Join us as our Service Enablement Analyst at Peregrine Resourcing. Manchester or London Hybrid working The role You will play a key role within the Service Enablement function, ensuring that all new services, changes, entering live operations are tested, accepted, and supported in a controlled manner. You will validate that new capabilities meet business and customer expectations through Business Acceptance Testing and provide Hypercare support post-go-live to ensure stability, compliance, and continuous improvement. Responsibilities: Transition and Business Acceptance Testing Participate in the end-to-end service transition lifecycle ensuring a smooth handover to operations. Plan, coordinate and execute Business Acceptance Testing (BAT) to validate that new or changed services meet business and customer needs. Collaborate with test and design teams to ensure test scenarios are aligned to operational requirements and real-life service conditions. Identify and document gaps in readiness, raise risks and issues, and ensure they are resolved before go-live. Engage with business stakeholders to define acceptance criteria and obtain formal sign-off on successful completion of BAT. Support readiness reviews and ensure all entry and exit criteria are metxperience: Hypercare Support Monitor live deployments and migrations during the Hypercare phase, using real-time data to identify issues and track resolution. Investigate incidents and coordinate resolution across service providers, DCC teams, and industry stakeholders. Lead root cause analysis and ensure learning is captured for continuous improvement. Escalate significant risks or service-impacting issues and halt migrations where necessary to protect live operations. Ensure knowledge capture, training and documentation are completed prior to service go-live. Collaboration and Communication Work closely with Service Delivery, Change, Test, Service Management, and Customer Relationship teams. Maintain effective communication with stakeholders at all levels, providing updates on status, risks, and progress. Influence service design to reflect operational and customer needs early in the lifecycle. Requirements Advanced Excel and PowerPoint for reporting, analysis, and presentations. Knowledge of ITIL practices and project delivery methodologies (e.g., Agile, Prince2). Familiarity with tools such as Remedy or ServiceNow. Experience in service transition, operational change, or early-life support within complex, regulated industries (Energy or Telecoms preferred). Hands-on experience in Business Acceptance Testing and stakeholder sign-off processes. Confidence working in matrixed organisations with third-party service providers Delivery-Focused: Ability to prioritise and manage competing deadlines, ensuring high-quality service delivery under pressure. Effective Communicator: Able to translate technical detail into business understanding and influence across levels. Team-Oriented: Works collaboratively and shares knowledge to drive collective success. Analytical Mindset: Uses data and insight to identify trends and resolve complex issues. Customer Champion: Ensures that new services and changes deliver real value to end users. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we re always ready to help each other out. And we believe that our work can benefit society whether it s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit our clients as we assist them in becoming more diverse.
Sep 10, 2025
Full time
Join us as our Service Enablement Analyst at Peregrine Resourcing. Manchester or London Hybrid working The role You will play a key role within the Service Enablement function, ensuring that all new services, changes, entering live operations are tested, accepted, and supported in a controlled manner. You will validate that new capabilities meet business and customer expectations through Business Acceptance Testing and provide Hypercare support post-go-live to ensure stability, compliance, and continuous improvement. Responsibilities: Transition and Business Acceptance Testing Participate in the end-to-end service transition lifecycle ensuring a smooth handover to operations. Plan, coordinate and execute Business Acceptance Testing (BAT) to validate that new or changed services meet business and customer needs. Collaborate with test and design teams to ensure test scenarios are aligned to operational requirements and real-life service conditions. Identify and document gaps in readiness, raise risks and issues, and ensure they are resolved before go-live. Engage with business stakeholders to define acceptance criteria and obtain formal sign-off on successful completion of BAT. Support readiness reviews and ensure all entry and exit criteria are metxperience: Hypercare Support Monitor live deployments and migrations during the Hypercare phase, using real-time data to identify issues and track resolution. Investigate incidents and coordinate resolution across service providers, DCC teams, and industry stakeholders. Lead root cause analysis and ensure learning is captured for continuous improvement. Escalate significant risks or service-impacting issues and halt migrations where necessary to protect live operations. Ensure knowledge capture, training and documentation are completed prior to service go-live. Collaboration and Communication Work closely with Service Delivery, Change, Test, Service Management, and Customer Relationship teams. Maintain effective communication with stakeholders at all levels, providing updates on status, risks, and progress. Influence service design to reflect operational and customer needs early in the lifecycle. Requirements Advanced Excel and PowerPoint for reporting, analysis, and presentations. Knowledge of ITIL practices and project delivery methodologies (e.g., Agile, Prince2). Familiarity with tools such as Remedy or ServiceNow. Experience in service transition, operational change, or early-life support within complex, regulated industries (Energy or Telecoms preferred). Hands-on experience in Business Acceptance Testing and stakeholder sign-off processes. Confidence working in matrixed organisations with third-party service providers Delivery-Focused: Ability to prioritise and manage competing deadlines, ensuring high-quality service delivery under pressure. Effective Communicator: Able to translate technical detail into business understanding and influence across levels. Team-Oriented: Works collaboratively and shares knowledge to drive collective success. Analytical Mindset: Uses data and insight to identify trends and resolve complex issues. Customer Champion: Ensures that new services and changes deliver real value to end users. About us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want. We have a range of benefits you will receive alongside your salary. Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and we re always ready to help each other out. And we believe that our work can benefit society whether it s finding the digital talent of the future or being a driver for social mobility. Our commitment to diversity: At Peregrine, we re proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit our clients as we assist them in becoming more diverse.
