This is a fantastic opportunity for an Application Support Specialist to join a growing team and help deliver high-quality support for a flexible, customer-focused software platform. If you're technically skilled, customer-minded, and ready to grow your career in a hybrid role based in Birmingham, we'd love to hear from you. Client Details Michael Page Technology are proud to have been selected as a partner for a global software house as they scale their UK operation and recruit for an Application Support Specialist at their Birmingham site. The business is a global organisation with a shared passion: helping businesses grow smarter and faster through innovative software solutions. For over two decades they've been building flexible, user-friendly software tools that adapt to real customer needs, not the other way around. The company culture is all about learning, growing, and showing up for each other, and they take huge pride in being officially recognised as a Great Place to Work. Work/life harmony and flexibility aren't just buzzwords for this business, but they're built into how they work, each and every day. Whether you're in sales, support, product, or beyond, you'll be joining a team that values your ideas and supports your growth, where genuine meaningful work with great people is at the heart of their purpose. Description We're looking for an Application Support Specialist to join the global support team. You will be someone who's passionate about solving problems and delivering an excellent customer experience. In this role, you'll be the go-to technical expert for resolving product issues and guiding customers through solutions, from start to finish. Day-to-day responsibilities will include taking full ownership of support cases, from initial triage to resolution, working independently or involving senior specialists when needed. Troubleshooting product behaviour, configuration issues, and overcoming integration challenges with a methodical, detail-oriented approach. Keeping customers in the loop with clear, proactive communication throughout the support process. Documenting your findings to support future case resolution and contributing to internal knowledge sharing. Identifying common trends and collaborating with the team to improve processes and reduce recurring issues. Ensuring all support interactions are timely, accurate, and aligned with service-level expectations. This is a hybrid role based in Birmingham, with three days per week in the office and the rest remote. Profile A successful applicant for the Application Support Specialist position, you should have experience in the following: Ideally 2+ years in technical, systems, or application support, ideally in a customer-facing role. Hands-on experience supporting SaaS or web-based applications in fast-paced environments. Previous exposure to CRM platforms. Bonus if you've worked with support platforms like Salesforce. Excellent communication skills, with a customer-focused approach. Your Technical Skills: Comfortable with PHP and able to debug and interpret code and SQL queries. Familiarity with JavaScript and/or other languages in the context of troubleshooting and support. Confident working in Linux environments and using command lines. Understanding of the LAMP stack (Linux, Apache, MySQL, PHP) and web application basics. Nice-to-have: familiarity with Oracle, Microsoft SQL Server, MySQL, or Microsoft IIS. Job Offer Starting salary of 38,000 - 40,000 per annum. Private medical and dental insurance. Health & Wellness programmes. Career & Personal Development programmes.
Sep 07, 2025
Full time
This is a fantastic opportunity for an Application Support Specialist to join a growing team and help deliver high-quality support for a flexible, customer-focused software platform. If you're technically skilled, customer-minded, and ready to grow your career in a hybrid role based in Birmingham, we'd love to hear from you. Client Details Michael Page Technology are proud to have been selected as a partner for a global software house as they scale their UK operation and recruit for an Application Support Specialist at their Birmingham site. The business is a global organisation with a shared passion: helping businesses grow smarter and faster through innovative software solutions. For over two decades they've been building flexible, user-friendly software tools that adapt to real customer needs, not the other way around. The company culture is all about learning, growing, and showing up for each other, and they take huge pride in being officially recognised as a Great Place to Work. Work/life harmony and flexibility aren't just buzzwords for this business, but they're built into how they work, each and every day. Whether you're in sales, support, product, or beyond, you'll be joining a team that values your ideas and supports your growth, where genuine meaningful work with great people is at the heart of their purpose. Description We're looking for an Application Support Specialist to join the global support team. You will be someone who's passionate about solving problems and delivering an excellent customer experience. In this role, you'll be the go-to technical expert for resolving product issues and guiding customers through solutions, from start to finish. Day-to-day responsibilities will include taking full ownership of support cases, from initial triage to resolution, working independently or involving senior specialists when needed. Troubleshooting product behaviour, configuration issues, and overcoming integration challenges with a methodical, detail-oriented approach. Keeping customers in the loop with clear, proactive communication throughout the support process. Documenting your findings to support future case resolution and contributing to internal knowledge sharing. Identifying common trends and collaborating with the team to improve processes and reduce recurring issues. Ensuring all support interactions are timely, accurate, and aligned with service-level expectations. This is a hybrid role based in Birmingham, with three days per week in the office and the rest remote. Profile A successful applicant for the Application Support Specialist position, you should have experience in the following: Ideally 2+ years in technical, systems, or application support, ideally in a customer-facing role. Hands-on experience supporting SaaS or web-based applications in fast-paced environments. Previous exposure to CRM platforms. Bonus if you've worked with support platforms like Salesforce. Excellent communication skills, with a customer-focused approach. Your Technical Skills: Comfortable with PHP and able to debug and interpret code and SQL queries. Familiarity with JavaScript and/or other languages in the context of troubleshooting and support. Confident working in Linux environments and using command lines. Understanding of the LAMP stack (Linux, Apache, MySQL, PHP) and web application basics. Nice-to-have: familiarity with Oracle, Microsoft SQL Server, MySQL, or Microsoft IIS. Job Offer Starting salary of 38,000 - 40,000 per annum. Private medical and dental insurance. Health & Wellness programmes. Career & Personal Development programmes.
