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Close Brothers Hull, Yorkshire

The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join Close Brothers Invoice Finance Team as a Credit Controller where you will proactively pursue the collection of overdue debt maintaining a debt turn within required standards on a portfolio of c.30 clients / c.1000 customers, identifying when pursuing legal action may be necessary. Our ideal team member will possess great customer service skills and will strive to deliver positive customer experience while maintaining a commercial focus during every customer interaction. RESPONSIBILITIES Competent handling of collections on a portfolio of around 1,000 live customers Achieving collection targets on Action lists set as part of the review objectives. Collection methods include phone and high volumes of email correspondence. Providing excellent customer service and building good relationships with clients Accurate maintenance of client/customer narrative, ensuring all calls made and received are logged each time. Portfolios are monitored monthly, and concerns highlighted where appropriate. Regular review of 90+ day debt, monthly review of 60+ accounts with BDP in placed and reported to Credit Control manager. Minimising of bad debt levels, ensuring that appropriate collection action is taken using CC tools initially, and passing to Specialist Collections in a timely manner where appropriate. To try and avert litigation action in the first instance by negotiation of payment plans and acknowledging with the debtor that action may become necessary which may incur additional charges top them in addition to the core debt. To engage the credit team and Client in these early stages if necessary for input. To demonstrate an awareness of the basic litigation process, including raising appropriate litigation paperwork to forward to the Specialist Collections Team. Maintaining the debt turn target of individual clients, your portfolio and the team's targeted debt turn for the monthly board reports Operating procedure has been followed to ensure safe return of funds. Performing any other duties as requested by your line manager. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: Credit control experience. Excellent telephone manner. Good communication skills both written and verbal. The ability to work under pressure dealing with high volumes of emails. Good PC skills - especially proficient in Microsoft outlook and excel. Process driven with a desire to improve/understand processes and customer experience. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU: Have some Invoice Finance industry experience/ qualification Have an understanding of the litigation process relating to the insolvency and traditional recovery routes. Possess a qualification in customer service We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. With a minimum of 2 days per week in our Brighton office, with the rest of your team. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion &mldr; Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday

Sep 05, 2025

Full time

The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join Close Brothers Invoice Finance Team as a Credit Controller where you will proactively pursue the collection of overdue debt maintaining a debt turn within required standards on a portfolio of c.30 clients / c.1000 customers, identifying when pursuing legal action may be necessary. Our ideal team member will possess great customer service skills and will strive to deliver positive customer experience while maintaining a commercial focus during every customer interaction. RESPONSIBILITIES Competent handling of collections on a portfolio of around 1,000 live customers Achieving collection targets on Action lists set as part of the review objectives. Collection methods include phone and high volumes of email correspondence. Providing excellent customer service and building good relationships with clients Accurate maintenance of client/customer narrative, ensuring all calls made and received are logged each time. Portfolios are monitored monthly, and concerns highlighted where appropriate. Regular review of 90+ day debt, monthly review of 60+ accounts with BDP in placed and reported to Credit Control manager. Minimising of bad debt levels, ensuring that appropriate collection action is taken using CC tools initially, and passing to Specialist Collections in a timely manner where appropriate. To try and avert litigation action in the first instance by negotiation of payment plans and acknowledging with the debtor that action may become necessary which may incur additional charges top them in addition to the core debt. To engage the credit team and Client in these early stages if necessary for input. To demonstrate an awareness of the basic litigation process, including raising appropriate litigation paperwork to forward to the Specialist Collections Team. Maintaining the debt turn target of individual clients, your portfolio and the team's targeted debt turn for the monthly board reports Operating procedure has been followed to ensure safe return of funds. Performing any other duties as requested by your line manager. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: Credit control experience. Excellent telephone manner. Good communication skills both written and verbal. The ability to work under pressure dealing with high volumes of emails. Good PC skills - especially proficient in Microsoft outlook and excel. Process driven with a desire to improve/understand processes and customer experience. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU: Have some Invoice Finance industry experience/ qualification Have an understanding of the litigation process relating to the insolvency and traditional recovery routes. Possess a qualification in customer service We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. With a minimum of 2 days per week in our Brighton office, with the rest of your team. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion &mldr; Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday

Credit Controller

Devonshire Appointments City, Manchester

Are you an experienced Credit Controller looking for a 6 month fixed term contract. Then this could be the opportunity for you! As a result of a recent acquisition, we are looking for a Credit Controller to work with a small collaborative team. This will be the ideal opportunity for someone that enjoys a challenge as the business has recently implemented new processes and technology to support the workflow. Responsibilities: Proactively chasing payment of AR balance for allocated customer portfolio Log chasing comments in the accounting system on all communication with customer. Disputes Management - Raise queries/disputes to sales/client services contacts and monitor and chase closure accordingly Liaising with Operation/Sales Managers on all matters in relation to Credit & Collections. Blocking accounts as per process and escalation Ensure the issue of copy invoices and appropriate invoice backup where appropriate. Account Reconciliations Supplying prompt and accurate advice and instructions on allocations. Processing of limited number of journals, and allocations where remits not obtained by date of receipt of funds. Various reporting as required. Maintenance of Customer Database Attending both internal and external meetings as required. Providing Management Information as required. Experience required: Previous Credit Control experience Management of circa 500 accounts Advanced excel skills Reconciliation skills This role will be hybrid - 2 days per week on-site Tuesday and Thursday. Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status. We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can. If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message. We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process. Please note this is a 6 month FTC role

