentable and excellent customer facing, communications and phone skills. Be commercial and show a keenness to understand the business. Enthusiastic, ability to motivate others and a positive willingness to get involved. Liaising with external support vendors. The candidate must be able and willing to go over and above for the customers and the company. Must be willing to get involved in all aspects of the business, which could be over and above the normal definition of their job role. The company promotes active learning and encourages staff to develop their individual careers. We believe and strive to ensure that the environment promotes this. The company strives to create opportunities for candidates to grow, realize their potential and to move to various roles within the business.
Introduction We are recruiting for a Cost Engineer to join our clients Engineering and Technical Solutions team at Sizewell B. Key Responsibilities The Cost Engineer is accountable to the client Project Controls Group Head, PPM (Project Portfolio Management) and/or Operations Manager and are responsible for providing cost management support to the EDF Nuclear Generation work portfolio and will monitor, control and forecast the costs during the Project lifecycle. This role has no direct reports Have a proven track record of working within highly regulated environments with high safety standards and culture Strong communication and organisational skills are a must with the ability to develop relationships and maintain effective networks and be results-focused tempered with a team-centred approach The role will be based at EDF s Sizewell Power Station location and will require from time to time business travel to UK sites/stations. Flexible working arrangements between office and home are possible. In this role you will report to the Operations Manager, but be accountable for project delivery directly to the client Qualifications and Requirements Minimum of HNC/HND ideally in a cost related discipline or relevant experience and MACostE is desirable Understand the inter-relationship between time cost and commercial aspects of the project life cycle The ability to reconcile cost information as it applies to the programmes of work Proficient in the use of estimating, scheduling, programming and risk tools, proficient in the use of Earned Value Analysis Breadth of experience across whole project and programme lifecycle. e.g. Engineering, Procurement, Construction, Installation/Commissioning Ability to communicate well at all levels of management, produce monthly reports, to an agreed reporting cycle, to provision of intelligent information Experienced in the use of SAP Finance and Project modules Working knowledge of latest version of Primavera Salary and benefits £50-70K per annum Company Description Our client is a global leader in advanced engineering and innovative technology solutions uniquely positioned to tackle the world s most complex engineering challenges. Apply Now If you are an experienced Cost Engineer, we encourage you to apply today! Call us for a chat today (phone number removed).
Sep 05, 2025
Full time
Introduction We are recruiting for a Cost Engineer to join our clients Engineering and Technical Solutions team at Sizewell B. Key Responsibilities The Cost Engineer is accountable to the client Project Controls Group Head, PPM (Project Portfolio Management) and/or Operations Manager and are responsible for providing cost management support to the EDF Nuclear Generation work portfolio and will monitor, control and forecast the costs during the Project lifecycle. This role has no direct reports Have a proven track record of working within highly regulated environments with high safety standards and culture Strong communication and organisational skills are a must with the ability to develop relationships and maintain effective networks and be results-focused tempered with a team-centred approach The role will be based at EDF s Sizewell Power Station location and will require from time to time business travel to UK sites/stations. Flexible working arrangements between office and home are possible. In this role you will report to the Operations Manager, but be accountable for project delivery directly to the client Qualifications and Requirements Minimum of HNC/HND ideally in a cost related discipline or relevant experience and MACostE is desirable Understand the inter-relationship between time cost and commercial aspects of the project life cycle The ability to reconcile cost information as it applies to the programmes of work Proficient in the use of estimating, scheduling, programming and risk tools, proficient in the use of Earned Value Analysis Breadth of experience across whole project and programme lifecycle. e.g. Engineering, Procurement, Construction, Installation/Commissioning Ability to communicate well at all levels of management, produce monthly reports, to an agreed reporting cycle, to provision of intelligent information Experienced in the use of SAP Finance and Project modules Working knowledge of latest version of Primavera Salary and benefits £50-70K per annum Company Description Our client is a global leader in advanced engineering and innovative technology solutions uniquely positioned to tackle the world s most complex engineering challenges. Apply Now If you are an experienced Cost Engineer, we encourage you to apply today! Call us for a chat today (phone number removed).
Applause IT Recruitment Ltd
Marston Green, Warwickshire
Senior Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 47,000 - 55,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham , offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As a Senior Infrastructure Engineer , you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks, acting as a key escalation point for troubleshooting, and providing mentoring to junior engineers. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.