Principal Service Desk As a Principal Support Analyst - Azure, you will serve as a senior technical authority within the support team, providing advanced troubleshooting, mentoring, and operational oversight across customer Azure environments. While not the final escalation point, you will play a key role in resolving complex issues, guiding 1st to 3rd line engineers, and ensuring service excellence across our managed services. This role is ideal for someone with deep Azure experience, a strong customer focus, and a passion for developing others while maintaining hands-on technical involvement. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Job Description below: Key Responsibilities Act as a senior escalation point for complex Azure and infrastructure-related incidents, working closely with Azure Engineers and Technical Leads when needed. Support the design, deployment, and maintenance of Azure IaaS and PaaS solutions. Provide technical leadership and mentoring to 1st, 2nd, and 3rd line engineers. Collaborate with project teams to support cloud migrations and service transitions. Monitor and maintain customer Azure environments using tools such as Azure Monitor, Log Analytics, and Sentinel. Contribute to root cause analysis and implement service improvements. Assist in developing and enforcing operational best practices and documentation. Participate in technical reviews, knowledge sharing, and internal training sessions. Support the onboarding of new customers and services into the managed support model. Technical Expertise Strong knowledge of Microsoft Azure, including: Azure Virtual Machines, Networking, Storage, and Identity (Azure AD) Azure Backup, Site Recovery, and hybrid cloud configurations Infrastructure as Code (ARM, Bicep, or Terraform) Experience with virtualization platforms (VMware, Hyper-V) Proficient in Scripting and automation (PowerShell, Azure CLI) Solid understanding of networking fundamentals (DNS, VPN, Firewalls) Familiarity with monitoring and security tools (Azure Monitor, SCOM, OMS) Professional Experience Significant experience in a senior support role within a Managed Services Provider (MSP) or enterprise IT environment. Demonstrated ability to resolve complex technical issues and mentor junior staff. Experience working in a structured support environment with defined SLAs and escalation paths. Certifications (Preferred) Microsoft Certified: Azure Administrator Associate or equivalent Microsoft Certified: Azure Solutions Architect (desirable) ITIL Foundation or higher SC Clearance (or eligibility to obtain) Soft Skills Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Proactive, self-motivated, and collaborative Able to explain technical concepts clearly to both technical and non-technical audiences Career Development Access to Microsoft certification programs and exam vouchers Online training via Pluralsight Opportunities to progress into Azure Engineering, Technical Lead, or Consulting roles Work Environment Primarily home-based with occasional travel to customer sites and the London office Flexible working arrangements and a collaborative team culture Salary: £35k - £37k This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.
Sep 10, 2025
Full time
Principal Service Desk As a Principal Support Analyst - Azure, you will serve as a senior technical authority within the support team, providing advanced troubleshooting, mentoring, and operational oversight across customer Azure environments. While not the final escalation point, you will play a key role in resolving complex issues, guiding 1st to 3rd line engineers, and ensuring service excellence across our managed services. This role is ideal for someone with deep Azure experience, a strong customer focus, and a passion for developing others while maintaining hands-on technical involvement. Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the heart of who we are, we believe in creating value and sustainability through everything we do for our clients, staff, communities, and the planet. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Job Description below: Key Responsibilities Act as a senior escalation point for complex Azure and infrastructure-related incidents, working closely with Azure Engineers and Technical Leads when needed. Support the design, deployment, and maintenance of Azure IaaS and PaaS solutions. Provide technical leadership and mentoring to 1st, 2nd, and 3rd line engineers. Collaborate with project teams to support cloud migrations and service transitions. Monitor and maintain customer Azure environments using tools such as Azure Monitor, Log Analytics, and Sentinel. Contribute to root cause analysis and implement service improvements. Assist in developing and enforcing operational best practices and documentation. Participate in technical reviews, knowledge sharing, and internal training sessions. Support the onboarding of new customers and services into the managed support model. Technical Expertise Strong knowledge of Microsoft Azure, including: Azure Virtual Machines, Networking, Storage, and Identity (Azure AD) Azure Backup, Site Recovery, and hybrid cloud configurations Infrastructure as Code (ARM, Bicep, or Terraform) Experience with virtualization platforms (VMware, Hyper-V) Proficient in Scripting and automation (PowerShell, Azure CLI) Solid understanding of networking fundamentals (DNS, VPN, Firewalls) Familiarity with monitoring and security tools (Azure Monitor, SCOM, OMS) Professional Experience Significant experience in a senior support role within a Managed Services Provider (MSP) or enterprise IT environment. Demonstrated ability to resolve complex technical issues and mentor junior staff. Experience working in a structured support environment with defined SLAs and escalation paths. Certifications (Preferred) Microsoft Certified: Azure Administrator Associate or equivalent Microsoft Certified: Azure Solutions Architect (desirable) ITIL Foundation or higher SC Clearance (or eligibility to obtain) Soft Skills Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Proactive, self-motivated, and collaborative Able to explain technical concepts clearly to both technical and non-technical audiences Career Development Access to Microsoft certification programs and exam vouchers Online training via Pluralsight Opportunities to progress into Azure Engineering, Technical Lead, or Consulting roles Work Environment Primarily home-based with occasional travel to customer sites and the London office Flexible working arrangements and a collaborative team culture Salary: £35k - £37k This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.