Sep 02, 2025

Contractor

Are you an experienced Credit Controller looking for a 6 month fixed term contract. Then this could be the opportunity for you! As a result of a recent acquisition, we are looking for a Credit Controller to work with a small collaborative team. This will be the ideal opportunity for someone that enjoys a challenge as the business has recently implemented new processes and technology to support the workflow. Responsibilities: Proactively chasing payment of AR balance for allocated customer portfolio Log chasing comments in the accounting system on all communication with customer. Disputes Management - Raise queries/disputes to sales/client services contacts and monitor and chase closure accordingly Liaising with Operation/Sales Managers on all matters in relation to Credit & Collections. Blocking accounts as per process and escalation Ensure the issue of copy invoices and appropriate invoice backup where appropriate. Account Reconciliations Supplying prompt and accurate advice and instructions on allocations. Processing of limited number of journals, and allocations where remits not obtained by date of receipt of funds. Various reporting as required. Maintenance of Customer Database Attending both internal and external meetings as required. Providing Management Information as required. Experience required: Previous Credit Control experience Management of circa 500 accounts Advanced excel skills Reconciliation skills This role will be hybrid - 2 days per week on-site Tuesday and Thursday. Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status. We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can. If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message. We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process. Please note this is a 6 month FTC role

Credit Controller

Medlock Partners Ltd Salford, Manchester

Credit Controller Salford Quays 28-30k Plus generous monthly bonus 12m FTC - potential for permanent We are partnering with a highly successful and diverse multi-site business as they look to appoint a number of experienced Credit Controllers. The ideal candidates will enjoy being part of a dynamic, ever-evolving and growing business and will thrive in a fast-paced and challenging environment. You will manage your own portfolio of customers, building relationships, collecting payments, negotiating, resolving queries, and working closely with other internal teams to reduce aged debt. This role is ideal for someone proactive and dynamic who thrives in a target-driven environment, and wants to contribute to continuous improvement within an expanding business. Although a 12month contract initially, there will always be a commitment to retain excellent individuals in this business and provide individuals with development and real career progression. Role : Manage a dedicated portfolio of customers, building strong relationships to maximise cash collection. Prioritise daily tasks to balance excellent customer service with achieving financial targets. Liaise with the other teams across the business to maintain accurate ledgers and resolve queries. Collaborate with colleagues to support customer success and negotiate payment solutions. Work with team leaders and managers to present strategies for resolving challenging accounts. Forecast cash collections in collaboration with team managers and the Head of Department. Propose solutions for unrecoverable debts and assist in determining next steps. Undertake ad hoc duties as required. Experience: Demonstrable experience in a similar role. Exposure managing high-value customers /low-value, high-volume accounts. Proven history of consistently meeting collection targets. Demonstrated ability in effective debt management to timely resolution. Skilled in maintaining clear, accurate records in finance systems. Experience working in a very busy office environment with tight deadlines and KPIs. Strong Excel skills Experience in change management or process improvements. Personal Qualities: Works well under pressure and manages own workload effectively. Personable yet firm when handling client issues and overdue debts. Excellent attention to detail and high degree of accuracy. Adaptable to changing priorities and environments. Strong communication and relationship-building skills. Positive, proactive, and flexible approach. Strategic thinker who can propose fresh solutions to stakeholders. Benefits: Competitive salary and excellent bonus scheme. Opportunities for professional development and career progression. 25 days holiday Gym, on site staff restaurant, life assurance, range of discounts Focus on well-being and support

Sep 01, 2025

Contractor

Credit Controller Salford Quays 28-30k Plus generous monthly bonus 12m FTC - potential for permanent We are partnering with a highly successful and diverse multi-site business as they look to appoint a number of experienced Credit Controllers. The ideal candidates will enjoy being part of a dynamic, ever-evolving and growing business and will thrive in a fast-paced and challenging environment. You will manage your own portfolio of customers, building relationships, collecting payments, negotiating, resolving queries, and working closely with other internal teams to reduce aged debt. This role is ideal for someone proactive and dynamic who thrives in a target-driven environment, and wants to contribute to continuous improvement within an expanding business. Although a 12month contract initially, there will always be a commitment to retain excellent individuals in this business and provide individuals with development and real career progression. Role : Manage a dedicated portfolio of customers, building strong relationships to maximise cash collection. Prioritise daily tasks to balance excellent customer service with achieving financial targets. Liaise with the other teams across the business to maintain accurate ledgers and resolve queries. Collaborate with colleagues to support customer success and negotiate payment solutions. Work with team leaders and managers to present strategies for resolving challenging accounts. Forecast cash collections in collaboration with team managers and the Head of Department. Propose solutions for unrecoverable debts and assist in determining next steps. Undertake ad hoc duties as required. Experience: Demonstrable experience in a similar role. Exposure managing high-value customers /low-value, high-volume accounts. Proven history of consistently meeting collection targets. Demonstrated ability in effective debt management to timely resolution. Skilled in maintaining clear, accurate records in finance systems. Experience working in a very busy office environment with tight deadlines and KPIs. Strong Excel skills Experience in change management or process improvements. Personal Qualities: Works well under pressure and manages own workload effectively. Personable yet firm when handling client issues and overdue debts. Excellent attention to detail and high degree of accuracy. Adaptable to changing priorities and environments. Strong communication and relationship-building skills. Positive, proactive, and flexible approach. Strategic thinker who can propose fresh solutions to stakeholders. Benefits: Competitive salary and excellent bonus scheme. Opportunities for professional development and career progression. 25 days holiday Gym, on site staff restaurant, life assurance, range of discounts Focus on well-being and support

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