Job Description We are seeking to recruit a Lead/Principal Process Engineer to work within a multi-disciplinary team delivering projects in our Natural Resources Sector with a focus on our Energy projects. This may cover a range of projects from Concept Studies through to detailed design. A Principal Process Engineer will normally be the most senior engineer of his discipline on a particular project with overall accountability for delivering the process engineering aspects of the project and providing technical leadership. The role reports to the Head of Process Engineering. The role will be based at the Costain Aberdeen Office with an expectation of office-based working for at least two days per week - our informal dynamic working policy allows all employees to discuss and agree flexibility to where, when and how they work based on individual preferences and subject to role requirements and team needs. Flexibility required for site visits, design reviews and client meetings, mainly within the Northwest region. Support and guide more junior team members. Challenge and deliver value engineering solutions. Confident and authoritative in front of clients. Responsibilities As a client facing Principal Engineer, your responsibilities will involve: Responsibility for Process Engineering discipline technical input for projects and/or proposals; including preparation, checking and/or approval of engineering documentation. Organising discipline staff allocated to the project, allocating work and ensuring delivery against plan. Production of high-quality engineering deliverables to schedule, budget and client satisfaction Ensuring all applicable national and international codes of practice, legislation and company/client standards and procedures are complied with. Reviewing supplier's quotations and preparing technical bid assessments Representing the Process Engineering in discussions and meetings with client, vendors and third parties. Proactive liaison with other engineering disciplines to ensure integration of Process Engineering design requirements into the overall engineering design. Offering advice and support to colleagues and subordinates on development needs taking into account work activities, learning ability and circumstances including mentoring and developing graduates and less experienced engineers. Displaying Costain values and behaviours, and commitment to the highest standards of safe and ethical behaviour, to ensure safe and reliable operations and client satisfaction. Ensuring personal compliance with current company policy, relevant legislation and company and client's requirements for Quality, Health, Safety and Environmental matters and work in such a manner not to cause personal harm or injury to fellow workers, client and subcontractor employees or the environment. More specific tasks include: To communicate to team members the project objectives and execution strategies and provide training as required on company workflow, methods and business systems. Developing discipline programme activities/deliverables and interdependencies Planning for adequate resources; monitoring and reporting design progress and man-hour usage to the project management team. Optioneering assessments, defining scopes of work, supporting estimates and business development. Providing advice and guidance on specialist discipline matters relating to nuclear sector requirements, regulations, latest technologies and industry best practice. Supporting the Project Manager in identifying change, progress reporting, tracking of issues, risks and resolutions Supporting the Head of Process Engineering in delivering the company performance management process including setting objectives, assisting colleagues and subordinates in achieving their objectives, conducting performance reviews of team members where delegated and/or providing feedback on team member performance to their line managers. Supporting the Head of Process Engineering in technical development of the function. Qualifications Degree in Chemical Engineering Minimum Bachelor of Science in chemical engineering or related fields, or Master's would be preferred. 5-10 years of experience within the Energy Industry with an emphasis on pre-feasibility and feasibility studies. Minimum of 5 years' experience with process modelling tools like UniSim, HYSYS, ASPEN Plus, VMGsim Significant experience in chemical/process engineering design experience for chemical plants Significant experience in an engineering consultancy/contracting environment. Good knowledge and experience of oil and gas and energy industry sector working practices and industry standards Extensive knowledge of UK legislation and standards Awareness of risk identification, quantification, management and of HSE requirements Experience in the full engineering project lifecycle including. Development of process design deliverables including Process Flow Diagrams, Heat and Material Balances, Process Design Philosophies, P&ID's, Process Line List, Cause & Effect's, Process Equipment & Instrument specifications, Relief and Blowdown calculations. Technical safety & environmental knowledge and experience including HAZID, HAZOP and SIL Classification using LOPA. Technical Risk Management. Commercial Awareness. Proactive, self-motivated and solutions biased. Strong interpersonal skills. Effective communicator. Strong technical writing skills. Excellent IT skills including Microsoft Word and Excel. About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Sep 07, 2025
Full time
