Caledonian Recruitment Group Ltd
Northumberland Heath, Kent
Vehicle Service Advisor / Service Advisor Location: Dartford/Belvedere Salary: 30,000 - 35,000 + Bonus + Great Company Benefits Hours: Monday - Friday (2 weeks 07.00-17.00 and 1 week 09.00-19.00) 1 in 3 Saturdays - 08.00-12.00 We are looking for a Service Administrator to work for a successful, reliable and reputable Commercial Vehicle Company based around the Dartford/Belvedere area. Are you an experienced Service Administrator / Warranty Admin looking for a change? This is a fantastic opportunity to work for and be part of an industry-leading company that looks after and values its employees! Your role as Service Administrator / Warranty Admin: Dealing with all aspects of the invoice process and system To ensure that claims are processed correctly and efficiently Follow up on completed warranty repairs Managing invoice amounts and warranty payments Check & Raise Pro-forma Invoices for customers Liaising with Customers, Management and Technicians Ensuring a high level of customer service and satisfaction. Package and Salary details: Permanent Position Competitive Salary Bonus Available Overtime When Available Company Progression & Training courses Excellent holiday allowance Safe & Friendly working environment If you feel you have all the required skills and experience for this position, ideally as Service Administrator / Warranty Admin / Invoice Admin then please forward an up to date CV to Yiannis Tsukalas at Caledonian Automotive Recruitment. If this role is not quite right, please do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities. Service Administrator / Service Admin / Warranty Administrator / Warranty Admin / Invoice Admin / Invoice Administrator / Warranty Admin / Invoice Admin / Service Advisor / Service Admin /
Sep 06, 2025
Full time
Vehicle Service Advisor / Service Advisor Location: Dartford/Belvedere Salary: 30,000 - 35,000 + Bonus + Great Company Benefits Hours: Monday - Friday (2 weeks 07.00-17.00 and 1 week 09.00-19.00) 1 in 3 Saturdays - 08.00-12.00 We are looking for a Service Administrator to work for a successful, reliable and reputable Commercial Vehicle Company based around the Dartford/Belvedere area. Are you an experienced Service Administrator / Warranty Admin looking for a change? This is a fantastic opportunity to work for and be part of an industry-leading company that looks after and values its employees! Your role as Service Administrator / Warranty Admin: Dealing with all aspects of the invoice process and system To ensure that claims are processed correctly and efficiently Follow up on completed warranty repairs Managing invoice amounts and warranty payments Check & Raise Pro-forma Invoices for customers Liaising with Customers, Management and Technicians Ensuring a high level of customer service and satisfaction. Package and Salary details: Permanent Position Competitive Salary Bonus Available Overtime When Available Company Progression & Training courses Excellent holiday allowance Safe & Friendly working environment If you feel you have all the required skills and experience for this position, ideally as Service Administrator / Warranty Admin / Invoice Admin then please forward an up to date CV to Yiannis Tsukalas at Caledonian Automotive Recruitment. If this role is not quite right, please do not hesitate to contact Yiannis Tsukalas at Caledonian Automotive Recruitment for more suitable opportunities. Service Administrator / Service Admin / Warranty Administrator / Warranty Admin / Invoice Admin / Invoice Administrator / Warranty Admin / Invoice Admin / Service Advisor / Service Admin /
Customer Service Advisor - Newcastle Type: Full-Time, Permanent Hours: Full time between Monday - Sunday Salary: 23,600 - 26,000 Start Date: 20th October About the Role Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you! We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Newcastle Key Responsibilities Handle inbound customer calls Address banking queries and concerns with care Assist customers with claims Provide exceptional customer service Navigate various systems to deliver efficient solutions What We Offer Comprehensive training and ongoing professional development Generous holiday allowance of over 7 weeks Performance-based annual bonus Attractive discounts on services Opportunity to purchase company shares Skills Required Excellent communication skills Proficient in IT systems Empathetic and customer-centric approach Strong customer service skills Ability to meet KPIs Ready to make a positive impact in the world of customer service? Apply now to join our team! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Sep 05, 2025
Full time
Customer Service Advisor - Newcastle Type: Full-Time, Permanent Hours: Full time between Monday - Sunday Salary: 23,600 - 26,000 Start Date: 20th October About the Role Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you! We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Newcastle Key Responsibilities Handle inbound customer calls Address banking queries and concerns with care Assist customers with claims Provide exceptional customer service Navigate various systems to deliver efficient solutions What We Offer Comprehensive training and ongoing professional development Generous holiday allowance of over 7 weeks Performance-based annual bonus Attractive discounts on services Opportunity to purchase company shares Skills Required Excellent communication skills Proficient in IT systems Empathetic and customer-centric approach Strong customer service skills Ability to meet KPIs Ready to make a positive impact in the world of customer service? Apply now to join our team! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Service Advisor - Glasgow Type: Full-Time, Permanent Hours: Full time between Monday - Sunday Salary: 23,600 - 26,000 Start Date: 6th October About the Role Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you! We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow Key Responsibilities Handle inbound customer calls Address banking queries and concerns with care Assist customers with claims Provide exceptional customer service Navigate various systems to deliver efficient solutions What We Offer Comprehensive training and ongoing professional development Generous holiday allowance of over 7 weeks Performance-based annual bonus Attractive discounts on services Opportunity to purchase company shares Skills Required Excellent communication skills Proficient in IT systems Empathetic and customer-centric approach Strong customer service skills Ability to meet KPIs Ready to make a positive impact in the world of customer service? Apply now to join our team! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Sep 05, 2025
