Job Description Costain is the Major Programme Partner (MPP) and the Asset Renewal Partner (ARP) for Terminals 1 and 2, two of six major programmes of work that Heathrow has committed to deliver within the H7 quinquennium. Within the MPP framework, Costain is the Principal Contractor and Principal Designer for the T2 Baggage Programme (T2BP), which is a £700m+ complex baggage and infrastructure programme. This consists of principally two elements: extending the life of, protecting and providing alternative facilities for the existing Terminal 2 baggage operation currently run from Terminal 1; and designing, constructing, testing and bringing into use a new Terminal 2A baggage system. You will be working as the Tranche 5 Project Manager responsible for the Apron and Basement section of the works. Your role will be to lead the design interface, manufacture, supply, install, commissioning, integration, transition, and hand over the Apron and Basement non-baggage infrastructure required to accommodate the new T2 Baggage Handling System for T2 (T2BHS). The role involves working closely with our Alliance Partners (Beumer, Fujitsu, AviBC) and all elements of the Heathrow Client team, Operations, 3rd parties, and other Tier 1 suppliers, embracing the 'one team' approach and aligning ourselves with their values and behaviours. You will be accountable for the safe delivery of the following elements of scope, ensuring these are delivered within the KPI set by the Client, which will include establishing and delivering against an agreed schedule and budget: Responsibility for the overall construction delivery of the Civils, Structural, Architectural elements and MEPh systems across Terminal 2 Basement (level A0) and Apron (level 00, 05, 10) works This includes but limited to: Creation of new structural openings within floor slabs and the building's external envelope Construction of a new elevated structural steel mezzanine level (05) to facilitate the new Baggage system layout Internal Architectural fit out including partion walls, doors, fire stopping Internal and external service diversions and enabling works for Life Safety Systems, Comms and HV Detail planning and implementation of live Apron baggage operation rerouting/phasing to enable the construction works. Alterations and additions to the building's existing MEPh, BMS, security and fire safety systems, and new MEPh systems to enable the Beumer Baggage Hadling System (BHS) installation and Fujitsu communication systems. Liasion and coordination with AviBC for the proving and testing of the installed works prior to handover to HAL operations. Responsibilities Costain is the Major Programme Partner (MPP) and the Asset Renewal Partner (ARP) for Terminals 1 and 2, two of six major programmes of work that Heathrow has committed to deliver within the H7 quinquennium. Within the MPP framework, Costain is the Principal Contractor and Principal Designer for the T2 Baggage Programme (T2BP), which is a £700m+ complex baggage and infrastructure programme. This consists of principally two elements: extending the life of, protecting and providing alternative facilities for the existing Terminal 2 baggage operation currently run from Terminal 1; and designing, constructing, testing and bringing into use a new Terminal 2A baggage system. You will be working as the Tranche 5 Project Manager responsible for the Apron and Basement section of the works. Your role will be to lead the design interface, manufacture, supply, install, commissioning, integration, transition, and hand over the Apron and Basement non-baggage infrastructure required to accommodate the new T2 Baggage Handling System for T2 (T2BHS). The role involves working closely with our Alliance Partners and all elements of the Heathrow Client team, Operations, 3rd parties, and other Tier 1 suppliers, embracing the 'one team' approach and aligning ourselves with their values and behaviours. You will be accountable for the safe delivery of the following elements of scope, ensuring these are delivered within the KPI set by the Client, which will include establishing and delivering against an agreed schedule and budget: Responsibility for the overall construction delivery of the Civils, Structural, Architectural elements and MEPh systems across Terminal 2 Basement (level A0) and Apron (level 00, 05, 10) works This includes but limited to: Creation of new structural openings within floor slabs and the building's external envelope Construction of a new elevated structural steel mezzanine level (05) to facilitate the new Baggage system layout Internal Architectural fit out including partion walls, doors, fire stopping Internal and external service diversions and enabling works for Life Safety Systems, Comms and HV Detail planning and implementation of live Apron baggage operation rerouting/phasing to enable the construction works. Alterations and additions to the building's existing MEPh, BMS, security and fire safety systems, and new MEPh systems to enable the Beumer Baggage Hadling System (BHS) installation and Fujitsu communication systems. Liasion and coordination with AviBC for the proving and testing of the installed works prior to handover to HAL operations. Key responsibilies: Promote, champion, and implement all best practices, safety management, and safety initiatives across all design and site delivery aspects, ensuring a safe and healthy working environment. Setting clearly defined objectives for self and others to deliver plans. Taking appropriate ownership and accountability. Identifies and organises resources to accomplish tasks. Ensuring plans have targets, measures, and clear accountabilities. Identify and organise resources to accomplish tasks. Ensuring plans have targets, measures, and clear accountabilities. Developed and managed trackers and reporting processes to provide progress updates on packages, delivering internal and external reporting with overall responsibility for meeting the project's performance requirements. Coordinating and assisting the design management team to confirm designer schedules and outputs and ensuring the relevant designers progress the design in line with the agreed delivery schedule and designing completeness. Promoting the best build sequences to improve constructability and site delivery in the design and delivery phases Drive efficiency and continual productivity improvements, creating best practices for the team and adding value for our customers. Providing input and advice during the procurement process. Assisting the procurement and commercial teams in developing budgets and any incentivisation targets. Ensuring all pre-commencement deliverables are clarified, completed and demonstratable. Knowledge, Skills, and Experience Essential Champions Sustainability, Safety, Health and Environment by putting personal safety and wellbeing at the heart of everything we do and helping the environment and communities to thrive Understanding of Engineering and Construction Principles for civil, mechanical, electrical and instrumentation requirements. Being commercially aware and astute, continuously reviewing and identifying any opportunities for added value, improving the incentive targets whilst minimising any reputational, financial, and legal risks. Knowledge and experience of construction contract law and forms of NEC contract through formal training. Experience of running and integrating the delivery of complex works packages. Short and long term schedule management. Passionate about ensuring the desired Quality is achieved and improving performance through best practices, process improvements and continuous improvement practices. Co-ordination of sub-contractor activities, including chairing regular co-ordination meetings with staff and subcontractors Good organisational skills and the ability to manage a busy workload, balancing competing priorities and deadlines. Care about doing a great job and exceeding expectations with the quality of what you do. Having integrity by always doing the right thing in the right way Must be customer focussed by striving for excellence through understanding, anticipating and meeting their needs Desirable Previous experience working at Heathrow and appreciation of their Governance lifecycle Experience of delivering projects with in a LIVE operational environment Proficient user of AutoCAD 3D, Civil3D, BIM360, Bentley MicroStation 3D Modelling and Point Cloud Qualifications Essential Degree level/HNC/HND qualification in Civil Engineering or relevant professional experience Site Management Safety Training Scheme SMSTS. Construction Skills Certification Scheme (CSCS MAP) Qualification In APM PMQ Desirable Site Environmental Awareness Training Scheme (SEATS) About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency . click apply for full job details
Sep 05, 2025
Full time
Job Description Costain is the Major Programme Partner (MPP) and the Asset Renewal Partner (ARP) for Terminals 1 and 2, two of six major programmes of work that Heathrow has committed to deliver within the H7 quinquennium. Within the MPP framework, Costain is the Principal Contractor and Principal Designer for the T2 Baggage Programme (T2BP), which is a £700m+ complex baggage and infrastructure programme. This consists of principally two elements: extending the life of, protecting and providing alternative facilities for the existing Terminal 2 baggage operation currently run from Terminal 1; and designing, constructing, testing and bringing into use a new Terminal 2A baggage system. You will be working as the Tranche 5 Project Manager responsible for the Apron and Basement section of the works. Your role will be to lead the design interface, manufacture, supply, install, commissioning, integration, transition, and hand over the Apron and Basement non-baggage infrastructure required to accommodate the new T2 Baggage Handling System for T2 (T2BHS). The role involves working closely with our Alliance Partners (Beumer, Fujitsu, AviBC) and all elements of the Heathrow Client team, Operations, 3rd parties, and other Tier 1 suppliers, embracing the 'one team' approach and aligning ourselves with their values and behaviours. You will be accountable for the safe delivery of the following elements of scope, ensuring these are delivered within the KPI set by the Client, which will include establishing and delivering against an agreed schedule and budget: Responsibility for the overall construction delivery of the Civils, Structural, Architectural elements and MEPh systems across Terminal 2 Basement (level A0) and Apron (level 00, 05, 10) works This includes but limited to: Creation of new structural openings within floor slabs and the building's external envelope Construction of a new elevated structural steel mezzanine level (05) to facilitate the new Baggage system layout Internal Architectural fit out including partion walls, doors, fire stopping Internal and external service diversions and enabling works for Life Safety Systems, Comms and HV Detail planning and implementation of live Apron baggage operation rerouting/phasing to enable the construction works. Alterations and additions to the building's existing MEPh, BMS, security and fire safety systems, and new MEPh systems to enable the Beumer Baggage Hadling System (BHS) installation and Fujitsu communication systems. Liasion and coordination with AviBC for the proving and testing of the installed works prior to handover to HAL operations. Responsibilities Costain is the Major Programme Partner (MPP) and the Asset Renewal Partner (ARP) for Terminals 1 and 2, two of six major programmes of work that Heathrow has committed to deliver within the H7 quinquennium. Within the MPP framework, Costain is the Principal Contractor and Principal Designer for the T2 Baggage Programme (T2BP), which is a £700m+ complex baggage and infrastructure programme. This consists of principally two elements: extending the life of, protecting and providing alternative facilities for the existing Terminal 2 baggage operation currently run from Terminal 1; and designing, constructing, testing and bringing into use a new Terminal 2A baggage system. You will be working as the Tranche 5 Project Manager responsible for the Apron and Basement section of the works. Your role will be to lead the design interface, manufacture, supply, install, commissioning, integration, transition, and hand over the Apron and Basement non-baggage infrastructure required to accommodate the new T2 Baggage Handling System for T2 (T2BHS). The role involves working closely with our Alliance Partners and all elements of the Heathrow Client team, Operations, 3rd parties, and other Tier 1 suppliers, embracing the 'one team' approach and aligning ourselves with their values and behaviours. You will be accountable for the safe delivery of the following elements of scope, ensuring these are delivered within the KPI set by the Client, which will include establishing and delivering against an agreed schedule and budget: Responsibility for the overall construction delivery of the Civils, Structural, Architectural elements and MEPh systems across Terminal 2 Basement (level A0) and Apron (level 00, 