As a Principal Support Analyst - Azure, you will serve as a senior technical authority within the support team, providing advanced troubleshooting, mentoring, and operational oversight across customer Azure environments. While not the final escalation point, you will play a key role in resolving complex issues, guiding 1st to 3rd line engineers, and ensuring service excellence across our managed services. This role is ideal for someone with deep Azure experience, a strong customer focus, and a passion for developing others while maintaining hands-on technical involvement. Key Responsibilities Act as a senior escalation point for complex Azure and infrastructure-related incidents, working closely with Azure Engineers and Technical Leads when needed. Support the design, deployment, and maintenance of Azure IaaS and PaaS solutions. Provide technical leadership and mentoring to 1st, 2nd, and 3rd line engineers. Collaborate with project teams to support cloud migrations and service transitions. Monitor and maintain customer Azure environments using tools such as Azure Monitor, Log Analytics, and Sentinel. Contribute to root cause analysis and implement service improvements. Assist in developing and enforcing operational best practices and documentation. Participate in technical reviews, knowledge sharing, and internal training sessions. Support the onboarding of new customers and services into the managed support model. Technical Expertise Strong knowledge of Microsoft Azure, including: Azure Virtual Machines, Networking, Storage, and Identity (Azure AD) Azure Backup, Site Recovery, and hybrid cloud configurations Infrastructure as Code (ARM, Bicep, or Terraform) Experience with virtualization platforms (VMware, Hyper-V) Proficient in Scripting and automation (PowerShell, Azure CLI) Solid understanding of networking fundamentals (DNS, VPN, Firewalls) Familiarity with monitoring and security tools (Azure Monitor, SCOM, OMS) Professional Experience Significant experience in a senior support role within a Managed Services Provider (MSP) or enterprise IT environment. Demonstrated ability to resolve complex technical issues and mentor junior staff. Experience working in a structured support environment with defined SLAs and escalation paths. Certifications (Preferred) Microsoft Certified: Azure Administrator Associate or equivalent Microsoft Certified: Azure Solutions Architect (desirable) ITIL Foundation or higher SC Clearance (or eligibility to obtain) Soft Skills Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Proactive, self-motivated, and collaborative Able to explain technical concepts clearly to both technical and non-technical audiences Career Development Access to Microsoft certification programs and exam vouchers Online training via Pluralsight Opportunities to progress into Azure Engineering, Technical Lead, or Consulting roles Work Environment Primarily home-based with occasional travel to customer sites and the London office Flexible working arrangements and a collaborative team culture This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.
Sep 10, 2025
Full time
As a Principal Support Analyst - Azure, you will serve as a senior technical authority within the support team, providing advanced troubleshooting, mentoring, and operational oversight across customer Azure environments. While not the final escalation point, you will play a key role in resolving complex issues, guiding 1st to 3rd line engineers, and ensuring service excellence across our managed services. This role is ideal for someone with deep Azure experience, a strong customer focus, and a passion for developing others while maintaining hands-on technical involvement. Key Responsibilities Act as a senior escalation point for complex Azure and infrastructure-related incidents, working closely with Azure Engineers and Technical Leads when needed. Support the design, deployment, and maintenance of Azure IaaS and PaaS solutions. Provide technical leadership and mentoring to 1st, 2nd, and 3rd line engineers. Collaborate with project teams to support cloud migrations and service transitions. Monitor and maintain customer Azure environments using tools such as Azure Monitor, Log Analytics, and Sentinel. Contribute to root cause analysis and implement service improvements. Assist in developing and enforcing operational best practices and documentation. Participate in technical reviews, knowledge sharing, and internal training sessions. Support the onboarding of new customers and services into the managed support model. Technical Expertise Strong knowledge of Microsoft Azure, including: Azure Virtual Machines, Networking, Storage, and Identity (Azure AD) Azure Backup, Site Recovery, and hybrid cloud configurations Infrastructure as Code (ARM, Bicep, or Terraform) Experience with virtualization platforms (VMware, Hyper-V) Proficient in Scripting and automation (PowerShell, Azure CLI) Solid understanding of networking fundamentals (DNS, VPN, Firewalls) Familiarity with monitoring and security tools (Azure Monitor, SCOM, OMS) Professional Experience Significant experience in a senior support role within a Managed Services Provider (MSP) or enterprise IT environment. Demonstrated ability to resolve complex technical issues and mentor junior staff. Experience working in a structured support environment with defined SLAs and escalation paths. Certifications (Preferred) Microsoft Certified: Azure Administrator Associate or equivalent Microsoft Certified: Azure Solutions Architect (desirable) ITIL Foundation or higher SC Clearance (or eligibility to obtain) Soft Skills Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Proactive, self-motivated, and collaborative Able to explain technical concepts clearly to both technical and non-technical audiences Career Development Access to Microsoft certification programs and exam vouchers Online training via Pluralsight Opportunities to progress into Azure Engineering, Technical Lead, or Consulting roles Work Environment Primarily home-based with occasional travel to customer sites and the London office Flexible working arrangements and a collaborative team culture This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview.