Full time
Customer Service Advisor - Glasgow Type: Full-Time, Permanent Hours: Full time between Monday - Sunday Salary: 23,600 - 26,000 Start Date: 6th October About the Role Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you! We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow Key Responsibilities Handle inbound customer calls Address banking queries and concerns with care Assist customers with claims Provide exceptional customer service Navigate various systems to deliver efficient solutions What We Offer Comprehensive training and ongoing professional development Generous holiday allowance of over 7 weeks Performance-based annual bonus Attractive discounts on services Opportunity to purchase company shares Skills Required Excellent communication skills Proficient in IT systems Empathetic and customer-centric approach Strong customer service skills Ability to meet KPIs Ready to make a positive impact in the world of customer service? Apply now to join our team! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Benefits: Access to Car Scheme Supportive and professional working environment Opportunity to work with a multi-franchise dealership 22 days holiday plus your birthday off About the Role: We are currently seeking an experienced and organised Warranty Advisor to join client's busy multi-franchise workshop team. You'll be working across multiple vehicle franchises, supporting the wider team and ensuring an excellent level of customer service is maintained throughout. This position is Monday to Friday, 08:00am - 17:30pm with some Saturdays mornings. Key Responsibilities: Coordinating customer vehicle collections and deliveries Organising logistics for newly purchased vehicle handovers Allocating daily tasks to drivers and managing their diaries Managing and responding to customer enquiries, resolving issues promptly Supporting the aftersales department to a high standard Processing and submitting warranty claims in line with manufacturer guidelines Handling service-related administration and maintaining accurate records Taking and managing customer bookings for the site Providing cover for Service Advisor duties during holidays or absence Key Requirements: Previous experience in a Service Administrator or Warranty Advisor role Strong knowledge of vehicle warranty processes and service administration Excellent organisational and communication skills Ability to multitask and work in a fast-paced environment A team player with a customer-focused approach This is a fantastic opportunity for someone with relevant industry experience who is looking to develop their career within a supportive and forward-thinking dealership environment.
Sep 04, 2025
Full time
Benefits: Access to Car Scheme Supportive and professional working environment Opportunity to work with a multi-franchise dealership 22 days holiday plus your birthday off About the Role: We are currently seeking an experienced and organised Warranty Advisor to join client's busy multi-franchise workshop team. You'll be working across multiple vehicle franchises, supporting the wider team and ensuring an excellent level of customer service is maintained throughout. This position is Monday to Friday, 08:00am - 17:30pm with some Saturdays mornings. Key Responsibilities: Coordinating customer vehicle collections and deliveries Organising logistics for newly purchased vehicle handovers Allocating daily tasks to drivers and managing their diaries Managing and responding to customer enquiries, resolving issues promptly Supporting the aftersales department to a high standard Processing and submitting warranty claims in line with manufacturer guidelines Handling service-related administration and maintaining accurate records Taking and managing customer bookings for the site Providing cover for Service Advisor duties during holidays or absence Key Requirements: Previous experience in a Service Administrator or Warranty Advisor role Strong knowledge of vehicle warranty processes and service administration Excellent organisational and communication skills Ability to multitask and work in a fast-paced environment A team player with a customer-focused approach This is a fantastic opportunity for someone with relevant industry experience who is looking to develop their career within a supportive and forward-thinking dealership environment.
Stores Co-Ordinator Northampton - NN4 £28,000 - £30,000 Temp to perm Contract Monday to Friday 8am 4.30pm week full time Questech Recruitment have an opportunity for an experienced Parts Co-ordinator to join their client on a permanent basis. The role will be working in a small transport office to run the stores office. If you are local to Northampton and have experience of working with Commercial vehicles then apply for this role. This is for an immediate start role. The role: Locating parts for Technicians and completing correct paperwork Processing documentation Booking in deliveries Liaising with suppliers Data input Working with the Engineering Manager To apply for this role: Have a proven track record of working within a stores position Have a knowledge of HGV/PSV parts Be able to work under own initiative Have great attention to detail Be able to work as part of a team This role would suit someone with previous experience in a similar job, such as; Logistics Coordinator / Stock Administrator / Parts Adviser / Parts Coordinator / Sales Administrator / Production Administrator / Stores Administrator / Stores Coordinator / Administration Assistant / Customer Service Administrator / Sales Order Processor / Internal Sales / Customer Service Coordinator / Sales Co-ordinator / Inventory Coordinator / Logistics Administrator / Warehouse Administrator / Sales Administrator / Account Manager / Office Manager / Claims Advisor / Admin Assistant / Project Administrator / Customer Service Advisor / similar roles.
