Parts Advisor Location of the Parts Advisor role: Brighouse Salary: up to 30k (DOE) Hours: Monday to Friday plus Saturday rota A Brighouse based company is seeking a proactive and customer-focused Parts Advisor to join our busy team. You'll play a key role in supporting the workshop and retail customers by supplying the right parts, maintaining stock levels, and ensuring excellent service. Key Responsibilities Identify, source, and supply vehicle parts to retail customers, workshop, and trade accounts Provide accurate advice on parts availability, pricing, and compatibility Process orders efficiently using the dealer management system Receive, check, and store incoming stock deliveries Monitor and maintain stock levels to ensure availability Handle customer enquiries at the counter, over the phone, and via email Build strong relationships with customers and colleagues Assist with stock control, returns, and warranty parts processes About You Previous experience as a Parts Advisor or in a similar automotive parts role (preferred) Knowledge of commercial vehicle parts advantageous, but not essential (training provided) Strong IT and administration skills Excellent communication and customer service skills Ability to work well in a fast-paced team environment Reliable, organised, and detail-oriented Benefits of the Parts Advisor role : Competitive salary package Working for a well-established, reputable company Training and career development opportunities Supportive team environment within a well-established company If you're a motivated individual with a passion for the motor trade and first-class customer service, apply for the Parts Advisor position today or contact Maisie at E3 Recruitment.
Sep 14, 2025
Full time
Parts Advisor Location of the Parts Advisor role: Brighouse Salary: up to 30k (DOE) Hours: Monday to Friday plus Saturday rota A Brighouse based company is seeking a proactive and customer-focused Parts Advisor to join our busy team. You'll play a key role in supporting the workshop and retail customers by supplying the right parts, maintaining stock levels, and ensuring excellent service. Key Responsibilities Identify, source, and supply vehicle parts to retail customers, workshop, and trade accounts Provide accurate advice on parts availability, pricing, and compatibility Process orders efficiently using the dealer management system Receive, check, and store incoming stock deliveries Monitor and maintain stock levels to ensure availability Handle customer enquiries at the counter, over the phone, and via email Build strong relationships with customers and colleagues Assist with stock control, returns, and warranty parts processes About You Previous experience as a Parts Advisor or in a similar automotive parts role (preferred) Knowledge of commercial vehicle parts advantageous, but not essential (training provided) Strong IT and administration skills Excellent communication and customer service skills Ability to work well in a fast-paced team environment Reliable, organised, and detail-oriented Benefits of the Parts Advisor role : Competitive salary package Working for a well-established, reputable company Training and career development opportunities Supportive team environment within a well-established company If you're a motivated individual with a passion for the motor trade and first-class customer service, apply for the Parts Advisor position today or contact Maisie at E3 Recruitment.
Job Description We are seeking to recruit a Lead/Principal Process Engineer to work within a multi-disciplinary team delivering projects in our Natural Resources Sector with a focus on our Energy projects. This may cover a range of projects from Concept Studies through to detailed design. A Principal Process Engineer will normally be the most senior engineer of his discipline on a particular project with overall accountability for delivering the process engineering aspects of the project and providing technical leadership. The role reports to the Head of Process Engineering. The role will be based at the Costain Aberdeen Office with an expectation of office-based working for at least two days per week - our informal dynamic working policy allows all employees to discuss and agree flexibility to where, when and how they work based on individual preferences and subject to role requirements and team needs. Flexibility required for site visits, design reviews and client meetings, mainly within the Northwest region. Support and guide more junior team members. Challenge and deliver value engineering solutions. Confident and authoritative in front of clients. Responsibilities As a client facing Principal Engineer, your responsibilities will involve: Responsibility for Process Engineering discipline technical input for projects and/or proposals; including preparation, checking and/or approval of engineering documentation. Organising discipline staff allocated to the project, allocating work and ensuring delivery against plan. Production of high-quality engineering deliverables to schedule, budget and client satisfaction Ensuring all applicable national and international codes of practice, legislation and company/client standards and procedures are complied with. Reviewing supplier's quotations and preparing technical bid assessments Representing the Process Engineering in discussions and meetings with client, vendors and third parties. Proactive liaison with other engineering disciplines to ensure integration of Process Engineering design requirements into the overall engineering design. Offering advice and support to colleagues and subordinates on development needs taking into account work activities, learning ability and circumstances including mentoring and developing graduates and less experienced engineers. Displaying Costain values and behaviours, and commitment to the highest standards of safe and ethical behaviour, to ensure safe and reliable operations and client satisfaction. Ensuring personal compliance with current company policy, relevant legislation and company and client's requirements for Quality, Health, Safety and Environmental matters and work in such a manner not to cause personal harm or injury to fellow workers, client and subcontractor employees or the environment. More specific tasks include: To communicate to team members the project objectives and execution strategies and provide training as required on company workflow, methods and business systems. Developing discipline programme activities/deliverables and interdependencies Planning for adequate resources; monitoring and reporting design progress and man-hour usage to the project management team. Optioneering assessments, defining scopes of work, supporting estimates and business development. Providing advice and guidance on specialist discipline matters relating to nuclear sector requirements, regulations, latest technologies and industry best practice. Supporting the Project Manager in identifying change, progress reporting, tracking of issues, risks and resolutions Supporting the Head of Process Engineering in delivering the company performance management process including setting objectives, assisting colleagues and subordinates in achieving their objectives, conducting performance reviews of team members where delegated and/or providing feedback on team member performance to their line managers. Supporting the Head of Process Engineering in technical development of the function. Qualifications Degree in Chemical Engineering Minimum Bachelor of Science in chemical engineering or related fields, or Master's would be preferred. 5-10 years of experience within the Energy Industry with an emphasis on pre-feasibility and feasibility studies. Minimum of 5 years' experience with process modelling tools like UniSim, HYSYS, ASPEN Plus, VMGsim Significant experience in chemical/process engineering design experience for chemical plants Significant experience in an engineering consultancy/contracting environment. Good knowledge and experience of oil and gas and energy industry sector working practices and industry standards Extensive knowledge of UK legislation and standards Awareness of risk identification, quantification, management and of HSE requirements Experience in the full engineering project lifecycle including. Development of process design deliverables including Process Flow Diagrams, Heat and Material Balances, Process Design Philosophies, P&ID's, Process Line List, Cause & Effect's, Process Equipment & Instrument specifications, Relief and Blowdown calculations. Technical safety & environmental knowledge and experience including HAZID, HAZOP and SIL Classification using LOPA. Technical Risk Management. Commercial Awareness. Proactive, self-motivated and solutions biased. Strong interpersonal skills. Effective communicator. Strong technical writing skills. Excellent IT skills including Microsoft Word and Excel. About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Sep 14, 2025
Full time
Job Description We are seeking to recruit a Lead/Principal Process Engineer to work within a multi-disciplinary team delivering projects in our Natural Resources Sector with a focus on our Energy projects. This may cover a range of projects from Concept Studies through to detailed design. A Principal Process Engineer will normally be the most senior engineer of his discipline on a particular project with overall accountability for delivering the process engineering aspects of the project and providing technical leadership. The role reports to the Head of Process Engineering. The role will be based at the Costain Aberdeen Office with an expectation of office-based working for at least two days per week - our informal dynamic working policy allows all employees to discuss and agree flexibility to where, when and how they work based on individual preferences and subject to role requirements and team needs. Flexibility required for site visits, design reviews and client meetings, mainly within the Northwest region. Support and guide more junior team members. Challenge and deliver value engineering solutions. Confident and authoritative in front of clients. Responsibilities As a client facing Principal Engineer, your responsibilities will involve: Responsibility for Process Engineering discipline technical input for projects and/or proposals; including preparation, checking and/or approval of engineering documentation. Organising discipline staff allocated to the project, allocating work and ensuring delivery against plan. Production of high-quality engineering deliverables to schedule, budget and client satisfaction Ensuring all applicable national and international codes