05, 10) works This includes but limited to: Creation of new structural openings within floor slabs and the building's external envelope Construction of a new elevated structural steel mezzanine level (05) to facilitate the new Baggage system layout Internal Architectural fit out including partion walls, doors, fire stopping Internal and external service diversions and enabling works for Life Safety Systems, Comms and HV Detail planning and implementation of live Apron baggage operation rerouting/phasing to enable the construction works. Alterations and additions to the building's existing MEPh, BMS, security and fire safety systems, and new MEPh systems to enable the Beumer Baggage Hadling System (BHS) installation and Fujitsu communication systems. Liasion and coordination with AviBC for the proving and testing of the installed works prior to handover to HAL operations. Key responsibilies: Promote, champion, and implement all best practices, safety management, and safety initiatives across all design and site delivery aspects, ensuring a safe and healthy working environment. Setting clearly defined objectives for self and others to deliver plans. Taking appropriate ownership and accountability. Identifies and organises resources to accomplish tasks. Ensuring plans have targets, measures, and clear accountabilities. Identify and organise resources to accomplish tasks. Ensuring plans have targets, measures, and clear accountabilities. Developed and managed trackers and reporting processes to provide progress updates on packages, delivering internal and external reporting with overall responsibility for meeting the project's performance requirements. Coordinating and assisting the design management team to confirm designer schedules and outputs and ensuring the relevant designers progress the design in line with the agreed delivery schedule and designing completeness. Promoting the best build sequences to improve constructability and site delivery in the design and delivery phases Drive efficiency and continual productivity improvements, creating best practices for the team and adding value for our customers. Providing input and advice during the procurement process. Assisting the procurement and commercial teams in developing budgets and any incentivisation targets. Ensuring all pre-commencement deliverables are clarified, completed and demonstratable. Knowledge, Skills, and Experience Essential Champions Sustainability, Safety, Health and Environment by putting personal safety and wellbeing at the heart of everything we do and helping the environment and communities to thrive Understanding of Engineering and Construction Principles for civil, mechanical, electrical and instrumentation requirements. Being commercially aware and astute, continuously reviewing and identifying any opportunities for added value, improving the incentive targets whilst minimising any reputational, financial, and legal risks. Knowledge and experience of construction contract law and forms of NEC contract through formal training. Experience of running and integrating the delivery of complex works packages. Short and long term schedule management. Passionate about ensuring the desired Quality is achieved and improving performance through best practices, process improvements and continuous improvement practices. Co-ordination of sub-contractor activities, including chairing regular co-ordination meetings with staff and subcontractors Good organisational skills and the ability to manage a busy workload, balancing competing priorities and deadlines. Care about doing a great job and exceeding expectations with the quality of what you do. Having integrity by always doing the right thing in the right way Must be customer focussed by striving for excellence through understanding, anticipating and meeting their needs Desirable Previous experience working at Heathrow and appreciation of their Governance lifecycle Experience of delivering projects with in a LIVE operational environment Proficient user of AutoCAD 3D, Civil3D, BIM360, Bentley MicroStation 3D Modelling and Point Cloud Qualifications Essential Degree level/HNC/HND qualification in Civil Engineering or relevant professional experience Site Management Safety Training Scheme SMSTS. Construction Skills Certification Scheme (CSCS MAP) Qualification In APM PMQ Desirable Site Environmental Awareness Training Scheme (SEATS) About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency . click apply for full job details
Role : Real Time Messaging Support Analyst Location : Bromley, Chester or Camberley, 2 days per week on site required Duration : 12-month contract Rate : .00 Are you an expert in unified communications looking to take the next step in your career? This is a fantastic opportunity to join a world-leading financial services organisation, renowned for its cutting-edge technology, global reach, and commitment to innovation. You'll be part of a collaborative team working on major transformation projects, including the migration from Skype for Business to Microsoft Teams, in a dynamic, high-performance environment. The Role As a Collaboration Operations Support Analyst, you will be responsible for the day-to-day operations, support, and optimisation of a complex Unified Communications environment. This includes managing high-priority incidents, deploying infrastructure changes, and ensuring the smooth running of collaboration tools. You'll play a key role in a major transition project while maintaining stability and compliance across critical platforms. Key Responsibilities : Manage, maintain, and support Unified Communications platforms, including Skype for Business (on-premises), Microsoft Teams, Mattermost (Linux-based), and Symphony. Troubleshoot and resolve critical escalations, acting as a 3rd line subject matter expert. Deliver production changes, infrastructure deployments, and proactive service improvements. Support monitoring, performance optimisation, and capacity planning using tools such as Splunk, SCOM, and SiteScope. Collaborate with architecture and engineering teams on solution design, testing, and implementation. Apply ITIL-aligned incident, problem, and change management processes. Participate in on-call rota (including nights and weekends). Skills & Experience Required : Strong experience with Microsoft Lync/Skype for Business (on-premises) and Microsoft Teams. Strong experience with Mattermost (Linux-based) and Symphony. Strong Linux and PowerShell scripting skills. Knowledge of Smarsh (vendor) and Vantage (archiving/scanning tool) is highly desirable. Strong understanding of server-based platforms, Active Directory, SQL databases, networking, and voice technologies. Experience with Splunk and other monitoring tools. Proven troubleshooting and problem-solving skills in high-pressure environments. Excellent communication skills with the ability to work across technical and business teams. ITIL knowledge/certification advantageous. Why Apply? You'll be joining an organisation where technology is central to its strategy, offering exposure to large-scale transformation projects and the latest collaboration tools. In return, you'll benefit from a supportive team environment, competitive compensation, and the chance to make a tangible impact on global operations. Candidates will ideally show evidence of the above in their CV to be considered please click the " apply " button. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Sep 05, 2025
Contractor
Role : Real Time Messaging Support Analyst Location : Bromley, Chester or Camberley, 2 days per week on site required Duration : 12-month contract Rate : .00 Are you an expert in unified communications looking to take the next step in your career? This is a fantastic opportunity to join a world-leading financial services organisation, renowned for its cutting-edge technology, global reach, and commitment to innovation. You'll be part of a collaborative team working on major transformation projects, including the migration from Skype for Business to Microsoft Teams, in a dynamic, high-performance environment. The Role As a Collaboration Operations Support Analyst, you will be responsible for the day-to-day operations, support, and optimisation of a complex Unified Communications environment. This includes managing high-priority incidents, deploying infrastructure changes, and ensuring the smooth running of collaboration tools. You'll play a key role in a major transition project while maintaining stability and compliance across critical platforms. Key Responsibilities : Manage, maintain, and support Unified Communications platforms, including Skype for Business (on-premises), Microsoft Teams, Mattermost (Linux-based), and Symphony. Troubleshoot and resolve critical escalations, acting as a 3rd line subject matter expert. Deliver production changes, infrastructure deployments, and proactive service improvements. Support monitoring, performance optimisation, and capacity planning using tools such as Splunk, SCOM, and SiteScope. Collaborate with architecture and engineering teams on solution design, testing, and implementation. Apply ITIL-aligned incident, problem, and change management processes. Participate in on-call rota (including nights and weekends). Skills & Experience Required : Strong experience with Microsoft Lync/Skype for Business (on-premises) and Microsoft Teams. Strong experience with Mattermost (Linux-based) and Symphony. Strong Linux and PowerShell scripting skills. Knowledge of Smarsh (vendor) and Vantage (archiving/scanning tool) is highly desirable. Strong understanding of server-based platforms, Active Directory, SQL databases, networking, and voice technologies. Experience with Splunk and other monitoring tools. Proven troubleshooting and problem-solving skills in high-pressure environments. Excellent communication skills with the ability to work across technical and business teams. ITIL knowledge/certification advantageous. Why Apply? You'll be joining an organisation where technology is central to its strategy, offering exposure to large-scale transformation projects and the latest collaboration tools. In return, you'll benefit from a supportive team environment, competitive compensation, and the chance to make a tangible impact on global operations. Candidates will ideally show evidence of the above in their CV to be considered please click the " apply " button. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Job Title: IT Infrastructure Engineer Location: Basildon, Essex Salary: £47,810 - £54,710 per annum Job Type: Full-time, Permanent About the role: A skilled IT Infrastructure Analyst is needed to support the development and delivery of IT services across Pathology First and SYNLAB UK&I. This role provides direct support to the IT Operations Manager, ensuring our laboratory services have the theoretical and practical IT knowledge required to maintain a quality, compliant, and secure operational environment. The successful candidate will be a key contributor to our team, supporting daily operations and assisting with critical project work. Responsibilities: Your primary responsibility will be to support and maintain our server and network environments, including hands-on, third-line support for Microsoft Operating Systems (Windows 10, Server (Apply online only . You'll monitor and update jobs within the ITSM system, ensuring users are kept informed, and you'll adhere to established Incident Management and Request Fulfilment processes. You'll also be able to help maintain our cybersecurity footprint, making sure all areas of responsibility comply with relevant legislation. A significant part of the role involves collaboration, working with third-party suppliers to resolve issues, performing daily operational checks, and providing planned assistance for IT projects at remote sites as required. Also, you will be responsible for documentation, assisting with the creation and maintenance of Service Desk procedures and the Configuration Management Database, and updating the knowledge base with resolution information. This role offers the chance to continue your personal development through a blend of academic learning and practical experience. About You: Essential: Educated to A-Level or HND level. Proficiency in Desktop and Server Troubleshooting, as well as Network and Firewall Troubleshooting. Experience with Patching, Upgrade Lifecycle, Active Directory Management, and Group Policy Management. Strong knowledge of Microsoft Server OS and Microsoft Desktop OS. Proven ability in Personal Time Management, Stakeholder Management, and Teamwork. Desirable: A degree or equivalent qualification. Relevant IT qualifications such as MCP, CompTIA, or ITIL v4. Experience in the Healthcare sector. Knowledge of Cloud Computing. About Us: SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please click the APPLY button to complete your application for this role. Candidates with the relevant experience or job titles of; VMWare, Microsoft Servers, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 3rd Line Support Engineer, Senior Network Support, Server Support Technician will also be considered for this role.