Your new company We're working with a long-standing transport and logistics business that plays a key role in connecting communities and supporting tourism and trade across the South Coast and the Isle of Wight. They're currently investing in digital transformation and improving how things work behind the scenes to make life easier for both customers and staff. As part of this, they're looking to bring in a Business Analyst to help shape how systems and processes evolve. It's a great opportunity for someone who enjoys working across different teams, turning business needs into practical solutions, and supporting change that makes a real difference. Your new role As a Business Analyst, your main focus will be understanding how the organisation works and identifying ways to improve it. You'll be responsible for gathering and documenting business requirements clearly and accurately, making sure everyone is on the same page from the start. This includes working closely with teams to map out current processes and design future ones that are more efficient and effective. You'll play a key role in supporting change initiatives, helping teams adapt to new systems and ways of working. Whether it's introducing new technology or refining existing processes, you'll be there to guide people through the transition and make sure it sticks. Strong communication is essential in this role. You'll be engaging with stakeholders at all levels, including senior leaders and non-technical colleagues, so being able to explain things clearly and build trust is important. You'll also be expected to track the benefits of the changes you help implement, showing the value delivered and making sure improvements are measurable. In addition to your core BA responsibilities, you'll support project planning and delivery when needed. This could involve helping to manage risks, timelines, and resources to keep things moving smoothly. What you'll need to succeed You'll have solid experience in business analysis, particularly when it comes to gathering requirements and mapping processes. You'll need to be confident producing clear, structured documentation that helps teams understand what's needed and why. A good understanding of change management is important too. You'll be helping people adapt to new systems and ways of working, so being able to support adoption and guide teams through change will be key. We're also looking for someone who can track the benefits of the work they do, showing the value delivered and making sure improvements are measurable. It's not just about making changes, but about making a difference. Strong communication skills are essential. You'll be working with a range of stakeholders, including senior leaders and non-technical colleagues, so being able to explain things clearly and build trust is a must. Finally, while this isn't a project management role, some experience in supporting planning, managing risks, and helping with delivery would be useful. You'll be part of a collaborative team. What you'll get in return Company pension contributions Bonus schemes and employee recognition programmes Life assurance and insurance cover Generous annual leave allowance (up to 33 days) Christmas bonus Salary sacrifice schemes (Cycle to Work, car schemes, pension) Employee Assistance Programme (EAP) - 24/7 confidential support Virtual GP service Annual flu vaccinations Staff discounts What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 10, 2025
Full time
Your new company We're working with a long-standing transport and logistics business that plays a key role in connecting communities and supporting tourism and trade across the South Coast and the Isle of Wight. They're currently investing in digital transformation and improving how things work behind the scenes to make life easier for both customers and staff. As part of this, they're looking to bring in a Business Analyst to help shape how systems and processes evolve. It's a great opportunity for someone who enjoys working across different teams, turning business needs into practical solutions, and supporting change that makes a real difference. Your new role As a Business Analyst, your main focus will be understanding how the organisation works and identifying ways to improve it. You'll be responsible for gathering and documenting business requirements clearly and accurately, making sure everyone is on the same page from the start. This includes working closely with teams to map out current processes and design future ones that are more efficient and effective. You'll play a key role in supporting change initiatives, helping teams adapt to new systems and ways of working. Whether it's introducing new technology or refining existing processes, you'll be there to guide people through the transition and make sure it sticks. Strong communication is essential in this role. You'll be engaging with stakeholders at all levels, including senior leaders and non-technical colleagues, so being able to explain things clearly and build trust is important. You'll also be expected to track the benefits of the changes you help implement, showing the value delivered and making sure improvements are measurable. In addition to your core BA responsibilities, you'll support project planning and delivery when needed. This could involve helping to manage risks, timelines, and resources to keep things moving smoothly. What you'll need to succeed You'll have solid experience in business analysis, particularly when it comes to gathering requirements and mapping processes. You'll need to be confident producing clear, structured documentation that helps teams understand what's needed and why. A good understanding of change management is important too. You'll be helping people adapt to new systems and ways of working, so being able to support adoption and guide teams through change will be key. We're also looking for someone who can track the benefits of the work they do, showing the value delivered and making sure improvements are measurable. It's not just about making changes, but about making a difference. Strong communication skills are essential. You'll be working with a range of stakeholders, including senior leaders and non-technical colleagues, so being able to explain things clearly and build trust is a must. Finally, while this isn't a project management role, some experience in supporting planning, managing risks, and helping with delivery would be useful. You'll be part of a collaborative team. What you'll get in return Company pension contributions Bonus schemes and employee recognition programmes Life assurance and insurance cover Generous annual leave allowance (up to 33 days) Christmas bonus Salary sacrifice schemes (Cycle to Work, car schemes, pension) Employee Assistance Programme (EAP) - 24/7 confidential support Virtual GP service Annual flu vaccinations Staff discounts What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Service Design & Transition Analyst - FTC A leading financial services corporation is hiring a Service Design & Transition Analyst to join my clients IT Service Operations team on a 6-month FTC to be based in either Chatham or Wolverhampton on a hybrid basis paying between £51,000 to £57,000. In this role, you'll ensure new and changing services are designed and transitioned into live operation with rigour, resilience, and alignment to best practice. Ideally the chosen candidate will have several years experience within a dedicated Service Design position with exposure to Azure Virtual Desktop to join a maturing Service Design practice. What you'll do: Manage end-to-end Service Design & Transition activities across projects. Work with Project Managers and IT teams to deliver robust support models and service readiness. Contribute to Go/No-Go decisions, ensuring operational resilience and acceptance criteria are met. Support continual improvement of Service Design standards and processes. Collaborate across IT, vendors, and business units to ensure seamless service integration. What we're looking for: 3+ years' IT Service Management experience in an ITIL v3/v4 environment. 1+ year in Service Design or Service Transition. Strong knowledge of ITIL processes, Service Design methodologies, and project frameworks. Excellent stakeholder management, communication, and organisational skills. ITIL Foundation certification (v3 or above). Experience in financial services, Data Governance, or cloud (Azure, M365, SaaS) would be an advantage. If you're passionate about shaping reliable, future-fit IT services and driving operational excellence, please apply with an up to date tailored CV.