Sep 04, 2025
Full time
Senior Infrastructure Engineer - Network Infrastructure Firewalls DV Clearable On-Site Location: East Birmingham (Full-Time, On-Site) Salary: 47,000 - 55,000 + Benefits Are you an experienced Infrastructure Engineer with strong networking expertise and a background in secure environments? This is a full-time, on-site role based in Marston Green, Birmingham , offering the opportunity to support mission-critical IT infrastructure within a security-sensitive organisation. As a Senior Infrastructure Engineer , you will be responsible for delivering and managing secure LAN, WAN, and WLAN networks, acting as a key escalation point for troubleshooting, and providing mentoring to junior engineers. Candidates must be eligible for DV (Developed Vetting) clearance - British nationals with long-term UK residency only. Key Responsibilities: Deploy and manage LAN, WAN, and WLAN networks for secure enterprise environments Troubleshoot complex Layer 2 and Layer 3 networking issues Document network topologies and configurations Monitor and enhance performance across network infrastructure Install and maintain firewalls - Palo Alto, Cisco ASA (AnyConnect), FortiGate Manage VPNs, IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep experience with BGP, OSPF, EIGRP routing protocols Firewall configuration experience: Palo Alto, Cisco ASA, FortiGate VPN setup and support (IPSEC, remote access) Familiarity with Wireshark, SNMP, and monitoring tools Cross-platform support (Windows, Linux, macOS) Microsoft Active Directory design and maintenance experience Strong documentation, communication, and team leadership skills Desirable: CCNA/CCNP certifications Must be DV clearable If you're ready to work in a high-trust, high-security environment and bring your networking expertise to a forward-thinking organisation, click apply now to learn more.
Head of IT Job Title : Head of IT Location: London City Contract Type: Permanent Salary: 80,000 - 100,000 + 80,000 in share options Working Pattern: Full Time, hybrid Are you a visionary IT leader ready to drive innovation and efficiency in a dynamic technology environment? Our client is on the lookout for a Head of IT to shape the future of workplace technology solutions! What You'll Do: As the Head of IT, you'll play a pivotal role in ensuring that the IT function aligns seamlessly with our client's mission and vision. Your contributions will directly impact collaboration and productivity across the organisation. Here's a sneak peek at your day-to-day: Define and evolve the IT strategy and roadmap in collaboration with senior stakeholders. Create operational plans and set SMART OKRs that reflect business priorities. Ensure the security and reliability of IT systems, partnering closely with the security teams. Manage the IT budget effectively, optimising costs and vendor relationships. Drive the adoption of innovative workplace technologies to enhance productivity. Deliver exceptional IT support focused on long-term solutions. Measure and report on IT KPIs to showcase team impact and drive continuous improvement. Build strong relationships with senior stakeholders and lead cross-functional IT projects. Recruit, coach, and develop a high-performing IT team while communicating goals and progress throughout the organisation. Who We're Looking For : We want to hear from you if you have: You have proven experience setting IT strategy and delivering operational plans in tech companies (250+ employees), scaling IT for high growth environments. You have strong leadership skills with a focus on empathy, adaptability, and execution; experience managing IT specialists, prioritising work, and fostering high-performing teams. You have broad and deep technical knowledge across cloud computing, SaaS, MDM, IAM, SSO, endpoint protection, ITSM, networking, and more, with hands-on experience managing and supporting key technologies like Microsoft 365, Google Workspace, Cisco Meraki, VMware, and others such as Windows, macOS, ChromeOS, Linux, iOS/iPadOS, Android. You are Familiar with leveraging AI and innovative tools to optimise IT processes and drive business innovation. You are an excellent communicator and influencer with a track record of cross-functional collaboration and alignment across IT, engineering, and security teams. You are skilled in structured problem-solving, managing risk, driving change, and delivering complex projects at pace. You have an advanced understanding of risk mitigation and embedding organisational change to support continuous improvement. What We Offer: Competitive Salary : 80,000 - 100,000 + share options worth 80,000. Flexible Benefits : Access to a perks provider with a 600 budget for your choice of benefits. Learning & Development : Annual budget to invest in your growth. Enhanced Parental Leave : Supporting you and your family. Wellness Initiatives : Including a prayer, meditation, and breastfeeding room. Working Abroad Policy : Because adventure awaits! Culinary Delights : Enjoy free healthy breakfasts, snacks, and lunches prepared by our in-house chef! About Our Client: Our client is a rapidly growing healthcare technology company on a mission to make communication between patients and healthcare teams easier and more effective. Their software is now used in 98% of GP practices across the UK, helping to improve patient outcomes and staff wellbeing. With a strong focus on user feedback, they ensure their solutions are genuinely aligned with the needs of healthcare professionals. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 03, 2025