Sep 05, 2025
Full time
Job Title: IT Infrastructure Engineer Location: Basildon, Essex Salary: £47,810 - £54,710 per annum Job Type: Full-time, Permanent About the role: A skilled IT Infrastructure Analyst is needed to support the development and delivery of IT services across Pathology First and SYNLAB UK&I. This role provides direct support to the IT Operations Manager, ensuring our laboratory services have the theoretical and practical IT knowledge required to maintain a quality, compliant, and secure operational environment. The successful candidate will be a key contributor to our team, supporting daily operations and assisting with critical project work. Responsibilities: Your primary responsibility will be to support and maintain our server and network environments, including hands-on, third-line support for Microsoft Operating Systems (Windows 10, Server (Apply online only . You'll monitor and update jobs within the ITSM system, ensuring users are kept informed, and you'll adhere to established Incident Management and Request Fulfilment processes. You'll also be able to help maintain our cybersecurity footprint, making sure all areas of responsibility comply with relevant legislation. A significant part of the role involves collaboration, working with third-party suppliers to resolve issues, performing daily operational checks, and providing planned assistance for IT projects at remote sites as required. Also, you will be responsible for documentation, assisting with the creation and maintenance of Service Desk procedures and the Configuration Management Database, and updating the knowledge base with resolution information. This role offers the chance to continue your personal development through a blend of academic learning and practical experience. About You: Essential: Educated to A-Level or HND level. Proficiency in Desktop and Server Troubleshooting, as well as Network and Firewall Troubleshooting. Experience with Patching, Upgrade Lifecycle, Active Directory Management, and Group Policy Management. Strong knowledge of Microsoft Server OS and Microsoft Desktop OS. Proven ability in Personal Time Management, Stakeholder Management, and Teamwork. Desirable: A degree or equivalent qualification. Relevant IT qualifications such as MCP, CompTIA, or ITIL v4. Experience in the Healthcare sector. Knowledge of Cloud Computing. About Us: SYNLAB UK & Ireland work closely with clinicians, hospitals, occupational health providers and clinical researchers to deliver comprehensive pathology services. We thrive in diverse environments, which is mirrored in our workforce, clients, customers, suppliers, communities, and partners. We believe that an inclusive workplace culture is essential for attracting and retaining talented individuals, and for building a sustainable, high-performing workforce. Our staff are crucial to our mission of making a positive impact on healthcare. We foster a culture of continuous personal development, providing scientists and staff with the support and resources needed to acquire new skills and advance their careers through learning and development opportunities, coaching, and clear career pathways. We encourage an open and collaborative culture where leaders act as role models, facilitate two-way communication, engage transparently with staff and stakeholders, and actively seek feedback and suggestions. Please note that we reserve the right to close any adverts once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within two weeks of your application, please assume that you have not been short-listed on this occasion. SYNLAB UK & Ireland is committed to equal opportunities and does not unlawfully discriminate based on any status or condition protected by applicable UK employment law. Please click the APPLY button to complete your application for this role. Candidates with the relevant experience or job titles of; VMWare, Microsoft Servers, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 3rd Line Support Engineer, Senior Network Support, Server Support Technician will also be considered for this role.
Infrastructure Engineer Tamworth £50,000 DoE About the Role: We're partnering with a well-established logistics company based in Birmingham to find a skilled Infrastructure Engineer to support and optimise their IT infrastructure. The Opportunity: This is an exciting opportunity to join a fast-paced logistics organisation at the heart of national supply chain operations. As an Infrastructure Engineer, you'll play a critical role in ensuring system stability, supporting endpoint management, and enhancing data governance through your Microsoft Intune and Purview expertise. Key Responsibilities: Designing, implementing, and maintaining server, network, and storage solutions. Managing endpoint configuration and device compliance using Microsoft Intune. Supporting data governance, compliance, and discovery using Microsoft Purview. Providing 2nd and 3rd line infrastructure support, resolving complex technical issues quickly and effectively. Maintaining on-premise and hybrid infrastructure, with involvement in cloud migrations (Azure preferred). Monitoring system performance, ensuring high availability and security across all platforms. Leading infrastructure upgrades and migrations with minimal operational disruption. Collaborating with internal teams and stakeholders to align IT solutions with business operations. Documenting configurations, processes, and solutions for clarity and compliance. Keeping up-to-date with the latest IT and data trends relevant to logistics. About You: You'll have a strong technical foundation, with the ability to bridge infrastructure and compliance. We're looking for someone who is proactive, detail-oriented, and passionate about leveraging technology to support secure and efficient operations. You should have: Proven experience in an Infrastructure Engineer or Systems Administrator role. Hands-on experience with Microsoft Intune for device management and security policies. Familiarity with Microsoft Purview for data classification, compliance, and governance. Solid knowledge of Windows and Linux operating systems. Experience with virtualisation platforms like VMware or Hyper-V. Networking knowledge including switches, routers, and firewalls (Cisco or Fortinet a bonus). Familiarity with Azure or other cloud environments. Working knowledge of Active Directory, DNS, DHCP, and Group Policy. Understanding of backup and disaster recovery best practices. Excellent communication and problem-solving skills. Relevant certifications (e.g., Microsoft, Cisco, VMware) are a plus. Infrastructure Engineer Tamworth £50,000 DoE Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Sep 05, 2025
Full time
Infrastructure Engineer Tamworth £50,000 DoE About the Role: We're partnering with a well-established logistics company based in Birmingham to find a skilled Infrastructure Engineer to support and optimise their IT infrastructure. The Opportunity: This is an exciting opportunity to join a fast-paced logistics organisation at the heart of national supply chain operations. As an Infrastructure Engineer, you'll play a critical role in ensuring system stability, supporting endpoint management, and enhancing data governance through your Microsoft Intune and Purview expertise. Key Responsibilities: Designing, implementing, and maintaining server, network, and storage solutions. Managing endpoint configuration and device compliance using Microsoft Intune. Supporting data governance, compliance, and discovery using Microsoft Purview. Providing 2nd and 3rd line infrastructure support, resolving complex technical issues quickly and effectively. Maintaining on-premise and hybrid infrastructure, with involvement in cloud migrations (Azure preferred). Monitoring system performance, ensuring high availability and security across all platforms. Leading infrastructure upgrades and migrations with minimal operational disruption. Collaborating with internal teams and stakeholders to align IT solutions with business operations. Documenting configurations, processes, and solutions for clarity and compliance. Keeping up-to-date with the latest IT and data trends relevant to logistics. About You: You'll have a strong technical foundation, with the ability to bridge infrastructure and compliance. We're looking for someone who is proactive, detail-oriented, and passionate about leveraging technology to support secure and efficient operations. You should have: Proven experience in an Infrastructure Engineer or Systems Administrator role. Hands-on experience with Microsoft Intune for device management and security policies. Familiarity with Microsoft Purview for data classification, compliance, and governance. Solid knowledge of Windows and Linux operating systems. Experience with virtualisation platforms like VMware or Hyper-V. Networking knowledge including switches, routers, and firewalls (Cisco or Fortinet a bonus). Familiarity with Azure or other cloud environments. Working knowledge of Active Directory, DNS, DHCP, and Group Policy. Understanding of backup and disaster recovery best practices. Excellent communication and problem-solving skills. Relevant certifications (e.g., Microsoft, Cisco, VMware) are a plus. Infrastructure Engineer Tamworth £50,000 DoE Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company s IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices. Design and implement cloud-based and on-premise IT solutions, supporting Azure and Microsoft 365 environments. Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership. Drive solution design, IT operations, and network security in an enterprise-level setting. Oversee Active Directory (AD) conversion, ensuring seamless integration into the IT environment. Work within a customer-facing role, ensuring IT systems align with business needs. Participate in infrastructure transformation initiatives, aligning with enterprise-level standards. Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements Proven experience in senior infrastructure and security engineering roles. Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment. Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus). Experience in solution architecture, IT operations, and infrastructure design. Practical experience in cybersecurity, system design, and infrastructure architecture. Capable of rolling up sleeves and leading projects from conception to implementation. A background working with large-scale IT environments, such as KPMG or other enterprise-level settings. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we d love to hear from you!
Sep 05, 2025
Full time
Our client, a growing enterprise seeking to enhance its IT operations, is looking for an experienced Senior Infrastructure & Security Engineer to take ownership of 3rd-line infrastructure and cybersecurity support. This hands-on role requires deep technical competency, project experience, and a proactive attitude, ensuring stability, security, and efficiency in the company s IT environment. As part of IT Operations, you will collaborate with stakeholders and lead efforts to design, build, and implement solution architecture. The company is shifting toward a more mature enterprise IT framework, leveraging Microsoft 365 and Azure (with AWS experience as a nice-to-have). Key Responsibilities Provide 3rd-line infrastructure and security support, ensuring system reliability and cybersecurity best practices. Design and implement cloud-based and on-premise IT solutions, supporting Azure and Microsoft 365 environments. Collaborate with 1st and 2nd line engineers, offering mentorship and technical leadership. Drive solution design, IT operations, and network security in an enterprise-level setting. Oversee Active Directory (AD) conversion, ensuring seamless integration into the IT environment. Work within a customer-facing role, ensuring IT systems align with business needs. Participate in infrastructure transformation initiatives, aligning with enterprise-level standards. Ensure compliance with cybersecurity and regulatory frameworks while implementing risk mitigation strategies. Key Requirements Proven experience in senior infrastructure and security engineering roles. Strong technical competency in cloud and cybersecurity, ideally within an enterprise or SME environment. Hands-on expertise with Microsoft 365, Azure, and networking (AWS is a plus). Experience in solution architecture, IT operations, and infrastructure design. Practical experience in cybersecurity, system design, and infrastructure architecture. Capable of rolling up sleeves and leading projects from conception to implementation. A background working with large-scale IT environments, such as KPMG or other enterprise-level settings. If you're an experienced Infrastructure & Security Engineer with a passion for hands-on technical work and solution architecture, we d love to hear from you!