Sep 10, 2025
Service Design & Transition Analyst - FTC A leading financial services corporation is hiring a Service Design & Transition Analyst to join my clients IT Service Operations team on a 6-month FTC to be based in either Chatham or Wolverhampton on a hybrid basis paying between £51,000 to £57,000. In this role, you'll ensure new and changing services are designed and transitioned into live operation with rigour, resilience, and alignment to best practice. Ideally the chosen candidate will have several years experience within a dedicated Service Design position with exposure to Azure Virtual Desktop to join a maturing Service Design practice. What you'll do: Manage end-to-end Service Design & Transition activities across projects. Work with Project Managers and IT teams to deliver robust support models and service readiness. Contribute to Go/No-Go decisions, ensuring operational resilience and acceptance criteria are met. Support continual improvement of Service Design standards and processes. Collaborate across IT, vendors, and business units to ensure seamless service integration. What we're looking for: 3+ years' IT Service Management experience in an ITIL v3/v4 environment. 1+ year in Service Design or Service Transition. Strong knowledge of ITIL processes, Service Design methodologies, and project frameworks. Excellent stakeholder management, communication, and organisational skills. ITIL Foundation certification (v3 or above). Experience in financial services, Data Governance, or cloud (Azure, M365, SaaS) would be an advantage. If you're passionate about shaping reliable, future-fit IT services and driving operational excellence, please apply with an up to date tailored CV.
Hybrid/Remote there could be occasions when you will required to attend meetings at Dorset Council offices in Dorchester. 380 to 450 a day 3 months Outside IR35 Support and undertake aspects of the following. The Commission and Procurement Programme. also identified that to scale up a programme of this nature would require specialist expertise which would not ordinarily be found within an organisation such as a council as there would be little need for these skill in the longer-term service delivery. In addition, the successful candidate has over the years removed those roles which would be able to support such as cost analysts and commercial quality assurance leads. Whilst it is evident that some teams and services could undertake/support the 3rd Party Spend activity it was highly likely that resources would not be able to be made available. It was also noted that this project is time constrained . Investigations, analysis, and the production of a detailed list of opportunities and the activity to secure them within this financial year needs to be completed no later than early/mid December 2025. If this is not achieved it is possible that the in-year savings target would be reduced or worse, not met. There are several considerations which also need to be factored into the process for determining the opportunities to be progressed: Contract content regarding roll-off times, exit strategies etc Internal governance and decision-making Financial reporting periods Cabinet reporting if required 1. Scope Of Works By using external specialist resources there is an opportunity to also more broadly use their skills and expertise to support with the design of the future state commercial architecture and in the upfront design works of identify a programme and its scope which could undertake this, including with income opportunity analysis. This would not be possible with internal resources due to demand and capacity constraints. The proposal as to the scope of work will be to: 3rd Party Spend Undertake direct investigations of areas and/or contracts identified for deeper scrutiny. Assess and make direct recommendations for reducing and/or consolidating 3party spend contract types. Identifying the in-yearcashable savings clearly articulating the route to contract closure and the delivery forecast profile. To support early termination activity. Support with the review, scrutiny and oversight of new emerging contracts. Provide SME advise relating to contract development for new and emerging large contracts. Provide cost analysis and return on investment analysis of contracts. Review and provide quality assurance assessment on contracts and suppliers as directed. Investigate, identify, and capture future-years 3rd party spend reductions and develop savings profile and delivery pipeline. Strengthen & Secure Investigate and review the Councils current approach to frameworks. Identify where framework opportunities exist and work with procurement team to understand alternative options. Support with the standing up, consolidating existing where possible, identifying new opportunities regarding frameworks and other commercial best practice approaches. Make recommendations and support with the identification of tools and guidance which can support our people when undertaking commercial activity. Identity opportunities for better consolidation of work and use of assets to gain maximum value (considering both financial and social value) across the commissioning eco-system including with VCR's etc. Design and develop a robust commercial assessment framework which balances both empirical evidence and data alongside more transitional financial evidence and promotes systems-thinking. Develop the risk appetite and risk assessment approach incl. risks of doing/not doing, national standings and best practice impacts cost translation. The Opening of Opportunities Review the PwC report which identifies a potential 40m savings opportunity and provide framework plan for further investigation. Support in the assessment of Stop/Go/Delay opportunities/decisions aligned to the 3rd Party Spend and broader cross organisational commissioning activity being undertaken within CPP and the wider Council commercial landscape. Proactively identify underperforming contracts and recommendations for reimbursement. Proactively research additional/alternative income sources such as through bids and grants, services charges, and others, which to date have been unable to be fully optimised due to capacity constraints. The outcomes will be required to enable: Consolidation & Standardisation - the design of an end-to-end organisational commissioning and commercial strategy and model that enables transparency and understanding across the eco-system and architecture. Setting of clear standards and policies and evidence led decision making through more robust commercial scrutiny and better use of data. The reduction of errors and the ability to allocate resources more effectively and remove day to day non-essential duties. Spend reduction and income generation - an update to the existing commercial strategy and focus this on alignment with the commissioning model architecture. Strengthened governance and oversight and the putting in place of effective governance and management control processes to drive risk reduction and to reduce costs. Ways of Working - which includes but are not limited to: Governance & Quality Assurance Demand management - the development of demand management strategies, horizon scanning capabilities and trend analysis approaches that can support with resource planning. Futureproofing by undertaking effective demand vs. capacity analysis and enable internal surge capability through cross skilling of people. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Sep 10, 2025
Seasonal
