Porsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work for one of the world s most iconic brands and join Porsche Centre Mayfair. To apply for this role, you must have experience within a previous automotive Finance & Insurance (F&I) role. Role: Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be responsible for ensuring Porsche Centre Mayfair optimises every opportunity to achieve the Centre s Finance, Insurance and Valued Added Product Targets. You ll also coach the Sales Team to become fully versed in all income streams, supporting them with the selling and advising, of funding options for customers vehicles. Being the subject manager expert on all F&I products, as an RTM you will ensure an unsurpassed customer experience whilst adhering to all internal procedures and external regulations. Responsibilities: Ensure all customers are fully qualified and offered relevant value-added products Engage all retail customers with finance/product presentations and record referrals accurately Support target setting and monitor Sales Executives F&I performance Coach sales executives on finance referrals Maintain accurate F&I data for forecasting and performance tracking Manage VWFS Finance Renewals and maintain related platforms and campaigns Handle customer concerns promptly, following FCA complaint procedures and Porsche standards Ensure compliance with PRG Sales Process, FCA/RICS documentation, and manage VWFS Connect platform Minimum Qualifications: Proven experience within a previous F&I focused automotive role Knowledge/ understanding of the FCA and other regulatory bodies relevant to the financial services industry (i.e. ICO) Knowledge of Anti-Money Laundering ( AML ) and mitigation of AML risk in a high value retail environment Knowledge/ understanding of the motor industry and applicable regulatory environment Highly organised, able to identify gaps and opportunities in business performance Excellent communication and negotiation skills Valid driver's license and ability to drive Experience / skills required (desirable): A track record of performing within a fast paced, customer-facing, luxury retail environment Proficiency in dealership management systems (DMS), CRM software, and MS Office Suite (particularly Excel and Outlook) Sound understanding of industry processes Specialist Automotive Finance (SAF) Expert or Advanced accreditation Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer OTE of £76,000 with ability to overachieve and basic salary of £40,000. 33 days holiday (Including BH) 8.00am to 6.00pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pm Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre: Porsche Mayfair is the only Porsche Studio Concept Centre in the UK. Nestled in a prime location right across from the stunning Green Park and surrounded by a variety of luxury retail brands and restaurants. We offer our amazing staff subsidised parking just a short walk away or Green Park tube is within a 2-minute walk. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our culture of trust, integrity, and empowerment filters through every channel of our business. Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other. Applying: Please note that eRecruitSmart is advertising the role of Retail Transaction Manager on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
Sep 11, 2025
Full time
Porsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work for one of the world s most iconic brands and join Porsche Centre Mayfair. To apply for this role, you must have experience within a previous automotive Finance & Insurance (F&I) role. Role: Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be responsible for ensuring Porsche Centre Mayfair optimises every opportunity to achieve the Centre s Finance, Insurance and Valued Added Product Targets. You ll also coach the Sales Team to become fully versed in all income streams, supporting them with the selling and advising, of funding options for customers vehicles. Being the subject manager expert on all F&I products, as an RTM you will ensure an unsurpassed customer experience whilst adhering to all internal procedures and external regulations. Responsibilities: Ensure all customers are fully qualified and offered relevant value-added products Engage all retail customers with finance/product presentations and record referrals accurately Support target setting and monitor Sales Executives F&I performance Coach sales executives on finance referrals Maintain accurate F&I data for forecasting and performance tracking Manage VWFS Finance Renewals and maintain related platforms and campaigns Handle customer concerns promptly, following FCA complaint procedures and Porsche standards Ensure compliance with PRG Sales Process, FCA/RICS documentation, and manage VWFS Connect platform Minimum Qualifications: Proven experience within a previous F&I focused automotive role Knowledge/ understanding of the FCA and other regulatory bodies relevant to the financial services industry (i.e. ICO) Knowledge of Anti-Money Laundering ( AML ) and mitigation of AML risk in a high value retail environment Knowledge/ understanding of the motor industry and applicable regulatory environment Highly organised, able to identify gaps and opportunities in business performance Excellent communication and negotiation skills Valid driver's license and ability to drive Experience / skills required (desirable): A track record of performing within a fast paced, customer-facing, luxury retail environment Proficiency in dealership management systems (DMS), CRM software, and MS Office Suite (particularly Excel and Outlook) Sound understanding of industry processes Specialist Automotive Finance (SAF) Expert or Advanced accreditation Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer OTE of £76,000 with ability to overachieve and basic salary of £40,000. 