Full time
Head of IT Job Title : Head of IT Location: London City Contract Type: Permanent Salary: 80,000 - 100,000 + 80,000 in share options Working Pattern: Full Time, hybrid Are you a visionary IT leader ready to drive innovation and efficiency in a dynamic technology environment? Our client is on the lookout for a Head of IT to shape the future of workplace technology solutions! What You'll Do: As the Head of IT, you'll play a pivotal role in ensuring that the IT function aligns seamlessly with our client's mission and vision. Your contributions will directly impact collaboration and productivity across the organisation. Here's a sneak peek at your day-to-day: Define and evolve the IT strategy and roadmap in collaboration with senior stakeholders. Create operational plans and set SMART OKRs that reflect business priorities. Ensure the security and reliability of IT systems, partnering closely with the security teams. Manage the IT budget effectively, optimising costs and vendor relationships. Drive the adoption of innovative workplace technologies to enhance productivity. Deliver exceptional IT support focused on long-term solutions. Measure and report on IT KPIs to showcase team impact and drive continuous improvement. Build strong relationships with senior stakeholders and lead cross-functional IT projects. Recruit, coach, and develop a high-performing IT team while communicating goals and progress throughout the organisation. Who We're Looking For : We want to hear from you if you have: You have proven experience setting IT strategy and delivering operational plans in tech companies (250+ employees), scaling IT for high growth environments. You have strong leadership skills with a focus on empathy, adaptability, and execution; experience managing IT specialists, prioritising work, and fostering high-performing teams. You have broad and deep technical knowledge across cloud computing, SaaS, MDM, IAM, SSO, endpoint protection, ITSM, networking, and more, with hands-on experience managing and supporting key technologies like Microsoft 365, Google Workspace, Cisco Meraki, VMware, and others such as Windows, macOS, ChromeOS, Linux, iOS/iPadOS, Android. You are Familiar with leveraging AI and innovative tools to optimise IT processes and drive business innovation. You are an excellent communicator and influencer with a track record of cross-functional collaboration and alignment across IT, engineering, and security teams. You are skilled in structured problem-solving, managing risk, driving change, and delivering complex projects at pace. You have an advanced understanding of risk mitigation and embedding organisational change to support continuous improvement. What We Offer: Competitive Salary : 80,000 - 100,000 + share options worth 80,000. Flexible Benefits : Access to a perks provider with a 600 budget for your choice of benefits. Learning & Development : Annual budget to invest in your growth. Enhanced Parental Leave : Supporting you and your family. Wellness Initiatives : Including a prayer, meditation, and breastfeeding room. Working Abroad Policy : Because adventure awaits! Culinary Delights : Enjoy free healthy breakfasts, snacks, and lunches prepared by our in-house chef! About Our Client: Our client is a rapidly growing healthcare technology company on a mission to make communication between patients and healthcare teams easier and more effective. Their software is now used in 98% of GP practices across the UK, helping to improve patient outcomes and staff wellbeing. With a strong focus on user feedback, they ensure their solutions are genuinely aligned with the needs of healthcare professionals. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
