260 jobs found

Our client is recruiting for a proactive and technically skilled Student Records System - SITS Technical Support Analyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key technical point of contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities • Provide technical support for the SITS student records system and its integrations.• Diagnose and resolve bugs, log solutions, and escalate issues when necessary.• Work with Senior Application Developers on large-scale and complex developments.• Deliver small-scale development tasks independently using SITS tools, HTML, and JavaScript.• Support quality assurance, software updates, and version releases.• Participate in change management and testing of new features.• Ensure compliance with Data Protection, GDPR, and Cyber Security standards.Essential: • Degree-level education (or equivalent experience).• Experience using the Tribal SITS:Vision/eVision system.• Knowledge of web technologies (HTML, JavaScript, JQuery, CSS).• Strong analytical and problem-solving skills.• Excellent communication skills and experience working in collaborative teams.• Proficiency with Microsoft Office tools and understanding of relational databases and SQL.• Understanding of student data and its use in Higher Education. Desirable: • Knowledge of StuTalk, APIs, and system integration mechanisms.• Experience in Agile/Lean environments, or secure development practices.• Experience in Higher Education or technical support roles. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Our client is looking for an experienced and forward-thinking Data Engineer to join their Digital Services team. This is a key role in shaping and delivering the enterprise data engineering strategy, ensuring that our data infrastructure is robust, secure, and ready for the future. You will be responsible for designing, building, and optimising data pipelines and database systems that support their administrative and research activities. Working collaboratively across the business you'll ensure their data is high-quality, accessible, and compliant with governance and cybersecurity standards.Key Responsibilities • Design, build, and maintain efficient data pipelines and ETL workflows.• Develop and optimise relational and non-relational database systems.• Collaborate with analysts, researchers, and IT teams to deliver tailored data solutions.• Implement and maintain data governance and metadata frameworks.• Ensure data security, integrity, and compliance with regulations such as GDPR.• Contribute to data architecture design and enterprise data strategy.• Lead technical data planning within change programmes.• Explore and implement emerging technologies to drive innovation.Essential: • Degree in a relevant discipline (or equivalent professional experience).• Professional qualification in data management or analytics (e.g., MCSE, OCP, CISSP).• Significant experience in data solution architecture within large, complex organisations.• Expertise with Oracle DBMS and SQL Server DBMS.• Strong knowledge of database management systems and cloud infrastructure.• Proficiency with Microsoft Azure, Microsoft Fabric, and Dataverse.• Excellent analytical, problem-solving, and leadership skills.• Strong communication skills and the ability to influence at all levels.Desirable: Experience in designing modular architecture and master data management.• Familiarity with cybersecurity in data engineering contexts. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Do you have a love of complex data and highly analytical approach? Are you inquisitive and looking for personal growth in a professional setting? We are currently seeking a skilled Data Analyst to join a dynamic and ambitious business in Bath. The successful candidate will be instrumental in transforming complex data into clear, actionable insights to support strategic decision-making within the financial services sector. Your main responsibility will include analysing marketing, product and client data, utilising tools such as Power BI or Tableau to create impactful visualisations that highlight trends, identify issues and uncover opportunities for proposition enhancement. You will work closely with senior stakeholders and cross-functional teams to develop reports, dashboards, and presentations that communicate findings effectively, contributing directly to the growth and optimisation of financial advisory services for expatriates and other niche markets. The role is offered on a hybrid basis. DAY TO DAY: Data analysis and interpretation - using Salesforce, Data Warehouse, website analytics and market research Insight generation, translating complex data sets into actionable insights that assist with decision making Performance monitoring, developing reports to understand customer satisfaction and engagement levels Issue identification - to understand where issues may arise and drilling down in to data anomalies & trends Hypothesis testing, designing and executing experiments