Domestic Abuse Support Worker

This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.

At Derbyshire WISH, we're looking for a compassionate and resilient Support Worker to join our dedicated team. You'll work across both refuge and outreach services, providing tailored, strength-based support to women and families affected by domestic abuse.

In this role, you'll provide both emotional and practical support to survivors of domestic abuse, working across refuge and community settings. You'll manage a caseload and develop personalised support and risk management plans tailored to each individual's needs.

Your work will also involve facilitating group sessions and collaborating with multi-agency partners to advocate for clients and ensure their safety and wellbeing. Accurate record-keeping using our case management systems is essential, as is your contribution to maintaining a safe, welcoming, and healthy environment for all service users.

Interviews will be taking place on a rolling basis via Microsoft Teams.

About You

We're looking for someone who:

• Has experience supporting vulnerable individuals, ideally within a domestic abuse setting.
• Communicates with empathy, professionalism, and clarity.
• Is confident using basic IT systems and keeping accurate records.
• Can work flexibly, including occasional evenings, weekends, and bank holidays.
• Holds a full UK driving licence and has access to a car with business insurance.

We offer excellent benefits including:

• 37 hour working week as standard
• Generous annual leave package with the ability to buy more (or sell)
• A fabulous benefits package to support your own wellbeing including a healthcare cash plan, counselling and support helpline, support with bus and tram passes, shopping discounts and many more.

If you are ready to take on a new challenge and make a meaningful impact, we'd love to hear from you!

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.