Claims Analytics Manager - Motor & Home The Claims Analytics Manager will support the Head of Claims Data & Analytics by leading on an area of the analytics function within the Claims department, covering Motor and Home. This role focuses on leveraging data to drive insights, improving claims handling efficiency in support of the Claims Operation, and supporting efficiency and indemnity improvement initiatives. The role holder will be a crucial link between the claims function and wider areas of the business such as Pricing and Actuarial, ensuring emerging trends are anticipated, quantified and communicated. They will develop the analytics team, ensuring analysis is robust and well-governed, using up to date statistical techniques. Main Responsibilities as Claims Analytics Manager - Motor & Home: Data Analytics: Analyse claims data to identify trends and patterns. Utilise data analytics tools and techniques to gain valuable insights that support claims handling efficiency and effectiveness. Business Insight: Produce materials to input to the Long-Term Pricing Process and other senior management meetings. Ensure there is a link between the Claims operation and the wider technical areas of the business. Continuous Improvement: Track and report on the benefits of continuous improvement initiatives. Ensure these initiatives are delivering value and driving operational improvements. Stakeholder Management: Work closely with Claims Operations Managers and other stakeholders to understand their data needs and provide actionable insights. Shape the questions and understand the rationale behind data requests. Assist with prioritisation. Performance Management & Reporting: Establish key performance metrics to monitor claims data performance. Regularly track and report on the effectiveness of data-driven initiatives to senior leaders and other stakeholders. People Management: Develop the skills and capabilities of direct reports. Provide training and support to the wider claims team to enhance data literacy and analytical capabilities. Process Improvement: Collaborate with claims teams to identify opportunities for process improvement based on data-driven insights. Streamline claims workflows and enhance operational efficiency. Skills and experience you need as Claims Analytics Manager - Motor & Home: Analytical Skills: Prior experience in data analytics within Personal Lines Insurance is essential. The role holder should have a strong understanding of data quality and the potential of rich, complete, and accurate data. Management Skills: Ability to motivate and develop analysts. Excellent stakeholder management and the ability to drive through change. Communication: Ability to communicate complex messages at both executive and delivery team levels. Proficiency in data storytelling and designing clear presentations. Customer Focus: Places the internal customer at the heart of their work. Works effectively with customer/user experience design teams to deliver the best possible experience. Prioritisation: Uses critical thinking and problem-solving to make sound prioritisation decisions. Manages stakeholders' expectations effectively. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Sep 05, 2025
Full time
Claims Analytics Manager - Motor & Home The Claims Analytics Manager will support the Head of Claims Data & Analytics by leading on an area of the analytics function within the Claims department, covering Motor and Home. This role focuses on leveraging data to drive insights, improving claims handling efficiency in support of the Claims Operation, and supporting efficiency and indemnity improvement initiatives. The role holder will be a crucial link between the claims function and wider areas of the business such as Pricing and Actuarial, ensuring emerging trends are anticipated, quantified and communicated. They will develop the analytics team, ensuring analysis is robust and well-governed, using up to date statistical techniques. Main Responsibilities as Claims Analytics Manager - Motor & Home: Data Analytics: Analyse claims data to identify trends and patterns. Utilise data analytics tools and techniques to gain valuable insights that support claims handling efficiency and effectiveness. Business Insight: Produce materials to input to the Long-Term Pricing Process and other senior management meetings. Ensure there is a link between the Claims operation and the wider technical areas of the business. Continuous Improvement: Track and report on the benefits of continuous improvement initiatives. Ensure these initiatives are delivering value and driving operational improvements. Stakeholder Management: Work closely with Claims Operations Managers and other stakeholders to understand their data needs and provide actionable insights. Shape the questions and understand the rationale behind data requests. Assist with prioritisation. Performance Management & Reporting: Establish key performance metrics to monitor claims data performance. Regularly track and report on the effectiveness of data-driven initiatives to senior leaders and other stakeholders. People Management: Develop the skills and capabilities of direct reports. Provide training and support to the wider claims team to enhance data literacy and analytical capabilities. Process Improvement: Collaborate with claims teams to identify opportunities for process improvement based on data-driven insights. Streamline claims workflows and enhance operational efficiency. Skills and experience you need as Claims Analytics Manager - Motor & Home: Analytical Skills: Prior experience in data analytics within Personal Lines Insurance is essential. The role holder should have a strong understanding of data quality and the potential of rich, complete, and accurate data. Management Skills: Ability to motivate and develop analysts. Excellent stakeholder management and the ability to drive through change. Communication: Ability to communicate complex messages at both executive and delivery team levels. Proficiency in data storytelling and designing clear presentations. Customer Focus: Places the internal customer at the heart of their work. Works effectively with customer/user experience design teams to deliver the best possible experience. Prioritisation: Uses critical thinking and problem-solving to make sound prioritisation decisions. Manages stakeholders' expectations effectively. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Senior Business Analyst (Insurance) My client is a vibrant scale-up who have just secured Series A funding and are looking to expand greatly over the coming years. They specialise in the insurance sector and are in need of an additional Senior Business Analyst with plenty of experience in the insurance space to help them develop their two key products Summary of role: The Business Analyst is responsible for reviewing assigned client business processes from end-to-end to identify and address operational, financial and technological risks. Identify opportunities to improve efficiency. Liaise with software team to provide most efficient solution. This role will work in the General Insurance space, specifically helping them to develop their product. Experience of: BSc or MSc in analytical subject e.g. Mathematics, Sciences, Engineering is required Insurance - either in an underwriting, actuarial or systems capacity would be beneficial Prefer London Market experience either directly within Lloyd's or one of the Managing Agents or Delegated Authorities but not necessary Advanced knowledge of MS Excel including VBA and User Defined Functions is essential Insurance pricing model techniques Experience in Word and Powerpoint R or Python experience beneficial but not required Client requirement gathering exercises such as 1 to 1 meetings and workshops Experience creating specifications and using advanced specification techniques including various technical diagrams required for software builds Experience and knowledge of Behaviour-Driven Development (BDD) in Gherkin syntax Solid Agile BA experience Product development and the life cycle of a software product Project planning software such as TeamGantt Ticket tracking software such as JIRA and Agile workflows Additional skills and qualifications you will develop as a Business Analyst and into future roles Continue to develop your understanding of the dependencies between elements of a project through running daily meetings with developers, business analysts and clients. Be able to understand client priorities and how these relate to software deliverables through running meaningful and structured meetings Client/project management skills required to keep clients happy and projects on track Advanced BA qualifications provided and funded depending on your specialisation (industry specific, project management, product development etc.) Advanced product/project management skills based on the path taken
Sep 05, 2025
Full time
Senior Business Analyst (Insurance) My client is a vibrant scale-up who have just secured Series A funding and are looking to expand greatly over the coming years. They specialise in the insurance sector and are in need of an additional Senior Business Analyst with plenty of experience in the insurance space to help them develop their two key products Summary of role: The Business Analyst is responsible for reviewing assigned client business processes from end-to-end to identify and address operational, financial and technological risks. Identify opportunities to improve efficiency. Liaise with software team to provide most efficient solution. This role will work in the General Insurance space, specifically helping them to develop their product. Experience of: BSc or MSc in analytical subject e.g. Mathematics, Sciences, Engineering is required Insurance - either in an underwriting, actuarial or systems capacity would be beneficial Prefer London Market experience either directly within Lloyd's or one of the Managing Agents or Delegated Authorities but not necessary Advanced knowledge of MS Excel including VBA and User Defined Functions is essential Insurance pricing model techniques Experience in Word and Powerpoint R or Python experience beneficial but not required Client requirement gathering exercises such as 1 to 1 meetings and workshops Experience creating specifications and using advanced specification techniques including various technical diagrams required for software builds Experience and knowledge of Behaviour-Driven Development (BDD) in Gherkin syntax Solid Agile BA experience Product development and the life cycle of a software product Project planning software such as TeamGantt Ticket tracking software such as JIRA and Agile workflows Additional skills and qualifications you will develop as a Business Analyst and into future roles Continue to develop your understanding of the dependencies between elements of a project through running daily meetings with developers, business analysts and clients. Be able to understand client priorities and how these relate to software deliverables through running meaningful and structured meetings Client/project management skills required to keep clients happy and projects on track Advanced BA qualifications provided and funded depending on your specialisation (industry specific, project management, product development etc.) Advanced product/project management skills based on the path taken