of practice, legislation and company/client standards and procedures are complied with. Reviewing supplier's quotations and preparing technical bid assessments Representing the Process Engineering in discussions and meetings with client, vendors and third parties. Proactive liaison with other engineering disciplines to ensure integration of Process Engineering design requirements into the overall engineering design. Offering advice and support to colleagues and subordinates on development needs taking into account work activities, learning ability and circumstances including mentoring and developing graduates and less experienced engineers. Displaying Costain values and behaviours, and commitment to the highest standards of safe and ethical behaviour, to ensure safe and reliable operations and client satisfaction. Ensuring personal compliance with current company policy, relevant legislation and company and client's requirements for Quality, Health, Safety and Environmental matters and work in such a manner not to cause personal harm or injury to fellow workers, client and subcontractor employees or the environment. More specific tasks include: To communicate to team members the project objectives and execution strategies and provide training as required on company workflow, methods and business systems. Developing discipline programme activities/deliverables and interdependencies Planning for adequate resources; monitoring and reporting design progress and man-hour usage to the project management team. Optioneering assessments, defining scopes of work, supporting estimates and business development. Providing advice and guidance on specialist discipline matters relating to nuclear sector requirements, regulations, latest technologies and industry best practice. Supporting the Project Manager in identifying change, progress reporting, tracking of issues, risks and resolutions Supporting the Head of Process Engineering in delivering the company performance management process including setting objectives, assisting colleagues and subordinates in achieving their objectives, conducting performance reviews of team members where delegated and/or providing feedback on team member performance to their line managers. Supporting the Head of Process Engineering in technical development of the function. Qualifications Degree in Chemical Engineering Minimum Bachelor of Science in chemical engineering or related fields, or Master's would be preferred. 5-10 years of experience within the Energy Industry with an emphasis on pre-feasibility and feasibility studies. Minimum of 5 years' experience with process modelling tools like UniSim, HYSYS, ASPEN Plus, VMGsim Significant experience in chemical/process engineering design experience for chemical plants Significant experience in an engineering consultancy/contracting environment. Good knowledge and experience of oil and gas and energy industry sector working practices and industry standards Extensive knowledge of UK legislation and standards Awareness of risk identification, quantification, management and of HSE requirements Experience in the full engineering project lifecycle including. Development of process design deliverables including Process Flow Diagrams, Heat and Material Balances, Process Design Philosophies, P&ID's, Process Line List, Cause & Effect's, Process Equipment & Instrument specifications, Relief and Blowdown calculations. Technical safety & environmental knowledge and experience including HAZID, HAZOP and SIL Classification using LOPA. Technical Risk Management. Commercial Awareness. Proactive, self-motivated and solutions biased. Strong interpersonal skills. Effective communicator. Strong technical writing skills. Excellent IT skills including Microsoft Word and Excel. About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Automotive Service Advisor required in Newbury, Berkshire. An opportunity to join a highly successful Main Car Dealership. Salary, depending on experience, up to 27,000 with the opportunity to earn up to earn bonus with OTE 33,000. Monday - Friday 8am - 6pm with Saturday morning on a rota basis (1 in 4, 8am-1pm). We are looking for a customer-focused individual who is committed to providing the highest level of customer care to all customers, maximising referrals and returning customers. The role involves greeting customers into the Service department, checking through paperwork in relation to any work required on the customer's vehicle, liaising with the Workshop Technicians and Parts Department where required in terms of work carried out on the vehicle, arranging collection or delivery of the vehicle and taking payments. This can be a very busy, demanding and challenging environment and therefore requires a positive, patient individual who is committed to ensuring each customer feels well looked after. Requirements: Motor Industry experience in a Service Advisor / Aftersales Advisor role; Computer literate; Strong communication skills and a good telephone manner. We'd welcome applications from those with experience on dealership reception or within a service bookings role who are looking to progress to a Service Advisor role. Full company details available on application. Apply now with your full CV to Mary or Sharron at WeRecruit Auto Ltd quoting job reference ST353 Service Bookings - Service Advisor - Workshop - Dealership - Aftersales - Automotive - Motor Trade - Service & Aftersales - Newbury - Berkshire Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Sep 14, 2025
Full time
Automotive Service Advisor required in Newbury, Berkshire. An opportunity to join a highly successful Main Car Dealership. Salary, depending on experience, up to 27,000 with the opportunity to earn up to earn bonus with OTE 33,000. Monday - Friday 8am - 6pm with Saturday morning on a rota basis (1 in 4, 8am-1pm). We are looking for a customer-focused individual who is committed to providing the highest level of customer care to all customers, maximising referrals and returning customers. The role involves greeting customers into the Service department, checking through paperwork in relation to any work required on the customer's vehicle, liaising with the Workshop Technicians and Parts Department where required in terms of work carried out on the vehicle, arranging collection or delivery of the vehicle and taking payments. This can be a very busy, demanding and challenging environment and therefore requires a positive, patient individual who is committed to ensuring each customer feels well looked after. Requirements: Motor Industry experience in a Service Advisor / Aftersales Advisor role; Computer literate; Strong communication skills and a good telephone manner. We'd welcome applications from those with experience on dealership reception or within a service bookings role who are looking to progress to a Service Advisor role. Full company details available on application. Apply now with your full CV to Mary or Sharron at WeRecruit Auto Ltd quoting job reference ST353 Service Bookings - Service Advisor - Workshop - Dealership - Aftersales - Automotive - Motor Trade - Service & Aftersales - Newbury - Berkshire Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Are you a proactive, highly organised professional with a passion for operational excellence and client success? The HR Dept South London are looking for a dedicated Business Operations Manager to play a pivotal role in overseeing our daily operations, managing customer relationships, coordinating HR functions, ensuring health & safety compliance, and driving business development. If you thrive in a dynamic environment and are ready to make a genuine impact, we invite you to apply. Full Time - 40 hours per week. Monday to Friday (alternative hours will be considered for the right candidate) Benefits include a discretionary bonus scheme, contributory pension, 28 days holiday (inclusive of bank holidays) and training and development opportunities. As Business Operations Manager, you will be responsible for ensuring our internal processes run smoothly and that our clients consistently receive exceptional service. You'll act as the central hub for a wide range of business activities, fostering strong relationships and supporting our team's ongoing success. Key Responsibilities: Onboard and support new customers, ensuring a smooth transition and setup process for each customer. Conduct regular visits and maintain ongoing communications with existing customers to identify opportunities for additional services and ensure high levels of satisfaction. Act as the central point of contact for all office operations, ensuring business continuity by managing office and phone coverage. Efficiently resolve day-to-day operational issues, maintaining a steady workflow and supporting overall business efficiency. Coordinate HR activities in collaboration with external advisors, manage HR documentation, and address employee relations issues as they arise. Provide hands-on support and guidance to staff, assisting with problem-solving and addressing daily challenges. Implement, monitor, and ensure compliance with health & safety policies and procedures across the organisation, responding to concerns proactively. Manage inbound business leads, conduct initial consultations with prospective clients, and tailor proposed solutions to their specific needs. Key Skills and Experience: Previous experience within a similar role (with sales knowledge/background) would be an advantage. Exceptional written and verbal communication skills. Proven problem-solving abilities and a solution-oriented approach. Outstanding organisational skills and a proactive attitude towards work. Collaborative team player with a flexible, positive outlook. Comfortable with Microsoft Outlook, Word, and Excel (Excel proficiency advantageous but not essential). A successful candidate will be able to work effectively in a multi-functional team. If you have the right skills we would like to hear from you. About our client We work with a wide range of businesses, providing practical, hands-on HR support from drafting employment contracts and managing disciplinaries to guiding employers through every stage of their journey. Our services range from complete HR outsourcing to one-off projects, all designed to help businesses achieve their goals with confidence. If you re passionate about delivering exceptional solutions and want to make a real difference to local businesses, we d love to hear from you. Due to large volume of applications we cannot always contact all applicants. If you do not hear from us within 10 days please assume that you have been unsuccessful on this occasion.
