Principal Support Analyst - Azure
35k to £37k
UK Security Clearance Required (or eligibility)
Mostly remote, with some site/head office visits
We're looking for a Principal Azure Support Analyst to join Methods, a £100M+ IT Services Consultancy delivering transformation for UK public sector organisations. This is a senior technical role providing advanced troubleshooting, mentoring, and operational oversight across customer Azure environments.
What you'll do:
Act as a senior escalation point for complex Azure and infrastructure incidents
Support design, deployment & maintenance of Azure IaaS & PaaS solutions
Mentor 1st to 3rd line engineers and share technical knowledge
Monitor, maintain, and optimise customer Azure environments
Contribute to root cause analysis & continuous service improvements
What you'll bring:
Strong Microsoft Azure experience (VMs, Networking, Storage, Azure AD, Backup, Site Recovery)
Experience with IaC (ARM, Bicep, or Terraform), PowerShell & Azure CLI
Background in MSP or enterprise IT support, comfortable with SLAs/escalations
Excellent communication skills & collaborative mindset
Microsoft Azure Administrator (or similar) + ITIL Foundation preferred
SC Clearance (or eligibility to obtain)
Why join Methods?
Flexible hybrid working & collaborative culture
Microsoft certification programs & online training (Pluralsight)
25 days holiday + option to buy 5 extra
Private medical insurance (incl. family), pension, life assurance