Are you a Gas Manager, seeking your next contract? My client has an immediate opportunity for a Domestic & Commercial Gas Manager to manage Servicing and Repairs, throughout Wiltshire. The successful candidate will be responsible for the delivery of gas servicing and repairs of tenanted homes and corporate and commercial properties, as well as undertake the management of the Gas Engineers, and Gas Surveyors. Responsibilities: Oversee the operational function of the Gas teams, to ensure the most effective and economical use of resources and skill in line with statutory requirements Ensure that all work is carried out within the priority period and within the cost parameters and standards of the contract. Work in partnership with the Operations Manager-Trade Services to maintain the Gas Safe registration though regular audits verifying and keeping up to date with registration rules. Resulting in meeting the annual inspections by Gas Safe. Management of 3rd party audits via specialist contractor to enhance engineer performance and implementation of improvements. Monthly reporting & recording of Schedule of Rates reports for contractual requirements and finance reporting Monthly reporting on no access case in relation to Gas Servicing and production of evidence for court hearings in relation to no access cases. Carry out risk assessments and prepare method statement where necessary. Oversee the management of staff and materials including quality required to ensure completion work ensuing contingency plans are in place to meet deadlines Prepare Estimates for work as requested from the Operational Manager-Trade Services and Operational Manager-Technical Services for the delivery of capital projects. Oversee performance of operatives and to minimise discrepancies ad hoc pre and post inspections. Responsible for current Gas, LPG and Oil regulations are adhered, communicated and appropriate action taken if not up to date to ensure compliance. Maintain the quality management system and ensure procedures are carried out in accordance with BS EN ISO 9002. Report on non-conformances and ensure corrective action is taken. Requirements: Appropriate trade qualification (NVQ). Work related to degree level within the gas or building industry Gas Safe Registration for both Commercial and Domestic installations HNC / ONC Heating and Plumbing / Building services Engineering Current driving licence To apply, please attach a copy of your CV
Sep 04, 2025
Seasonal
Are you a Gas Manager, seeking your next contract? My client has an immediate opportunity for a Domestic & Commercial Gas Manager to manage Servicing and Repairs, throughout Wiltshire. The successful candidate will be responsible for the delivery of gas servicing and repairs of tenanted homes and corporate and commercial properties, as well as undertake the management of the Gas Engineers, and Gas Surveyors. Responsibilities: Oversee the operational function of the Gas teams, to ensure the most effective and economical use of resources and skill in line with statutory requirements Ensure that all work is carried out within the priority period and within the cost parameters and standards of the contract. Work in partnership with the Operations Manager-Trade Services to maintain the Gas Safe registration though regular audits verifying and keeping up to date with registration rules. Resulting in meeting the annual inspections by Gas Safe. Management of 3rd party audits via specialist contractor to enhance engineer performance and implementation of improvements. Monthly reporting & recording of Schedule of Rates reports for contractual requirements and finance reporting Monthly reporting on no access case in relation to Gas Servicing and production of evidence for court hearings in relation to no access cases. Carry out risk assessments and prepare method statement where necessary. Oversee the management of staff and materials including quality required to ensure completion work ensuing contingency plans are in place to meet deadlines Prepare Estimates for work as requested from the Operational Manager-Trade Services and Operational Manager-Technical Services for the delivery of capital projects. Oversee performance of operatives and to minimise discrepancies ad hoc pre and post inspections. Responsible for current Gas, LPG and Oil regulations are adhered, communicated and appropriate action taken if not up to date to ensure compliance. Maintain the quality management system and ensure procedures are carried out in accordance with BS EN ISO 9002. Report on non-conformances and ensure corrective action is taken. Requirements: Appropriate trade qualification (NVQ). Work related to degree level within the gas or building industry Gas Safe Registration for both Commercial and Domestic installations HNC / ONC Heating and Plumbing / Building services Engineering Current driving licence To apply, please attach a copy of your CV
DV-Cleared Application Support Engineer - Contract (Outside IR35) The Role We are seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence. Location: Cheltenham, Gloucestershire Area (on-site minimum 4 days per week) Rate: 500 - 600 per day Clearance: Active DV clearance required Start : ASAP Duration : 6 months Key Responsibilities Build & Deploy Manage and maintain CI/CD pipelines using Java, Maven, and NPM. Configure and execute automated test suites with Maven and Cypress. Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker. Configure and integrate third-party software and appliances. Monitoring & Verification Track service performance and availability using Influx and Grafana. Configure alerts to detect issues before they escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct root cause analysis. Implement proactive changes to improve service stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data centre operations. Key Skills Experience in a managed service environment with strong service delivery focus. Hands-on with Infrastructure as Code (Terraform, Ansible). Application development experience (Java or similar). Strong problem-solving and analytical skills with sound decision-making. Excellent communication and stakeholder management. Proficient with Git version control. Desirable Skills Experience with microservices deployment and administration. Familiarity with messaging platforms (e.g., AMQP). Knowledge of S3 object storage. Experience with RDBMS (Oracle or similar) Services advertised are those of an Employment Business.
Sep 03, 2025
Contractor
DV-Cleared Application Support Engineer - Contract (Outside IR35) The Role We are seeking a DV-cleared Application Support Engineer to join our client's on-site team in the Cheltenham area. You will help maintain and support a managed cross-domain service, leveraging a broad range of technologies. The role focuses on site reliability engineering practices to ensure service resilience, continuous improvement, and operational excellence. Location: Cheltenham, Gloucestershire Area (on-site minimum 4 days per week) Rate: 500 - 600 per day Clearance: Active DV clearance required Start : ASAP Duration : 6 months Key Responsibilities Build & Deploy Manage and maintain CI/CD pipelines using Java, Maven, and NPM. Configure and execute automated test suites with Maven and Cypress. Deploy and configure services using Terraform and Ansible across OpenShift, RHEL/CentOS, and Docker. Configure and integrate third-party software and appliances. Monitoring & Verification Track service performance and availability using Influx and Grafana. Configure alerts to detect issues before they escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct root cause analysis. Implement proactive changes to improve service stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data centre operations. Key Skills Experience in a managed service environment with strong service delivery focus. Hands-on with Infrastructure as Code (Terraform, Ansible). Application development experience (Java or similar). Strong problem-solving and analytical skills with sound decision-making. Excellent communication and stakeholder management. Proficient with Git version control. Desirable Skills Experience with microservices deployment and administration. Familiarity with messaging platforms (e.g., AMQP). Knowledge of S3 object storage. Experience with RDBMS (Oracle or similar) Services advertised are those of an Employment Business.
Job Title: Lead Dynamics Business Central Engineer Location: Coventry (Remote with occasional site visits) Employment Type: Permanent Eligibility: UK-based only - no sponsorship available Salary: Competitive, based on experience About the Role We are seeking an experienced Lead Dynamics Business Central Engineer to join our team on a permanent basis. This is a fantastic opportunity for a highly skilled professional to take ownership of our Business Central systems, play a key role in solution design and delivery, and help shape the future of our ERP landscape. You will work remotely, with occasional site visits to our Coventry office, leading technical initiatives and collaborating closely with finance and operations stakeholders to deliver scalable and effective solutions. Key Responsibilities Lead the design, development, and ongoing enhancement of Dynamics 365 Business Central solutions. Collaborate with finance, distribution, and operations teams to understand business needs and translate them into functional and technical solutions. Take ownership of system configuration, customisation, integrations, and performance tuning. Provide technical leadership and guidance to both internal teams and external partners. Ensure system reliability, security, and compliance with best practices. Support business change initiatives, upgrades, and system migrations. Troubleshoot issues, provide 3rd-line support, and deliver long-term improvements. Skills & Experience Required Proven experience working as a Dynamics Business Central Engineer/Developer (NAV / Dynamics 365 BC). Strong expertise in Financials and Distribution modules. Experience with Manufacturing and Warehouse Management modules (desirable). Proficiency in AL language, extensions, and integration tools. Experience in system upgrades, migrations, and customisation. Strong understanding of ERP architecture and business processes. Ability to engage with stakeholders at all levels and translate requirements into effective solutions. Previous experience in a lead or senior-level position , taking ownership of projects. What We Offer Permanent role with a competitive salary package . Remote-first working model with occasional visits to Coventry . Opportunity to lead impactful ERP projects in a supportive, collaborative environment. Professional growth and the chance to influence ERP strategy and best practices.
Sep 03, 2025
Full time
Job Title: Lead Dynamics Business Central Engineer Location: Coventry (Remote with occasional site visits) Employment Type: Permanent Eligibility: UK-based only - no sponsorship available Salary: Competitive, based on experience About the Role We are seeking an experienced Lead Dynamics Business Central Engineer to join our team on a permanent basis. This is a fantastic opportunity for a highly skilled professional to take ownership of our Business Central systems, play a key role in solution design and delivery, and help shape the future of our ERP landscape. You will work remotely, with occasional site visits to our Coventry office, leading technical initiatives and collaborating closely with finance and operations stakeholders to deliver scalable and effective solutions. Key Responsibilities Lead the design, development, and ongoing enhancement of Dynamics 365 Business Central solutions. Collaborate with finance, distribution, and operations teams to understand business needs and translate them into functional and technical solutions. Take ownership of system configuration, customisation, integrations, and performance tuning. Provide technical leadership and guidance to both internal teams and external partners. Ensure system reliability, security, and compliance with best practices. Support business change initiatives, upgrades, and system migrations. Troubleshoot issues, provide 3rd-line support, and deliver long-term improvements. Skills & Experience Required Proven experience working as a Dynamics Business Central Engineer/Developer (NAV / Dynamics 365 BC). Strong expertise in Financials and Distribution modules. Experience with Manufacturing and Warehouse Management modules (desirable). Proficiency in AL language, extensions, and integration tools. Experience in system upgrades, migrations, and customisation. Strong understanding of ERP architecture and business processes. Ability to engage with stakeholders at all levels and translate requirements into effective solutions. Previous experience in a lead or senior-level position , taking ownership of projects. What We Offer Permanent role with a competitive salary package . Remote-first working model with occasional visits to Coventry . Opportunity to lead impactful ERP projects in a supportive, collaborative environment. Professional growth and the chance to influence ERP strategy and best practices.
Service Desk Support Lead Azure O365 Networking Cloud-First 3rd Line Escalation ERP Support BAU Excellence Team Culture Bristol-BasedSR2 is working with a long-term client undergoing a strategic transformation towards a cloud-first model. We're hiring a Service Desk Support Lead to serve as a technical escalation point, working closely with a team of junior engineers to ensure smooth day-to-day operations across IT infrastructure and enterprise systems.This is a hands-on support role - perfect for someone who enjoys solving problems, mentoring others, and being the calm in the chaos. Culture fit is everything here: they're after a team player who can support, guide, and collaborate. Key Responsibilities:Act as the 3rd line escalation point across networking, Azure, O365, and infrastructure issues Collaborate with junior permanent engineers Support BAU activities across cloud infrastructure and on-prem networking systems Troubleshoot and maintain enterprise tooling, with potential exposure to NetSuite ERP Assist in the transition toward a modern, cloud-first operating model Identify and resolve issues proactively across the IT stack - endpoint, access, network, cloud Team-oriented and culturally aware - you'll be part of a tight-knit group Adaptable, proactive, and solutions-focused Based within commutable distance to Bristol (on-site 2 days/week) The Details: Outside IR35 Duration: 3 months initial (extensions likely) Location: Hybrid (Bristol based) Join a collaborative, forward-thinking team making tangible IT improvements If you're an experienced support engineer who loves solving problems and making teams better - apply now!Ideal Candidate Profile: Strong hands-on experience with Azure, O365, and core networking principles Proven track record in IT infrastructure or 3rd line support roles Comfortable owning escalations and guiding more junior engineers Experience with ERP systems (e.g. NetSuite) is a plus, not a must
Sep 02, 2025
Full time
Service Desk Support Lead Azure O365 Networking Cloud-First 3rd Line Escalation ERP Support BAU Excellence Team Culture Bristol-BasedSR2 is working with a long-term client undergoing a strategic transformation towards a cloud-first model. We're hiring a Service Desk Support Lead to serve as a technical escalation point, working closely with a team of junior engineers to ensure smooth day-to-day operations across IT infrastructure and enterprise systems.This is a hands-on support role - perfect for someone who enjoys solving problems, mentoring others, and being the calm in the chaos. Culture fit is everything here: they're after a team player who can support, guide, and collaborate. Key Responsibilities:Act as the 3rd line escalation point across networking, Azure, O365, and infrastructure issues Collaborate with junior permanent engineers Support BAU activities across cloud infrastructure and on-prem networking systems Troubleshoot and maintain enterprise tooling, with potential exposure to NetSuite ERP Assist in the transition toward a modern, cloud-first operating model Identify and resolve issues proactively across the IT stack - endpoint, access, network, cloud Team-oriented and culturally aware - you'll be part of a tight-knit group Adaptable, proactive, and solutions-focused Based within commutable distance to Bristol (on-site 2 days/week) The Details: Outside IR35 Duration: 3 months initial (extensions likely) Location: Hybrid (Bristol based) Join a collaborative, forward-thinking team making tangible IT improvements If you're an experienced support engineer who loves solving problems and making teams better - apply now!Ideal Candidate Profile: Strong hands-on experience with Azure, O365, and core networking principles Proven track record in IT infrastructure or 3rd line support roles Comfortable owning escalations and guiding more junior engineers Experience with ERP systems (e.g. NetSuite) is a plus, not a must
3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team s success. They are all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you ll be part of a fast-paced, customer-focused environment, they are committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you re ready to bring your expertise to a place that values your growth and development, our client would love to hear from you! Benefits of working for Our Client: A competitive salary Training opportunities set out with a clear training structure Progressive working environment with access to voice your opinions to decision makers 25 days holiday plus bank holidays Your birthday off Flexi health plan cover and access to a range of Health Benefits IT Purchasing Scheme Company Pension An active Social Committee who plans monthly competitions and events A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills Organisational skills Results driven with a proven track record Team player Self-motivated and proactive Ability to be resilient and to work under pressure Apply today.