Sep 14, 2025
Full time
Are you a proactive, highly organised professional with a passion for operational excellence and client success? The HR Dept South London are looking for a dedicated Business Operations Manager to play a pivotal role in overseeing our daily operations, managing customer relationships, coordinating HR functions, ensuring health & safety compliance, and driving business development. If you thrive in a dynamic environment and are ready to make a genuine impact, we invite you to apply. Full Time - 40 hours per week. Monday to Friday (alternative hours will be considered for the right candidate) Benefits include a discretionary bonus scheme, contributory pension, 28 days holiday (inclusive of bank holidays) and training and development opportunities. As Business Operations Manager, you will be responsible for ensuring our internal processes run smoothly and that our clients consistently receive exceptional service. You'll act as the central hub for a wide range of business activities, fostering strong relationships and supporting our team's ongoing success. Key Responsibilities: Onboard and support new customers, ensuring a smooth transition and setup process for each customer. Conduct regular visits and maintain ongoing communications with existing customers to identify opportunities for additional services and ensure high levels of satisfaction. Act as the central point of contact for all office operations, ensuring business continuity by managing office and phone coverage. Efficiently resolve day-to-day operational issues, maintaining a steady workflow and supporting overall business efficiency. Coordinate HR activities in collaboration with external advisors, manage HR documentation, and address employee relations issues as they arise. Provide hands-on support and guidance to staff, assisting with problem-solving and addressing daily challenges. Implement, monitor, and ensure compliance with health & safety policies and procedures across the organisation, responding to concerns proactively. Manage inbound business leads, conduct initial consultations with prospective clients, and tailor proposed solutions to their specific needs. Key Skills and Experience: Previous experience within a similar role (with sales knowledge/background) would be an advantage. Exceptional written and verbal communication skills. Proven problem-solving abilities and a solution-oriented approach. Outstanding organisational skills and a proactive attitude towards work. Collaborative team player with a flexible, positive outlook. Comfortable with Microsoft Outlook, Word, and Excel (Excel proficiency advantageous but not essential). A successful candidate will be able to work effectively in a multi-functional team. If you have the right skills we would like to hear from you. About our client We work with a wide range of businesses, providing practical, hands-on HR support from drafting employment contracts and managing disciplinaries to guiding employers through every stage of their journey. Our services range from complete HR outsourcing to one-off projects, all designed to help businesses achieve their goals with confidence. If you re passionate about delivering exceptional solutions and want to make a real difference to local businesses, we d love to hear from you. Due to large volume of applications we cannot always contact all applicants. If you do not hear from us within 10 days please assume that you have been unsuccessful on this occasion.
Are you an HR professional who enjoys problem-solving and delivering great service? Join our friendly, supportive team as an HR Advisor and take your next step in a varied, client-facing role. Whether you re moving up from an HR Assistant role or looking for a fresh challenge, you'll enjoy hybrid working, strong development support, and great benefits - including a discretionary annual bonus scheme, private medical insurance, a health cash plan, and a generous holiday allowance - all within a collaborative and people-focused environment. Benefits of joining our team: £32,000 £36,000 per annum (pro rata for part time work), depending on experience 25 days' holiday, plus Bank Holidays (pro rata for part time work) Discretionary bonus scheme (annual) Training & development opportunities Health cash plan benefits Private medical insurance Employee assistance programme Discount scheme Death in service benefit Company pension scheme Regular company events. We are able to consider applications for full or part time work , but ideally would prefer to fix hours across the 5-day working week with a mixture of home and office working. In this fast-paced, generalist role, you'll be the first point of contact for our clients, delivering top-notch HR advice across a range of areas by phone and email (a good working knowledge of employee relations processes is essential). You ll thrive in a supportive team environment while providing exceptional customer service. This role is perfect for you if you have experience as an HR Assistant or Administrator, providing basic HR advice in your previous role, or if you re already an HR Advisor looking for a fresh opportunity. We're looking for someone eager to learn and ready to take the next step with our support. What you will do: Provide first line HR advice via telephone and email to clients (issues ranging from holiday calculations, maternity queries, disciplinary and grievance processes, redundancies and more!) Assist senior colleagues with more complex cases including disciplinary & grievance, performance & absence management, redundancies and the occasional TUPE or settlement agreement (don't worry we will work together on these cases!) Review employment documentation ensuring compliance with current legislation and best practice Assisting with recruitment for our clients Monitor all incoming queries and assign to colleagues as and when required About you: Previous experience in an HR Advisor or HR Assistant role is required Solid understanding and knowledge of UK employment law is essential Previous employee relations experience would be advantageous Proven track record in providing excellent customer service Strong and proactive communicator with the ability to adapt styles and build rapport with clients Ability to produce high quality correspondence and documentation with excellent attention to detail Self-motivated with an adaptable and flexible approach and a good sense of fun Good team player with a can-do attitude Excellent organisational skills with attention to detail and able to meet deadlines First rate IT skills including Microsoft Office and ability to use new systems with training Due to large volume of applications we cannot always contact all applicants. If you do not hear from us within 10 days, please assume that you have been unsuccessful on this occasion.
Sep 14, 2025
Full time
Are you an HR professional who enjoys problem-solving and delivering great service? Join our friendly, supportive team as an HR Advisor and take your next step in a varied, client-facing role. Whether you re moving up from an HR Assistant role or looking for a fresh challenge, you'll enjoy hybrid working, strong development support, and great benefits - including a discretionary annual bonus scheme, private medical insurance, a health cash plan, and a generous holiday allowance - all within a collaborative and people-focused environment. Benefits of joining our team: £32,000 £36,000 per annum (pro rata for part time work), depending on experience 25 days' holiday, plus Bank Holidays (pro rata for part time work) Discretionary bonus scheme (annual) Training & development opportunities Health cash plan benefits Private medical insurance Employee assistance programme Discount scheme Death in service benefit Company pension scheme Regular company events. We are able to consider applications for full or part time work , but ideally would prefer to fix hours across the 5-day working week with a mixture of home and office working. In this fast-paced, generalist role, you'll be the first point of contact for our clients, delivering top-notch HR advice across a range of areas by phone and email (a good working knowledge of employee relations processes is essential). You ll thrive in a supportive team environment while providing exceptional customer service. This role is perfect for you if you have experience as an HR Assistant or Administrator, providing basic HR advice in your previous role, or if you re already an HR Advisor looking for a fresh opportunity. We're looking for someone eager to learn and ready to take the next step with our support. What you will do: Provide first line HR advice via telephone and email to clients (issues ranging from holiday calculations, maternity queries, disciplinary and grievance processes, redundancies and more!) Assist senior colleagues with more complex cases including disciplinary & grievance, performance & absence management, redundancies and the occasional TUPE or settlement agreement (don't worry we will work together on these cases!) Review employment documentation ensuring compliance with current legislation and best practice Assisting with recruitment for our clients Monitor all incoming queries and assign to colleagues as and when required About you: Previous experience in an HR Advisor or HR Assistant role is required Solid understanding and knowledge of UK employment law is essential Previous employee relations experience would be advantageous Proven track record in providing excellent customer service Strong and proactive communicator with the ability to adapt styles and build rapport with clients Ability to produce high quality correspondence and documentation with excellent attention to detail Self-motivated with an adaptable and flexible approach and a good sense of fun Good team player with a can-do attitude Excellent organisational skills with attention to detail and able to meet deadlines First rate IT skills including Microsoft Office and ability to use new systems with training Due to large volume of applications we cannot always contact all applicants. If you do not hear from us within 10 days, please assume that you have been unsuccessful on this occasion.