Sep 03, 2025
Seasonal
Stores Co-Ordinator Northampton - NN4 £28,000 - £30,000 Temp to perm Contract Monday to Friday 8am 4.30pm week full time Questech Recruitment have an opportunity for an experienced Parts Co-ordinator to join their client on a permanent basis. The role will be working in a small transport office to run the stores office. If you are local to Northampton and have experience of working with Commercial vehicles then apply for this role. This is for an immediate start role. The role: Locating parts for Technicians and completing correct paperwork Processing documentation Booking in deliveries Liaising with suppliers Data input Working with the Engineering Manager To apply for this role: Have a proven track record of working within a stores position Have a knowledge of HGV/PSV parts Be able to work under own initiative Have great attention to detail Be able to work as part of a team This role would suit someone with previous experience in a similar job, such as; Logistics Coordinator / Stock Administrator / Parts Adviser / Parts Coordinator / Sales Administrator / Production Administrator / Stores Administrator / Stores Coordinator / Administration Assistant / Customer Service Administrator / Sales Order Processor / Internal Sales / Customer Service Coordinator / Sales Co-ordinator / Inventory Coordinator / Logistics Administrator / Warehouse Administrator / Sales Administrator / Account Manager / Office Manager / Claims Advisor / Admin Assistant / Project Administrator / Customer Service Advisor / similar roles.
Operations Advisor - German Speaking Customer Service & Claims Newport Hybrid 27,000 About the Role Are you a fluent German speaker looking for a permanent Operations Advisor role in Newport? Join a leading insurance management company providing exceptional customer service and claims handling. This hybrid position offers Monday to Friday hours and a competitive salary of 27,000. As an Operations Advisor, you will manage customer service queries, handle insurance claims, and liaise with customers, insurance brokers, and insurers. Your role is critical in delivering timely, accurate, and professional service to ensure customer satisfaction and uphold company standards. Key Responsibilities: Customer Service Operations: Respond promptly to customer service inquiries in fluent German and English. Accurately record insurance details from customers, brokers, and insurers using internal systems. Manage high volumes of inbound calls and correspondence within agreed SLAs. Maintain strong relationships with customers, lessors, suppliers, and insurance partners. Handle complaints professionally, following company policies and complaint handling procedures. Support and mentor junior colleagues to uphold team performance and standards. Claims Handling: Investigate insurance claims, collecting statements and documentation. Assess and verify coverage, estimate losses, and manage claim reserves. Notify insurers of claims exceeding delegated authority limits. Follow up proactively to obtain outstanding information and keep customers updated. Identify subrogation, recovery, and salvage opportunities where applicable. Candidate Requirements Fluent German and English language skills (verbal and written). Previous experience in customer service, preferably in insurance or claims handling. Strong communication and interpersonal skills. Ability to multitask, prioritise workloads, and work independently in a fast-paced environment. Excellent organisational skills with attention to detail. Conflict resolution and problem-solving capabilities. Flexibility to adapt to changing priorities and customer needs. Benefits Competitive salary of 27,000 per year. Hybrid working model based in Newport. Free on-site parking. Performance-related bonus scheme. 25 days annual leave with the option to buy or sell holidays. Private medical healthcare. How to Apply If you are an experienced German-speaking Operations Advisor seeking a challenging role in Newport, apply now! For more information, please contact AnnMarie at the Acorn by Synergie Head Office. Acorn by Synergie acts as an employment agency for permanent recruitment.
Sep 02, 2025
Full time
Operations Advisor - German Speaking Customer Service & Claims Newport Hybrid 27,000 About the Role Are you a fluent German speaker looking for a permanent Operations Advisor role in Newport? Join a leading insurance management company providing exceptional customer service and claims handling. This hybrid position offers Monday to Friday hours and a competitive salary of 27,000. As an Operations Advisor, you will manage customer service queries, handle insurance claims, and liaise with customers, insurance brokers, and insurers. Your role is critical in delivering timely, accurate, and professional service to ensure customer satisfaction and uphold company standards. Key Responsibilities: Customer Service Operations: Respond promptly to customer service inquiries in fluent German and English. Accurately record insurance details from customers, brokers, and insurers using internal systems. Manage high volumes of inbound calls and correspondence within agreed SLAs. Maintain strong relationships with customers, lessors, suppliers, and insurance partners. Handle complaints professionally, following company policies and complaint handling procedures. Support and mentor junior colleagues to uphold team performance and standards. Claims Handling: Investigate insurance claims, collecting statements and documentation. Assess and verify coverage, estimate losses, and manage claim reserves. Notify insurers of claims exceeding delegated authority limits. Follow up proactively to obtain outstanding information and keep customers updated. Identify subrogation, recovery, and salvage opportunities where applicable. Candidate Requirements Fluent German and English language skills (verbal and written). Previous experience in customer service, preferably in insurance or claims handling. Strong communication and interpersonal skills. Ability to multitask, prioritise workloads, and work independently in a fast-paced environment. Excellent organisational skills with attention to detail. Conflict resolution and problem-solving capabilities. Flexibility to adapt to changing priorities and customer needs. Benefits Competitive salary of 27,000 per year. Hybrid working model based in Newport. Free on-site parking. Performance-related bonus scheme. 25 days annual leave with the option to buy or sell holidays. Private medical healthcare. How to Apply If you are an experienced German-speaking Operations Advisor seeking a challenging role in Newport, apply now! For more information, please contact AnnMarie at the Acorn by Synergie Head Office. Acorn by Synergie acts as an employment agency for permanent recruitment.