Sep 02, 2025
Full time
3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team s success. They are all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you ll be part of a fast-paced, customer-focused environment, they are committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you re ready to bring your expertise to a place that values your growth and development, our client would love to hear from you! Benefits of working for Our Client: A competitive salary Training opportunities set out with a clear training structure Progressive working environment with access to voice your opinions to decision makers 25 days holiday plus bank holidays Your birthday off Flexi health plan cover and access to a range of Health Benefits IT Purchasing Scheme Company Pension An active Social Committee who plans monthly competitions and events A brilliant breakout room with free breakfast and a pool table Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirements and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of their 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills Organisational skills Results driven with a proven track record Team player Self-motivated and proactive Ability to be resilient and to work under pressure Apply today.
Senior D365 F&O Consultant / Applications Lead Up to £75,000 Benefits Hybrid - Leeds Our client, a luxury manufacturing business based in Leeds, is looking for an experienced D365 Consultant to take ownership of their Microsoft Dynamics 365 Finance & Operations (F&O) environment. This is a pivotal role where you ll drive the rollout, optimisation, and ongoing development of D365, while also mentoring and developing a junior ERP Applications Support Engineer. Key Responsibilities: Lead the management, optimisation, and support of D365 F&O, ensuring the system evolves with business requirements. Deliver end-to-end ERP projects - from requirements gathering and design through to implementation, testing, and post-go-live support. Act as the subject-matter expert for D365, liaising with stakeholders across finance, operations, and production, as well as third-party partners. Manage and support integrations across a hybrid IT landscape (cloud and on-premises). Identify opportunities to streamline and automate finance, manufacturing, and supply chain processes. Provide guidance, training, and day-to-day leadership to a junior ERP support colleague, helping them develop their skills. Deliver user training across the business to ensure strong system adoption and maximise ROI. Provide expert 2nd/3rd line support when required, including occasional out-of-hours support during critical business events (e.g., stocktakes). Key Requirements: Proven expertise in Microsoft Dynamics 365 Finance & Operations, with hands-on implementation and support experience (minimum 2 years). Strong ERP knowledge, ideally within a manufacturing or production setting. Previous experience mentoring or training junior team members. Solid understanding of integrations and hybrid IT infrastructures. Familiarity with Power Platform / Power Automate is highly desirable. Excellent communication skills, with the ability to translate technical concepts for non-technical audiences. A collaborative and proactive leader, with the confidence to drive change and continuous improvement. Experience with Applications AX - desirable.
Sep 02, 2025
Full time
Senior D365 F&O Consultant / Applications Lead Up to £75,000 Benefits Hybrid - Leeds Our client, a luxury manufacturing business based in Leeds, is looking for an experienced D365 Consultant to take ownership of their Microsoft Dynamics 365 Finance & Operations (F&O) environment. This is a pivotal role where you ll drive the rollout, optimisation, and ongoing development of D365, while also mentoring and developing a junior ERP Applications Support Engineer. Key Responsibilities: Lead the management, optimisation, and support of D365 F&O, ensuring the system evolves with business requirements. Deliver end-to-end ERP projects - from requirements gathering and design through to implementation, testing, and post-go-live support. Act as the subject-matter expert for D365, liaising with stakeholders across finance, operations, and production, as well as third-party partners. Manage and support integrations across a hybrid IT landscape (cloud and on-premises). Identify opportunities to streamline and automate finance, manufacturing, and supply chain processes. Provide guidance, training, and day-to-day leadership to a junior ERP support colleague, helping them develop their skills. Deliver user training across the business to ensure strong system adoption and maximise ROI. Provide expert 2nd/3rd line support when required, including occasional out-of-hours support during critical business events (e.g., stocktakes). Key Requirements: Proven expertise in Microsoft Dynamics 365 Finance & Operations, with hands-on implementation and support experience (minimum 2 years). Strong ERP knowledge, ideally within a manufacturing or production setting. Previous experience mentoring or training junior team members. Solid understanding of integrations and hybrid IT infrastructures. Familiarity with Power Platform / Power Automate is highly desirable. Excellent communication skills, with the ability to translate technical concepts for non-technical audiences. A collaborative and proactive leader, with the confidence to drive change and continuous improvement. Experience with Applications AX - desirable.
Randstad Technologies Recruitment
Sunderland, Tyne And Wear
Senior SQL Database Administrator Location: Hybrid - Sunderland (with flexible working) Salary: Up to 55,000 + excellent benefits We're working with a respected organisation in Sunderland to recruit a Senior SQL Database Administrator . This is a fantastic opportunity to join an experienced IT team and take a lead role in the ongoing development, optimisation, and resilience of the organisation's database environment. You'll be responsible for maintaining high availability, supporting integrations across platforms, and ensuring the reliability and performance of systems critical to business operations. Key Responsibilities: Configure and manage high availability and disaster recovery solutions including Always On Availability Groups, mirroring, and clustering. Implement and test backup and recovery procedures to safeguard data. Monitor performance metrics and carry out tuning and optimisation as required. Support development and integration efforts across cloud and on-prem environments. Use version control tools (e.g. GitHub, Bitbucket) to manage database scripts and schema changes. Maintain comprehensive technical documentation and system records. Collaborate with software developers, analysts, and other teams to deliver scalable and secure database services. Provide 2nd/3rd line support and investigate root causes of system issues. What We're Looking For: Solid experience in SQL Server database administration. Strong understanding of high availability, backup, and recovery strategies. Proficient in writing and troubleshooting T-SQL. Experience with ETL tools (e.g. SSIS, Azure Data Factory, Informatica, Talend). Familiarity with version control and collaborative working in a support or project setting. Strong communication skills and a methodical, team-focused approach. Desirable (but not essential): Experience with open-source RDBMS (PostgreSQL, MySQL, MongoDB). Familiarity with Redgate tools (SQL Toolbelt, Backup Pro, SQL Monitor). Benefits: Up to 55,000 salary depending on experience 31 days annual leave plus bank holidays, with the option to buy more Flexible and hybrid working, including early Friday finishes Health Cash Plan - cashback on optical, dental, therapies, and more (includes free child cover) Access to private healthcare through the plan Generous pension scheme - up to 10% employer contribution Salary sacrifice scheme for electric vehicles Enhanced parental and family leave Business mileage allowance Life assurance (3x salary) Please note: This role is subject to a basic DBS check, funded by the employer. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Sep 02, 2025
Full time
Senior SQL Database Administrator Location: Hybrid - Sunderland (with flexible working) Salary: Up to 55,000 + excellent benefits We're working with a respected organisation in Sunderland to recruit a Senior SQL Database Administrator . This is a fantastic opportunity to join an experienced IT team and take a lead role in the ongoing development, optimisation, and resilience of the organisation's database environment. You'll be responsible for maintaining high availability, supporting integrations across platforms, and ensuring the reliability and performance of systems critical to business operations. Key Responsibilities: Configure and manage high availability and disaster recovery solutions including Always On Availability Groups, mirroring, and clustering. Implement and test backup and recovery procedures to safeguard data. Monitor performance metrics and carry out tuning and optimisation as required. Support development and integration efforts across cloud and on-prem environments. Use version control tools (e.g. GitHub, Bitbucket) to manage database scripts and schema changes. Maintain comprehensive technical documentation and system records. Collaborate with software developers, analysts, and other teams to deliver scalable and secure database services. Provide 2nd/3rd line support and investigate root causes of system issues. What We're Looking For: Solid experience in SQL Server database administration. Strong understanding of high availability, backup, and recovery strategies. Proficient in writing and troubleshooting T-SQL. Experience with ETL tools (e.g. SSIS, Azure Data Factory, Informatica, Talend). Familiarity with version control and collaborative working in a support or project setting. Strong communication skills and a methodical, team-focused approach. Desirable (but not essential): Experience with open-source RDBMS (PostgreSQL, MySQL, MongoDB). Familiarity with Redgate tools (SQL Toolbelt, Backup Pro, SQL Monitor). Benefits: Up to 55,000 salary depending on experience 31 days annual leave plus bank holidays, with the option to buy more Flexible and hybrid working, including early Friday finishes Health Cash Plan - cashback on optical, dental, therapies, and more (includes free child cover) Access to private healthcare through the plan Generous pension scheme - up to 10% employer contribution Salary sacrifice scheme for electric vehicles Enhanced parental and family leave Business mileage allowance Life assurance (3x salary) Please note: This role is subject to a basic DBS check, funded by the employer. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Infrastructure Engineer/ Analyst ( Hybrid / Chesterfield) - 12 Month FTC. VMWare, AD, Exchange, Windows Server, Azure, O365, Siem tooling, PowerShell, Networking, Meraki, Firewalls Infrastructure Engineer/Analyst: Do you have a background in supporting business or technical applications? Do you have a broad technical skill set but looking to be re-trained in new technologies and looking for a new challenge? Do you have a strong background in VMWare, Windows Server, AD, O365 and some experience of working on complex infrastructure issues? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud? Infrastructure Engineer/Analyst - About the company Do you want to be part of a successful organisation, that strives to offer stable, sustainable, and thriving communities in their local area. They have a vision and purpose to make a difference by the services they offer across a variety of services in their local area. With offices based in Chesterfield, they are involved in a major transformation, within the local area. They are investing in improving their services to best meet the changing needs of their customers / users. Infrastructure Engineer/Analyst - About the role: The Infrastructure Engineer/Analyst role will be a mix of Hybrid working and in their Chesterfield office. ( currently 3 days per week and 2 days from home) working as part of a small team, provide effective solutions to escalated technical issues, and provide a high level of technical expertise to the business. You will provide new technical solutions ( both strategic and tactical) ensuring effective working across the full range of services provided by the business and liaise with 3rd party suppliers and external contractors, and manage escalated issues logged by the service desk. The role will involve working with technologies such as Virtualisation (VMWare), SAN, Cloud, Windows Server, AD, Exchange, Office365, PowerShell, Networking ( Meraki), Firewalls etc. 3rd Line Engineer/Analyst - Key Responsibilities: Support of multi-site technical environments including LAN, WAN, Microsoft, Meraki, Network Security, Firewalls & VPNs. Take ownership of escalated issues as 3rd line support and resolving any queries within SLA Resolution of configuration and deployment issues, ensuring management of core IT Infrastructure operations thru system monitoring and maintenance Working with VMWare, Windows Server, AD, Exchange, O365, Azure and other Microsoft technologies Ensure that 3rd party applications are installed and run efficiently across all platforms. Maintain and develop good working relationships with colleagues, other departmental members and suppliers, consultancy partners and third parties. Support their server and storage infrastructure thru on premise and cloud infrastructure. Manage identity management technologies, IaaS management tools to maximise the speed of routine tasks. Enforce client device security standards for mobile Fones, laptops, PCs & tablets. Infrastructure Engineer/Analyst - Essential Technical Skills: Candidates must have some exposure to most of the technologies listed below: VMWare - good level of understanding AD - good understanding Windows Server and other technologies O365, Azure, Exchange, Networking - ( Meraki/ Firewalls/ Wireless, DHCP) PowerShell ITIL knowledge Infrastructure Engineer/Analyst - Benefits (Negotiable) Basic salary - up to £47k Pension - 20% company contribution Training opportunities Child vouchers, discounted leisure, and travel scheme. 28 days holiday Hybrid working ( 2 days per week from home) Flexible working hours / compressed hours options Candidates will have a strong customer service ethos and passion for resolving queries to a high stand within SLA's. Candidates will have a broad technical skill set and be keen to look at learning new technologies including working with Azure/AWS. The Infrastructure Engineer role offers the change to work with a broad set of technologies besides the chance to work with Cloud technology - and some training will be given in other areas. If you are keen to join progressive company, gain exposure to a diverse array of technologies, and gain some internal training and development please apply. You will be given the opportunity to learn and progress within the organisation. and make an impact with their technical environment. The role is initially offered on a 12-month Fixed term basis with a chance of a permanent role thereafter. Langland Consultants acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer, Langland Consultants welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability, or age. All applicants are considered on the basis of their merits and abilities for the job. By applying to a job advertised by Langland Consultants or providing your contact information to show interest in a job advertised by Langland Consultants, you consent to the disclosure of your information to us in order to assist our legitimate business needs. This includes agreeing to us in storing your information and allowing us to contact you in regard to suitable job opportunities in the future. You are within your rights to ask us to remove your information at any time.
