Homelessness Assessment Officer

Homeless Assessment Officer

Job Type: Temporary

Location: City of London, EC2V

Working Pattern: Hybrid (3 days in the office)

Hourly rate: 31.25ph - 35.52ph Umbrella

We are seeking a dedicated Homeless Housing Officer to join the City of London. This role is crucial for managing and supporting the housing needs of homeless individuals, ensuring they receive the appropriate assistance and temporary accommodation under Part 7 of the Housing Act 1996.

Day-to-day of the role:

• Conduct thorough assessments of homeless applications in accordance with Part 7 of the Housing Act 1996.
• Issue clear and concise decision letters to applicants.
• Arrange and manage temporary accommodation for homeless individuals.
• Cover duty for a minimum of two days per week, providing direct support and guidance to individuals in need.
• Utilise Housing Jigsaw system for processing applications and Civica for managing rent accounts.

Purpose of Post:

This post provides a comprehensive advisory and assessment service to anyone approaching the City of London for housing or homelessness assistance. It ensures Housing Officers assess applicants for eligibility for housing assistance under various legislative frameworks, offering a person-centred approach in supporting the City's broader objectives around rough sleepers and homelessness prevention agenda.

Summary of Responsibilities:

• Provide a comprehensive housing advice service, maintaining an accurate database of information to prevent homelessness.
• Assess and implement the City's housing duty to all households presenting as homeless or threatened with homelessness.
• Ensure prevention and relief duties are undertaken in line with the Homelessness Reduction Act 2017.
• Lead on, and assist with the drafting and delivery of Personal Housing Plans.
• Make arrangements for homeless persons to be placed in temporary accommodation and ensure appropriate standards are met in such accommodations.
• Liaise with internal and external agencies to assist with the provision of benefits and/or welfare services.
• Undertake any other duties that may reasonably be requested appropriate to the grade.

Required Skills & Qualifications:

In-depth knowledge of Part 7 of the Housing Act 1996.

Proven experience in conducting assessments, issuing decision letters, and arranging temporary accommodation.

Proficiency in using Housing Jigsaw and Civica systems.

Strong organisational and communication skills.

Ability to work effectively both independently and as part of a team.

Commitment to supporting vulnerable populations with empathy and professionalism.

Please send your updated CV to apply.