Hotel Reception

We are seeking an experienced and mature full-time Hotel Front of House Professional with 1-2 years experience.

HOTEL FRONT OF HOUSE RECEPTIONIST

A stylish Boutique Hotel in the trendy Kemp Town area of Brighton offers the opportunity to join its Dynamic Team.

As a Front-of-House Professional, you will be the first point of contact between The Square Townhouse and our Guests. Excellent guest relations skills, combined with strong IT abilities, are vital to this role, along with the flexibility to multitask in the various areas required.

You should exhibit a passion for customer service, be naturally friendly, proactive, and efficient, and aim to exceed guest expectations at every opportunity.

Essential requirements:

• You should have experience in Hotel Reception & Breakfast Service.
• Reservation Systems (comprehensive training will be provided)
• Strong command of the English language, both written and spoken, along with a good telephone manner.
• Dynamic, dependable, and enthusiastic about hospitality
• Ability to excel in teamwork and independently

Main responsibilities:

• Ensuring standards in all guests private and public areas.
• Handle all inquiries professionally and courteously, whether in person, by phone, or via email.
• Ensure the hotel booking system is maintained to maximise promotions, pricing, and bedroom sales.
• To manage The Lounge Bar & Breakfast Service

The deadline for this role: IMMEDIATE

All Candidates must be eligible to live & work full-time in the UK.

Job Types: Full-time, Permanent

Salary: £25,000.00 - £27,000pa + Shared Tips

Benefits:

• Employee discount
• Pension Scheme

Schedule:

• 10-hour shift
• Weekend availability