Client Services Representative

  • HR GO Recruitment
  • Ashford, Kent
  • Sep 11, 2025
Full time Real Estate

Job Description

Client Services Representative - (Kent)

Do you have excellent face-to-face customer service skills? Perhaps your experience comes from hospitality, retail, recruitment, estate agency, lettings, or supervising in a garden centre. Whatever your background, if you enjoy helping people and can work independently, we want to see your CV.

We are recruiting for a Client Services Representative to support a busy business centre. This is a varied and dynamic role, focusing on customer service, front-of-house operations, and administrative support, with occasional involvement in promoting services to clients.

Location: Kent
Salary: 26,000 - 28,000 (circa)

The Role

  • Welcome and assist visitors, tenants, and clients.
  • Manage reception, communal areas, and meeting rooms to a high standard.
  • Support day-to-day operations and administrative tasks.
  • Assist with client enquiries and ensure smooth delivery of services.
  • Support business centre activities and occasional promotional initiatives.
  • Provide reports and support initiatives to enhance the overall client experience.

About You

  • Professional, friendly, and confident with excellent communication skills.
  • Self-motivated and able to work independently.
  • Strong organisational skills and attention to detail.
  • Customer-focused with a proactive, positive approach.
  • Comfortable using IT systems and performing administrative tasks.

What We Offer

  • Salary of 26,000- 28,000 per year.
  • Monday to Friday, 08:30-17:00.
  • Free parking on site.
  • 25 days annual leave plus bank holidays.
  • A professional and supportive working environment.
  • A varied role with opportunities to develop skills in customer service, operations, administration, and occasional sales support.