33 days holiday (Including BH) 8.00am to 6.00pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pm Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre: Porsche Mayfair is the only Porsche Studio Concept Centre in the UK. Nestled in a prime location right across from the stunning Green Park and surrounded by a variety of luxury retail brands and restaurants. We offer our amazing staff subsidised parking just a short walk away or Green Park tube is within a 2-minute walk. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our culture of trust, integrity, and empowerment filters through every channel of our business. Our people have passion, thriving on a friendly rivalry that inspires all of us to be better and a genuine desire to go further for our customers and each other. Applying: Please note that eRecruitSmart is advertising the role of Retail Transaction Manager on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
Tactical Retail Merchandiser - Part Time / Temporary £13.68 per hour inclusive of holiday pay (£12.21 per hour + £1.47 = £13.68 p/h holiday pay) 8 weeks starting September - opportunity for additional work November & December Location: SANDHURST Are you looking for part time Job in Retail during daytime hours? We have merchandising opportunities for a long-standing major UK client to support with their footwear and accessories within the clothing department. As a Tactical Retail Merchandiser you will ensure the departments are merchandised to ensure the product range is visually attractive and easy to shop by customers. What we are looking for: Reliable and dependable people with an interest and eye for detail in retail. Excellent time management controllers, who can organize and prioritize well to achieve goals efficiently and productively. Hard working and energetic individuals who can manage manual handling and lifting. Key Responsibilities: Unpack, sort and tag stock from inbound deliveries and warehouse back-up. Prepare the stock ready for merchandising. Maintain excellent merchandising standards and ensure fixtures and working areas are always clean and tidy. Ensuring stock database accuracy and carry out price changes. Work with the clothing department colleagues to ensure all tasks are completed ready for trading. Submit a completion report for each visit showing before and after visuals of completed areas. Interacting with customers and provide service when required. Ensuring Health and safety procedures are always adhered to. Successful Candidate Essentials: Complete the e-learning induction prior to attending first shift. Must have access and use of a mobile device with a camera and ability to enable location services for the purposes of reporting, time and attendance tracking. Ability to commit to the duration of the schedule. Visual Merchandising experience highly desirable What you'll get in return: £12.21 per hour plus holiday accrual + £1.47 = £13.68 p/h Day Shifts Up to 6 shifts per week between Monday to Saturday (Store dependent) Depending on store, 2 to 3 hour day shifts Access to earnings in advance of pay day via Wagestream Opportunity to further develop your career in Retail Merchandising with us. Apply today! By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality & Leisure Marketing, Digital & Technology Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Sep 11, 2025
Full time
Tactical Retail Merchandiser - Part Time / Temporary £13.68 per hour inclusive of holiday pay (£12.21 per hour + £1.47 = £13.68 p/h holiday pay) 8 weeks starting September - opportunity for additional work November & December Location: SANDHURST Are you looking for part time Job in Retail during daytime hours? We have merchandising opportunities for a long-standing major UK client to support with their footwear and accessories within the clothing department. As a Tactical Retail Merchandiser you will ensure the departments are merchandised to ensure the product range is visually attractive and easy to shop by customers. What we are looking for: Reliable and dependable people with an interest and eye for detail in retail. Excellent time management controllers, who can organize and prioritize well to achieve goals efficiently and productively. Hard working and energetic individuals who can manage manual handling and lifting. Key Responsibilities: Unpack, sort and tag stock from inbound deliveries and warehouse back-up. Prepare the stock ready for merchandising. Maintain excellent merchandising standards and ensure fixtures and working areas are always clean and tidy. Ensuring stock database accuracy and carry out price changes. Work with the clothing department colleagues to ensure all tasks are completed ready for trading. Submit a completion report for each visit showing before and after visuals of completed areas. Interacting with customers and provide service when required. Ensuring Health and safety procedures are always adhered to. Successful Candidate Essentials: Complete the e-learning induction prior to attending first shift. Must have access and use of a mobile device with a camera and ability