to understand impact of change Reporting and presentation, clearly communicating findings Collaborating with senior stakeholders within the business to identify best outcome WE WOULD LOVE TO SEE: Proven experience in a Data Analyst role, preferably within financial services or related industries. Strong proficiency in data visualisation tools such as Power BI or Tableau. Excellent analytical and problem-solving skills, with the ability to handle large data sets accurately. Advanced Excel skills, including pivot tables, VLOOKUPs, and complex formulas. Experience with SQL for data extraction and manipulation is highly desirable. Knowledge of CRM systems, especially Salesforce, is a plus. Excellent communication skills, able to articulate complex insights to non-technical stakeholders. A degree in Business, Economics, Data Science, or a related quantitative field. A proactive, curious approach with a passion for exploring data and identifying strategic opportunities. AND FOR YOU: Potential for professional development within a supportive and dynamic environment Generous pension scheme 25 days holiday plus bank holiday Private healthcare Discounted retailers

Job Title: Digital Integration Analyst Location: Greater Manchester (Hybrid Working) Salary: Circa £55,000 per annum + Excellent Benefits Contract Type: Permanent Are you passionate about driving digital transformation through smart integration? Our client, a fast-growing and innovative organisation in Greater Manchester, is seeking a Digital Integration Analyst to join their collaborative team. This is a fantastic opportunity for someone who thrives in agile environments and enjoys connecting business needs with technology solutions. If you're motivated by impactful work and want to contribute to meaningful digital change, we'd love to hear from you! Why Join? In addition to working in a vibrant and innovative environment, our client offers a fantastic benefits package designed to support your well-being and career growth, including: Competitive Salary : Circa £55,000 per annum BUPA Cash Pay Silver: Receive payments for hospital stays, discounts on dental care, 24/7 access to private GPs via Zoom, and access to physiotherapy/mental health services Free On-Site Parking: Convenient access to your workplace Life Insurance: Peace of mind for you and your loved ones Employee Discount: Enjoy exclusive discounts Company Pension: To support your future Free Flu Jabs: Keep healthy during flu season Sick Pay: Financial security when you need it most Yearly Salary Reviews: Ensuring your compensation reflects your hard work Death in Service Payments: Providing extra peace of mind for you and your family Key Responsibilities: Support the design, implementation, and integration of cutting-edge digital applications Assist in consolidating multiple systems into a streamlined Information Management System Collaborate with operational and IT teams to develop innovative digital solutions that enhance service delivery and user experience Troubleshoot technical support issues, ensuring minimal disruption to critical services Provide expert technical input to customers and third-party stakeholders Maintain comprehensive documentation of integration service processes and best practices About You: We're looking for a technically skilled professional who possesses: Strong expertise in HL7, FHIR, JSON, JavaScript and Powershell Proven experience in SQL database design and querying Proficiency with REST APIs and Office 365 A solid background in system integration and digital development The ability to communicate complex digital solutions to both technical and non-technical stakeholders Familiarity with Amazon Web Services, MySQL or similar RDBMS Experience with Mirth or similar integration engines Ready to make a meaningful impact? Apply today and help shape the future of digital integration. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support SME to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem management activities to perform root cause analysis and implement preventative measures to manage incidents through the ServiceNow ITSM. The successful candidate will be supporting the 3rd party provider and employees during core business hours (7 AM - 7 PM, Monday to Friday) in the office, as well as outside of core hours (7 PM - 2 AM, Monday to Friday) remotely on a rota basis. Additionally, you will support the business on weekends and bank holidays on a 24/7 rota, with voluntary on-call weekend shifts available for those who wish to take them. Additionally, once every week there is an evening shift from home (6 PM - 12 AM) with an offered added compensation. This is an exceptional opportunity to join a market-leading organization and be part of a dynamic and supportive team. Working in a large enterprise, you will have the chance to grow your network and gain exposure to a wide range of technologies and business functions. Responsibilities Provide 2nd-line to the offshore support