We are looking for an IT Administrator to work a legal claims client in Rawtenstall The role is Hybrid working 3 days in office and 2 WFH Job Role IT Administrator Reports To: Technical Director We are seeking a proactive, highly skilled IT Administrator to join our growing technology team during a pivotal stage of company growth. You will be responsible for ensuring the stability, security, and scalability of our IT infrastructure, especially in light of an upcoming full office relocation and network rebuild. You will collaborate with our 1st line support technician and external vendors, taking the technical lead on networking, security, cloud service integration, and hardware procurement. This is an exciting opportunity to design and implement systems with the future in mind for a rapidly growing company (2+ new staff per week). Key Responsibilities: Lead IT infrastructure setup at new office location: networking (LAN/WAN), WiFi access points, structured cabling, patching, VLANs, switches, firewalls, printers, CCTV, power redundancies, and ISP configuration. Manage cloud environments (currently Google Workspace) and lead the transition planning toward Microsoft Active Directory (Azure AD / Entra ID), as appropriate. Oversee endpoint management across macOS and Windows environments (using MDM tools like Jamf, Intune, etc.). Procure, configure, and maintain hardware (laptops, servers, networking gear). Implement IT policies, device encryption, backups, and cybersecurity best practices. Administer users, groups, access control, and device enrolment. Maintain asset inventory, licenses, and documentation. Monitor and resolve escalated issues from the 1st Line Support Technician. Participate in long-term planning for disaster recovery, redundancy, and scalability. Liaise with external service providers and vendors. Provide onboarding/offboarding technical support and training. Key Skills & Experience: 4+ years in IT Administrator, Systems Engineer, or Infrastructure roles. Proven experience with LAN/WAN design, WiFi setup, VLANs, patching, UPS, etc. Google Workspace administration and transition knowledge to Microsoft environments (e.g., AD/Azure AD). Experience with MDM/endpoint management across Windows and macOS. Basic scripting and automation (PowerShell, Bash). Familiarity with cloud-first environments and SaaS platforms. Security awareness: MFA, SSO, password policies, backups, zero-trust principles. Excellent documentation, planning, and communication skills. Preferred Qualifications: Microsoft certifications (e.g., AZ-104, MD-102, SC-300) Networking certifications (e.g., CompTIA Network+, Cisco CCNA) Previous experience in relocation or office fit-outs Experience supporting rapid company scale-up
Sep 03, 2025
Full time
We are looking for an IT Administrator to work a legal claims client in Rawtenstall The role is Hybrid working 3 days in office and 2 WFH Job Role IT Administrator Reports To: Technical Director We are seeking a proactive, highly skilled IT Administrator to join our growing technology team during a pivotal stage of company growth. You will be responsible for ensuring the stability, security, and scalability of our IT infrastructure, especially in light of an upcoming full office relocation and network rebuild. You will collaborate with our 1st line support technician and external vendors, taking the technical lead on networking, security, cloud service integration, and hardware procurement. This is an exciting opportunity to design and implement systems with the future in mind for a rapidly growing company (2+ new staff per week). Key Responsibilities: Lead IT infrastructure setup at new office location: networking (LAN/WAN), WiFi access points, structured cabling, patching, VLANs, switches, firewalls, printers, CCTV, power redundancies, and ISP configuration. Manage cloud environments (currently Google Workspace) and lead the transition planning toward Microsoft Active Directory (Azure AD / Entra ID), as appropriate. Oversee endpoint management across macOS and Windows environments (using MDM tools like Jamf, Intune, etc.). Procure, configure, and maintain hardware (laptops, servers, networking gear). Implement IT policies, device encryption, backups, and cybersecurity best practices. Administer users, groups, access control, and device enrolment. Maintain asset inventory, licenses, and documentation. Monitor and resolve escalated issues from the 1st Line Support Technician. Participate in long-term planning for disaster recovery, redundancy, and scalability. Liaise with external service providers and vendors. Provide onboarding/offboarding technical support and training. Key Skills & Experience: 4+ years in IT Administrator, Systems Engineer, or Infrastructure roles. Proven experience with LAN/WAN design, WiFi setup, VLANs, patching, UPS, etc. Google Workspace administration and transition knowledge to Microsoft environments (e.g., AD/Azure AD). Experience with MDM/endpoint management across Windows and macOS. Basic scripting and automation (PowerShell, Bash). Familiarity with cloud-first environments and SaaS platforms. Security awareness: MFA, SSO, password policies, backups, zero-trust principles. Excellent documentation, planning, and communication skills. Preferred Qualifications: Microsoft certifications (e.g., AZ-104, MD-102, SC-300) Networking certifications (e.g., CompTIA Network+, Cisco CCNA) Previous experience in relocation or office fit-outs Experience supporting rapid company scale-up