Actuarial Analyst - Pensions West Midlands Salary Circa 30,000 - £80,000 (dependent on experience) plus excellent package and opportunities for progression. My client is an independent specialist firm of actuaries and consultants who pride themselves on providing the best customer service and support individual client needs. They provide the full range of actuarial administration and investment trustees required to run their scheme. The company are looking for an Actuarial Analyst (qualified or part qualified or with BSc Maths) with preferable experience working with final salary or defined benefit pensions or pension schemes and actuarial calculations. Qualities required: Good communicator Customer focused Good at building business relationships BSc Mathematics/Actuarial Science degree Worked with pensions, actuarial calculations and preferably DB pension or pension schemes. This is a great opportunity for someone to grow and develop their career within a small, progressive, forward- thinking and friendly consultancy, and help them to build on their portfolio of small to medium defined pension schemes and develop client relationships. If you are interested in this role please apply by sending your CV quoting job reference DB(phone number removed
Sep 05, 2025
Full time
Actuarial Analyst - Pensions West Midlands Salary Circa 30,000 - £80,000 (dependent on experience) plus excellent package and opportunities for progression. My client is an independent specialist firm of actuaries and consultants who pride themselves on providing the best customer service and support individual client needs. They provide the full range of actuarial administration and investment trustees required to run their scheme. The company are looking for an Actuarial Analyst (qualified or part qualified or with BSc Maths) with preferable experience working with final salary or defined benefit pensions or pension schemes and actuarial calculations. Qualities required: Good communicator Customer focused Good at building business relationships BSc Mathematics/Actuarial Science degree Worked with pensions, actuarial calculations and preferably DB pension or pension schemes. This is a great opportunity for someone to grow and develop their career within a small, progressive, forward- thinking and friendly consultancy, and help them to build on their portfolio of small to medium defined pension schemes and develop client relationships. If you are interested in this role please apply by sending your CV quoting job reference DB(phone number removed
Our client, a Specialty Insurer in London, is looking for a motivated Exposure Management Analyst to join them to work on Non Nat Cat business. This role will involve supporting across a range of exposure management activities and ongoing projects to develop exposure management capabilities, with specific emphasis on Cyber business. The responsibilities of this role include: Assist with the data flow process, including liaising with underwriting teams for data requirements. Manipulating and inputting exposure data into vendor modelling software. Internal business reporting of model outputs. Co-ordinate the development and analysis of internal scenarios, in liaison with underwriting and actuarial teams. Support the use and development of internal models. Assist with internal reporting of own view of risk. Involvement in ongoing projects and research to continue to develop exposure management capabilities and knowledge base. Assist in maintaining exposure management policy and process documentation. Applicants should have a STEM degree and ideally an understanding of exposure management principles and application. Additionally, excellent analytical and data skills, Microsoft Excel abilities, experience of data visualisation tools and the ability to potentially code in R and/or Python will be advantageous. Core attributes required for this role include an enthusiastic team player, motivated self-starter, consistency in producing high-level results with an attention to detail, strong time management skills, flexibility and agile in delivery of performance and strong communication both verbally and in writing. This opportunity presents an exciting challenge and the potential to grow within an organisation that actively supports personal development. If you think you have the right skills and qualities, please apply.
Sep 04, 2025
Full time
Our client, a Specialty Insurer in London, is looking for a motivated Exposure Management Analyst to join them to work on Non Nat Cat business. This role will involve supporting across a range of exposure management activities and ongoing projects to develop exposure management capabilities, with specific emphasis on Cyber business. The responsibilities of this role include: Assist with the data flow process, including liaising with underwriting teams for data requirements. Manipulating and inputting exposure data into vendor modelling software. Internal business reporting of model outputs. Co-ordinate the development and analysis of internal scenarios, in liaison with underwriting and actuarial teams. Support the use and development of internal models. Assist with internal reporting of own view of risk. Involvement in ongoing projects and research to continue to develop exposure management capabilities and knowledge base. Assist in maintaining exposure management policy and process documentation. Applicants should have a STEM degree and ideally an understanding of exposure management principles and application. Additionally, excellent analytical and data skills, Microsoft Excel abilities, experience of data visualisation tools and the ability to potentially code in R and/or Python will be advantageous. Core attributes required for this role include an enthusiastic team player, motivated self-starter, consistency in producing high-level results with an attention to detail, strong time management skills, flexibility and agile in delivery of performance and strong communication both verbally and in writing. This opportunity presents an exciting challenge and the potential to grow within an organisation that actively supports personal development. If you think you have the right skills and qualities, please apply.