to enable location services for the purposes of reporting, time and attendance tracking. Ability to commit to the duration of the schedule. Visual Merchandising experience highly desirable What you'll get in return: £12.21 per hour plus holiday accrual + £1.47 = £13.68 p/h Day Shifts Up to 6 shifts per week between Monday to Saturday (Store dependent) Depending on store, 2 to 3 hour day shifts Access to earnings in advance of pay day via Wagestream Opportunity to further develop your career in Retail Merchandising with us. Apply today! By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality & Leisure Marketing, Digital & Technology Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Retail Merchandiser - Part Time / Temporary £13.68 per hour inclusive of holiday pay (£12.21 per hour + £1.47 = £13.68 p/h holiday pay) 8 weeks starting September - opportunity for additional work November & December Are you looking for part time Job in Retail during daytime hours? We have merchandising opportunities for a long-standing major UK client to support with their footwear and accessories within the clothing department. As a Tactical Retail Merchandiser you will ensure the departments are merchandised to ensure the product range is visually attractive and easy to shop by customers. What we are looking for: Reliable and dependable people with an interest and eye for detail in retail. Excellent time management controllers, who can organize and prioritize well to achieve goals efficiently and productively. Hard working and energetic individuals who can manage manual handling and lifting. Key Responsibilities: Unpack, sort and tag stock from inbound deliveries and warehouse back-up. Prepare the stock ready for merchandising. Maintain excellent merchandising standards and ensure fixtures and working areas are always clean and tidy. Ensuring stock database accuracy and carry out price changes. Work with the clothing department colleagues to ensure all tasks are completed ready for trading. Submit a completion report for each visit showing before and after visuals of completed areas. Interacting with customers and provide service when required. Ensuring Health and safety procedures are always adhered to. Successful Candidate Essentials: Complete the e-learning induction prior to attending first shift. Must have access and use of a mobile device with a camera and ability to enable location services for the purposes of reporting, time and attendance tracking. Ability to commit to the duration of the schedule. Visual Merchandising experience highly desirable What you'll get in return: £12.21 per hour plus holiday accrual + £1.47 = £13.68 p/h Day Shifts Up to 6 shifts per week between Monday to Saturday (Store dependent) Depending on store, 2 to 3 hour day shifts Access to earnings in advance of pay day via Wagestream Opportunity to further develop your career in Retail Merchandising. Apply today! By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality & Leisure Marketing, Digital & Technology Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Sep 10, 2025
Full time
Retail Merchandiser - Part Time / Temporary £13.68 per hour inclusive of holiday pay (£12.21 per hour + £1.47 = £13.68 p/h holiday pay) 8 weeks starting September - opportunity for additional work November & December Are you looking for part time Job in Retail during daytime hours? We have merchandising opportunities for a long-standing major UK client to support with their footwear and accessories within the clothing department. As a Tactical Retail Merchandiser you will ensure the departments are merchandised to ensure the product range is visually attractive and easy to shop by customers. What we are looking for: Reliable and dependable people with an interest and eye for detail in retail. Excellent time management controllers, who can organize and prioritize well to achieve goals efficiently and productively. Hard working and energetic individuals who can manage manual handling and lifting. Key Responsibilities: Unpack, sort and tag stock from inbound deliveries and warehouse back-up. Prepare the stock ready for merchandising. Maintain excellent merchandising standards and ensure fixtures and working areas are always clean and tidy. Ensuring stock database accuracy and carry out price changes. Work with the clothing department colleagues to ensure all tasks are completed ready for trading. Submit a completion report for each visit showing before and after visuals of completed areas. Interacting with customers and provide service when required. Ensuring Health and safety procedures are always adhered to. Successful Candidate Essentials: Complete the e-learning induction prior to attending first shift. Must have access and use of a mobile device with a camera and ability to enable location services for the purposes of reporting, time and attendance tracking. Ability to commit to the duration of the schedule. Visual Merchandising experience highly desirable What you'll get in return: £12.21 per hour plus holiday accrual + £1.47 = £13.68 p/h Day Shifts Up to 6 shifts per week between Monday to Saturday (Store dependent) Depending on store, 2 to 3 hour day shifts Access to earnings in advance of pay day via Wagestream Opportunity to further develop your career in Retail Merchandising. Apply today! By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality & Leisure Marketing, Digital & Technology Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse.