Hybrid/Remote there could be occasions when you will required to attend meetings at Dorset Council offices in Dorchester. 380 to 450 a day 3 months Outside IR35 Support and undertake aspects of the following. The Commission and Procurement Programme. also identified that to scale up a programme of this nature would require specialist expertise which would not ordinarily be found within an organisation such as a council as there would be little need for these skill in the longer-term service delivery. In addition, the successful candidate has over the years removed those roles which would be able to support such as cost analysts and commercial quality assurance leads. Whilst it is evident that some teams and services could undertake/support the 3rd Party Spend activity it was highly likely that resources would not be able to be made available. It was also noted that this project is time constrained . Investigations, analysis, and the production of a detailed list of opportunities and the activity to secure them within this financial year needs to be completed no later than early/mid December 2025. If this is not achieved it is possible that the in-year savings target would be reduced or worse, not met. There are several considerations which also need to be factored into the process for determining the opportunities to be progressed: Contract content regarding roll-off times, exit strategies etc Internal governance and decision-making Financial reporting periods Cabinet reporting if required 1. Scope Of Works By using external specialist resources there is an opportunity to also more broadly use their skills and expertise to support with the design of the future state commercial architecture and in the upfront design works of identify a programme and its scope which could undertake this, including with income opportunity analysis. This would not be possible with internal resources due to demand and capacity constraints. The proposal as to the scope of work will be to: 3rd Party Spend Undertake direct investigations of areas and/or contracts identified for deeper scrutiny. Assess and make direct recommendations for reducing and/or consolidating 3party spend contract types. Identifying the in-yearcashable savings clearly articulating the route to contract closure and the delivery forecast profile. To support early termination activity. Support with the review, scrutiny and oversight of new emerging contracts. Provide SME advise relating to contract development for new and emerging large contracts. Provide cost analysis and return on investment analysis of contracts. Review and provide quality assurance assessment on contracts and suppliers as directed. Investigate, identify, and capture future-years 3rd party spend reductions and develop savings profile and delivery pipeline. Strengthen & Secure Investigate and review the Councils current approach to frameworks. Identify where framework opportunities exist and work with procurement team to understand alternative options. Support with the standing up, consolidating existing where possible, identifying new opportunities regarding frameworks and other commercial best practice approaches. Make recommendations and support with the identification of tools and guidance which can support our people when undertaking commercial activity. Identity opportunities for better consolidation of work and use of assets to gain maximum value (considering both financial and social value) across the commissioning eco-system including with VCR's etc. Design and develop a robust commercial assessment framework which balances both empirical evidence and data alongside more transitional financial evidence and promotes systems-thinking. Develop the risk appetite and risk assessment approach incl. risks of doing/not doing, national standings and best practice impacts cost translation. The Opening of Opportunities Review the PwC report which identifies a potential 40m savings opportunity and provide framework plan for further investigation. Support in the assessment of Stop/Go/Delay opportunities/decisions aligned to the 3rd Party Spend and broader cross organisational commissioning activity being undertaken within CPP and the wider Council commercial landscape. Proactively identify underperforming contracts and recommendations for reimbursement. Proactively research additional/alternative income sources such as through bids and grants, services charges, and others, which to date have been unable to be fully optimised due to capacity constraints. The outcomes will be required to enable: Consolidation & Standardisation - the design of an end-to-end organisational commissioning and commercial strategy and model that enables transparency and understanding across the eco-system and architecture. Setting of clear standards and policies and evidence led decision making through more robust commercial scrutiny and better use of data. The reduction of errors and the ability to allocate resources more effectively and remove day to day non-essential duties. Spend reduction and income generation - an update to the existing commercial strategy and focus this on alignment with the commissioning model architecture. Strengthened governance and oversight and the putting in place of effective governance and management control processes to drive risk reduction and to reduce costs. Ways of Working - which includes but are not limited to: Governance & Quality Assurance Demand management - the development of demand management strategies, horizon scanning capabilities and trend analysis approaches that can support with resource planning. Futureproofing by undertaking effective demand vs. capacity analysis and enable internal surge capability through cross skilling of people. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
IAM Technical Change Analyst (6-Month Contract) Location: London (Hybrid - 2-3 days/week in the office) Contract Length: 6 months We're looking for an experienced IAM Technical Change Analyst to join our team on a 6-month contract. This hybrid role offers the opportunity to work at the heart of technology change, enabling secure and effective identity and access management (IAM) solutions across a portfolio of initiatives. What You'll Do Act as a single point of contact (SPoC) or relationship-based fly-in resource (RBFiR) for IAM activities across multiple change initiatives. Design and implement IAM solutions that align with technology strategy, standards, and risk appetites. Collaborate with internal teams and third parties to ensure smooth "Path to Live" transitions. Provide day-one user access, knowledge creation, warranty support, and seamless handover into operations. Deliver proactive updates, manage risks and issues, and ensure timely delivery of milestones. Champion IAM capabilities to drive innovation and investment. Contribute to the development of service architecture and enablement tools and practices. What You'll Bring Strong technical expertise in IAM processes and tools. Proven experience in designing and implementing IAM solutions in complex environments. Excellent stakeholder management and communication skills. Ability to work flexibly, including occasional non-standard hours to support operational priorities. A collaborative mindset and willingness to support wider departmental goals. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Sep 09, 2025
Full time
