Support Analyst

  • Nigel Frank International
  • Sep 15, 2025
Full time Telecommunications

Job Description

D365 CE Support Analyst - Basingstoke (Hybrid) - £40kJoin an established, forward-thinking Microsoft Partner, delivering essential support and development across a range of industries to help clients implement and optimise their solutions!

Roles and Responsibilities

  • Log, manage, and resolve D365 support tickets using Dynamics 365

  • Apply updates such as new fields, form updates, workflows, or Power Automate flows

  • Communicate effectively with clients and internal stakeholders

  • Support onboarding and improvements for new and existing clients

Skills and Qualifications

  • Experience with D365 CE customisations (fields, forms, workflows, security roles)
  • Strong data handling skills (importing/exporting/validating data)

  • Minimum 2 years in a support or helpdesk role

  • Microsoft certs and knowledge of Power Platform, JavaScript, or Active Directory are a bonus

Benefits

  • Starting Salary - up to £40k

  • Tailored training and mentorship aligned to your career goals

  • Exposure to Power Platform, scripting, and development tools

  • Join a growing, supportive team with opportunities to progress