Do you have a love of complex data and highly analytical approach? Are you inquisitive and looking for personal growth in a professional setting? We are currently seeking a skilled Data Analyst to join a dynamic and ambitious business in Bath. The successful candidate will be instrumental in transforming complex data into clear, actionable insights to support strategic decision-making within the financial services sector. Your main responsibility will include analysing marketing, product and client data, utilising tools such as Power BI or Tableau to create impactful visualisations that highlight trends, identify issues and uncover opportunities for proposition enhancement. You will work closely with senior stakeholders and cross-functional teams to develop reports, dashboards, and presentations that communicate findings effectively, contributing directly to the growth and optimisation of financial advisory services for expatriates and other niche markets. The role is offered on a hybrid basis. DAY TO DAY: Data analysis and interpretation - using Salesforce, Data Warehouse, website analytics and market research Insight generation, translating complex data sets into actionable insights that assist with decision making Performance monitoring, developing reports to understand customer satisfaction and engagement levels Issue identification - to understand where issues may arise and drilling down in to data anomalies & trends Hypothesis testing, designing and executing experiments to understand impact of change Reporting and presentation, clearly communicating findings Collaborating with senior stakeholders within the business to identify best outcome WE WOULD LOVE TO SEE: Proven experience in a Data Analyst role, preferably within financial services or related industries. Strong proficiency in data visualisation tools such as Power BI or Tableau. Excellent analytical and problem-solving skills, with the ability to handle large data sets accurately. Advanced Excel skills, including pivot tables, VLOOKUPs, and complex formulas. Experience with SQL for data extraction and manipulation is highly desirable. Knowledge of CRM systems, especially Salesforce, is a plus. Excellent communication skills, able to articulate complex insights to non-technical stakeholders. A degree in Business, Economics, Data Science, or a related quantitative field. A proactive, curious approach with a passion for exploring data and identifying strategic opportunities. AND FOR YOU: Potential for professional development within a supportive and dynamic environment Generous pension scheme 25 days holiday plus bank holiday Private healthcare Discounted retailers
Sep 14, 2025
Full time
Do you have a love of complex data and highly analytical approach? Are you inquisitive and looking for personal growth in a professional setting? We are currently seeking a skilled Data Analyst to join a dynamic and ambitious business in Bath. The successful candidate will be instrumental in transforming complex data into clear, actionable insights to support strategic decision-making within the financial services sector. Your main responsibility will include analysing marketing, product and client data, utilising tools such as Power BI or Tableau to create impactful visualisations that highlight trends, identify issues and uncover opportunities for proposition enhancement. You will work closely with senior stakeholders and cross-functional teams to develop reports, dashboards, and presentations that communicate findings effectively, contributing directly to the growth and optimisation of financial advisory services for expatriates and other niche markets. The role is offered on a hybrid basis. DAY TO DAY: Data analysis and interpretation - using Salesforce, Data Warehouse, website analytics and market research Insight generation, translating complex data sets into actionable insights that assist with decision making Performance monitoring, developing reports to understand customer satisfaction and engagement levels Issue identification - to understand where issues may arise and drilling down in to data anomalies & trends Hypothesis testing, designing and executing experiments to understand impact of change Reporting and presentation, clearly communicating findings Collaborating with senior stakeholders within the business to identify best outcome WE WOULD LOVE TO SEE: Proven experience in a Data Analyst role, preferably within financial services or related industries. Strong proficiency in data visualisation tools such as Power BI or Tableau. Excellent analytical and problem-solving skills, with the ability to handle large data sets accurately. Advanced Excel skills, including pivot tables, VLOOKUPs, and complex formulas. Experience with SQL for data extraction and manipulation is highly desirable. Knowledge of CRM systems, especially Salesforce, is a plus. Excellent communication skills, able to articulate complex insights to non-technical stakeholders. A degree in Business, Economics, Data Science, or a related quantitative field. A proactive, curious approach with a passion for exploring data and identifying strategic opportunities. AND FOR YOU: Potential for professional development within a supportive and dynamic environment Generous pension scheme 25 days holiday plus bank holiday Private healthcare Discounted retailers
Automotive Service Advisor required in Luton, Bedfordshire An opportunity to join a highly successful Main Car Dealership. Salary, depending on experience, in the region of 26-28k with the opportunity to earn up to 36,000 with bonuses. Monday - Friday with Saturday morning on a rota basis (1in4). We are looking for a customer-focused individual who is committed to providing the highest level of customer care to all customers, maximising referrals and returning customers. The role involves greeting customers into the Service department, checking through paperwork in relation to any work required on the customer's vehicle, liaising with the Workshop Technicians and Parts Department where required in terms of work carried out on the vehicle, arranging collection or delivery of the vehicle and taking payments. This can be a very busy, demanding and challenging environment and therefore requires a positive, patient individual who is committed to ensuring each customer feels well looked after. Requirements: Motor Industry experience in a Service Advisor / Aftersales Advisor role; Computer literate; Strong communication skills and a good telephone manner. We'd welcome applications from those with experience on dealership reception or within a service bookings role who are looking to progress to a Service Advisor role. Full company details available on application. Apply now with your full CV to Chloe at WeRecruit Auto Ltd quoting job reference ST1259 Service Advisor - Aftersales Advisor - Service Receptionist - Service Team Manager - Contact Centre Advisor - Customer Contact Executive - Dealership Receptionist - Showroom Host - Dealership - Automotive - Motor Trade - Service & Aftersales Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
Sep 14, 2025
Full time
Automotive Service Advisor required in Luton, Bedfordshire An opportunity to join a highly successful Main Car Dealership. Salary, depending on experience, in the region of 26-28k with the opportunity to earn up to 36,000 with bonuses. Monday - Friday with Saturday morning on a rota basis (1in4). We are looking for a customer-focused individual who is committed to providing the highest level of customer care to all customers, maximising referrals and returning customers. The role involves greeting customers into the Service department, checking through paperwork in relation to any work required on the customer's vehicle, liaising with the Workshop Technicians and Parts Department where required in terms of work carried out on the vehicle, arranging collection or delivery of the vehicle and taking payments. This can be a very busy, demanding and challenging environment and therefore requires a positive, patient individual who is committed to ensuring each customer feels well looked after. Requirements: Motor Industry experience in a Service Advisor / Aftersales Advisor role; Computer literate; Strong communication skills and a good telephone manner. We'd welcome applications from those with experience on dealership reception or within a service bookings role who are looking to progress to a Service Advisor role. Full company details available on application. Apply now with your full CV to Chloe at WeRecruit Auto Ltd quoting job reference ST1259 Service Advisor - Aftersales Advisor - Service Receptionist - Service Team Manager - Contact Centre Advisor - Customer Contact Executive - Dealership Receptionist - Showroom Host - Dealership - Automotive - Motor Trade - Service & Aftersales Full Time - Permanent - Job Follow us on Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities.
SENIOR DATA ANALYTICS ADVISOR (12-MONTH FTC) UP TO £65,000 + BONUS HYBRID - LONDON - 2X A WEEK Please note, the company is unable to offer sponsorship and you must be a UK resident to apply Company This organisation is a leading trade body representing the UK insurance and long-term savings industry. Acting as the collective voice of its members, it plays a crucial role in shaping policy, supporting innovation, and providing authoritative data and insight. It's recognised for its collaborative culture, approachable leadership team, and meaningful industry impact - from supporting members through the pandemic to leading on complex, long-term issues that affect millions of customers. The Role They are seeking a Senior Data Analytics Advisor to join the analytics function on a 12-month fixed-term contract. The role blends hands-on analysis with significant stakeholder engagement, supporting a wide range of projects from market forecasting and policy development to diversity and inclusion reporting. You'll be responsible for collecting, analysing, and presenting data from member organisations and third-party sources, providing actionable insights that inform policy, communications, and industry decisions. This is a highly collaborative role where you'll work with colleagues across policy, media, and research teams, liaise with external stakeholders, and occasionally present insights in committee meetings. It's a fantastic opportunity to influence industry thinking while sharpening your technical and communication skills. Key Responsibilities Data Collection & Management - Gather and validate data from member firms, surveys, and third-party sources (e.g., market research, ONS, financial reports). Analysis & Insight - Use Excel and SQL to analyse data, identify trends, and generate actionable insights for both internal and external stakeholders. Reporting & Visualisation - Build clear, compelling dashboards and reports in Power BI (or similar) to share findings with colleagues and members. Stakeholder Engagement - Collaborate with member firms, policy teams, and external partners to ensure robust data collection and effective communication of results. Project Support - Contribute to key initiatives such as annual diversity and inclusion data collection, ad-hoc policy projects, and media team data requests. Market Intelligence - Support forecasting and subscriber identification projects, helping the organisation stay ahead of industry trends. Skills and Experience Must-haves: Strong SQL and Excel skills, with proven experience handling complex datasets. Proficiency in a data visualisation tool (Power BI strongly preferred but open to any). Experience working with third-party/market research datasets and survey data. Ability to create meaningful insights from both internal and external data sources. Excellent communication and stakeholder management skills. Nice-to-haves: Background in insurance, financial services, or market research. Experience with Python for statistical analysis. Advanced Power BI skills.