IAM Technical Change Analyst (6-Month Contract) Location: London (Hybrid - 2-3 days/week in the office) Contract Length: 6 months We're looking for an experienced IAM Technical Change Analyst to join our team on a 6-month contract. This hybrid role offers the opportunity to work at the heart of technology change, enabling secure and effective identity and access management (IAM) solutions across a portfolio of initiatives. What You'll Do Act as a single point of contact (SPoC) or relationship-based fly-in resource (RBFiR) for IAM activities across multiple change initiatives. Design and implement IAM solutions that align with technology strategy, standards, and risk appetites. Collaborate with internal teams and third parties to ensure smooth "Path to Live" transitions. Provide day-one user access, knowledge creation, warranty support, and seamless handover into operations. Deliver proactive updates, manage risks and issues, and ensure timely delivery of milestones. Champion IAM capabilities to drive innovation and investment. Contribute to the development of service architecture and enablement tools and practices. What You'll Bring Strong technical expertise in IAM processes and tools. Proven experience in designing and implementing IAM solutions in complex environments. Excellent stakeholder management and communication skills. Ability to work flexibly, including occasional non-standard hours to support operational priorities. A collaborative mindset and willingness to support wider departmental goals. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Your new company You'll be working for a large, well-known organisation who are a reputable force within their industry. Your new role The Reporting Lead is responsible for leading the MI reporting function, ensuring the delivery of high-quality, timely, and insightful analytics and business intelligence solutions. This role plays a pivotal part in supporting strategic decision-making through data, managing a suite of over 100 reports, and driving the transition to modern BI technologies in alignment with the Data Strategy roadmap. Design and develop dashboards, reports, and interactive visualisations using Power BI and Cognos. Ensure end-to-end BI workflow is followed: from data sourcing and modelling to insight delivery. Build and maintain a reusable report library aligned with business needs. Lead the development of regulatory reports and ensure ongoing compliance. Translate business requirements into technical specifications and reporting solutions. Conduct detailed data analysis and support self-service reporting capabilities. Line management of the MI Reporting Analyst and oversight of MI/data apprentices. Provide training, mentoring, and quality assurance for all MI reporting deliverables. Build strong relationships with senior stakeholders. Communicate progress, risks, and issues effectively at the Executive level. Collaborating with Data Governance and Quality leads to align with the broader Data Strategy. What you'll need to succeed Proven experience in leading MI or BI reporting teams. Strong interpersonal and communication skills, with the ability to influence at all levels. Deep understanding of data strategy, data governance, and analytics best practices. Proficiency in BI tools and languages: Power BI, Cognos, SQL, Python. Experience with regulatory reporting and operational reporting processes. Strong analytical and problem-solving skills with attention to detail. Knowledge of business systems, data standards, and reporting frameworks. What you'll get in return A permanent role paying up to 53,000pa with benefits added. The role is based in Milton Keynes with Hybrid working on offer. SPONSORSHIP NOT AVAILABLE What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 08, 2025
Full time
Your new company You'll be working for a large, well-known organisation who are a reputable force within their industry. Your new role The Reporting Lead is responsible for leading the MI reporting function, ensuring the delivery of high-quality, timely, and insightful analytics and business intelligence solutions. This role plays a pivotal part in supporting strategic decision-making through data, managing a suite of over 100 reports, and driving the transition to modern BI technologies in alignment with the Data Strategy roadmap. Design and develop dashboards, reports, and interactive visualisations using Power BI and Cognos. Ensure end-to-end BI workflow is followed: from data sourcing and modelling to insight delivery. Build and maintain a reusable report library aligned with business needs. Lead the development of regulatory reports and ensure ongoing compliance. Translate business requirements into technical specifications and reporting solutions. Conduct detailed data analysis and support self-service reporting capabilities. Line management of the MI Reporting Analyst and oversight of MI/data apprentices. Provide training, mentoring, and quality assurance for all MI reporting deliverables. Build strong relationships with senior stakeholders. Communicate progress, risks, and issues effectively at the Executive level. Collaborating with Data Governance and Quality leads to align with the broader Data Strategy. What you'll need to succeed Proven experience in leading MI or BI reporting teams. Strong interpersonal and communication skills, with the ability to influence at all levels. Deep understanding of data strategy, data governance, and analytics best practices. Proficiency in BI tools and languages: Power BI, Cognos, SQL, Python. Experience with regulatory reporting and operational reporting processes. Strong analytical and problem-solving skills with attention to detail. Knowledge of business systems, data standards, and reporting frameworks. What you'll get in return A permanent role paying up to 53,000pa with benefits added. The role is based in Milton Keynes with Hybrid working on offer. SPONSORSHIP NOT AVAILABLE What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Functional Test Lead Location: Warwick, Hybrid Remuneration: Daily rate from 500 Contract Details: Fixed Term Contract for 6 months Working Pattern: Full Time Join our client, a leader in the electricity transmission industry, dedicated to connecting people to energy in a safe, reliable, and efficient manner! We are on the lookout for an enthusiastic Functional Test Lead to steer our testing efforts during an exciting transition to a new SCADA system. Responsibilities: Lead Waterfall Test Stages, including Point to Point (P2P), Automation, STRC (System Test and Regression of Connected systems), and UAT. Collaborate with Business SMEs and the wider Test Team for planning, estimating, preparation, and execution. Manage External Dependencies, including Test Data and Environment Management Services (TDEMS) and third-party coordination. Perform Quality Assurance with regular checks on test scope, coverage, and quality. Work closely with the Agile Test Lead to ensure alignment of user stories. Essential Knowledge and Experience: Experience leading SIT and UAT in customer-facing test stages across Agile and Waterfall methodologies. Strong skills in test planning, estimation, design, documentation, and defect management. Experience with JIRA and XRAY Test Management, along with Excel and Power BI reporting. Practical QA experience across client and supplier teams. Excellent problem-solving and communication skills. Desirable Knowledge and Experience: Familiarity with SCADA, Real-Time Control, and NMS, preferably OSI Aspentech/DGM products. Experience with Oracle MFT and Mulesoft APIs. Knowledge of industry standards (IEC101, IEC104, GI74, IEC 61850, IEEE). Qualifications Required: ISTQB Qualified. Primary Responsibilities: Lead testing for STRC, P2P, UAT, Automation. Manage test analysts/SMEs, ensuring effective support. Define scope and produce comprehensive test plans and reports. Coordinate STRC testing while ensuring quality of scripts/results. Create insightful test progress dashboards using JIRA, Excel, and Power BI. Secondary Responsibilities: Ensure requirements traceability in JIRA. Monitor test readiness and contribute to the Testing Workstream project plan. Stand in for the Defect Manager and lead defect triage when necessary. If you are ready to take on a pivotal role in a dynamic environment and have a passion for leading testing initiatives, we want to hear from you! Apply now to be part of this transformative journey. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Sep 08, 2025