Job Title: Insurance Advisor (Training Provided) Location: Preston (Onsite) Sector: Insurance Broker Personal Lines Job Type: Full-Time, Permanent Salary: £25,000 £28,000 (DOE) Start Your Career in Insurance No Experience Needed! Are you looking to break into the insurance industry? Do you thrive in a sales-focused environment and enjoy building relationships with people? We re on the lookout for a driven and personable Insurance Consultant to join our friendly, close-knit team in Preston. This role would suit someone keen to kick-start a career in insurance, relishes working to sales targets, and enjoys engaging with people from all walks of life. Whether you re fresh out of education, changing careers, or have experience in customer service or sales, this is a fantastic opportunity to learn, grow, and succeed with full training and professional qualifications provided. What You ll Be Doing: Speak with clients to understand their insurance needs and guide them through suitable policy options. Handle new business, renewals, amendments, and claims in a professional and customer-focused manner. Maintain accurate client records and ensure compliance with FCA regulations. Deliver outstanding customer service at all times both over the phone and face-to-face. Support administrative duties including data entry, document handling, and system updates. Attend training sessions to build your knowledge of insurance products, compliance, and sales skills. Work towards personal and team KPIs in a supportive, target-driven environment. What We re Looking For: Must-Haves: A genuine interest in developing a long-term career in insurance. Strong communication and interpersonal skills. A proactive, can-do attitude and eagerness to learn. Excellent attention to detail and organisation. Team player who thrives in a collaborative environment. Basic IT skills, including use of Microsoft Office. Nice to Have: Experience in customer service and sales GCSEs (or equivalent), especially in Maths and English. Why Join Us? Full training and support no previous insurance experience needed. Sponsorship for industry-recognised qualifications (e.g. CII). Clear career progression opportunities as you develop. Friendly and supportive team culture. Exposure to personal, commercial, and claims insurance work. Competitive salary and employee benefits package, including pension. Working Hours: Monday Friday: 8:30 AM 5:00 PM Every 2nd Saturday: 8:30 AM 12:00 PM Take the First Step Towards a Rewarding Career. Apply today and join a company that will invest in your success and help you grow. Cowell Recruitment Ltd is an equal opportunities recruitment agency. Please note: Only candidates with the right to work in the UK will be considered. E&OE. Job Types: Full-time, Permanent
Sep 02, 2025
Full time
Job Title: Insurance Advisor (Training Provided) Location: Preston (Onsite) Sector: Insurance Broker Personal Lines Job Type: Full-Time, Permanent Salary: £25,000 £28,000 (DOE) Start Your Career in Insurance No Experience Needed! Are you looking to break into the insurance industry? Do you thrive in a sales-focused environment and enjoy building relationships with people? We re on the lookout for a driven and personable Insurance Consultant to join our friendly, close-knit team in Preston. This role would suit someone keen to kick-start a career in insurance, relishes working to sales targets, and enjoys engaging with people from all walks of life. Whether you re fresh out of education, changing careers, or have experience in customer service or sales, this is a fantastic opportunity to learn, grow, and succeed with full training and professional qualifications provided. What You ll Be Doing: Speak with clients to understand their insurance needs and guide them through suitable policy options. Handle new business, renewals, amendments, and claims in a professional and customer-focused manner. Maintain accurate client records and ensure compliance with FCA regulations. Deliver outstanding customer service at all times both over the phone and face-to-face. Support administrative duties including data entry, document handling, and system updates. Attend training sessions to build your knowledge of insurance products, compliance, and sales skills. Work towards personal and team KPIs in a supportive, target-driven environment. What We re Looking For: Must-Haves: A genuine interest in developing a long-term career in insurance. Strong communication and interpersonal skills. A proactive, can-do attitude and eagerness to learn. Excellent attention to detail and organisation. Team player who thrives in a collaborative environment. Basic IT skills, including use of Microsoft Office. Nice to Have: Experience in customer service and sales GCSEs (or equivalent), especially in Maths and English. Why Join Us? Full training and support no previous insurance experience needed. Sponsorship for industry-recognised qualifications (e.g. CII). Clear career progression opportunities as you develop. Friendly and supportive team culture. Exposure to personal, commercial, and claims insurance work. Competitive salary and employee benefits package, including pension. Working Hours: Monday Friday: 8:30 AM 5:00 PM Every 2nd Saturday: 8:30 AM 12:00 PM Take the First Step Towards a Rewarding Career. Apply today and join a company that will invest in your success and help you grow. Cowell Recruitment Ltd is an equal opportunities recruitment agency. Please note: Only candidates with the right to work in the UK will be considered. E&OE. Job Types: Full-time, Permanent