Sep 14, 2025
Full time
SENIOR DATA ANALYTICS ADVISOR (12-MONTH FTC) UP TO £65,000 + BONUS HYBRID - LONDON - 2X A WEEK Please note, the company is unable to offer sponsorship and you must be a UK resident to apply Company This organisation is a leading trade body representing the UK insurance and long-term savings industry. Acting as the collective voice of its members, it plays a crucial role in shaping policy, supporting innovation, and providing authoritative data and insight. It's recognised for its collaborative culture, approachable leadership team, and meaningful industry impact - from supporting members through the pandemic to leading on complex, long-term issues that affect millions of customers. The Role They are seeking a Senior Data Analytics Advisor to join the analytics function on a 12-month fixed-term contract. The role blends hands-on analysis with significant stakeholder engagement, supporting a wide range of projects from market forecasting and policy development to diversity and inclusion reporting. You'll be responsible for collecting, analysing, and presenting data from member organisations and third-party sources, providing actionable insights that inform policy, communications, and industry decisions. This is a highly collaborative role where you'll work with colleagues across policy, media, and research teams, liaise with external stakeholders, and occasionally present insights in committee meetings. It's a fantastic opportunity to influence industry thinking while sharpening your technical and communication skills. Key Responsibilities Data Collection & Management - Gather and validate data from member firms, surveys, and third-party sources (e.g., market research, ONS, financial reports). Analysis & Insight - Use Excel and SQL to analyse data, identify trends, and generate actionable insights for both internal and external stakeholders. Reporting & Visualisation - Build clear, compelling dashboards and reports in Power BI (or similar) to share findings with colleagues and members. Stakeholder Engagement - Collaborate with member firms, policy teams, and external partners to ensure robust data collection and effective communication of results. Project Support - Contribute to key initiatives such as annual diversity and inclusion data collection, ad-hoc policy projects, and media team data requests. Market Intelligence - Support forecasting and subscriber identification projects, helping the organisation stay ahead of industry trends. Skills and Experience Must-haves: Strong SQL and Excel skills, with proven experience handling complex datasets. Proficiency in a data visualisation tool (Power BI strongly preferred but open to any). Experience working with third-party/market research datasets and survey data. Ability to create meaningful insights from both internal and external data sources. Excellent communication and stakeholder management skills. Nice-to-haves: Background in insurance, financial services, or market research. Experience with Python for statistical analysis. Advanced Power BI skills.
Solutions Consultant Manchester - Travelling required £60K - £85K basic, OTE £100K Due to continued growth my client is seeking a Solutions Consultant to join their team in Manchester. Partnering with the sales team you will act as a trusted advisor, using your industry and vendor knowledge to provide best-practice advice and solutions that help their customers. You will: Own and deliver the technical strategy for their strategic clients Deliver impactful technical presentations to customers on relevant technologies and solutions Be involved in Proof of Concepts and technical evaluations Provide technical responses to the customer and tender submissions Own and maintain the Bill of Materials for sales quotes Stay at the forefront of technology innovations to keep their customers ahead of the curve Contribute to videos, blogs, and articles to share knowledge and insights The ideal candidate will: Be result oriented Have strong energy and enjoys working to targets Have excellent communication skills Have a 'Can Do' attitude Have experience solutioning within Cyber security products Ideally have experience in SIEM, SOAR, or Managed Security Services Have a full UK driving license Working hours are Monday to Friday 9am to 5.30pm. Benefits include company Pension scheme (5% contribution from the Company), iPhone and MacBook for business use, 25 days holiday BH. Upon successful completion of probation there will be a Bonus scheme, paid quarterly, Individual Private Healthcare (Vitality - including Employee Assistance Programme), Death in Service benefit (4x basic salary) and participation in Electric Vehicle salary sacrifice scheme.
Sep 14, 2025
Full time
Solutions Consultant Manchester - Travelling required £60K - £85K basic, OTE £100K Due to continued growth my client is seeking a Solutions Consultant to join their team in Manchester. Partnering with the sales team you will act as a trusted advisor, using your industry and vendor knowledge to provide best-practice advice and solutions that help their customers. You will: Own and deliver the technical strategy for their strategic clients Deliver impactful technical presentations to customers on relevant technologies and solutions Be involved in Proof of Concepts and technical evaluations Provide technical responses to the customer and tender submissions Own and maintain the Bill of Materials for sales quotes Stay at the forefront of technology innovations to keep their customers ahead of the curve Contribute to videos, blogs, and articles to share knowledge and insights The ideal candidate will: Be result oriented Have strong energy and enjoys working to targets Have excellent communication skills Have a 'Can Do' attitude Have experience solutioning within Cyber security products Ideally have experience in SIEM, SOAR, or Managed Security Services Have a full UK driving license Working hours are Monday to Friday 9am to 5.30pm. Benefits include company Pension scheme (5% contribution from the Company), iPhone and MacBook for business use, 25 days holiday BH. Upon successful completion of probation there will be a Bonus scheme, paid quarterly, Individual Private Healthcare (Vitality - including Employee Assistance Programme), Death in Service benefit (4x basic salary) and participation in Electric Vehicle salary sacrifice scheme.
Salary: £35,000 - £37,000 per year Permanent Full-Time Prestige Main Dealer Career Progression Training Provided C&B Recruitment are currently recruiting for an experienced Service Advisor to join a successful and busy main dealer aftersales team. This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment. We are looking for someone who can deliver exceptional customer service, confidently manage service bookings, and liaise effectively with the workshop team. Service Advisor Role and Responsibilities: Act as the first point of contact for service customers, providing a professional and friendly welcome. Manage customer service enquiries, bookings, and follow-ups both in person and over the phone. Accurately record service requests and vehicle requirements. Liaise with the workshop and technical teams to schedule work efficiently. Keep customers updated with progress and ensure a high level of communication throughout the service or repair process. Upsell additional products and services where appropriate to meet customer needs and maximise revenue. Ensure all work is completed to the highest customer satisfaction levels. Maintain accurate customer and vehicle records using the dealer management system. Requirements: Previous experience working as a Service Advisor, Aftersales Advisor, or Customer Service Advisor within a Main Dealer or automotive environment essential. Strong customer service and communication skills. Good technical understanding of vehicle servicing and repairs would be beneficial. Ability to upsell additional products and services. Well-organised with excellent attention to detail. Team player with a proactive and positive attitude. Full UK Driving Licence essential. Benefits: £35,000 to £37,000 per year depending on experience and performance. Company car scheme available. Full pension scheme. Private healthcare plan. Ongoing manufacturer and customer service training. Career progression opportunities within a growing dealership group. Employee rewards, bonus schemes, and recognition programmes. Modern, high-tech dealership environment. Supportive and professional team culture. If you are a customer-focused Service Advisor looking for your next move with great earning potential and career development, apply today! For more information, please contact Ian Bowker at C&B Recruitment. Service Advisor, Aftersales Advisor, Automotive Service Advisor, Customer Service Advisor, Vehicle Service Advisor, Main Dealer Jobs, Automotive Aftersales, Service Receptionist, Dealership Service Advisor.
Sep 14, 2025
Full time
Salary: £35,000 - £37,000 per year Permanent Full-Time Prestige Main Dealer Career Progression Training Provided C&B Recruitment are currently recruiting for an experienced Service Advisor to join a successful and busy main dealer aftersales team. This is an excellent opportunity for a motivated and customer-focused individual to join a well-established dealership group offering fantastic earning potential, career development, and a supportive working environment. We are looking for someone who can deliver exceptional customer service, confidently manage service bookings, and liaise effectively with the workshop team. Service Advisor Role and Responsibilities: Act as the first point of contact for service customers, providing a professional and friendly welcome. Manage customer service enquiries, bookings, and follow-ups both in person and over the phone. Accurately record service requests and vehicle requirements. Liaise with the workshop and technical teams to schedule work efficiently. Keep customers updated with progress and ensure a high level of communication throughout the service or repair process. Upsell additional products and services where appropriate to meet customer needs and maximise revenue. Ensure all work is completed to the highest customer satisfaction levels. Maintain accurate customer and vehicle records using the dealer management system. Requirements: Previous experience working as a Service Advisor, Aftersales Advisor, or Customer Service Advisor within a Main Dealer or automotive environment essential. Strong customer service and communication skills. Good technical understanding of vehicle servicing and repairs would be beneficial. Ability to upsell additional products and services. Well-organised with excellent attention to detail. Team player with a proactive and positive attitude. Full UK Driving Licence essential. Benefits: £35,000 to £37,000 per year depending on experience and performance. Company car scheme available. Full pension scheme. Private healthcare plan. Ongoing manufacturer and customer service training. Career progression opportunities within a growing dealership group. Employee rewards, bonus schemes, and recognition programmes. Modern, high-tech dealership environment. Supportive and professional team culture. If you are a customer-focused Service Advisor looking for your next move with great earning potential and career development, apply today! For more information, please contact Ian Bowker at C&B Recruitment. Service Advisor, Aftersales Advisor, Automotive Service Advisor, Customer Service Advisor, Vehicle Service Advisor, Main Dealer Jobs, Automotive Aftersales, Service Receptionist, Dealership Service Advisor.