team, primarily through remote and email-based assistance for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and triaged promptly. Maintain and update Knowledge Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key stakeholders and senior management. Manage escalated incidents and requests via ServiceNow, ensuring timely resolution. Utilize advanced IT troubleshooting and analytical skills for issue diagnosis and support. Take ownership of unresolved issues, delegating tasks to appropriate teams as needed. Escalate wider-impacting support issues to the Service Desk Team Lead and Head of IT Support when necessary. Conduct advanced network troubleshooting and root cause analysis. Provide advanced support for mobile devices (Apple & Android) and Mac OS X. Administer Active Directory Users and Computers through ADMP and CoreView. Deliver expert-level support for Windows 10, Windows 11, and Microsoft products. Assist with ad-hoc support requests, including desk moves and desk-side support. Act as a Major Incident (MI) owner, ensuring adherence to the documented MI process. Skills and experience Possess strong technical skills in Windows Administration, Office365 admin, AzureAD Citrix, Intune, iOS, Azure. Knowledge of experience in ITSM ticketing systems ideally ServiceNow Strong knowledge of ITIL or preferably possess ITIL Foundation V3/V4 Strong background in Windows and Microsoft Office administration A good understanding of mobile devices, such as Apple smartphones and tablets Familiarity and comfort in using web conferencing and collaboration tools and applications such as Teams, Zoom, Whatsapp, Cisco Webex etc. Excellent analytical and problem-solving skills, with the ability to think creatively and strategically. Strong communication skills, with the ability to clearly articulate technical issues to non-technical stakeholders. Ability to work independently and as part of a team, with a focus on achieving results. Location: Milton Keynes, Buckinghamshire (Hybrid Remote 2 - 3 days per week in office) Status: Permanent, Full Time Salary: £30,000 - £35,000 per annum Benefits: Annual bonus programme, optional on-call, paid training and development, excellent holiday allowance, great pension, health, and life insurance more! Do not let this opportunity pass you by which could be the catalyst to your IT career offering fantastic prospects and well-paid positions. Please forward CV details for immediate consideration and interview.

Senior Technology Delivery Manager, Hands On Technical Background, Proven End to End Project Delivery Experience, AI, SDLC, Data, Global, Professional Services, PM Certified, Please read in FULL before applying, Remote Senior Technology Delivery Manager / Senior Digital Project Manager / Senior Software Delivery Project Manager required to work for a Professional Services business based in Central London. However, this is Global role that may require some Global travel (fully expensed) but most of the work can be done from the comfort of your own home. We need someone from a hands-on technical background (ideally development within digital technology products) who is passionate about technology, who understands technology and spends time looking out for what is new in the market. Whether this be gaining new qualifications / certifications or being in touch with modern technology via forums etc. We also need you to have OWNED Projects, with proven end to end Project Delivery experience. This is NOT an Infrastructure related Project Manager role. We need Development Driven / SDLC , SaaS Project Delivery experience. Infrastructure will not cut it for what our client needs here The role is a hardened, solid Senior Project Management position, but we need this person to almost be lighting up rooms when discussing project delivery with C-Level / Partner Level people within the business. You will also be influencing key vendors with your ideas, talking about modern digital related technology, products, AI, SDLC etc. They want you to think, wow and impress the business but to also demonstrate leading the way. They really want you to own whatever project you are running with next to zero hand holding along the way (although there will be support of course!) There is a written side to it too, where you will be writing and designing high level, strategic technical documents for the business to digest, prior to the Project executions. There will be several meetings that you will be running with key stakeholders in both the business and technology, where you would have to be confident enough to hold your own, run the meetings and be prepared to be challenged by sometimes difficult stakeholders on occasions! They want this to be mainly about business outcomes and orientation (via technology). Be passionate about what impact the projects will have on the business and be energetic about articulating what positive impacts these will have on the business. We can look at Digital, Change and Transformation Project / Programme