Job Description
About the role
As a IT Migration Support Technician with expertise in managing hardware workflows, you will collaborate with our client's. You will be responsible for maintaining service levels, managing hardware workflows, and ensuring compliance with contractual obligations.
Tell me more, tell me more
Our client is currently looking for a recruit in joining their current team, below are the job details for your reference:
You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday.
Location: Bazaar Road - Tidworth
StartDate: 2 Months
Hours: 37.5 hours/week (7.5 hours/day)
ShiftPattern: 9:00AM to 5:30PM
Roles and Responsibilities:
- Ticket Management: Oversee and update support tickets assigned to the Hub, ensuring timely resolution and alignment with contracted service levels
- Asset & Stock Control: Manage incoming and outgoing hardware through accurate scanning and asset tracking procedures
- Disposal Coordination: Handle hardware disposals efficiently and in accordance with contract terms
- Hardware Repairs: Triage and repair in-warranty equipment, working with vendors for parts, returns, and warranty compliance
- Locker Maintenance: Replenish hardware lockers as needed to support field engineers and local operation
- Service Monitoring: Identify potential service risks or opportunities for improvement and escalate to the Team Leader
Other stuff we'repotentially looking for:
- Active SC Clearance is mandatory
- Strong attention to detail and ability to follow technical instructions
- Comfortable working in a structured, high-security environment
- Excellent communication and teamwork skills
What'sin it for you? -
Our client lovesto reward their people for doing a great job.
- This is 5 day per week onsite contract.
- A daily rate, in-scope IR35, of £ 19.38 (PAYE) OR £25.15 (via a Hays Approved Umbrella Company).
Next Steps
Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.
If your application is successful, you'll be involved in a live virtual interview withone of our client's hiring managers to get to know you better.
We lookforward to speaking to you!
Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
