Zero Trace Procurement
City, London
The role: As a Billing Team Leader, you will have an integral part to play in managing a team of invoice validators, ensuring billing data accuracy and completeness, and that the correct bills are paid on time. Main Duties & Responsibilities: Leadership Lead the Billing team, fostering a high-performance culture. Set goals for the team that align with the Consultancy and wider ZTP goals. Conduct 121s and performance reviews. Coach and develop team members, promoting professional growth and ensuring high performance standards. Support the team with improving accuracy, efficiency and attention to detail. Support in the development and maintenance of training materials. Effectively manage resource allocation, workload distribution, and project assignments to optimise team productivity and client satisfaction. Responsible for escalated queries, or complex validation. Serve as the point of contact for the billing team when the Billing Team Manager is on leave or unavailable. Manage the team to deliver all their KPIs and SLAs. Conduct regular team meetings to communicate updates, resolve issues, and share best practices. Assist the Billing Team Manager in fostering an efficient and collaborative team culture across the whole Billing team. Invoice Validation Oversee the effective obtaining bills from supplier portals, emails, over the phone, and other sources. Project manage the team to work with our suppliers to ensure that all meters are moved onto EDI. Perform accurate and timely validation of both EDI and paper bills for all suppliers and utility types, including gas, electricity, water, heat, MOP, and other commodities. Ensure PDF copy bills are uploaded as required by client. Identify and resolve invoice validation discrepancies with suppliers and see through to resolution. Work with our internal teams to ensure our internal systems are updated with accurate information / data to maintain accuracy Investigate and respond to any internal, client, supplier and third-party queries through to completion. Review and update tasks. Reporting Payment files issued on the agreed day. Updating and issuing of clients reports, in accordance with SLA s. Responsibility for the consistent reporting of missing bills and dispute reports in the agreed format, which are provided to suppliers, internal stakeholders and clients. Support the Billing Team Manager with the regular and consistent internal and external KPI/SLA reporting. Quality Assurance Implement of robust quality assurance measures to ensure consistently high standards of service and product excellence. Conduct quality checks on completed validations to ensure accuracy and compliance with standards. Complete periodic audits of the validation process and implement corrective actions as necessary. Continuous Improvement Drive innovation in the teams processes, leveraging our software. Spot inefficiencies with systems and processes and suggest changes or developments Drive operational efficiency and effectiveness across the team, optimising processes, systems, and resources to maximise productivity and minimise costs. Stay updated with industry developments, to ensure that the ZTP systems and products are being developed to meet our clients requirements. Collaboration, Stakeholder Engagement & Relationship Management Develop and maintain strong relationships with energy suppliers to enable the effective delivery of contracted services. Attend client meetings as required. Work closely with the account management teams to ensure client satisfaction and retention. Collaborate with our internal teams to ensure our internal systems are updated with accurate information / data to maintain accuracy. Work closely with the account management teams to ensure client satisfaction and retention. Collaborate with the Services teams (debt, accruals, recharging) to support in the effective delivery of these ZTP services. Person Specification: First of foremost, we are seeking someone who is driven and proactive, that comes from the Energy Industry and has prevous experience in a team leader position. Experience Required: 3+ years experience in an Energy Consultancy / Bill Validation, including knowledge of bill validation software. Min. 1 years experience leading a team. Essential: Strong understanding of the energy industry. Excellent understanding of the bill validation process, and all elements of a utility bill. Good knowledge of Microsoft packages (Outlook, Teams, Sharepoint, Onenote). Intermediate Excel, such as pivot tables, lookups, concatenate. Desired: Energy brokerage/consultancy experience Advanced excel skills Power BI Skills Required: Excellent leadership and people management skills. Strong analytical and problem-solving abilities. Strong negotiation and contract management skills. Excellent communication and presentation skills, with the ability to explain complex concepts to non-experts. High degree of accuracy and