Technical Claims Specialist, Hybrid Homeworking - Bradford Looking to come off the tools ? How about a better work life balance with a hybrid home working role ? Reactive Recruitment are working with one of the worlds largest vehicle warranty companies. Due to progression/internal movement, our client seek a number of Technical Claims Specialist to work flexibly from home and their Bradford offices once training period has been completed. Overview: Dealing with claims and incoming telephone enquiries received from customers, dealerships and the end users and providing a consistently superior customer service levels at all times by meeting or exceeding our customer s expectations. Using their expert technical knowledge to authorise claims and negotiate claims payments for mechanical breakdown, parts and labour rates, which can often involve very high values. Duties: To ensure all telephone claims are processed proactively and efficiently within the limits of authority and in line with company policy and ensure claimants are informed of the status of the claim - where a claim is rejected or adjusted. Where requested to process claims payments within the limits of authority and in line with company policy and the terms and condition of the product. Using their technical expertise to make claims decisions. To deliver a consistently superior customer experience, ensuring that we have met all the customer s needs, answered all their questions and that then customer fully understands our decisions. To conform to all company policies in force at all times e.g. the security of corporate information, electronic mail policy, computer usage policy. Required Experience: Holds a City & Guilds/NVQ Level 2 or 3 certificate or equivalent in Motor Vehicle Engineering (Essential). Previous Experience of working in a Motor Vehicle Engineering environment (Essential). Evidence of working in a FCA regulated environment (Desirable but not essential). Able to demonstrate excellent customer service skills (Essential). Evidence of working in a customer focused environment (Desirable but not essential). Hours & package: Great basic salary of up to £30,705 per annum (dependent on experience) Monday to Friday - between 0830 and 1730 - 37.5 hours per week Optional overtime (x1.5) (Apply online only) every Saturday Company pension scheme 4x annual salary life insurance benefit Hybrid homeworking schedule once training has been completed Optional benefits to buy cycle to work scheme, holidays to buy scheme, gym flex and PMI health care For more information on this exciting and rewarding Technical Claims Specialist career please APPLY BELOW. Key: Vehicle Technician, Mechanic, NVQ Level 3, IMI Level 3, Technical Claims Specialist, Claims Specialist, Claims Advisor, Claims Handler, Insurance, Warranty Insurance, Bradford
Sep 14, 2025
Full time
Technical Claims Specialist, Hybrid Homeworking - Bradford Looking to come off the tools ? How about a better work life balance with a hybrid home working role ? Reactive Recruitment are working with one of the worlds largest vehicle warranty companies. Due to progression/internal movement, our client seek a number of Technical Claims Specialist to work flexibly from home and their Bradford offices once training period has been completed. Overview: Dealing with claims and incoming telephone enquiries received from customers, dealerships and the end users and providing a consistently superior customer service levels at all times by meeting or exceeding our customer s expectations. Using their expert technical knowledge to authorise claims and negotiate claims payments for mechanical breakdown, parts and labour rates, which can often involve very high values. Duties: To ensure all telephone claims are processed proactively and efficiently within the limits of authority and in line with company policy and ensure claimants are informed of the status of the claim - where a claim is rejected or adjusted. Where requested to process claims payments within the limits of authority and in line with company policy and the terms and condition of the product. Using their technical expertise to make claims decisions. To deliver a consistently superior customer experience, ensuring that we have met all the customer s needs, answered all their questions and that then customer fully understands our decisions. To conform to all company policies in force at all times e.g. the security of corporate information, electronic mail policy, computer usage policy. Required Experience: Holds a City & Guilds/NVQ Level 2 or 3 certificate or equivalent in Motor Vehicle Engineering (Essential). Previous Experience of working in a Motor Vehicle Engineering environment (Essential). Evidence of working in a FCA regulated environment (Desirable but not essential). Able to demonstrate excellent customer service skills (Essential). Evidence of working in a customer focused environment (Desirable but not essential). Hours & package: Great basic salary of up to £30,705 per annum (dependent on experience) Monday to Friday - between 0830 and 1730 - 37.5 hours per week Optional overtime (x1.5) (Apply online only) every Saturday Company pension scheme 4x annual salary life insurance benefit Hybrid homeworking schedule once training has been completed Optional benefits to buy cycle to work scheme, holidays to buy scheme, gym flex and PMI health care For more information on this exciting and rewarding Technical Claims Specialist career please APPLY BELOW. Key: Vehicle Technician, Mechanic, NVQ Level 3, IMI Level 3, Technical Claims Specialist, Claims Specialist, Claims Advisor, Claims Handler, Insurance, Warranty Insurance, Bradford
Service Supervisor Falmouth based 30k - 38k OTE DK recruitment is looking for dedicated service supervisor for our client in Falmouth. A fantastic garage group, where growth is very much on the table. The client is a prestigious dealership group, and have a very strong presence in the SouthWest. They are looking to meet experienced service advisors, although a background in aftersales and parts would be an advantage. Responsibilities: Ensuring excellent customer service and awareness of available products and services. Managing the flow of information between the workshop and customers. Initiating documentation and maintaining customer records. Providing estimates and notifying customers promptly when work is complete. Skills and Experience: Strong customer service background, Experience in a selling/customer service environment, Excellent communication skills, Ability to work to deadlines and handle confidential information, and Knowledge of EVHC process
Sep 13, 2025
Full time
Service Supervisor Falmouth based 30k - 38k OTE DK recruitment is looking for dedicated service supervisor for our client in Falmouth. A fantastic garage group, where growth is very much on the table. The client is a prestigious dealership group, and have a very strong presence in the SouthWest. They are looking to meet experienced service advisors, although a background in aftersales and parts would be an advantage. Responsibilities: Ensuring excellent customer service and awareness of available products and services. Managing the flow of information between the workshop and customers. Initiating documentation and maintaining customer records. Providing estimates and notifying customers promptly when work is complete. Skills and Experience: Strong customer service background, Experience in a selling/customer service environment, Excellent communication skills, Ability to work to deadlines and handle confidential information, and Knowledge of EVHC process
Long Description It's time to look to the future. We want our people to see their potential at work. That's why being a Retail Customer Advisor at EE means getting the chance to grow and progress. You don't need to have the skills right now - before you know it, you'll be part of the team, wowing customers with your people skills, hitting targets and enthusiastically solving problems. You'll be the face of EE and, what's more, you'll get the chance to develop a career that goes well beyond our stores. Sounds good, right? What you'll do: Find every opportunity to boost your store's success with sensational customer service Create an environment in which customers feel welcome and comfortable Engage customers in genuine, enjoyable conversations to understand their needs Help people choose the right products and show them how to make their digital life better Keep up to date with all our products, services and promotions, and those of competitors Take pride in the appearance of the store, keeping it clean and tidy at all times You'll definitely: Be able to show how you've worked to and achieved sales targets or deadlines Show an interest in communications technology Enjoy being part of a team but still have the drive to work on your own initiative You might even: Have worked in retail, sales or service Know a thing or two about the telecoms sector What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary Uncapped monthly commission, based on personal and store targets Typical commission of £3,500 (pro-rata); top performers can earn £20,000 Competitive healthcare and BT share plans 75% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips Discounted deals on BT and EE TV, broadband, and content About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move.
Sep 13, 2025
Full time
Long Description It's time to look to the future. We want our people to see their potential at work. That's why being a Retail Customer Advisor at EE means getting the chance to grow and progress. You don't need to have the skills right now - before you know it, you'll be part of the team, wowing customers with your people skills, hitting targets and enthusiastically solving problems. You'll be the face of EE and, what's more, you'll get the chance to develop a career that goes well beyond our stores. Sounds good, right? What you'll do: Find every opportunity to boost your store's success with sensational customer service Create an environment in which customers feel welcome and comfortable Engage customers in genuine, enjoyable conversations to understand their needs Help people choose the right products and show them how to make their digital life better Keep up to date with all our products, services and promotions, and those of competitors Take pride in the appearance of the store, keeping it clean and tidy at all times You'll definitely: Be able to show how you've worked to and achieved sales targets or deadlines Show an interest in communications technology Enjoy being part of a team but still have the drive to work on your own initiative You might even: Have worked in retail, sales or service Know a thing or two about the telecoms sector What's in it for you? Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme Competitive salary Uncapped monthly commission, based on personal and store targets Typical commission of £3,500 (pro-rata); top performers can earn £20,000 Competitive healthcare and BT share plans 75% discount on an EE mobile package (30% for Friends and Family) 25 days' holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off The chance to win once-in-a-lifetime all-expense-paid trips Discounted deals on BT and EE TV, broadband, and content About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we've focused on creating an energising culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us. At EE, we're creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We're therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It's our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If you're thinking about working for the UK's biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move.