Personal Lines Broker Faringdon £30,000 Permanent We're working with a client seeking a Personal Lines Broker/Team to join their business, they anticipate a strong pipeline of new mid- and high-net-worth opportunities being added to the account over the next year, making this a great time to join. Key Responsibilities - Personal Lines Broker Handling client enquiries Providing tailored insurance solutions Managing renewals, and processing claims. Playing a key part in building strong client relationships and ensuring a high standard of customer service Qualifications & Requirements - Personal Lines Broker Experience in handling client enquiries and providing customer support Knowledge of insurance products and the ability to provide tailored insurance solutions Skills in managing new business, renewals and guiding clients with claims Strong communication and interpersonal skills Ability to work independently and collaboratively in a hybrid work environment Attention to detail and high levels of accuracy Relevant qualifications in insurance or related fields are beneficial Experience using insurance-related software and technology What we can offer - Personal Lines Broker 25 days holiday, increasing each year to a maximum of 30 (plus bank holidays) Company pension (5% employee/4% employer) Enhanced maternity and paternity pay Performance related bonuses Hybrid working Employee Referral Programme Employee Assistance Programme Good opportunities for career progression Informal, quirky office environment with casual dress Staff Socials Wellbeing days Birthday Gift For more information on this role, please contact Zoey Bunn on (phone number removed) or send a copy of your CV to (url removed) Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Personal Lines Account Handler, Personal Lines Advisor, Private Clients Insurance Advisor, Personal Lines Insurance Consultant, Insurance Account Executive - Personal Lines, Private Clients Broker, Personal Lines Insurance Specialist, Client Services Executive - Personal Lines may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Sep 01, 2025
Full time
Personal Lines Broker Faringdon £30,000 Permanent We're working with a client seeking a Personal Lines Broker/Team to join their business, they anticipate a strong pipeline of new mid- and high-net-worth opportunities being added to the account over the next year, making this a great time to join. Key Responsibilities - Personal Lines Broker Handling client enquiries Providing tailored insurance solutions Managing renewals, and processing claims. Playing a key part in building strong client relationships and ensuring a high standard of customer service Qualifications & Requirements - Personal Lines Broker Experience in handling client enquiries and providing customer support Knowledge of insurance products and the ability to provide tailored insurance solutions Skills in managing new business, renewals and guiding clients with claims Strong communication and interpersonal skills Ability to work independently and collaboratively in a hybrid work environment Attention to detail and high levels of accuracy Relevant qualifications in insurance or related fields are beneficial Experience using insurance-related software and technology What we can offer - Personal Lines Broker 25 days holiday, increasing each year to a maximum of 30 (plus bank holidays) Company pension (5% employee/4% employer) Enhanced maternity and paternity pay Performance related bonuses Hybrid working Employee Referral Programme Employee Assistance Programme Good opportunities for career progression Informal, quirky office environment with casual dress Staff Socials Wellbeing days Birthday Gift For more information on this role, please contact Zoey Bunn on (phone number removed) or send a copy of your CV to (url removed) Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Personal Lines Account Handler, Personal Lines Advisor, Private Clients Insurance Advisor, Personal Lines Insurance Consultant, Insurance Account Executive - Personal Lines, Private Clients Broker, Personal Lines Insurance Specialist, Client Services Executive - Personal Lines may be suitable for this position For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Solus Accident Repair Centres
Preston On The Hill, Cheshire
Overview Are you seeking a role where you can utilise your customer service, claims knowledge and decision-making skills? Do you aspire to enhance the customer experience by providing exemplary service and problem-solving solutions? We are excited to announce a hybrid working opportunity for a dynamic individual to join our team! Responsibilities As a member of our team, you will: Manage a portfolio of Aviva policyholder's total loss claims through to settlement Look after Indemnity spend by correctly validating and settling files and reporting concerns and errors. Collaborate with customers to identify tailored solutions, aligning with Aviva's values and principles, during the vehicle valuation process following the total loss of their vehicle. Exercise discernment and employ multiple tools to determine the fair and consistent value of the vehicle to enable customer satisfaction. Foster relationships with both external suppliers and internal stakeholders, contributing to a collaborative and customer-centric environment. Promote customer satisfaction through attentive and compassionate service. You will become a valued member of an established motivating team who aspire to grow their strengths by working collaboratively, maximising their skill set with an excellent team morale. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Sep 01, 2025
Full time
