Service Manager

Service Manager - Bracknell
Location: On site at The Courthouse, Broadway, Bracknell, RG12 1AE
Hours: 36 hours per week, Monday to Friday
Salary: £31K (FTE)
Contract: Fixed term until 31st March 2026

Be the Difference: Service Manager Bracknell

At Kids, we believe that every child deserves the opportunity to play, learn, grow, and thrive no matter their abilities, background, or circumstances. For more than 50 years, we ve stood alongside disabled children, young people, and their families, working with them to break down barriers, create opportunities, and open doors to brighter futures.

Our services are more than just activities; they are safe, welcoming spaces where children and young people can explore who they are, build friendships, discover independence, and have fun. Families tell us that our work doesn t just support their child it strengthens their resilience, gives them hope, and makes life that little bit easier.

Now, we are looking for a dedicated and passionate Service Manager to join our team. This is a chance to play a central role in shaping the future of our services ensuring that every child and young person with SEND has the chance to live life to the fullest.

This is more than a management role. It s a chance to lead with purpose, champion inclusion, and create environments where children and young people can thrive.

What you ll do

As a Service Manager, you ll be at the heart of our play and short break services. These include after-school clubs, weekend activities, and holiday programmes services that not only give children a safe and joyful place to be themselves but also provide essential respite for families.

You ll be responsible for making sure these services don t just run smoothly but truly flourish and grow. That means:

• Leading, inspiring, and supporting a team of dedicated colleagues and volunteers building a culture of care, respect, and ambition.
• Developing strong partnerships with local authorities, schools, healthcare professionals, and community organisations, ensuring Kids remains a trusted, collaborative voice in the region.
• Maintaining the highest standards of safeguarding, quality, and inclusion ensuring our services meet regulatory requirements and exceed expectations.
• Listening to and amplifying the voices of children, young people, and families shaping services around what really matters to them.
• Driving innovation and growth, spotting new opportunities for funding, development, and partnership, helping Kids remain at the forefront of SEND services.

Your role will be a balance of strategic leadership and practical delivery. You ll have the chance to set direction and innovate, while also rolling up your sleeves to make sure services on the ground are exceptional.

What you'll bring

We re looking for someone with both professional expertise and personal passion a leader who can combine big-picture thinking with the ability to nurture and guide a team day-to-day.

You ll bring:

• Experience of managing and developing services, ideally within children s services, social care, education, or a related field.
• A proven ability to lead and motivate teams, bringing out the best in people and creating a supportive culture.
• A solid understanding of safeguarding, Ofsted requirements, and the challenges and opportunities facing disabled children and young people.
• Strong organisational and financial management skills, with the confidence to oversee budgets and resources effectively.
• A relevant Level 5 qualification in Children and Young People / Health and Social Care (or equivalent).

Experience of working directly with disabled children and young people is an advantage, but what matters most is that you share our values: inclusion, respect, collaboration, and a deep commitment to making a difference.

Why Join Kids?

We re more than just a workplace we re a community. We care about your wellbeing, growth, and work-life balance. Here s what we offer:

The Good Stuff/Benefits

• Join a company that truly cares about your wellbeing
• Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
• Option to buy an additional 5 days holiday.
• Enjoy your entitlement to Bank Holidays.
• We've got your back with Maternity and Paternity Pay.
• Rest easy knowing you're covered with our Death in Service plan.
• Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
• Achieve work-life harmony with flexible hours tailored to your needs.
• Unlock exclusive discounts by taking up membership of a perks discount site
• Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
• Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
• Take care of yourself with Company Sick Pay which you are entitled to from your first day.
• 5 days of paid family/carers leave.
• Salary sacrifice schemes available
• Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
• Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
• Apprenticeship programmes available for employees
• Benefit from a colleague engagement programme enabling your voice to be heard.
• Lean on us during difficult times with Bereavement Leave.

Ready to make an impact?

This is your chance to use your skills, passion, and leadership to transform lives. As a Service Manager at Kids, you ll have the privilege of seeing children and young people with SEND smile, grow in confidence, and achieve things their families never thought possible.

If you re ready to lead with heart, purpose, and vision, we would love to hear from you.

Please note that we may close the vacancy early if we receive a high volume of applications