BODYSHOP CUSTOMER SERVICE ADVISOR Basic Salary:£29,000 Hours:Monday to Friday - 40 Hours Location:Southall MUST HAVE PREVIOUS BODYSHOP EXPERIENCE New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. Responsibilities of a Bodyshop Customer Service Advisor Excellent Customer Service Multi-tasking and prioritising tasks Attention to detail in all administration Skills and Qualifications of a Bodyshop Customer Service Advisor Experience of working in a modern accident repair centre Experience of Autoflow would be advantageous Excellent customer service and organisation skills Good IT skills Experience of cash credit control Excellent administrative skills Ability to work well under pressure and to tight deadlines Ability to work within a team environment This is a full-time, permanent position for a skilled and courteous Bodyshop Customer Service Advisor to earn a competitive salary and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential. If you think you are a good fit for this Customer Service Advisor role, please contact Skills and state reference job number 52107 Don't worry if your CV is out of date. Get in touch and we can work that out later.
Sep 13, 2025
Full time
BODYSHOP CUSTOMER SERVICE ADVISOR Basic Salary:£29,000 Hours:Monday to Friday - 40 Hours Location:Southall MUST HAVE PREVIOUS BODYSHOP EXPERIENCE New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. Responsibilities of a Bodyshop Customer Service Advisor Excellent Customer Service Multi-tasking and prioritising tasks Attention to detail in all administration Skills and Qualifications of a Bodyshop Customer Service Advisor Experience of working in a modern accident repair centre Experience of Autoflow would be advantageous Excellent customer service and organisation skills Good IT skills Experience of cash credit control Excellent administrative skills Ability to work well under pressure and to tight deadlines Ability to work within a team environment This is a full-time, permanent position for a skilled and courteous Bodyshop Customer Service Advisor to earn a competitive salary and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential. If you think you are a good fit for this Customer Service Advisor role, please contact Skills and state reference job number 52107 Don't worry if your CV is out of date. Get in touch and we can work that out later.
Are you a risk and compliance professional who has an understanding of conflict of interest within the financial services or legal sector? Are you happy to work in in Manchester 1 or 2 days a week? If the answer to these questions is yes then we'd be keen to hear from you. Our client is looking for a compliance professional to join the risk team as as a Junior Conflict of Interest Advisor where you will be involved in conflicts assessments and end to end conflict analysis identifying where there is a potential failings and highlighting the areas of concern in order to manage and mitigate any potential challenges. This newly created role is due to growth and will be part of a very successful compliance team and your primary responsibility will be to make decisions and investigate on whether new areas of work are able to be taken on. This is a really exciting role for the right person who will either have a background within the legal sector or be working within one of the BIG4 accountancy firms where you've been working within the legal finance team dealing with assessment of conflict. If this sounds like an opportunity that would interest you then please get in touch through application and shortlisted applicants will be contacted with further details. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
Sep 13, 2025
Full time
Are you a risk and compliance professional who has an understanding of conflict of interest within the financial services or legal sector? Are you happy to work in in Manchester 1 or 2 days a week? If the answer to these questions is yes then we'd be keen to hear from you. Our client is looking for a compliance professional to join the risk team as as a Junior Conflict of Interest Advisor where you will be involved in conflicts assessments and end to end conflict analysis identifying where there is a potential failings and highlighting the areas of concern in order to manage and mitigate any potential challenges. This newly created role is due to growth and will be part of a very successful compliance team and your primary responsibility will be to make decisions and investigate on whether new areas of work are able to be taken on. This is a really exciting role for the right person who will either have a background within the legal sector or be working within one of the BIG4 accountancy firms where you've been working within the legal finance team dealing with assessment of conflict. If this sounds like an opportunity that would interest you then please get in touch through application and shortlisted applicants will be contacted with further details. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)
We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Tamworth Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel pan Staffordshire will be required. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required. As an IDVA you will be asked to: Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse Experience of undertaking need and risk assessments and creating safety plans Experience of the MARAC and other partnership processes Experience of multi agency working Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Sep 13, 2025
Full time
We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Tamworth Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel pan Staffordshire will be required. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required. As an IDVA you will be asked to: Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse Experience of undertaking need and risk assessments and creating safety plans Experience of the MARAC and other partnership processes Experience of multi agency working Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Service Advisor Franchised Motor Dealership - Bolton Our client is looking for an experienced and enthusiastic Service Advisor to join the team at their Bolton site. Salary: up to 27k Basic, uncapped OTE of 32k Working Days/Hours: Mon to Fri, 8.30am to 5.30pm 1 in 2 Saturday mornings The ideal candidate: Experience in the motor industry and/or service advisor role No specific qualifications needed A good level of computer literacy A keen eye for detail Someone who has a passion to make things work - keep moving forward to reach the finish line everyday Good customer service skills Ability to work under pressure If this sounds like you, apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Sep 13, 2025
Full time
Service Advisor Franchised Motor Dealership - Bolton Our client is looking for an experienced and enthusiastic Service Advisor to join the team at their Bolton site. Salary: up to 27k Basic, uncapped OTE of 32k Working Days/Hours: Mon to Fri, 8.30am to 5.30pm 1 in 2 Saturday mornings The ideal candidate: Experience in the motor industry and/or service advisor role No specific qualifications needed A good level of computer literacy A keen eye for detail Someone who has a passion to make things work - keep moving forward to reach the finish line everyday Good customer service skills Ability to work under pressure If this sounds like you, apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Service Advisor Basic Salary & OTE: £37,000 Location: Grays Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence If you are interested in this Service Advisor position, please contact Skills and quote job number: 51043
Sep 13, 2025
Full time
Service Advisor Basic Salary & OTE: £37,000 Location: Grays Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence If you are interested in this Service Advisor position, please contact Skills and quote job number: 51043
Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: HR Administrator £27,000+ HR Assistant £30,000+ HR Officer £35,000+ HR Advisor £38,500+ HR Manager £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too. How It Works Your 3 Step Journey Into HR Step 1 CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. Accredited by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability it also gives you the confidence and credibility to take the leap into a new industry. Step 2 Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We ve been helping career changers break into new roles since 2007 and our 4.8 Trustpilot rating shows how serious we are about your success. You ll get: A professionally written, HR-focused CV Job-matching advice tailored to your experience and location Application support, interview prep, and mock interviews Ongoing 1-to-1 guidance to help you land your first HR role Step 3 Start Your New HR Career Most of our candidates secure their first HR job within 3 6 months of qualifying and often sooner if they re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee : If we can t help you secure a role within 12 months of passing your qualification, we ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.
Sep 13, 2025
Full time
Thinking About a Career Change? Why Not Choose HR? If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you re looking for. Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. Our HR Career Change Programme We specialise in helping individuals transition into HR starting with recognised qualifications and ending with real job opportunities. Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. Please note that this is a training course and fees apply. Why Human Resources? The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). Here are typical UK salaries at various stages of the HR journey: HR Administrator £27,000+ HR Assistant £30,000+ HR Officer £35,000+ HR Advisor £38,500+ HR Manager £55,000+ And with hybrid and remote roles increasingly common in HR, the flexibility is there too. How It Works Your 3 Step Journey Into HR Step 1 CIPD Level 3 Certificate in People Practice The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. Accredited by the Chartered Institute of Personnel & Development (CIPD) Covers recruitment, employee relations, HR systems, and more Complete in approx. 10-12 weeks at your own pace This course not only boosts your employability it also gives you the confidence and credibility to take the leap into a new industry. Step 2 Tailored Recruitment Support Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. We ve been helping career changers break into new roles since 2007 and our 4.8 Trustpilot rating shows how serious we are about your success. You ll get: A professionally written, HR-focused CV Job-matching advice tailored to your experience and location Application support, interview prep, and mock interviews Ongoing 1-to-1 guidance to help you land your first HR role Step 3 Start Your New HR Career Most of our candidates secure their first HR job within 3 6 months of qualifying and often sooner if they re based near a major town or city. And to give you confidence, we offer a Money Back Guarantee : If we can t help you secure a role within 12 months of passing your qualification, we ll refund your training fees. Flexible, Affordable, Achievable To make things easier, we offer flexible payment options to spread the cost of your training over 12 months so you can get qualified without financial pressure. Ready to Make the Change? Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.