excellent attention to detail. Strong analytical and problem-solving abilities. Build and manage interpersonal relationships at all levels Emotional intelligence Strong communication skills, both written and verbal. Excellent quantitative and analytical skills. Proactive and think outside the box Works well under pressure Critical thinking and problem-solving Strategic thinking Excellent organizational skills, attention to detail and time management Ability to work in a fast-paced and dynamic environment, managing multiple tasks and priorities effectively. Other Characteristics: Personal style that is in line with the ZTP culture, values and behaviours Act as a brand ambassador and communicate respectfully and effectively with all stakeholders across the business Structured problem solving, analysis & methodical mindset Self-motivated individual with initiative to prioritize workloads and tasks Commercial awareness Patient Creative Manage multiple projects at the same time High degree of independent judgement Resilience and adaptable to change Positive attitude ZTP Company Benefits: Competitive Compensation Package. 25 Days Annual Leave plus UK Public Holidays. Vision Reimbursement. Flu Vaccine Reimbursement. EAP. Nursey & Childcare Salary Sacrifice Scheme. Pension. Family Friendly Policies. Remote Working. Flexible Working Options. We Work Office Membership. Quarterly Team Get Togethers. Recognition Scheme. Referral Scheme. 1 Day Paid for Volunteering to Support Local Community. Home Office Set Up. Learning & Development Opportunities. Career Pathways & Promotion Opportunities.
The role: As a Billing Team Leader, you will have an integral part to play in managing a team of invoice validators, ensuring billing data accuracy and completeness, and that the correct bills are paid on time. Main Duties & Responsibilities: Leadership Lead the Billing team, fostering a high-performance culture. Set goals for the team that align with the Consultancy and wider ZTP goals. Conduct 121s and performance reviews. Coach and develop team members, promoting professional growth and ensuring high performance standards. Support the team with improving accuracy, efficiency and attention to detail. Support in the development and maintenance of training materials. Effectively manage resource allocation, workload distribution, and project assignments to optimise team productivity and client satisfaction. Responsible for escalated queries, or complex validation. Serve as the point of contact for the billing team when the Billing Team Manager is on leave or unavailable. Manage the team to deliver all their KPIs and SLAs. Conduct regular team meetings to communicate updates, resolve issues, and share best practices. Assist the Billing Team Manager in fostering an efficient and collaborative team culture across the whole Billing team. Invoice Validation Oversee the effective obtaining bills from supplier portals, emails, over the phone, and other sources. Project manage the team to work with our suppliers to ensure that all meters are moved onto EDI. Perform accurate and timely validation of both EDI and paper bills for all suppliers and utility types, including gas, electricity, water, heat, MOP, and other commodities. Ensure PDF copy bills are uploaded as required by client. Identify and resolve invoice validation discrepancies with suppliers and see through to resolution. Work with our internal teams to ensure our internal systems are updated with accurate information / data to maintain accuracy Investigate and respond to any internal, client, supplier and third-party queries through to completion. Review and update tasks. Reporting Payment files issued on the agreed day. Updating and issuing of clients reports, in accordance with SLA s. Responsibility for the consistent reporting of missing bills and dispute reports in the agreed format, which are provided to suppliers, internal stakeholders and clients. Support the Billing Team Manager with the regular and consistent internal and external KPI/SLA reporting. Quality Assurance Implement of robust quality assurance measures to ensure consistently high standards of service and product excellence. Conduct quality checks on completed validations to ensure accuracy and compliance with standards. Complete periodic audits of the validation process and implement corrective actions as necessary. Continuous Improvement Drive innovation in the teams processes, leveraging our software. Spot inefficiencies with systems and processes and suggest changes or developments Drive operational efficiency and effectiveness across the team, optimising processes, systems, and resources to maximise productivity and minimise costs. Stay updated with industry developments, to ensure that the ZTP systems and products are being developed to meet our clients requirements. Collaboration, Stakeholder Engagement & Relationship Management Develop and maintain strong relationships with energy