Sep 01, 2025
Full time
Infrastructure Engineer/ Analyst ( Hybrid / Chesterfield) - 12 Month FTC. VMWare, AD, Exchange, Windows Server, Azure, O365, Siem tooling, PowerShell, Networking, Meraki, Firewalls Infrastructure Engineer/Analyst: Do you have a background in supporting business or technical applications? Do you have a broad technical skill set but looking to be re-trained in new technologies and looking for a new challenge? Do you have a strong background in VMWare, Windows Server, AD, O365 and some experience of working on complex infrastructure issues? Are you passionate about technology, with a strong customer service ethos, wanting to work with emerging technologies including Cloud? Infrastructure Engineer/Analyst - About the company Do you want to be part of a successful organisation, that strives to offer stable, sustainable, and thriving communities in their local area. They have a vision and purpose to make a difference by the services they offer across a variety of services in their local area. With offices based in Chesterfield, they are involved in a major transformation, within the local area. They are investing in improving their services to best meet the changing needs of their customers / users. Infrastructure Engineer/Analyst - About the role: The Infrastructure Engineer/Analyst role will be a mix of Hybrid working and in their Chesterfield office. ( currently 3 days per week and 2 days from home) working as part of a small team, provide effective solutions to escalated technical issues, and provide a high level of technical expertise to the business. You will provide new technical solutions ( both strategic and tactical) ensuring effective working across the full range of services provided by the business and liaise with 3rd party suppliers and external contractors, and manage escalated issues logged by the service desk. The role will involve working with technologies such as Virtualisation (VMWare), SAN, Cloud, Windows Server, AD, Exchange, Office365, PowerShell, Networking ( Meraki), Firewalls etc. 3rd Line Engineer/Analyst - Key Responsibilities: Support of multi-site technical environments including LAN, WAN, Microsoft, Meraki, Network Security, Firewalls & VPNs. Take ownership of escalated issues as 3rd line support and resolving any queries within SLA Resolution of configuration and deployment issues, ensuring management of core IT Infrastructure operations thru system monitoring and maintenance Working with VMWare, Windows Server, AD, Exchange, O365, Azure and other Microsoft technologies Ensure that 3rd party applications are installed and run efficiently across all platforms. Maintain and develop good working relationships with colleagues, other departmental members and suppliers, consultancy partners and third parties. Support their server and storage infrastructure thru on premise and cloud infrastructure. Manage identity management technologies, IaaS management tools to maximise the speed of routine tasks. Enforce client device security standards for mobile Fones, laptops, PCs & tablets. Infrastructure Engineer/Analyst - Essential Technical Skills: Candidates must have some exposure to most of the technologies listed below: VMWare - good level of understanding AD - good understanding Windows Server and other technologies O365, Azure, Exchange, Networking - ( Meraki/ Firewalls/ Wireless, DHCP) PowerShell ITIL knowledge Infrastructure Engineer/Analyst - Benefits (Negotiable) Basic salary - up to £47k Pension - 20% company contribution Training opportunities Child vouchers, discounted leisure, and travel scheme. 28 days holiday Hybrid working ( 2 days per week from home) Flexible working hours / compressed hours options Candidates will have a strong customer service ethos and passion for resolving queries to a high stand within SLA's. Candidates will have a broad technical skill set and be keen to look at learning new technologies including working with Azure/AWS. The Infrastructure Engineer role offers the change to work with a broad set of technologies besides the chance to work with Cloud technology - and some training will be given in other areas. If you are keen to join progressive company, gain exposure to a diverse array of technologies, and gain some internal training and development please apply. You will be given the opportunity to learn and progress within the organisation. and make an impact with their technical environment. The role is initially offered on a 12-month Fixed term basis with a chance of a permanent role thereafter. Langland Consultants acts as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer, Langland Consultants welcomes applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability, or age. All applicants are considered on the basis of their merits and abilities for the job. By applying to a job advertised by Langland Consultants or providing your contact information to show interest in a job advertised by Langland Consultants, you consent to the disclosure of your information to us in order to assist our legitimate business needs. This includes agreeing to us in storing your information and allowing us to contact you in regard to suitable job opportunities in the future. You are within your rights to ask us to remove your information at any time.
Nigel Wright Group
Newcastle Upon Tyne, Tyne And Wear
The Opportunity 12 month Fixed Term Contract A leading and well established organisation are looking for an IT Operations Engineer for a 12 month Fixed Term Contract initially to work on projects. You will be providing 3rd line support.Location: Newcastle City Centre - 3-4 days per week Salary: up to £40,000 + benefits Start date: ASAP The Role Providing 3rd line support to support key operations across the organisation Undertake routine IT operational tasks Support IT project activities and provide technical capability to deliver key projects such as IT enablement of mergers and acquisitions Key Responsibilities Good networking knowledge (LAN/WAN) and troubleshooting skills Provision of quality 2.5 and 3rd line and escalated BAU support for Windows Servers both physical and virtual Support and administration of Windows Servers and the VMware vSphere infrastructure Provide technical project skills and own IT projects for the enablement of new business units Support of Data Centre services 3rd line support incident and problem management Assist with 3rd line support and config of Office 365 3rd line support of Azure Cloud technologies and services. Experience required: Networking Troubleshooting skills Windows server and VMware skills Strong knowledge of M365 O365 administration Worked in an ITIL environment Azure O365 Fundamentals
Sep 01, 2025
Full time
The Opportunity 12 month Fixed Term Contract A leading and well established organisation are looking for an IT Operations Engineer for a 12 month Fixed Term Contract initially to work on projects. You will be providing 3rd line support.Location: Newcastle City Centre - 3-4 days per week Salary: up to £40,000 + benefits Start date: ASAP The Role Providing 3rd line support to support key operations across the organisation Undertake routine IT operational tasks Support IT project activities and provide technical capability to deliver key projects such as IT enablement of mergers and acquisitions Key Responsibilities Good networking knowledge (LAN/WAN) and troubleshooting skills Provision of quality 2.5 and 3rd line and escalated BAU support for Windows Servers both physical and virtual Support and administration of Windows Servers and the VMware vSphere infrastructure Provide technical project skills and own IT projects for the enablement of new business units Support of Data Centre services 3rd line support incident and problem management Assist with 3rd line support and config of Office 365 3rd line support of Azure Cloud technologies and services. Experience required: Networking Troubleshooting skills Windows server and VMware skills Strong knowledge of M365 O365 administration Worked in an ITIL environment Azure O365 Fundamentals
Are you an experienced Infrastructure Engineer with strong cloud and Infrastructure as Code (IaC) skills? Do you want to join a forward-thinking team where you'll play a key role in shaping and supporting modern infrastructure solutions? About the role I'm looking for an Infrastructure Engineer to join an adapting team. You'll be responsible for designing, implementing, and maintaining secure, scalable, and resilient cloud and on-premise environments. This is an exciting opportunity to influence how to leverage cloud technologies and automation to deliver efficient, reliable, and future-proof infrastructure. The teams are embracing new and emerging tech so it's an excellent opportunity to expand your technical skill set. What you'll be doing Building, maintaining, and optimising cloud platforms (AWS/Azure/GCP). Using Infrastructure as Code (Terraform/Ansible/CloudFormation) to provision and manage infrastructure. Managing physical and virtual servers, storage, and backup solutions. Administering Windows/Linux operating systems and ensuring patching, updates, and compliance. Supporting and troubleshooting networking (LAN/WAN, firewalls, VPNs, switches, routing). Monitoring system performance and capacity, ensuring uptime and reliability. Supporting CI/CD pipelines and modern DevOps practices. Collaborating with developers, security, and operations teams to deliver high-quality services. Driving automation and continuous improvement across infrastructure and deployments. Providing 3rd line support and resolving escalated infrastructure issues. What we're looking for Proven experience as an Infrastructure Engineer, Cloud Engineer, or similar role. Strong experience with cloud platforms (AWS, Azure, or GCP). Proficiency in Infrastructure as Code tools (Terraform, Ansible, or equivalent). Solid understanding of networking, virtualisation, and containerisation (e.g. Docker, Kubernetes). Experience managing Windows/Linux servers and related core services (Active Directory, DNS, DHCP, etc.). Knowledge of storage, backup, and disaster recovery solutions. Strong problem-solving skills with a proactive and collaborative mindset. What's in it for you Salary up to 51,000 per annum Hybrid working Generous holiday allowance and benefits package Opportunities for training, certification, and career progression Work in a supportive, forward-thinking team that values innovation Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 01, 2025
Full time
Are you an experienced Infrastructure Engineer with strong cloud and Infrastructure as Code (IaC) skills? Do you want to join a forward-thinking team where you'll play a key role in shaping and supporting modern infrastructure solutions? About the role I'm looking for an Infrastructure Engineer to join an adapting team. You'll be responsible for designing, implementing, and maintaining secure, scalable, and resilient cloud and on-premise environments. This is an exciting opportunity to influence how to leverage cloud technologies and automation to deliver efficient, reliable, and future-proof infrastructure. The teams are embracing new and emerging tech so it's an excellent opportunity to expand your technical skill set. What you'll be doing Building, maintaining, and optimising cloud platforms (AWS/Azure/GCP). Using Infrastructure as Code (Terraform/Ansible/CloudFormation) to provision and manage infrastructure. Managing physical and virtual servers, storage, and backup solutions. Administering Windows/Linux operating systems and ensuring patching, updates, and compliance. Supporting and troubleshooting networking (LAN/WAN, firewalls, VPNs, switches, routing). Monitoring system performance and capacity, ensuring uptime and reliability. Supporting CI/CD pipelines and modern DevOps practices. Collaborating with developers, security, and operations teams to deliver high-quality services. Driving automation and continuous improvement across infrastructure and deployments. Providing 3rd line support and resolving escalated infrastructure issues. What we're looking for Proven experience as an Infrastructure Engineer, Cloud Engineer, or similar role. Strong experience with cloud platforms (AWS, Azure, or GCP). Proficiency in Infrastructure as Code tools (Terraform, Ansible, or equivalent). Solid understanding of networking, virtualisation, and containerisation (e.g. Docker, Kubernetes). Experience managing Windows/Linux servers and related core services (Active Directory, DNS, DHCP, etc.). Knowledge of storage, backup, and disaster recovery solutions. Strong problem-solving skills with a proactive and collaborative mindset. What's in it for you Salary up to 51,000 per annum Hybrid working Generous holiday allowance and benefits package Opportunities for training, certification, and career progression Work in a supportive, forward-thinking team that values innovation Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Circle Recruitment