Overview Are you seeking a role where you can utilise your customer service, claims knowledge and decision-making skills? Do you aspire to enhance the customer experience by providing exemplary service and problem-solving solutions? We are excited to announce a hybrid working opportunity for a dynamic individual to join our team! Responsibilities As a member of our team, you will: Manage a portfolio of Aviva policyholder's total loss claims through to settlement Look after Indemnity spend by correctly validating and settling files and reporting concerns and errors. Collaborate with customers to identify tailored solutions, aligning with Aviva's values and principles, during the vehicle valuation process following the total loss of their vehicle. Exercise discernment and employ multiple tools to determine the fair and consistent value of the vehicle to enable customer satisfaction. Foster relationships with both external suppliers and internal stakeholders, contributing to a collaborative and customer-centric environment. Promote customer satisfaction through attentive and compassionate service. You will become a valued member of an established motivating team who aspire to grow their strengths by working collaboratively, maximising their skill set with an excellent team morale. Qualifications Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Inspired PLC Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Head of Energy Analysis to join our successful PCMG team. This is a Home Based role with some occasional travel to the office required. Role and Responsibilities PCMG are the leading energy, telecoms and water cost recovery business in the UK and have obtained refunds and savings for their clients amounting to well over 450 million. We have been established since 1993 and are part of Inspired PLC. Our customer base covers a wide range of public and private sector organisations. You will manage the energy analysis team and also work on your own accounts to deliver value to clients, in addition to working collaboratively as part of a multi-discipline team. You will need to have an inquiring mind, an attention to detail and a willingness to learn new things and strong project management skills. You will report to, and be supported by, the Managing Director of PCMG, retaining the responsibilities outlined below: The successful candidate's responsibilities will include but not be limited to: Leading the Energy Analysis team in order to meet agreed delivery performance indicators Investigating every aspect of Electricity and Gas supplier invoices to identify errors where money can be reclaimed, or areas of ongoing saving. Project management of the entire customer journey from on-boarding to delivering the results of our service. Report writing and presentations to our clients. Negotiating claims with suppliers and other third parties. Preparation of agreed figures ready for client invoicing. Developing a working relationship with your customers. In some cases, client visits may be required. Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Essential: Energy Industry experience of Electricity and Gas analysis Report writing and presentation skills A good working knowledge of Microsoft Office applications (Excel and Word) Desirable: Educated to degree level Big data manipulation and formatting skills What we offer Training and development opportunities Company pension Flexible work hours Sharesave scheme Life insurance 4pm finish on Friday Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Sep 01, 2025
Full time
Inspired PLC Inspired PLC is a UK market leading technology enabled provider of energy and sustainability advisory services. Since 2000, it has grown in scale and capability and is servicing over 3,400 UK and Irish clients across all sectors. To enable businesses to respond to the climate emergency, we focus on solving their toughest challenges. By managing data comprehensively, sourcing energy sustainably and reducing carbon efficiently, we allow our clients to control costs effectively, make authentic ESG disclosures, improve their business performance, whilst powering their journey to net zero. This role is ideally suited to a career minded, ambitious individual who is looking for that unique opportunity to prove what they can do and then be rewarded for it. We are looking for a Head of Energy Analysis to join our successful PCMG team. This is a Home Based role with some occasional travel to the office required. Role and Responsibilities PCMG are the leading energy, telecoms and water cost recovery business in the UK and have obtained refunds and savings for their clients amounting to well over 450 million. We have been established since 1993 and are part of Inspired PLC. Our customer base covers a wide range of public and private sector organisations. You will manage the energy analysis team and also work on your own accounts to deliver value to clients, in addition to working collaboratively as part of a multi-discipline team. You will need to have an inquiring mind, an attention to detail and a willingness to learn new things and strong project management skills. You will report to, and be supported by, the Managing Director of PCMG, retaining the responsibilities outlined below: The successful candidate's responsibilities will include but not be limited to: Leading the Energy Analysis team in order to meet agreed delivery performance indicators Investigating every aspect of Electricity and Gas supplier invoices to identify errors where money can be reclaimed, or areas of ongoing saving. Project management of the entire customer journey from on-boarding to delivering the results of our service. Report writing and presentations to our clients. Negotiating claims with suppliers and other third parties. Preparation of agreed figures ready for client invoicing. Developing a working relationship with your customers. In some cases, client visits may be required. Read and comply with the company Health & Safety Policy; taking reasonable care for the Health & Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Essential: Energy Industry experience of Electricity and Gas analysis Report writing and presentation skills A good working knowledge of Microsoft Office applications (Excel and Word) Desirable: Educated to degree level Big data manipulation and formatting skills What we offer Training and development opportunities Company pension Flexible work hours Sharesave scheme Life insurance 4pm finish on Friday Access to a wide range of voluntary benefits through our Inspired Benefits Portal If you are interested in the role and would like to be considered, please apply now and a member of our In House Recruitment Team will be in touch. Good Luck!