suppliers to enable the effective delivery of contracted services. Attend client meetings as required. Work closely with the account management teams to ensure client satisfaction and retention. Collaborate with our internal teams to ensure our internal systems are updated with accurate information / data to maintain accuracy. Work closely with the account management teams to ensure client satisfaction and retention. Collaborate with the Services teams (debt, accruals, recharging) to support in the effective delivery of these ZTP services. Person Specification: First of foremost, we are seeking someone who is driven and proactive, that comes from the Energy Industry and has prevous experience in a team leader position. Experience Required: 3+ years experience in an Energy Consultancy / Bill Validation, including knowledge of bill validation software. Min. 1 years experience leading a team. Essential: Strong understanding of the energy industry. Excellent understanding of the bill validation process, and all elements of a utility bill. Good knowledge of Microsoft packages (Outlook, Teams, Sharepoint, Onenote). Intermediate Excel, such as pivot tables, lookups, concatenate. Desired: Energy brokerage/consultancy experience Advanced excel skills Power BI Skills Required: Excellent leadership and people management skills. Strong analytical and problem-solving abilities. Strong negotiation and contract management skills. Excellent communication and presentation skills, with the ability to explain complex concepts to non-experts. High degree of accuracy and excellent attention to detail. Strong analytical and problem-solving abilities. Build and manage interpersonal relationships at all levels Emotional intelligence Strong communication skills, both written and verbal. Excellent quantitative and analytical skills. Proactive and think outside the box Works well under pressure Critical thinking and problem-solving Strategic thinking Excellent organizational skills, attention to detail and time management Ability to work in a fast-paced and dynamic environment, managing multiple tasks and priorities effectively. Other Characteristics: Personal style that is in line with the ZTP culture, values and behaviours Act as a brand ambassador and communicate respectfully and effectively with all stakeholders across the business Structured problem solving, analysis & methodical mindset Self-motivated individual with initiative to prioritize workloads and tasks Commercial awareness Patient Creative Manage multiple projects at the same time High degree of independent judgement Resilience and adaptable to change Positive attitude ZTP Company Benefits: Competitive Compensation Package. 25 Days Annual Leave plus UK Public Holidays. Vision Reimbursement. Flu Vaccine Reimbursement. EAP. Nursey & Childcare Salary Sacrifice Scheme. Pension. Family Friendly Policies. Remote Working. Flexible Working Options. We Work Office Membership. Quarterly Team Get Togethers. Recognition Scheme. Referral Scheme. 1 Day Paid for Volunteering to Support Local Community. Home Office Set Up. Learning & Development Opportunities. Career Pathways & Promotion Opportunities.
Girling Jones Ltd
Bristol, Gloucestershire
Senior Electrical Energy Engineer The Role A multidisciplinary consultancy is seeking a Senior Electrical Energy Engineer to join its growing Energy Consulting team. This role offers the opportunity to take technical and leadership responsibility for projects focusing on electrical system strategies, connection design, and the integration of low-carbon technologies. Based from offices in London, Bath, Manchester, Leeds, or Edinburgh, with hybrid working available, the position is well suited to an engineer ready to lead design activity while mentoring junior team members and collaborating with a diverse, multi-skilled group. Responsibilities Lead and deliver medium-voltage (MV) and low-voltage (LV) electrical design projects Develop electrical connection strategies for energy systems incorporating storage, renewables, low carbon heat, electric vehicles, and demand-side response Apply systems-thinking approaches to complex engineering problems Collaborate with clients, stakeholders, and internal multidisciplinary teams Contribute to technical strategy, fee proposals, and bids Mentor junior engineers and potentially act as line manager Apply modelling techniques to support network and energy system design Manage multiple projects and oversee technical delivery What You ll Need Degree in electrical, power systems, or a related engineering discipline Proven expertise in MV/LV system design Understanding of low-carbon energy systems and their electrical interfaces Strong numerical, analytical, and modelling skills Ability to manage multiple workstreams and client relationships Familiarity with network and energy system modelling tools Excellent written and verbal communication Experience contributing to fee proposals and bids Willingness