Newcastle Upon Tyne, Tyne And Wear
IT Infrastructure Engineer - InTune / M365 - Newcastle Be the M365 Subject Matter Expert IT Deployment Engineer / IT Infrastructure Engineer, providing 3rdline IT / M365 Application support with excellent M365, InTune, Azure, Modern Device Management & IT Security experience is required by a leading company in central Newcastle You will be the subject matter expert for Microsoft and M365, working on a range of 3rd line deployment projects across the Microsoft Stack, such as InTune, SharePoint, Exchange Online, Azure, Microsoft Cloud app, Microsoft Defender, Autopilot, Mobile solutions, etc Experience required: - A subject matter expert in M365 & Microsoft, such as InTune machine deployment, InTune Environment Simplification, InTune Company Portal/Update Applications, PowerShell scripting ability, and Deployment - Proficiency with Windows OS, Microsoft Exchange, Windows Server, Active Directory, firewall, VPN, iOS, and networking protocols (TCP/IP, DNS, DHCP, SMTP). - Strong client-service approach with excellent communication and teamwork skills. - Strong IT Security, Endpoint management and Vulnerability management experience - PowerShell Scripting experience within Microsoft Applications - Ability to prioritise, manage workload, and multitask effectively. Role Responsibilities: - 3rd line support and implement Intune, M365, and modern device management. - Configure and manage Autopilot, Windows 11, SharePoint, OneDrive, SSO, and application proxies. - Design and maintain end-user computing devices (e.g., iPads, Surface devices). - Ensure Microsoft 365's operational health (security, availability, maintenance). - Assist in managing Microsoft Exchange, Mimecast security, Teams, and Autopilot. - Develop onboarding processes and provide feedback for service improvements. - Define the company's IT Security policies, including vulnerability management - Admin of Endpoint management tools - Stay updated on Microsoft 365 tools and roadmap. - Conduct monitoring and analysis, including storage and usage reports. - Own problem management and resolve escalated issues from the Ops and Desktop teams. - Review and recommend end-user technology specifications. - Lead end-user-focused projects as required. - Advise fee earners on virtual collaboration tools and document review systems. Joining a team of 6 in the IT team, this key role ensures the smooth operation of the firm's IT applications and IT systems, serving as the primary subject matter expert for Microsoft, M365 & IT Security. You'll work as part of the IT operations team and liaise with third-party service providers to support end-user technology, including Microsoft 365, MDM/Intune, EntraID, and line-of-business applications. They are looking to pay a starting salary of between £42,000 - £52,000 + Benefits + Training + Hybrid work (around 3 days in the office). To apply, press apply now or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Sep 01, 2025
Full time
IT Infrastructure Engineer - InTune / M365 - Newcastle Be the M365 Subject Matter Expert IT Deployment Engineer / IT Infrastructure Engineer, providing 3rdline IT / M365 Application support with excellent M365, InTune, Azure, Modern Device Management & IT Security experience is required by a leading company in central Newcastle You will be the subject matter expert for Microsoft and M365, working on a range of 3rd line deployment projects across the Microsoft Stack, such as InTune, SharePoint, Exchange Online, Azure, Microsoft Cloud app, Microsoft Defender, Autopilot, Mobile solutions, etc Experience required: - A subject matter expert in M365 & Microsoft, such as InTune machine deployment, InTune Environment Simplification, InTune Company Portal/Update Applications, PowerShell scripting ability, and Deployment - Proficiency with Windows OS, Microsoft Exchange, Windows Server, Active Directory, firewall, VPN, iOS, and networking protocols (TCP/IP, DNS, DHCP, SMTP). - Strong client-service approach with excellent communication and teamwork skills. - Strong IT Security, Endpoint management and Vulnerability management experience - PowerShell Scripting experience within Microsoft Applications - Ability to prioritise, manage workload, and multitask effectively. Role Responsibilities: - 3rd line support and implement Intune, M365, and modern device management. - Configure and manage Autopilot, Windows 11, SharePoint, OneDrive, SSO, and application proxies. - Design and maintain end-user computing devices (e.g., iPads, Surface devices). - Ensure Microsoft 365's operational health (security, availability, maintenance). - Assist in managing Microsoft Exchange, Mimecast security, Teams, and Autopilot. - Develop onboarding processes and provide feedback for service improvements. - Define the company's IT Security policies, including vulnerability management - Admin of Endpoint management tools - Stay updated on Microsoft 365 tools and roadmap. - Conduct monitoring and analysis, including storage and usage reports. - Own problem management and resolve escalated issues from the Ops and Desktop teams. - Review and recommend end-user technology specifications. - Lead end-user-focused projects as required. - Advise fee earners on virtual collaboration tools and document review systems. Joining a team of 6 in the IT team, this key role ensures the smooth operation of the firm's IT applications and IT systems, serving as the primary subject matter expert for Microsoft, M365 & IT Security. You'll work as part of the IT operations team and liaise with third-party service providers to support end-user technology, including Microsoft 365, MDM/Intune, EntraID, and line-of-business applications. They are looking to pay a starting salary of between £42,000 - £52,000 + Benefits + Training + Hybrid work (around 3 days in the office). To apply, press apply now or send your CV to Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Are you an experienced Infrastructure Engineer with strong cloud and Infrastructure as Code (IaC) skills? Do you want to join a forward-thinking team where you'll play a key role in shaping and supporting modern infrastructure solutions? About the role I'm looking for an Infrastructure Engineer to join an adapting team. You'll be responsible for designing, implementing, and maintaining secure, scalable, and resilient cloud and on-premise environments. This is an exciting opportunity to influence how to leverage cloud technologies and automation to deliver efficient, reliable, and future-proof infrastructure. The teams are embracing new and emerging tech so it's an excellent opportunity to expand your tehcnical skill set. What you'll be doing Building, maintaining, and optimising cloud platforms (AWS/Azure/GCP). Using Infrastructure as Code (Terraform/Ansible/CloudFormation) to provision and manage infrastructure. Managing physical and virtual servers, storage, and backup solutions. Administering Windows/Linux operating systems and ensuring patching, updates, and compliance. Supporting and troubleshooting networking (LAN/WAN, firewalls, VPNs, switches, routing). Monitoring system performance and capacity, ensuring uptime and reliability. Supporting CI/CD pipelines and modern DevOps practices. Collaborating with developers, security, and operations teams to deliver high-quality services. Driving automation and continuous improvement across infrastructure and deployments. Providing 3rd line support and resolving escalated infrastructure issues. What we're looking for Proven experience as an Infrastructure Engineer, Cloud Engineer, or similar role. Strong experience with cloud platforms (AWS, Azure, or GCP). Proficiency in Infrastructure as Code tools (Terraform, Ansible, or equivalent). Solid understanding of networking, virtualisation, and containerisation (e.g. Docker, Kubernetes). Experience managing Windows/Linux servers and related core services (Active Directory, DNS, DHCP, etc.). Knowledge of storage, backup, and disaster recovery solutions. Strong problem-solving skills with a proactive and collaborative mindset. What's in it for you Salary up to 51,000 per annum Hybrid working (3 days in the York office, 2 days remote) Generous holiday allowance and benefits package Opportunities for training, certification, and career progression Work in a supportive, forward-thinking team that values innovation Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sep 01, 2025
Full time
Are you an experienced Infrastructure Engineer with strong cloud and Infrastructure as Code (IaC) skills? Do you want to join a forward-thinking team where you'll play a key role in shaping and supporting modern infrastructure solutions? About the role I'm looking for an Infrastructure Engineer to join an adapting team. You'll be responsible for designing, implementing, and maintaining secure, scalable, and resilient cloud and on-premise environments. This is an exciting opportunity to influence how to leverage cloud technologies and automation to deliver efficient, reliable, and future-proof infrastructure. The teams are embracing new and emerging tech so it's an excellent opportunity to expand your tehcnical skill set. What you'll be doing Building, maintaining, and optimising cloud platforms (AWS/Azure/GCP). Using Infrastructure as Code (Terraform/Ansible/CloudFormation) to provision and manage infrastructure. Managing physical and virtual servers, storage, and backup solutions. Administering Windows/Linux operating systems and ensuring patching, updates, and compliance. Supporting and troubleshooting networking (LAN/WAN, firewalls, VPNs, switches, routing). Monitoring system performance and capacity, ensuring uptime and reliability. Supporting CI/CD pipelines and modern DevOps practices. Collaborating with developers, security, and operations teams to deliver high-quality services. Driving automation and continuous improvement across infrastructure and deployments. Providing 3rd line support and resolving escalated infrastructure issues. What we're looking for Proven experience as an Infrastructure Engineer, Cloud Engineer, or similar role. Strong experience with cloud platforms (AWS, Azure, or GCP). Proficiency in Infrastructure as Code tools (Terraform, Ansible, or equivalent). Solid understanding of networking, virtualisation, and containerisation (e.g. Docker, Kubernetes). Experience managing Windows/Linux servers and related core services (Active Directory, DNS, DHCP, etc.). Knowledge of storage, backup, and disaster recovery solutions. Strong problem-solving skills with a proactive and collaborative mindset. What's in it for you Salary up to 51,000 per annum Hybrid working (3 days in the York office, 2 days remote) Generous holiday allowance and benefits package Opportunities for training, certification, and career progression Work in a supportive, forward-thinking team that values innovation Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jam Management Consultancy Limited T/A JAM RECRUITMENT
Bracknell, Berkshire
Infrastructure Engineer Operations Our clients are looking for an Infrastructure Engineer to join their head office in Bracknell, Berkshire. This is a fantastic opportunity to contribute to a dynamic environment where innovation, automation, and reliability are at the heart of operations. Key Responsibilities Infrastructure Implementation & Support Design and implement scalable, resilient infrastructure solutions with zero-downtime practices. Provide hands-on support for operational issues and ensure platform reliability. Continuous Improvement & Automation Automate workflows to reduce manual intervention and increase efficiency. Contribute to infrastructure-as-code and DevOps pipelines. Monitoring, Observability & Security Develop proactive monitoring strategies and support security best practices. Participate in incident response, threat simulation, and operational runbooks. Troubleshooting & Collaboration Provide 3rd line support, collaborating with 1st and 2nd line teams. Partner with developers to support seamless deployments. High Availability & Flexibility Implement high availability and disaster recovery systems. Support a global, always-on environment with adaptability to evolving needs. About You Bachelor's degree in Computer Science, STEM field, 2:1 OR ABOVE. 2+ years' experience in infrastructure or DevOps roles. Proficient with operating systems, cloud technologies, and hardware. Strong scripting/automation skills (PowerShell, Python). Understanding of containerisation/orchestration (Docker, Kubernetes). Excellent troubleshooting and communication skills. Security and monitoring knowledge desirable.