Dynamite Recruitment are assisting with the recruit of a Customer Service Advisor within an insurance company based in Alton. As a Customer Service Advisor, you ll be the first point of contact for customers, providing friendly, efficient, and knowledgeable support. You'll help resolve enquiries, offer guidance on insurance products, and contribute to customer satisfaction and business growth. Key Responsibilities Respond promptly to customer enquiries via phone and email, covering a range of general insurance products (e.g., household, motor, travel, commercial). Collaborate with team members and other departments (e.g., underwriting, claims) to ensure smooth service delivery. Identify opportunities to upsell relevant products and generate leads for risk management or financial services. Ensure compliance with regulatory requirements and maintain accurate records in the CRM system. Continuously develop product knowledge and participate in training to enhance your skills. Requirements Experience in customer service, ideally in insurance or financial services. Strong communication skills with the ability to explain complex topics clearly. Empathetic, professional approach especially when handling challenging situations. Self-motivated with a proactive attitude toward learning and development. £24,000 - £26,500 Office based, Alton Must have access to own transport due to office location For more details please apply or contact Tegan at Dynamite Recruitment
Sep 01, 2025
Full time
Dynamite Recruitment are assisting with the recruit of a Customer Service Advisor within an insurance company based in Alton. As a Customer Service Advisor, you ll be the first point of contact for customers, providing friendly, efficient, and knowledgeable support. You'll help resolve enquiries, offer guidance on insurance products, and contribute to customer satisfaction and business growth. Key Responsibilities Respond promptly to customer enquiries via phone and email, covering a range of general insurance products (e.g., household, motor, travel, commercial). Collaborate with team members and other departments (e.g., underwriting, claims) to ensure smooth service delivery. Identify opportunities to upsell relevant products and generate leads for risk management or financial services. Ensure compliance with regulatory requirements and maintain accurate records in the CRM system. Continuously develop product knowledge and participate in training to enhance your skills. Requirements Experience in customer service, ideally in insurance or financial services. Strong communication skills with the ability to explain complex topics clearly. Empathetic, professional approach especially when handling challenging situations. Self-motivated with a proactive attitude toward learning and development. £24,000 - £26,500 Office based, Alton Must have access to own transport due to office location For more details please apply or contact Tegan at Dynamite Recruitment
Warranty & Service Administrator - Motor Trade About the Role We are seeking an organised and detail-focused Warranty & Service Administrator to join our busy aftersales department. This is a key position within the team, responsible for managing warranty claims, service administration, and ensuring accurate records to support the smooth running of the workshop and customer service operations. This role suits someone with excellent administrative skills, a solid understanding of the motor trade, and the ability to work efficiently under pressure. Key Responsibilities Process and submit manufacturer warranty claims accurately and within set deadlines. Liaise with manufacturers regarding claim approvals, rejections, and follow-ups. Maintain accurate service records, job cards, and invoicing for all completed work. Support the service department with booking, scheduling, and customer communication. Ensure all paperwork is completed in line with manufacturer and company guidelines. Work closely with service advisors, workshop controllers, and technicians to gather required information for claims. Monitor claim progress, report on claim status, and resolve any discrepancies promptly. Maintain compliance with all manufacturer audit requirements. Candidate Profile Previous experience in a warranty administration or service administration role within the motor trade. Knowledge of manufacturer warranty systems and processes. Strong attention to detail with excellent organisational skills. Ability to work under pressure and to tight deadlines. Good IT skills, including proficiency in DMS (Dealer Management Systems) and Microsoft Office. Excellent communication skills, both written and verbal. A proactive approach and ability to work as part of a team. Benefits Competitive salary 26,000 - 32,000 depending on experience. Manufacturer training and career development opportunities. Supportive team environment. Company pension scheme and other employee benefits. How to Apply If you are an experienced Warranty or Service Administrator looking for a new challenge in a professional and friendly dealership environment, please send your CV and cover letter to
Sep 01, 2025
Full time
Warranty & Service Administrator - Motor Trade About the Role We are seeking an organised and detail-focused Warranty & Service Administrator to join our busy aftersales department. This is a key position within the team, responsible for managing warranty claims, service administration, and ensuring accurate records to support the smooth running of the workshop and customer service operations. This role suits someone with excellent administrative skills, a solid understanding of the motor trade, and the ability to work efficiently under pressure. Key Responsibilities Process and submit manufacturer warranty claims accurately and within set deadlines. Liaise with manufacturers regarding claim approvals, rejections, and follow-ups. Maintain accurate service records, job cards, and invoicing for all completed work. Support the service department with booking, scheduling, and customer communication. Ensure all paperwork is completed in line with manufacturer and company guidelines. Work closely with service advisors, workshop controllers, and technicians to gather required information for claims. Monitor claim progress, report on claim status, and resolve any discrepancies promptly. Maintain compliance with all manufacturer audit requirements. Candidate Profile Previous experience in a warranty administration or service administration role within the motor trade. Knowledge of manufacturer warranty systems and processes. Strong attention to detail with excellent organisational skills. Ability to work under pressure and to tight deadlines. Good IT skills, including proficiency in DMS (Dealer Management Systems) and Microsoft Office. Excellent communication skills, both written and verbal. A proactive approach and ability to work as part of a team. Benefits Competitive salary 26,000 - 32,000 depending on experience. Manufacturer training and career development opportunities. Supportive team environment. Company pension scheme and other employee benefits. How to Apply If you are an experienced Warranty or Service Administrator looking for a new challenge in a professional and friendly dealership environment, please send your CV and cover letter to