to support and mentor junior colleagues Desirable: Chartered or on the path to chartership with a relevant institution Project management experience Commercial awareness and cost evaluation ability Knowledge of electro-mechanical interfaces and digital systems Understanding of utility provider processes Familiarity with software such as PowerFactory, PVSyst, EnergyPro, or ProDesign What s in it for me? Competitive salary and discretionary bonus Hybrid working model 25 days holiday plus flexible options Generous pension, life assurance, and income protection Enhanced parental leave Flexible benefits including dental, optical, cycle to work, and more Two funded professional memberships Comprehensive learning and development support Wellbeing resources and employee assistance programme Opportunities to contribute to outreach and community support programmes A supportive, inclusive culture that values diversity and career growth The Company This consultancy delivers forward-thinking engineering and energy strategies on projects of national and international importance. With over 50 professionals in its Energy Consulting team, the business spans disciplines including engineering, environmental science, geography, and energy commercialisation. The electrical discipline plays a central role in designing and delivering future-ready, electrified energy systems. The company is committed to inclusion and flexible working, and welcomes applicants from all backgrounds. Apply Today Ready to lead the way in energy systems design? Send your CV now and take the next step in your engineering career.
Senior Electrical Energy Engineer The Role A multidisciplinary consultancy is seeking a Senior Electrical Energy Engineer to join its growing Energy Consulting team. This role offers the opportunity to take technical and leadership responsibility for projects focusing on electrical system strategies, connection design, and the integration of low-carbon technologies. Based from offices in London, Bath, Manchester, Leeds, or Edinburgh, with hybrid working available, the position is well suited to an engineer ready to lead design activity while mentoring junior team members and collaborating with a diverse, multi-skilled group. Responsibilities Lead and deliver medium-voltage (MV) and low-voltage (LV) electrical design projects Develop electrical connection strategies for energy systems incorporating storage, renewables, low carbon heat, electric vehicles, and demand-side response Apply systems-thinking approaches to complex engineering problems Collaborate with clients, stakeholders, and internal multidisciplinary teams Contribute to technical strategy, fee proposals, and bids Mentor junior engineers and potentially act as line manager Apply modelling techniques to support network and energy system design Manage multiple projects and oversee technical delivery What You ll Need Degree in electrical, power systems, or a related engineering discipline Proven expertise in MV/LV system design Understanding of low-carbon energy systems and their electrical interfaces Strong numerical, analytical, and modelling skills Ability to manage multiple workstreams and client relationships Familiarity with network and energy system modelling tools Excellent written and verbal communication Experience contributing to fee proposals and bids Willingness to support and mentor junior colleagues Desirable: Chartered or on the path to chartership with a relevant institution Project management experience Commercial awareness and cost evaluation ability Knowledge of electro-mechanical interfaces and digital systems Understanding of utility provider processes Familiarity with software such as PowerFactory, PVSyst, EnergyPro, or ProDesign What s in it for me? Competitive salary and discretionary bonus Hybrid working model 25 days holiday plus flexible options Generous pension, life assurance, and income protection Enhanced parental leave Flexible benefits including dental, optical, cycle to work, and more Two funded professional memberships Comprehensive learning and development support Wellbeing resources and employee assistance programme Opportunities to contribute to outreach and community support programmes A supportive, inclusive culture that values diversity and career growth The Company This consultancy delivers forward-thinking engineering and energy strategies on projects of national and international importance. With over 50 professionals in its Energy Consulting team, the business spans disciplines including engineering, environmental science, geography, and energy commercialisation. The electrical discipline plays a central role in designing and delivering future-ready, electrified energy systems. The company is committed to inclusion and flexible working, and welcomes applicants from all backgrounds. Apply Today Ready to lead the way in energy systems design? Send your CV now and take the next step in your engineering career.