Are you passionate about wine and driven by delivering exceptional customer experiences? We're looking for a dynamic Retail Sales Manager - Wine Specialist to lead our retail team and bring expert wine knowledge to our customers. About the Role As our Wine Specialist, you'll be the face of our store's wine offering-curating selections, educating customers, and driving sales. You'll manage a team of retail associates, oversee daily operations, and ensure the store meets its performance goals. Key Responsibilities Lead and inspire the retail team to deliver outstanding customer service. Curate and manage wine inventory, including seasonal selections and exclusive offerings. Host tastings, events, and educational sessions for customers and staff. Monitor sales performance and implement strategies to meet targets. Build relationships with suppliers and stay up-to-date with wine trends. Ensure compliance with licensing laws and health & safety regulations. What We're Looking For Proven experience in retail management, ideally within wine, spirits, or luxury goods. Strong leadership and team development skills. Excellent communication and customer engagement abilities. Commercial awareness and a passion for driving sales. Our client is offering a competitive salary with a performance bonus - if you.re looking for a vibrant, wine loving team culture then APPLY NOW and join a team where your wine expertise will truly shine.
Sep 08, 2025
Full time
Are you passionate about wine and driven by delivering exceptional customer experiences? We're looking for a dynamic Retail Sales Manager - Wine Specialist to lead our retail team and bring expert wine knowledge to our customers. About the Role As our Wine Specialist, you'll be the face of our store's wine offering-curating selections, educating customers, and driving sales. You'll manage a team of retail associates, oversee daily operations, and ensure the store meets its performance goals. Key Responsibilities Lead and inspire the retail team to deliver outstanding customer service. Curate and manage wine inventory, including seasonal selections and exclusive offerings. Host tastings, events, and educational sessions for customers and staff. Monitor sales performance and implement strategies to meet targets. Build relationships with suppliers and stay up-to-date with wine trends. Ensure compliance with licensing laws and health & safety regulations. What We're Looking For Proven experience in retail management, ideally within wine, spirits, or luxury goods. Strong leadership and team development skills. Excellent communication and customer engagement abilities. Commercial awareness and a passion for driving sales. Our client is offering a competitive salary with a performance bonus - if you.re looking for a vibrant, wine loving team culture then APPLY NOW and join a team where your wine expertise will truly shine.
Porsche Retail Group (PRG) have an excellent opportunity for a Used Car Sales Manager to work for one of the world s most iconic brands and join Porsche Centre West London. To apply for this role, you must have senior car sales experience from within an automotive dealership, Role: In this newly created role, reporting to the General Sales Manager, the Used Car Sales Manager (UCM) will be responsible for maximising pre-owned vehicle sales and financial goals for Porsche Centre West London. You will Manage all daily operations associated with the Centre s pre-owned vehicle sales, including vehicle acquisition, inventory, pricing, reconditioning, and marketing Coach the Sales Team in all areas of pre-owned vehicles, and work closely with the Group Used Car Buying and Finance Teams to ensure the Centre meets its KPIs - volume, profit and most importantly, customer satisfaction Deputise in the absence of the General Sales Manager, leading the sales team as and when required. Responsibilities: Collaborate with the Group Used Car Buying Team to manage stock profile, pricing, and disposal of non-retail vehicles Oversee reconditioning processes to ensure budget compliance and timely market readiness Support the General Sales Manager in setting monthly, quarterly, and annual sales targets for used car performance Motivate the Sales Team to meet or exceed used car sales targets and deliver excellent customer service Coach Sales Executives on sales processes, focusing on Trade Ins and Used Car procedures Own the Porsche Online Car Sales system and other advertising platforms, ensuring quality imagery and video Line management of the Digital Media Specialist to optimise digital advertising of used car stock Ensure all used vehicle transactions comply with company policies and legal requirements Maintain accurate records of sales, trades, reconditioning, and appraisals across databases Ensure high customer satisfaction by handling enquiries and escalated complaints professionally, following FCA standards Minimum Qualifications: Experience with online retailing platforms (Autotrader, etc.) Strong knowledge of vehicle valuation, inventory sourcing, and market trends Proven experience within the automotive industry in used car performance Proficiency in dealership management systems (DMS), CRM software, and online inventory tools Excellent leadership, communication, and negotiation skills Knowledge/ understanding of the motor industry and applicable regulatory environment Valid driver's license Desirable Qualifications: Highly organised, able to identity gaps and opportunities in business performance Excellent communication skills and ability to influence a variety of internal and external stakeholders A track record of performing within a fast paced, customer facing, luxury automotive environment Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £50,000. OTE of £90,000 with ability to overachieve. 33 days holiday per year 8.30am to 6.30pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pm A tax efficient VW Group Vehicle Personal Fuel Allowance Option of a second VW Group Vehicle at a preferential leasing rate Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre: Porsche Centre West London is our largest Centre in the south of England. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising the role of Used Car Sales Manager on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!