Managers but you must have a technical background. You will preferably come with experience across multiple companies, with some Global involvement and an appreciation of different Global cultures and behaviours when working with a Global remit. Also, as this has global coverage, there may be some early / late calls. You must be prepared for this. There will be give and take with times, along with some flexibility if things are becoming quite taxing. However, we want someone dedicated and definitely not someone who wants a hardened 9am - 5pm kind of position! Experience Required (Please Read in FULL): Role is the face of Global IT in the Project - Global experience is not required but you must have an appreciation of a Global role versus Regional Proven hands on Technical background before your career began within Project Management Experience of end to end Project Delivery experience and able to walk through Project delivred from start to finish, along with proven Project Ownership exposure Acts as a key integral part of a wider Project team - you must have a proven Business Relationship side to your solid Senior Project Management skills Highly experienced Projects that have involved the implemention of SaaS and bespoke Software solutions Excellent verbal and written communication skills, able to clearly define and articulate complex issues to challenging stakeholders Detail orientated and able to plan and present at both a high and very detailed level Able to present sometimes complex technical solutions to both IT and senior business stakeholders (sometimes C-Level / Partner Level) Excellent vendor management skills, comfortable challenging suppliers as well as working alongside them to achieve a desired outcome Excellent Risk and Issue Management skills, able to anticipate issues before they occur and take proactive preventative measures Experienced in the implementation, review and uplift of IT Managed Services processes and how they apply to a SaaS solution Excellent understanding of SaaS solution test and Assurance, able to offer guidance on plans and other test activities Comfortable in dealing with ambiguity and items that may not typically fall under a Project Manager's remit Comfortable presenting updates across the company network and sometimes to very senior stakeholders Mentoring ability for more Junior Project Managers, Business Analysts and Product Owners Able to reflect this in a clear and concise way in your CV with headlines over extended, unnecessary waffle - 4 pages maximum ideally If you feel this is you, please feel free to apply. It really is a great role where, as stated, you will be spinning lots of plates, but hopefully enjoying the versatility of the whole thing at the same time. We want this person to really stand out. This is a great opportunity and salary is dependent upon experience. Apply now for more details.

This temporary role as a Senior Finance Analyst in the public sector will focus on providing critical financial analysis and support within finance team. The position requires a strong analytical mindset and expertise in financial reporting to aid in effective decision-making. Client Details The organisation is a Local Authority, known for managing diverse financial operations and delivering services efficiently. With its robust structure, it offers opportunities to work on impactful projects in a collaborative environment. Description Prepare and analyse financial reports to support decision-making processes. Collaborate with stakeholders to ensure accurate budget management and forecasting. Provide insights into financial performance and suggest improvements where necessary. Ensure compliance with financial regulations and internal policies. Assist in the preparation of detailed financial models and analyses. Support the accounting team in month-end and year-end financial activities. Monitor financial risks and propose mitigation strategies. Deliver presentations and reports to senior management and other stakeholders. Profile A successful Senior Finance Analyst should have: A professional qualification in accounting or finance (e.g., ACCA, CIMA, CIPFA, or equivalent). Proven experience in financial analysis and reporting within Local Authority, with a focus on Asset Accounting Strong proficiency in financial systems and tools, including advanced Excel skills. The ability to interpret complex financial data and communicate findings effectively. A thorough understanding of financial compliance and regulatory requirements. Exceptional organisational and problem-solving skills. Job Offer Competitive daily rate of approximately 500 to 550, depending on experience. Temporary role offering flexibility and a chance to enhance your skill set. Engaging and collaborative work environment. This role as Senior Finance Analyst is ideal for professionals looking to make a tangible impact within accounting and finance. If you are ready to take the next step in your career, we encourage you to apply today.

