Senior Regulated Reconciliation Analyst

Who are Diligenta?Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the roleWe're expanding our team and have an exciting opportunity for a Senior Reconciliation Analyst position within our Shared Services Account in Bristol. As a Senior Reconciliation Analyst, you'll play a pivotal role in completing daily reconciliations, identifying and resolving discrepancies, documenting findings, and working closely with Operations to implement corrective actions.What you'll be doing

• Key all incoming monies correctly into BaNCS or RUFUS within agreed SLAs and minimising any regulatory breaches.
• Support more junior members of the Team with this activity providing guidance and training where required.
• Properly record all cheques received on the core system (BaNCS or RUFUS), update the safe log and ensure cheques are properly safeguarded until they reach the appropriate bank in accordance with CASS 7.
• Process all outgoing manual payments (CHAPS &Foreign Transfers) to our longstanding customers with accuracy ensuring appropriate sign-off has been obtained. Ensure full compliance with the CASS regulations.
• Validate and approve that all automated payments are approved with the correct dates and that the underlying information matches system reports by ensuring correct dates are keyed for direct debit collections and outgoing BACS payments.
• Oversee the dividend distribution reconciliations and any associated payments, receipts and shortfall funding ensuring full compliance with CASS 7.
• Oversee the preparation of the daily intraday and end of day bank reconciliations to demonstrate an effective level of control, within agreed SLAs and in line with LBG Group Minimum Standards.
• Identify, investigate and resolve any failed and rejected payments, bounced and out of date cheques, stopped and reissued cheques, as well as perform payment-tracing activities.
• Investigate financial records to establish facts in order to resolve more complex, non-routine queries and tasks within the required timescales.
• Provide payment or receipt-related reports and information to customers within agreed timescales.
• Prepare or authorise manual journals where required.
• Oversee the preparation of the daily intraday and end of day funding transfers.
• Ensure all tasks and activities performed adhere to the Consumer Duty regulations.

What we're looking for

• 2+ years' experience of working within a finance role within Financial Services or a payments role within a non-Financial Services company.
• Advanced in MS Excel and Word.
• A systematic, disciplined and analytical approach to problem solving, supported by strong interpersonal skills.
• Ability to apply different techniques to resolve issues.
• Use clear and effective verbal, written and presentation skills, demonstrating the ability to communicate at senior levels within the team and the wider teams.
• Ability to self-manage, work effectively under pressure and manage to tight deadlines.
• Strong attention to detail, good fact finding skills and ability to make evaluative judgments based on both quantitative and qualitative information.
• Knowledge of financial services (in particular Investments) processes and regulations.

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
• Cycle to Work Scheme & Interest free Season Ticket loans
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know. Ready to take the next step in your career? Apply today and become part of our innovative team!