Justice Services Administrator

We have an exciting opportunity to work for North Wales Police at their headquarters in St Asaph for Justice Services Administrators.

As a Justice Services Administrator, you will provide vital administrative support within the Justice Administration department, ensuring the smooth operation of critical functions that affect victims, witnesses, and the justice system as a whole.

Key Responsibilities:

• Handle transactional administrative tasks related to collisions, tickets, summons, and witness care with precision and adherence to Service Level Agreements (SLAs).
• Maintain and update essential IT systems and records, such as the Record Management System (RMS) and the Witness Management System (WMS).
• Work collaboratively with internal and external agencies to address inquiries effectively.
• Monitor performance metrics and provide valuable feedback on business processes.

Provide dedicated support to victims and witnesses, ensuring they receive timely information and care.

What We Offer:
Hourly Rate: 13.53
Contract Type: Temporary
Working Pattern: Full-time - Hybrid
Location: Justice Services, St Asaph

To thrive in this role, you should bring:

• NVQ Level 3 in Administration or equivalent experience.
• Intermediate IT skills, including proficiency in Microsoft Office and a typing speed of at least 35 wpm.
• Strong communication skills, both verbal and written.
• Clerical experience, including filing and typing.
• A self-motivated and proactive attitude, with the ability to prioritise tasks and meet deadlines.

Welsh Language Requirement:
Verbal Level: 2 (Ability to respond to simple requests)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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