Are you an Excel whizz? Do you have a passion for data? Are you looking for a role where you can help shape service delivery and optimise processes? My client, a unique financial services organisation based in Kings Hill, are looking for an ambitious, engaging, and diligent Data Analyst to join their small Customer and Operations Insight team. As a Data Analyst you will create and analyse operational data and customer feedback to drive efficiency and enhance customer experience. Main duties include: Collection, analysis, and interpretation of operational MI. Creation of regular reports and dashboards to track KPI's and metrics Analysis of customer feedback and trends Engaging with operational teams and senior stakeholders to identify opportunities for improvement. As a Data Analyst demonstrable experience in working with analytics is essential. You will also possess strong communication skills, with the ability to adapt your style to different audiences. You will also have: A passion for data Strong Excel skills, with the ability to analyse, clean, and model data efficiently The ability to convey ideas and information effectively. A personable and confident presentation style Based from the Kings Hill headquarters you will benefit from: Hybrid working, 2-3 office days per week as the role allows 30 days Annual Leave, plus Bank Holidays Development and progression opportunities A variety of additional Work and Social Benefits To apply please send your CV or call Gareth in the office for more information.

Incident Management Analyst (Contract) Duration: 6 Months (Possibility for extension) Location: Chester/Hybrid (3 days on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Position Summary An exciting opportunity to be a part of the Bank's Global Command Centre team, working as an Incident Management Analyst. Our team is responsible for the availability and performance of the Bank's global technology services, enabling operational excellence by detecting, predicting, and preventing customer and business impacting technology incidents and restoring service as quickly as possible when disruptions do occur. The Command Centre EMEA Incident Management Analyst will report into the EMEA Incident Management Lead, and primary responsibilities will include overseeing the Bank's incident posture during the EMEA shift, acting to restore major incidents. Key responsibilities: React to Service failure appropriately according to business impact. Ability to prioritise multiple high priority incidents at any given time. Ensure standard call facilitation and call leadership for all incidents reported. Lead and manage bridge line troubleshooting, engage technical teams, and escalate issues to leadership as needed. Coordination of response efforts across technical teams, senior management, and invested stakeholders. Clear and effective communication when collaborating with stakeholders and internal teams. Experience and confidence in being able to communicate effectively with senior executives. Evaluate the use of all communication channels and ensure they are effectively and consistently utilized. Compose and provide regular updates on incident status to stakeholders, technical teams, and senior management, including Executive communications. Maintain and document accurate status and progress of incident recovery efforts. Ensures all impacts are accurately recorded and documented in the system of record, Maintain detailed records of incidents, including actions taken, outcomes, and lessons learned. Ensure compliance with incident management policies and procedures, serving as a focal point for the stakeholder and associate experience, restoring complex production incidents under tight Service Level Agreements. Continually review and refine incident management processes to optimize efficiency and effectiveness. Key Skills & Experience: Ability to guide, coordinate and challenge technical and stakeholder teams during incident response. Highly developed relationship management, influencing and leadership skills. Technical knowledge: Understanding of IT infrastructure, systems, and network operations. Communication: Excellent verbal and written communication to effectively interact with technical teams, management, and stakeholders. Decision-making: Ability to make timely decisions in critical situations. Organizational: Strong time management skills to prioritize tasks and manage multiple incidents simultaneously. Exceptional ability to remain calm under pressure. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

Communications Lead - Change Business Analyst London Markets Financial Services Insurance Markets London Hybrid 3 days a week in the office per week 650/day (Inside IR35) Contract until end of July 2026 Our London based client is seeking a Communications Lead - Change Business Analyst to work on an implementation of a new system. In this role you will create and manage internal and external communication in relation to the changes following the implementation. Insurance knowledge of London and markets is highly desirable though not essential. Key Skills & Experience: Strong Business Analyst skills Experience within Markets (preferable) / Financial Services / Insurance Previously worked on platform system implementation / change High level stakeholder management Excellent written and verbal communication skills Location: City of London Hybrid: 3 days a week in the office / 2 days working from home Contract: Until July 2026 Rate: 650/day Inside IR35 via umbrella Please do send me your CV to start a conversation around this. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)