Sep 01, 2025
Full time
Infrastructure Engineer Operations Our clients are looking for an Infrastructure Engineer to join their head office in Bracknell, Berkshire. This is a fantastic opportunity to contribute to a dynamic environment where innovation, automation, and reliability are at the heart of operations. Key Responsibilities Infrastructure Implementation & Support Design and implement scalable, resilient infrastructure solutions with zero-downtime practices. Provide hands-on support for operational issues and ensure platform reliability. Continuous Improvement & Automation Automate workflows to reduce manual intervention and increase efficiency. Contribute to infrastructure-as-code and DevOps pipelines. Monitoring, Observability & Security Develop proactive monitoring strategies and support security best practices. Participate in incident response, threat simulation, and operational runbooks. Troubleshooting & Collaboration Provide 3rd line support, collaborating with 1st and 2nd line teams. Partner with developers to support seamless deployments. High Availability & Flexibility Implement high availability and disaster recovery systems. Support a global, always-on environment with adaptability to evolving needs. About You Bachelor's degree in Computer Science, STEM field, 2:1 OR ABOVE. 2+ years' experience in infrastructure or DevOps roles. Proficient with operating systems, cloud technologies, and hardware. Strong scripting/automation skills (PowerShell, Python). Understanding of containerisation/orchestration (Docker, Kubernetes). Excellent troubleshooting and communication skills. Security and monitoring knowledge desirable.
2nd Line Support Engineer - Hybrid - Leicester Salary: Up to £34,000 Industry: Manufacturing & Distribution Role: We're looking for a proactive 2nd Line Support Engineer to join a leading UK manufacturing and distribution business, supporting over 400 users across 45+ sites nationwide. This is a varied role, balancing day-to-day technical support with involvement in infrastructure upgrades and cloud-based projects. You'll handle escalations from the service desk, maintain business-critical systems, and assist the wider IT team in delivering projects that keep operations running smoothly across production facilities, warehouses, and offices. Key Responsibilities: Provide 2nd line support for escalated IT issues (hardware, software, networking). Support and maintain Windows Server, Active Directory, Azure AD, DNS, DHCP, and Group Policy. Administer Microsoft 365, Teams, and Exchange across the business. Assist with backups (Veeam) and take part in disaster recovery testing. Provide support for core network infrastructure (switches, firewalls, and wireless). Support the rollout of new hardware and software across manufacturing and warehouse sites. Collaborate with 3rd line and infrastructure teams on IT projects and system improvements. Document fixes and create guides to improve knowledge sharing. Ideal Candidate: Experience in a 2nd Line Support role (or strong 1st Line ready to step up). Good knowledge of Windows Server and Microsoft 365. Hands-on experience with Active Directory, Group Policy, and Exchange. Strong troubleshooting across PCs, servers, and networks. Exposure to cloud services (Azure) and virtualisation (VMware/Hyper-V) is a plus. Familiarity with backup technologies (Veeam preferred). Clear communicator with the ability to support users across multiple business sites. Benefits: Competitive salary with progression into 3rd line or Infrastructure roles. Exposure to both BAU support and wider IT projects. Be part of a growing business with long-term stability and career development. Work in a supportive, collaborative team environment. Apply Now! If you're looking to take the next step in your IT career and gain experience supporting a large multi-site organisation, we'd love to hear from you. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Sep 01, 2025
Full time
2nd Line Support Engineer - Hybrid - Leicester Salary: Up to £34,000 Industry: Manufacturing & Distribution Role: We're looking for a proactive 2nd Line Support Engineer to join a leading UK manufacturing and distribution business, supporting over 400 users across 45+ sites nationwide. This is a varied role, balancing day-to-day technical support with involvement in infrastructure upgrades and cloud-based projects. You'll handle escalations from the service desk, maintain business-critical systems, and assist the wider IT team in delivering projects that keep operations running smoothly across production facilities, warehouses, and offices. Key Responsibilities: Provide 2nd line support for escalated IT issues (hardware, software, networking). Support and maintain Windows Server, Active Directory, Azure AD, DNS, DHCP, and Group Policy. Administer Microsoft 365, Teams, and Exchange across the business. Assist with backups (Veeam) and take part in disaster recovery testing. Provide support for core network infrastructure (switches, firewalls, and wireless). Support the rollout of new hardware and software across manufacturing and warehouse sites. Collaborate with 3rd line and infrastructure teams on IT projects and system improvements. Document fixes and create guides to improve knowledge sharing. Ideal Candidate: Experience in a 2nd Line Support role (or strong 1st Line ready to step up). Good knowledge of Windows Server and Microsoft 365. Hands-on experience with Active Directory, Group Policy, and Exchange. Strong troubleshooting across PCs, servers, and networks. Exposure to cloud services (Azure) and virtualisation (VMware/Hyper-V) is a plus. Familiarity with backup technologies (Veeam preferred). Clear communicator with the ability to support users across multiple business sites. Benefits: Competitive salary with progression into 3rd line or Infrastructure roles. Exposure to both BAU support and wider IT projects. Be part of a growing business with long-term stability and career development. Work in a supportive, collaborative team environment. Apply Now! If you're looking to take the next step in your IT career and gain experience supporting a large multi-site organisation, we'd love to hear from you. Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
2nd/3rd Line Support Engineer - £30,000 +Bonus +Benefits - Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists who provide 1st to 3rd line Support across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2nd/3rd Line Support Engineer to join the team and help support our customers. As our new 2nd/3rd Line Support Engineer you will be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2nd/3rd Line Support Engineer will be responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems, ensuring timely resolution of issues. Troubleshoot and resolve complex problems related to Windows Server & Desktop, Citrix desktop delivery, Virtualisation and similar technologies. Support firewalls, VPNs, and Wired & Wireless networks to ensure secure network operations. Document all support interactions tracking and reporting purposes & assist in maintaining a high level of documentation. Collaborate with 1st line support engineers to escalate unresolved issues effectively. To be considered for the role of 2nd/3rd Line Support Engineer you need most of the following: Proven experience in a 2nd/3rd line support role or similar position within an IT environment with at least 3 years experience of server systems & administration. Strong knowledge of Windows Server & Desktop, networking concepts, commonly used business applications & security technologies. In depth understanding of Windows Server core services (DHCP, DNS, permissions) along with Active Directory & Group Policy is vital. Knowledge and experience with M365 operations and administration is essential. A demonstrable security-first approach to technology will benefit the applicant. Experience with Citrix desktop delivery & firewall management is desirable. Familiarity with BMS or similar ticketing systems for issue tracking. As our new 2nd/3rd Line Support Engineer you would be joining a company that really look after their staff. There are clearly defined paths of growth and any professional accreditations you wish to gain will be supported and funded. On offer is a competitive salary and benefits and a clearly defined career path. Interested? Apply now for an immediate interview.
Sep 01, 2025
Full time
2nd/3rd Line Support Engineer - £30,000 +Bonus +Benefits - Bury/Hybrid My client is a leading Managed Service Provider based in Bury who thrive on solving IT and Networking for their customers within the Financial, Legal and Educational sectors. They employ a team of highly skilled Technical Support Specialists who provide 1st to 3rd line Support across MS Technologies and with both On-Prem and Cloud infrastructure. We are looking to bring on a 2nd/3rd Line Support Engineer to join the team and help support our customers. As our new 2nd/3rd Line Support Engineer you will be responsible for providing advanced technical support and troubleshooting for a variety of operations systems, networking and software issues. On a daily basis the 2nd/3rd Line Support Engineer will be responsible for: Provide expert technical support to IT teams & users via phone, email, and ticketing systems, ensuring timely resolution of issues. Troubleshoot and resolve complex problems related to Windows Server & Desktop, Citrix desktop delivery, Virtualisation and similar technologies. Support firewalls, VPNs, and Wired & Wireless networks to ensure secure network operations. Document all support interactions tracking and reporting purposes & assist in maintaining a high level of documentation. Collaborate with 1st line support engineers to escalate unresolved issues effectively. To be considered for the role of 2nd/3rd Line Support Engineer you need most of the following: Proven experience in a 2nd/3rd line support role or similar position within an IT environment with at least 3 years experience of server systems & administration. Strong knowledge of Windows Server & Desktop, networking concepts, commonly used business applications & security technologies. In depth understanding of Windows Server core services (DHCP, DNS, permissions) along with Active Directory & Group Policy is vital. Knowledge and experience with M365 operations and administration is essential. A demonstrable security-first approach to technology will benefit the applicant. Experience with Citrix desktop delivery & firewall management is desirable. Familiarity with BMS or similar ticketing systems for issue tracking. As our new 2nd/3rd Line Support Engineer you would be joining a company that really look after their staff. There are clearly defined paths of growth and any professional accreditations you wish to gain will be supported and funded. On offer is a competitive salary and benefits and a clearly defined career path. Interested? Apply now for an immediate interview.