Hays Software Engineering are looking for a Test Analyst to join a renowned London based Insurer with huge growth plans. What you will be doing:You will be part of a lean family type IT team responsible for all things tech operations and directly responsible for implementing a testing environment for electronic trading platforms.As well as the above, you will be responsible for liaising with internal stakeholders such as Actuarial, Underwriting and Finance professionals to ensure the smooth implementation of system updates.This specific client operates their IT team with 0 ego's. Therefore, there may be an element of mentoring newer members of the team and assisting where the business requires. What you'll receive in return:The opportunity to work for a people centric business that will allow you to own full trading platform implementations, from design to deploy, providing exposure to all aspects involved and upskilling where required. What we are looking for: Skilled in converting business requirements into detailed technical specifications Solid grasp of the Software Development Life Cycle (SDLC) Proficient in defect tracking and resolution Hands-on experience working within Agile frameworks Competent in test automation and script development Responsible for communicating test progress and results to key stakeholders Knowledgeable in various testing methodologies Familiar with scripting languages such as Python Experience with database technologies including T-SQL and MySQL Adept at testing APIs for functionality and reliability Exposure to non-functional testing, including performance and security assessments What you will get in return: This position is offering a competitive package, 28 days holiday + bank holidays. Plus a great flexible working programme in place with the option to split your time between working from home and working in the office. Private healthcare & 8% non-contributory pension. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 01, 2025
Full time
Hays Software Engineering are looking for a Test Analyst to join a renowned London based Insurer with huge growth plans. What you will be doing:You will be part of a lean family type IT team responsible for all things tech operations and directly responsible for implementing a testing environment for electronic trading platforms.As well as the above, you will be responsible for liaising with internal stakeholders such as Actuarial, Underwriting and Finance professionals to ensure the smooth implementation of system updates.This specific client operates their IT team with 0 ego's. Therefore, there may be an element of mentoring newer members of the team and assisting where the business requires. What you'll receive in return:The opportunity to work for a people centric business that will allow you to own full trading platform implementations, from design to deploy, providing exposure to all aspects involved and upskilling where required. What we are looking for: Skilled in converting business requirements into detailed technical specifications Solid grasp of the Software Development Life Cycle (SDLC) Proficient in defect tracking and resolution Hands-on experience working within Agile frameworks Competent in test automation and script development Responsible for communicating test progress and results to key stakeholders Knowledgeable in various testing methodologies Familiar with scripting languages such as Python Experience with database technologies including T-SQL and MySQL Adept at testing APIs for functionality and reliability Exposure to non-functional testing, including performance and security assessments What you will get in return: This position is offering a competitive package, 28 days holiday + bank holidays. Plus a great flexible working programme in place with the option to split your time between working from home and working in the office. Private healthcare & 8% non-contributory pension. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays Software Engineering are looking for a Test Analyst to join a renowned London based Insurer with huge growth plans. What you will be doing:You will be part of a lean family type IT team responsible for all things tech operations and directly responsible for implementing a testing environment for electronic trading platforms.As well as the above, you will be responsible for liaising with internal stakeholders such as Actuarial, Underwriting and Finance professionals to ensure the smooth implementation of system updates.This specific client operates their IT team with 0 ego's. Therefore, there may be an element of mentoring newer members of the team and assisting where the business requires. What you'll receive in return:The opportunity to work for a people centric business that will allow you to own full trading platform implementations, from design to deploy, providing exposure to all aspects involved and upskilling where required.What we are looking for: Skilled in converting business requirements into detailed technical specifications Solid grasp of the Software Development Life Cycle (SDLC) Proficient in defect tracking and resolution Hands-on experience working within Agile frameworks Competent in test automation and script development Responsible for communicating test progress and results to key stakeholders Knowledgeable in various testing methodologies Familiar with scripting languages such as Python Experience with database technologies including T-SQL and MySQL Adept at testing APIs for functionality and reliability Exposure to non-functional testing, including performance and security assessments What you will get in return: This position is offering a competitive package, 28 days holiday + bank holidays. Plus a great flexible working programme in place with the option to split your time between working from home and working in the office. Private healthcare & 8% non-contributory pension. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 01, 2025
Full time
Hays Software Engineering are looking for a Test Analyst to join a renowned London based Insurer with huge growth plans. What you will be doing:You will be part of a lean family type IT team responsible for all things tech operations and directly responsible for implementing a testing environment for electronic trading platforms.As well as the above, you will be responsible for liaising with internal stakeholders such as Actuarial, Underwriting and Finance professionals to ensure the smooth implementation of system updates.This specific client operates their IT team with 0 ego's. Therefore, there may be an element of mentoring newer members of the team and assisting where the business requires. What you'll receive in return:The opportunity to work for a people centric business that will allow you to own full trading platform implementations, from design to deploy, providing exposure to all aspects involved and upskilling where required.What we are looking for: Skilled in converting business requirements into detailed technical specifications Solid grasp of the Software Development Life Cycle (SDLC) Proficient in defect tracking and resolution Hands-on experience working within Agile frameworks Competent in test automation and script development Responsible for communicating test progress and results to key stakeholders Knowledgeable in various testing methodologies Familiar with scripting languages such as Python Experience with database technologies including T-SQL and MySQL Adept at testing APIs for functionality and reliability Exposure to non-functional testing, including performance and security assessments What you will get in return: This position is offering a competitive package, 28 days holiday + bank holidays. Plus a great flexible working programme in place with the option to split your time between working from home and working in the office. Private healthcare & 8% non-contributory pension. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