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions. As a Service Advisor , you will act as the key liaison between customers and the workshop, ensuring smooth service operations and maintaining high customer satisfaction. This full-time role offers basic salary range of £29,000 - £32,000, OTE £35,000 and benefits. You will be responsible for Act as primary contact for customers, managing bookings and providing workshop updates. Maximise workshop efficiency by scheduling jobs and upselling additional services. Process repair authorisations, warranty claims and accurate invoicing. Maintain vehicle service records and ensure parts are ordered promptly. Conduct pre- and post-service customer communications to ensure satisfaction. Keep reception area presentable and comply with all health & safety standards. Stay updated on manufacturer requirements and maintain professional standards. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Representative, Service Coordinator, Service Admin, Service Administrator or in a similar role. Ideally have experience working with HGV or light commercial vehicles. Basic technical knowledge of commercial vehicles. Strong customer service and communication skills. Ability to multitask in a fast-paced environment. Shifts: Monday - Friday: 5:30am - 2:30pm, 8:00am - 5:00pm, 10:00am - 7:00pm 1 in 3 Saturday mornings: 7:00am - midday What s on offer: Competitive salary 30 days holiday including bank holidays Employer Statutory Pension Scheme Free Class IV MOT per year Mental Health First Aiders Referral bonus if you introduce your technician friends (£1500!) Paternity pay - Full 2 weeks pay Personal Accident Scheme Corporate uniform provided Cycle to work scheme Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Sep 01, 2025
Full time
An exciting opportunity has arisen for a Service Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions. As a Service Advisor , you will act as the key liaison between customers and the workshop, ensuring smooth service operations and maintaining high customer satisfaction. This full-time role offers basic salary range of £29,000 - £32,000, OTE £35,000 and benefits. You will be responsible for Act as primary contact for customers, managing bookings and providing workshop updates. Maximise workshop efficiency by scheduling jobs and upselling additional services. Process repair authorisations, warranty claims and accurate invoicing. Maintain vehicle service records and ensure parts are ordered promptly. Conduct pre- and post-service customer communications to ensure satisfaction. Keep reception area presentable and comply with all health & safety standards. Stay updated on manufacturer requirements and maintain professional standards. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Representative, Service Coordinator, Service Admin, Service Administrator or in a similar role. Ideally have experience working with HGV or light commercial vehicles. Basic technical knowledge of commercial vehicles. Strong customer service and communication skills. Ability to multitask in a fast-paced environment. Shifts: Monday - Friday: 5:30am - 2:30pm, 8:00am - 5:00pm, 10:00am - 7:00pm 1 in 3 Saturday mornings: 7:00am - midday What s on offer: Competitive salary 30 days holiday including bank holidays Employer Statutory Pension Scheme Free Class IV MOT per year Mental Health First Aiders Referral bonus if you introduce your technician friends (£1500!) Paternity pay - Full 2 weeks pay Personal Accident Scheme Corporate uniform provided Cycle to work scheme Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Trainee Service Advisor (Automotive Trade) Job Purpose: To assist in delivering excellent customer service within the service department, acting as one of the first points of contact for customers and ensuring their vehicles are serviced and maintained to the highest standards. The role will involve training and development to progress into a full Service Advisor position. Key Responsibilities: Welcome customers into the dealership/service centre in a professional and friendly manner. Assist in booking vehicles for service, repair, and MOT appointments. Prepare job cards and ensure all vehicle and customer details are accurately recorded. Communicate with customers regarding vehicle progress, costs, and completion times. Provide basic technical explanations (with training) and relay workshop findings to customers. Support Service Advisors with administrative tasks such as invoicing, warranty claims, and filing. Liaise with the workshop team to ensure smooth workflow and customer satisfaction. Handle telephone enquiries and respond promptly to customer queries. Assist in upselling additional products and services where appropriate. Follow company policies and procedures, maintaining a high level of professionalism at all times. Skills & Attributes Required: Excellent communication and interpersonal skills. Strong organisational and time management abilities. Customer-focused with a positive and professional attitude. Ability to work in a fast-paced environment under pressure. Basic computer literacy (Microsoft Office, databases, etc.). Keen interest in the automotive industry and willingness to learn. Qualifications & Experience: No prior experience required (training will be provided). Previous experience in a customer service or retail environment is advantageous. Good Telephone and Communication Skills GCSEs or equivalent (including English and Maths) preferred. Full UK driving licence (desirable). Career Progression: This trainee role offers a clear development path to becoming a qualified Service Advisor, with further opportunities to progress into Senior Service Advisor, Workshop Controller, or Service Manager roles. Salary : Will be a Minimum wage to start with, increasing as your training and skills develop.
Sep 01, 2025
Full time
Trainee Service Advisor (Automotive Trade) Job Purpose: To assist in delivering excellent customer service within the service department, acting as one of the first points of contact for customers and ensuring their vehicles are serviced and maintained to the highest standards. The role will involve training and development to progress into a full Service Advisor position. Key Responsibilities: Welcome customers into the dealership/service centre in a professional and friendly manner. Assist in booking vehicles for service, repair, and MOT appointments. Prepare job cards and ensure all vehicle and customer details are accurately recorded. Communicate with customers regarding vehicle progress, costs, and completion times. Provide basic technical explanations (with training) and relay workshop findings to customers. Support Service Advisors with administrative tasks such as invoicing, warranty claims, and filing. Liaise with the workshop team to ensure smooth workflow and customer satisfaction. Handle telephone enquiries and respond promptly to customer queries. Assist in upselling additional products and services where appropriate. Follow company policies and procedures, maintaining a high level of professionalism at all times. Skills & Attributes Required: Excellent communication and interpersonal skills. Strong organisational and time management abilities. Customer-focused with a positive and professional attitude. Ability to work in a fast-paced environment under pressure. Basic computer literacy (Microsoft Office, databases, etc.). Keen interest in the automotive industry and willingness to learn. Qualifications & Experience: No prior experience required (training will be provided). Previous experience in a customer service or retail environment is advantageous. Good Telephone and Communication Skills GCSEs or equivalent (including English and Maths) preferred. Full UK driving licence (desirable). Career Progression: This trainee role offers a clear development path to becoming a qualified Service Advisor, with further opportunities to progress into Senior Service Advisor, Workshop Controller, or Service Manager roles. Salary : Will be a Minimum wage to start with, increasing as your training and skills develop.