Contractor
Job Title: Functional Test Lead Location: Warwick, Hybrid Remuneration: Daily rate from 500 Contract Details: Fixed Term Contract for 6 months Working Pattern: Full Time Join our client, a leader in the electricity transmission industry, dedicated to connecting people to energy in a safe, reliable, and efficient manner! We are on the lookout for an enthusiastic Functional Test Lead to steer our testing efforts during an exciting transition to a new SCADA system. Responsibilities: Lead Waterfall Test Stages, including Point to Point (P2P), Automation, STRC (System Test and Regression of Connected systems), and UAT. Collaborate with Business SMEs and the wider Test Team for planning, estimating, preparation, and execution. Manage External Dependencies, including Test Data and Environment Management Services (TDEMS) and third-party coordination. Perform Quality Assurance with regular checks on test scope, coverage, and quality. Work closely with the Agile Test Lead to ensure alignment of user stories. Essential Knowledge and Experience: Experience leading SIT and UAT in customer-facing test stages across Agile and Waterfall methodologies. Strong skills in test planning, estimation, design, documentation, and defect management. Experience with JIRA and XRAY Test Management, along with Excel and Power BI reporting. Practical QA experience across client and supplier teams. Excellent problem-solving and communication skills. Desirable Knowledge and Experience: Familiarity with SCADA, Real-Time Control, and NMS, preferably OSI Aspentech/DGM products. Experience with Oracle MFT and Mulesoft APIs. Knowledge of industry standards (IEC101, IEC104, GI74, IEC 61850, IEEE). Qualifications Required: ISTQB Qualified. Primary Responsibilities: Lead testing for STRC, P2P, UAT, Automation. Manage test analysts/SMEs, ensuring effective support. Define scope and produce comprehensive test plans and reports. Coordinate STRC testing while ensuring quality of scripts/results. Create insightful test progress dashboards using JIRA, Excel, and Power BI. Secondary Responsibilities: Ensure requirements traceability in JIRA. Monitor test readiness and contribute to the Testing Workstream project plan. Stand in for the Defect Manager and lead defect triage when necessary. If you are ready to take on a pivotal role in a dynamic environment and have a passion for leading testing initiatives, we want to hear from you! Apply now to be part of this transformative journey. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
A leading business technology provider is undergoing a major enterprise-wide transformation - and they're looking for a Senior Business Analyst to help shape the future of their data and technology landscape. The role is remote, and is therefore open to candidates across the UK, with some travel to their Head Office near Brighton. This is a new role, with a primary focus on a major data transformation project - the aim is to transition the business from its current landscape of bespoke, custom-built systems to more modern, streamlined solutions - such as the implementation of ServiceNow and a new Snowflake data warehouse. Due to the technical nature of the role, we're looking for a Business Analyst with a strong understanding of data structures and data modelling, and hands-on skills in SQL would be a real advantage. Key responsibilities will include: Leading impact assessments of proposed data model changes across a complex systems landscape Analysing dependencies between legacy in-house systems and new platforms Conducting detailed data mapping and collaborating with technical architects to design optimal data model structures. Communicating impact findings and risk assessments to business stakeholders in a clear, accessible manner Developing migration strategies and roadmaps for approved changes. Requirements: Prior experience as a Business Analyst, working on data-focused projects Strong knowledge of relational database design, normalisation, data modelling principles and data warehousing concepts Hands-on experience with SQL would be highly advantageous Able to communicate highly technical concepts to non-technical stakeholders A genuine interest in technology Benefits: Salary up to around £68,000 depending on experience Please Note: This is role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Tenth Revolution Group (and Nigel Frank) are the go-to recruiter for Power BI and Azure Data Platform roles in the UK, offering more opportunities across the country than any other. We're the proud sponsor and supporter of SQLBits, and the London Power BI User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at
Sep 08, 2025
Full time
A leading business technology provider is undergoing a major enterprise-wide transformation - and they're looking for a Senior Business Analyst to help shape the future of their data and technology landscape. The role is remote, and is therefore open to candidates across the UK, with some travel to their Head Office near Brighton. This is a new role, with a primary focus on a major data transformation project - the aim is to transition the business from its current landscape of bespoke, custom-built systems to more modern, streamlined solutions - such as the implementation of ServiceNow and a new Snowflake data warehouse. Due to the technical nature of the role, we're looking for a Business Analyst with a strong understanding of data structures and data modelling, and hands-on skills in SQL would be a real advantage. Key responsibilities will include: Leading impact assessments of proposed data model changes across a complex systems landscape Analysing dependencies between legacy in-house systems and new platforms Conducting detailed data mapping and collaborating with technical architects to design optimal data model structures. Communicating impact findings and risk assessments to business stakeholders in a clear, accessible manner Developing migration strategies and roadmaps for approved changes. Requirements: Prior experience as a Business Analyst, working on data-focused projects Strong knowledge of relational database design, normalisation, data modelling principles and data warehousing concepts Hands-on experience with SQL would be highly advantageous Able to communicate highly technical concepts to non-technical stakeholders A genuine interest in technology Benefits: Salary up to around £68,000 depending on experience Please Note: This is role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Tenth Revolution Group (and Nigel Frank) are the go-to recruiter for Power BI and Azure Data Platform roles in the UK, offering more opportunities across the country than any other. We're the proud sponsor and supporter of SQLBits, and the London Power BI User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at