Sep 08, 2025
Full time
Porsche Retail Group (PRG) have an excellent opportunity for a Used Car Sales Manager to work for one of the world s most iconic brands and join Porsche Centre West London. To apply for this role, you must have senior car sales experience from within an automotive dealership, Role: In this newly created role, reporting to the General Sales Manager, the Used Car Sales Manager (UCM) will be responsible for maximising pre-owned vehicle sales and financial goals for Porsche Centre West London. You will Manage all daily operations associated with the Centre s pre-owned vehicle sales, including vehicle acquisition, inventory, pricing, reconditioning, and marketing Coach the Sales Team in all areas of pre-owned vehicles, and work closely with the Group Used Car Buying and Finance Teams to ensure the Centre meets its KPIs - volume, profit and most importantly, customer satisfaction Deputise in the absence of the General Sales Manager, leading the sales team as and when required. Responsibilities: Collaborate with the Group Used Car Buying Team to manage stock profile, pricing, and disposal of non-retail vehicles Oversee reconditioning processes to ensure budget compliance and timely market readiness Support the General Sales Manager in setting monthly, quarterly, and annual sales targets for used car performance Motivate the Sales Team to meet or exceed used car sales targets and deliver excellent customer service Coach Sales Executives on sales processes, focusing on Trade Ins and Used Car procedures Own the Porsche Online Car Sales system and other advertising platforms, ensuring quality imagery and video Line management of the Digital Media Specialist to optimise digital advertising of used car stock Ensure all used vehicle transactions comply with company policies and legal requirements Maintain accurate records of sales, trades, reconditioning, and appraisals across databases Ensure high customer satisfaction by handling enquiries and escalated complaints professionally, following FCA standards Minimum Qualifications: Experience with online retailing platforms (Autotrader, etc.) Strong knowledge of vehicle valuation, inventory sourcing, and market trends Proven experience within the automotive industry in used car performance Proficiency in dealership management systems (DMS), CRM software, and online inventory tools Excellent leadership, communication, and negotiation skills Knowledge/ understanding of the motor industry and applicable regulatory environment Valid driver's license Desirable Qualifications: Highly organised, able to identity gaps and opportunities in business performance Excellent communication skills and ability to influence a variety of internal and external stakeholders A track record of performing within a fast paced, customer facing, luxury automotive environment Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £50,000. OTE of £90,000 with ability to overachieve. 33 days holiday per year 8.30am to 6.30pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pm A tax efficient VW Group Vehicle Personal Fuel Allowance Option of a second VW Group Vehicle at a preferential leasing rate Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre: Porsche Centre West London is our largest Centre in the south of England. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking. Company: Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising the role of Used Car Sales Manager on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!
Porsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work for one of the world s most iconic brands and join Porsche Centre Guildford. To apply for this role, you must have experience within a previous F&I focused automotive role. Role: Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be responsible for ensuring Porsche Centre Guildford optimises every opportunity to achieve the Centre s Finance Income (F&I) and Valued Added Product Targets. You ll also coach the Sales Team to become fully versed in all income streams, supporting them with the selling and advising, of funding options for customers vehicles. Being the subject manager expert on all F&I products, as an RTM you will ensure an unsurpassed customer experience whilst adhering to all internal procedures and external regulations. Responsibilities: Ensure all customers are fully qualified and offered relevant value-added products Engage all retail customers with finance/product presentations and record referrals accurately Support target setting and monitor Sales Executives F&I performance Coach sales executives on finance referrals Maintain accurate F&I data for forecasting and performance tracking Manage VWFS Finance Renewals and maintain related platforms and campaigns Handle customer concerns promptly, following FCA complaint procedures and Porsche standards Ensure compliance with PRG Sales Process, FCA/RICS documentation, and manage VWFS Connect platform Minimum Qualifications: Proven experience within a previous F&I focused automotive role Knowledge/ understanding of the FCA and other regulatory bodies relevant to the financial services industry (i.e. ICO) Knowledge of Anti-Money Laundering ( AML ) and mitigation of AML risk in a high value retail environment Knowledge/ understanding of the motor industry and applicable regulatory environment Highly organised, able to identify gaps and opportunities in business performance Excellent communication and negotiation skills Valid driver's license and ability to drive Experience / skills required (desirable): A track record of performing within a fast paced, customer-facing, luxury retail environment Proficiency in dealership management systems (DMS), CRM software, and MS Office Suite (particularly Excel and Outlook) Sound understanding of industry processes Specialist Automotive Finance (SAF) Expert or Advanced accreditation Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £40,000. OTE of £76,000 with ability to overachieve 33 days holiday per year 8.30am to 6.30pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pm A tax efficient VW Group Vehicle Option of a second VW Group Vehicle at a preferential leasing rate Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre The biggest Destination Porsche centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone s throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You re welcome to request a full synopsis of the job description during your first round of interview, should you be successful. We look forward to hearing from you!
Sep 08, 2025
Full time
Porsche Retail Group (PRG) have an excellent opportunity for a Retail Transaction Manager to work for one of the world s most iconic brands and join Porsche Centre Guildford. To apply for this role, you must have experience within a previous F&I focused automotive role. Role: Reporting to the General Sales Manager, working as one of two Retail Transaction Managers (RTM), you will be responsible for ensuring Porsche Centre Guildford optimises every opportunity to achieve the Centre s Finance Income (F&I) and Valued Added Product Targets. You ll also coach the Sales Team to become fully versed in all income streams, supporting them with the selling and advising, of funding options for customers vehicles. Being the subject manager expert on all F&I products, as an RTM you will ensure an unsurpassed customer experience whilst adhering to all internal procedures and external regulations. Responsibilities: Ensure all customers are fully qualified and offered relevant value-added products Engage all retail customers with finance/product presentations and record referrals accurately Support target setting and monitor Sales Executives F&I performance Coach sales executives on finance referrals Maintain accurate F&I data for forecasting and performance tracking Manage VWFS Finance Renewals and maintain related platforms and campaigns Handle customer concerns promptly, following FCA complaint procedures and Porsche standards Ensure compliance with PRG Sales Process, FCA/RICS documentation, and manage VWFS Connect platform Minimum Qualifications: Proven experience within a previous F&I focused automotive role Knowledge/ understanding of the FCA and other regulatory bodies relevant to the financial services industry (i.e. ICO) Knowledge of Anti-Money Laundering ( AML ) and mitigation of AML risk in a high value retail environment Knowledge/ understanding of the motor industry and applicable regulatory environment Highly organised, able to identify gaps and opportunities in business performance Excellent communication and negotiation skills Valid driver's license and ability to drive Experience / skills required (desirable): A track record of performing within a fast paced, customer-facing, luxury retail environment Proficiency in dealership management systems (DMS), CRM software, and MS Office Suite (particularly Excel and Outlook) Sound understanding of industry processes Specialist Automotive Finance (SAF) Expert or Advanced accreditation Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Basic Salary of £40,000. OTE of £76,000 with ability to overachieve 33 days holiday per year 8.30am to 6.30pm Monday to Friday (one designated day off in the week) and Saturdays 9am to 5pm A tax efficient VW Group Vehicle Option of a second VW Group Vehicle at a preferential leasing rate Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre The biggest Destination Porsche centre in Europe. Located in the vibrant Guildford area, this fantastic centre is just a stone s throw away from a local fitness centre and a bustling retail park. This centre also offers the convenience of free nearby parking and a short walk to Guildford train station. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying Please note that eRecruitSmart is advertising this role on behalf of Porsche Retail Group. Your CV will be stored on their platform for the Hiring Manager who is responsible for the vacancy to review. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. If your address and contact details are not on your CV, you will not be considered. You re welcome to request a full synopsis of the job description during your first round of interview, should you be successful. We look forward to hearing from you!
