Insurance Coach - Remote

  • Find Recruitment Group LTD
  • City, Birmingham
  • Sep 10, 2025
Full time

Job Description

FIND is a specialist staffing business servicing the Skills, Learning, and Apprenticeship markets across the UK.

We're representing an Ofsted grade 2 specialist financial services and insurance apprenticeship training provider.

Due to growth our client are seeking Insurance Skills Coaches to join their team!

Job: Insurance Skills Coach
Location: This is a fully remote based role
Salary: Up to £35,000 + additional benefits

About the job
You will be responsible for the development of a cohort of apprentices against quality & various KPIs. Provide support & guidance throughout the apprentice's learner journey to ensure progression against key milestones including qualifications & competencies as defined by the standard.

Key Responsibilities
  • Conduct skills radar calls with apprentices to understand their starting points
  • Complete induction presentations & apprentice sign up administration
  • Run monthly meetings with apprentices in the workplace & remotely
  • Carry out group delivery sessions in line with the organisation's curriculum plan and Ofsted requirements
  • Respond to the apprentice's remote queries &/or support requirements
  • Measure & assess progress of the apprentice against the objectives & milestones of the agreed learner journey
  • Undertake bespoke projects to enhance and assist the business
  • Complete all required documentation to evidence learners work in line with quality requirements, including tracking learners off the job activities
  • Contextualise the learning outcomes to the apprentice's role & environment
  • Advise the apprentice how work-based experience can relate to development against the knowledge, skills and behaviours of the apprenticeship standard
  • Set activities to develop the apprentice's competence against the defined apprenticeship standard and learning outcomes
  • Advise and coach the apprentice on relevant evidence to support the creation of a portfolio of work in line the end point assessment requirements
  • Support the apprentice in working towards their professional qualification
  • Escalate concerns over apprentice progress or employer support, in a timely manner to your line manager
  • Support the apprentice and their line manager to ensure the learner achieves by their planned end date
  • Support & coach the apprentice in preparation for end point assessment
  • Attend development / standardisation meetings as required by the business
Skills, Knowledge & Expertise
Essential
  • Experience in a similar role within the sector
  • CII Diploma or Advanced Diploma in Insurance
  • Self-motivated, focused, and enthusiastic with the ability to work using own initiative
  • A passion for working with and supporting learners to achieve their goals
  • Excellent written, verbal and presentational skills
  • Excellent administrative and organisational abilities
  • Good IT skills, including all Microsoft office packages
  • Commitment to own continuous professional development
Desirable
  • Understanding EPA requirements and processes
  • Experience of working within Apprenticeships
  • Experience of working within a regulatory environment (Ofsted/ESFA)
  • Assessor qualified
For more info, contact