Business Development Manager - CCaaS & Telecoms Sales

Job Title: Business Development Manager - CCaaS & Telecoms Sales

Location: Guildford, Surrey (Hybrid - 1 day/week in office) Salary: 50,000 + Car Allowance + 90,000 OTE (Uncapped)

The Opportunity

An award-winning, privately-owned IT & Telecoms Managed Service Provider and systems integrator is seeking a highly motivated and experienced Business Development Manager with a proven track record in CCaaS (Contact Centre as a Service) sales.

Based in Guildford, this is a new business-focused role where you will be responsible for acquiring new clients and selling a range of cutting-edge contact centre solutions and unified communications technologies.

About the Company

We are a leading Value-Added Reseller (VAR) and systems integrator partnered with top-tier vendors including 8x8, BT, Calabrio, Five9, Fortinet, Microsoft, Mitel, and Zoom. We stand out by offering a comprehensive suite of services that includes in-house software development, AI, automation, and systems integration. Our focus is on delivering exceptional value and building long-term, trust-based relationships with our customers.

Key Responsibilities

• New Business Development: Proactively hunt and secure new clients, driving new revenue streams and achieving sales targets.
• Account Management: Cultivate and nurture relationships with the accounts you win, ensuring ongoing satisfaction and identifying growth opportunities.
• Technical Sales: Lead technical workshop meetings and collaborate with internal teams to scope and deliver significant projects.
• Strategic Growth: Identify and execute sustainable growth strategies for your client portfolio.
• Problem-Solving: Act as a trusted advisor, proactively addressing client issues and escalating when necessary to ensure a smooth customer journey.

Experience & Skills Required

• Essential: Previous experience in the IT or Telecom Managed Service Provider industry, with specific expertise in selling contact centre solutions.
• A strong hunter mentality with a passion for winning new business.
• Exceptional decision-making, negotiation, and conflict resolution skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
• A customer-centric, results-driven, and confident professional.

What We Offer

• Competitive Salary & Uncapped OTE: A base salary of 50,000, plus a car allowance, with an uncapped OTE of 90,000.
• Excellent Benefits: 24 days annual leave, plus additional days off for your birthday and volunteering.
• Comprehensive Package: Life assurance, Private Medical Insurance (PMI), pension scheme, and a bike scheme.
• Professional Growth: A supportive and innovative company culture dedicated to your personal and professional development.