Hospitality Manager

  • PSR Solutions
  • Brooke, Norfolk
  • Sep 16, 2025
Full time Hospitality & Tourism

Job Description

ROLE: HOSPITALITY MANAGER - CARE HOME

SALARY: 30,000 PER ANNUM

LOCATION: BROOKE, NORWICH, NORFOLK

HOURS: PERMANENT - DAYS

PSR Healthcare is proud to represent a leading national care provider in their search for a Hospitality Manager for an elegant, period property care home.

We're looking for a people-focused, hands-on leader with a background in hospitality, care, or hotel management to deliver an exceptional resident experience. You'll oversee dining, housekeeping, activities, and maintenance-ensuring everything runs smoothly and residents feel truly at home.

Key Responsibilities & Duties:

  • Lead and inspire teams to deliver 5-star service
  • Oversee quality dining, collaborating closely with the chef
  • Maintain excellent first impressions and high cleanliness standards
  • Organise & deliver engaging resident experiences
  • Ensure compliance with health, safety, and employment laws
  • Manage budgets and drive service excellence
  • Build strong relationships with residents, families and staff to enhance community engagement

Experience:

  • Strong hospitality or hotel experience
  • Excellent communication and people skills
  • Organisational flair and a passion for care

Benefits:

  • Comprehensive induction and training programme
  • Career progression & development opportunities
  • Employee Assistance & Blue Light Card Scheme
  • DBS paid for in full

Ready to lead with warmth and professionalism? Apply now or contact Healthcare for a confidential chat.

(phone number removed)