Job Description The Technical Project Manager will be responsible for leading the delivery of multiple project types including FEED, Detailed Design (DD), Engineering Design and Procurement (E&P) and Engineering design, Procurement and Construction (EPC). This role will also interact with multiple contractors, requiring a great degree of self and time management. The Project Manager provides leadership and coordination to either a large complex project or a portfolio of projects The successful candidate will have the ability to lead a complex multi discipline team and communicate effectively with all internal and external stakeholders. The candidate will require high levels of drive and motivation, and the ability to prioritise their workload efficiently, which will be crucial to succeeding in this role. As a Project Manager you will ensure that projects are delivered safely within the given timescales and budgets, and to the required quality, whilst identifying, managing, and mitigating risk. As a Technical Project Manager you wil be responsible for the engineering management and coordination of multi-discipline engineering teams to produce safe-by-design, sustainable, digitally enabled, cost-effective, compliant and technically sound outcomes. The role is based at the Costain Manchester Office with an expectation of office-based working for up to three days per week - our informal dynamic working policy allows all employees to discuss and agree flexibility to where, when and how they work based on individual preferences and subject to role, client, business and team requirements. Short-term/notice travel to company, supplier or client offices or sites for business purposes may be required Responsibilities Responsibility for Project Delivery across the full Project Lifecycle through Engineering, Procurement, construction and commissioning Full control of project budget and schedule including cashflow and change management. Identify and manage specifically those areas that represent significant risk to the Project. Co-ordination of multi-disciplinary teams required to delivery complex EPC Energy Projects Coordination of multi-disciplinary engineering teams to deliver designs which are safe-by-design, sustainable, digitally enabled, cost-effective, compliant and technically sound. Co-ordination of the engineering and design interfaces between Costain and other project partners / supply chain partners Ensuring all disciplines fully understand the detailed scope, basis of design, budget and programme requirements of the project Providing a commercial focus with a high level of challenge on project scope and protecting against uncontrolled scope creep Ensuring that key project and programme risks are identified early, and mitigated where possible, with issues and blockers escalated immediately Ensuring all services comply fully with Client & Costain governance processes, standards and obtaining necessary approvals Lead by example, displaying the Company's values and behaviours, and commitment to the highest standards of safe and ethical behaviour, to ensure safe and reliable operations and client satisfaction. Contractual communications, progress meetings, risk reduction meetings, cost reports and running / closing out contract actions Regularly reporting to senior operational management on the performance of the delivery for the project Ensuring that all resource requirements are identified and effectively utilised to allow execution of projects in accordance with the project requirements and targeting for maximum productivity and efficiency. Management of all interfaces between Costain and other project partners / supply chain partners Working closely with the procurement and sub-contract supply chain to ensure that all contract and delivery documentation is in place for the projects to progress into the construction phase and to ensure mechanical completion and handover is delivered to the right quality and to schedule. Ability to Work in a highly regulated environment Other duties as deemed necessary to facilitate successful Project delivery. Responsibility for Project Delivery across the full Project Lifecycle through Engineering, Procurement, construction and commissioning Qualifications Minimum of 10 years experience in leading delivery of complex FEED and EPC projects in a highly regulated environment within the Energy/ Oil and Gas Sector. Extensive experience in coordinating multi-discipline teams the various stages of the project life cycle on major contracts in the Energy or similar process industry sectors Thorough knowledge of the major project delivery process from work winning to project handover Knowledge and understanding of UK technical and regulatory standards and global best practice. Strong process safety, quality and environmental leadership focus. Knowledge of CDM regulations. Extensive knowledge and understanding of Project Controls, including Schedule, Cost, Risk and Change Management. Collaborative, innovative and agile. Experienced customer facing capability with an ability to develop and influence relationships Proven team working and people management skills. Good stakeholder and Client management skills Client and customer focused and able to demonstrate evidence of successful collaboration. High levels of self-motivation and drive Degree qualified or equivalent (NVQ/QBE) with an engineering background. About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Sep 13, 2025
Full time
Job Description The Technical Project Manager will be responsible for leading the delivery of multiple project types including FEED, Detailed Design (DD), Engineering Design and Procurement (E&P) and Engineering design, Procurement and Construction (EPC). This role will also interact with multiple contractors, requiring a great degree of self and time management. The Project Manager provides leadership and coordination to either a large complex project or a portfolio of projects The successful candidate will have the ability to lead a complex multi discipline team and communicate effectively with all internal and external stakeholders. The candidate will require high levels of drive and motivation, and the ability to prioritise their workload efficiently, which will be crucial to succeeding in this role. As a Project Manager you will ensure that projects are delivered safely within the given timescales and budgets, and to the required quality, whilst identifying, managing, and mitigating risk. As a Technical Project Manager you wil be responsible for the engineering management and coordination of multi-discipline engineering teams to produce safe-by-design, sustainable, digitally enabled, cost-effective, compliant and technically sound outcomes. The role is based at the Costain Manchester Office with an expectation of office-based working for up to three days per week - our informal dynamic working policy allows all employees to discuss and agree flexibility to where, when and how they work based on individual preferences and subject to role, client, business and team requirements. Short-term/notice travel to company, supplier or client offices or sites for business purposes may be required Responsibilities Responsibility for Project Delivery across the full Project Lifecycle through Engineering, Procurement, construction and commissioning Full control of project budget and schedule including cashflow and change management. Identify and manage specifically those areas that represent significant risk to the Project. Co-ordination of multi-disciplinary teams required to delivery complex EPC Energy Projects Coordination of multi-disciplinary engineering teams to deliver designs which are safe-by-design, sustainable, digitally enabled, cost-effective, compliant and technically sound. Co-ordination of the engineering and design interfaces between Costain and other project partners / supply chain partners Ensuring all disciplines fully understand the detailed scope, basis of design, budget and programme requirements of the project Providing a commercial focus with a high level of challenge on project scope and protecting against uncontrolled scope creep Ensuring that key project and programme risks are identified early, and mitigated where possible, with issues and blockers escalated immediately Ensuring all services comply fully with Client & Costain governance processes, standards and obtaining necessary approvals Lead by example, displaying the Company's values and behaviours, and commitment to the highest standards of safe and ethical behaviour, to ensure safe and reliable operations and client satisfaction. Contractual communications, progress meetings, risk reduction meetings, cost reports and running / closing out contract actions Regularly reporting to senior operational management on the performance of the delivery for the project Ensuring that all resource requirements are identified and effectively utilised to allow execution of projects in accordance with the project requirements and targeting for maximum productivity and efficiency. Management of all interfaces between Costain and other project partners / supply chain partners Working closely with the procurement and sub-contract supply chain to ensure that all contract and delivery documentation is in place for the projects to progress into the construction phase and to ensure mechanical completion and handover is delivered to the right quality and to schedule. Ability to Work in a highly regulated environment Other duties as deemed necessary to facilitate successful Project delivery. Responsibility for Project Delivery across the full Project Lifecycle through Engineering, Procurement, construction and commissioning Qualifications Minimum of 10 years experience in leading delivery of complex FEED and EPC projects in a highly regulated environment within the Energy/ Oil and Gas Sector. Extensive experience in coordinating multi-discipline teams the various stages of the project life cycle on major contracts in the Energy or similar process industry sectors Thorough knowledge of the major project delivery process from work winning to project handover Knowledge and understanding of UK technical and regulatory standards and global best practice. Strong process safety, quality and environmental leadership focus. Knowledge of CDM regulations. Extensive knowledge and understanding of Project Controls, including Schedule, Cost, Risk and Change Management. Collaborative, innovative and agile. Experienced customer facing capability with an ability to develop and influence relationships Proven team working and people management skills. Good stakeholder and Client management skills Client and customer focused and able to demonstrate evidence of successful collaboration. High levels of self-motivation and drive Degree qualified or equivalent (NVQ/QBE) with an engineering background. About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