Job Description We are seeking to recruit a Lead/Principal Process Engineer to work within a multi-disciplinary team delivering projects in our Natural Resources Sector with a focus on our Energy projects. This may cover a range of projects from Concept Studies through to detailed design. A Principal Process Engineer will normally be the most senior engineer of his discipline on a particular project with overall accountability for delivering the process engineering aspects of the project and providing technical leadership. The role reports to the Head of Process Engineering. The role will be based at the Costain Aberdeen Office with an expectation of office-based working for at least two days per week - our informal dynamic working policy allows all employees to discuss and agree flexibility to where, when and how they work based on individual preferences and subject to role requirements and team needs. Flexibility required for site visits, design reviews and client meetings, mainly within the Northwest region. Support and guide more junior team members. Challenge and deliver value engineering solutions. Confident and authoritative in front of clients. Responsibilities As a client facing Principal Engineer, your responsibilities will involve: Responsibility for Process Engineering discipline technical input for projects and/or proposals; including preparation, checking and/or approval of engineering documentation. Organising discipline staff allocated to the project, allocating work and ensuring delivery against plan. Production of high-quality engineering deliverables to schedule, budget and client satisfaction Ensuring all applicable national and international codes of practice, legislation and company/client standards and procedures are complied with. Reviewing supplier's quotations and preparing technical bid assessments Representing the Process Engineering in discussions and meetings with client, vendors and third parties. Proactive liaison with other engineering disciplines to ensure integration of Process Engineering design requirements into the overall engineering design. Offering advice and support to colleagues and subordinates on development needs taking into account work activities, learning ability and circumstances including mentoring and developing graduates and less experienced engineers. Displaying Costain values and behaviours, and commitment to the highest standards of safe and ethical behaviour, to ensure safe and reliable operations and client satisfaction. Ensuring personal compliance with current company policy, relevant legislation and company and client's requirements for Quality, Health, Safety and Environmental matters and work in such a manner not to cause personal harm or injury to fellow workers, client and subcontractor employees or the environment. More specific tasks include: To communicate to team members the project objectives and execution strategies and provide training as required on company workflow, methods and business systems. Developing discipline programme activities/deliverables and interdependencies Planning for adequate resources; monitoring and reporting design progress and man-hour usage to the project management team. Optioneering assessments, defining scopes of work, supporting estimates and business development. Providing advice and guidance on specialist discipline matters relating to nuclear sector requirements, regulations, latest technologies and industry best practice. Supporting the Project Manager in identifying change, progress reporting, tracking of issues, risks and resolutions Supporting the Head of Process Engineering in delivering the company performance management process including setting objectives, assisting colleagues and subordinates in achieving their objectives, conducting performance reviews of team members where delegated and/or providing feedback on team member performance to their line managers. Supporting the Head of Process Engineering in technical development of the function. Qualifications Degree in Chemical Engineering Minimum Bachelor of Science in chemical engineering or related fields, or Master's would be preferred. 5-10 years of experience within the Energy Industry with an emphasis on pre-feasibility and feasibility studies. Minimum of 5 years' experience with process modelling tools like UniSim, HYSYS, ASPEN Plus, VMGsim Significant experience in chemical/process engineering design experience for chemical plants Significant experience in an engineering consultancy/contracting environment. Good knowledge and experience of oil and gas and energy industry sector working practices and industry standards Extensive knowledge of UK legislation and standards Awareness of risk identification, quantification, management and of HSE requirements Experience in the full engineering project lifecycle including. Development of process design deliverables including Process Flow Diagrams, Heat and Material Balances, Process Design Philosophies, P&ID's, Process Line List, Cause & Effect's, Process Equipment & Instrument specifications, Relief and Blowdown calculations. Technical safety & environmental knowledge and experience including HAZID, HAZOP and SIL Classification using LOPA. Technical Risk Management. Commercial Awareness. Proactive, self-motivated and solutions biased. Strong interpersonal skills. Effective communicator. Strong technical writing skills. Excellent IT skills including Microsoft Word and Excel. About Us Costain helps to improve people's lives with integrated, leading edge, smart infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. We will achieve this by focusing on blue chip clients whose major spending plans are underpinned by strategic national needs, regulatory commitments, legislation or essential performance requirements. We offer our clients leading edge solutions that are digitally optimised through the following five services which cover the whole lifecycle of their assets: future-shaping strategic consultancy; consultancy and advisory; digital technology solutions; asset optimisation and complex programme delivery. Our culture and values underpin everything we do. Costain appreciate the time and effort taken when applying for one of our positions but, due to the high volume of responses, we are unable to provide individual feedback on candidates at application phase. We do share individual feedback following an interview. A Disability Confident employer will generally offer an interview to any applicant that disclose they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to the Disability Confident website:
Your new company Join a leading not-for-profit organisation committed to long-term financial sustainability and strategic growth. With a strong social purpose and a collaborative culture, this organisation plays a vital role in supporting communities across the UK. You'll be part of a forward-thinking finance team that values innovation, inclusivity, and customer-driven service. Your new role As a Senior Financial Analyst, you will lead and coordinate the financial planning process, owning the annual financial plan. You'll ensure that economic and operational assumptions are robust, aligned with strategic objectives, and reconciled across all financial statements. This role also supports regulatory reporting, rating agency presentations, and M&A analysis. Key responsibilities include: Leading the annual financial planning cycle and preparing Board-level reports. Developing and challenging financial assumptions with divisional heads. Managing stress testing models. Owning the financial model and ensuring alignment across finance teams. Supporting regulatory submissions and responding to queries. Providing strategic analysis for internal committees and external stakeholders. Line managing financial analyst and fostering a collaborative team environment. What you'll need to succeed A full accountancy qualification is essential (ICAEW, ACCA, CIMA, CIPFA or equivalent). Strong experience in financial reporting, forecasting, and compliance-ideally within housing or the not-for-profit sector. Advanced analytical skills and proficiency in financial modelling tools. Excellent communication skills to engage stakeholders across all levels. Commercial awareness and a proactive approach to problem-solving. What you'll get in return Opportunities for professional development and career progression. Hybrid working model with flexibility to work from home and in a central London office. Expectation of two days in the office each week. c.£70,000 salary depending on experience. Generous benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 06, 2025
Full time
Your new company Join a leading not-for-profit organisation committed to long-term financial sustainability and strategic growth. With a strong social purpose and a collaborative culture, this organisation plays a vital role in supporting communities across the UK. You'll be part of a forward-thinking finance team that values innovation, inclusivity, and customer-driven service. Your new role As a Senior Financial Analyst, you will lead and coordinate the financial planning process, owning the annual financial plan. You'll ensure that economic and operational assumptions are robust, aligned with strategic objectives, and reconciled across all financial statements. This role also supports regulatory reporting, rating agency presentations, and M&A analysis. Key responsibilities include: Leading the annual financial planning cycle and preparing Board-level reports. Developing and challenging financial assumptions with divisional heads. Managing stress testing models. Owning the financial model and ensuring alignment across finance teams. Supporting regulatory submissions and responding to queries. Providing strategic analysis for internal committees and external stakeholders. Line managing financial analyst and fostering a collaborative team environment. What you'll need to succeed A full accountancy qualification is essential (ICAEW, ACCA, CIMA, CIPFA or equivalent). Strong experience in financial reporting, forecasting, and compliance-ideally within housing or the not-for-profit sector. Advanced analytical skills and proficiency in financial modelling tools. Excellent communication skills to engage stakeholders across all levels. Commercial awareness and a proactive approach to problem-solving. What you'll get in return Opportunities for professional development and career progression. Hybrid working model with flexibility to work from home and in a central London office. Expectation of two days in the office each week. c.£70,000 salary depending on experience. Generous benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Employer description: Addooco IT are a specialist provider of managed IT, cloud and communications solutions. Their approach delivers a premium customer experience for all businesses. Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy a dedicated building on Dunston Technology Park. Overview: We are now looking for an eager candidate to join us as a Network Engineer Level 4 apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Responsibilities: Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches, servers etc are maintained in a timely manner to latest stable versions as per their contracts. Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the technology, systems and support are optimised for customers including individuals or teams working remotely from or from customer sites. Be a true team player, working professionally and constructively with colleagues offering help and assistance. Desirable skills: Have a positive and optimistic attitude to work. Good organisation and time management skills with a keen eye for detail. Be a customer experience champion. Drivers licence is required for the role due to the location. Please note: Being able to drive is preferred but not essential as long as you are within an hour commute. In addition, any experience of the following technologies would be beneficial, but is not essential: Cisco Switching, Cisco ASR & ISR Routers. Cisco ASA and FTD Firewalls. Cisco Application Centric Infrastructure (ACI) including multi-pod and multi-site. Cisco Hyperflex, Cisco ISE, Cisco DNAC/Software Defined Access, Cisco SD-WAN (Viptela). VMware ESXi & vCentre. Microsoft Hyper-V, Windows & Linux, Office 365. Backup technologies. Entry requirements: an A-Level in ICT. OR an International Baccalaureate at Level 3 ICT. OR a Level 3 apprenticeship in a similar subject. OR a BTEC Extended Diploma in IT (180 credits). You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours a week, 7.5 hours per day on a rota basis to cover 8am - 6pm. Benefits: Healthcare scheme. Bike to work. Team socials. Pension scheme. Future prospects: Career progression. Continued training plan. Personal development. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
Sep 06, 2025
Full time
Employer description: Addooco IT are a specialist provider of managed IT, cloud and communications solutions. Their approach delivers a premium customer experience for all businesses. Since formation in 2008, Addooco has enjoyed sustained success and following continuous growth now occupy a dedicated building on Dunston Technology Park. Overview: We are now looking for an eager candidate to join us as a Network Engineer Level 4 apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Responsibilities: Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches, servers etc are maintained in a timely manner to latest stable versions as per their contracts. Assist 2nd line in securing customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the technology, systems and support are optimised for customers including individuals or teams working remotely from or from customer sites. Be a true team player, working professionally and constructively with colleagues offering help and assistance. Desirable skills: Have a positive and optimistic attitude to work. Good organisation and time management skills with a keen eye for detail. Be a customer experience champion. Drivers licence is required for the role due to the location. Please note: Being able to drive is preferred but not essential as long as you are within an hour commute. In addition, any experience of the following technologies would be beneficial, but is not essential: Cisco Switching, Cisco ASR & ISR Routers. Cisco ASA and FTD Firewalls. Cisco Application Centric Infrastructure (ACI) including multi-pod and multi-site. Cisco Hyperflex, Cisco ISE, Cisco DNAC/Software Defined Access, Cisco SD-WAN (Viptela). VMware ESXi & vCentre. Microsoft Hyper-V, Windows & Linux, Office 365. Backup technologies. Entry requirements: an A-Level in ICT. OR an International Baccalaureate at Level 3 ICT. OR a Level 3 apprenticeship in a similar subject. OR a BTEC Extended Diploma in IT (180 credits). You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours a week, 7.5 hours per day on a rota basis to cover 8am - 6pm. Benefits: Healthcare scheme. Bike to work. Team socials. Pension scheme. Future prospects: Career progression. Continued training plan. Personal development. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
Job Description: How to apply Surrey Satellite Technology Ltd (SSTL) is a subsidiary of Airbus. SSTL has a heritage that spans over 40 years, and prides itself in continual innovation and improvement of space technologies, products and services, as well as in delivering space missions for a broad array of applications. From the earliest study activities to the subsystem manufacturing, to the assembly and test, to in-orbit operations, the whole spacecraft lifecycle is managed from SSTL s Guildford, Surrey headquarters. For SSTL roles please apply directly on A unique career - Surrey Satellite Technology Ltd. (sstl.co.uk) This role is an exciting opportunity to join the Spacecraft Operations team with responsibility to lead space missions from LEO to GEO and beyond. Spacecraft Operations Engineers are involved in the full life of the mission, from the bid phase, supporting mission development, writing procedures for operating craft, right through to LEOP & commissioning, transfer to operations, and end of life operations. They play a vital role, providing valuable specialist knowledge to feed into projects, hands on involvement with spacecraft in orbit, and problem solving in a fast-paced environment. There is also the opportunity to travel globally for commissioning. Key Tasks Managing spacecraft operations work packages for new missions: Working with the System Engineer to understand and help shape CONOPS for future missions Identification and communication of spacecraft operations requirements and constraints for these missions Supporting internal and external milestone reviews for projects Supporting ground-based spacecraft testing Producing spacecraft operations handbooks Defining, documenting, and testing operational procedures Defining, documenting, and testing spacecraft commissioning procedures Planning and managing spacecraft commissioning campaigns Customer Engineer support and training Supporting operation of existing SSTL on-orbit assets: Routine monitoring of, and interaction with, SSTL Spacecraft Support anomaly investigation activities Support Mission Services in responding to and co-ordinating customer requests for operations support Analysis of historical trend data for spacecraft health monitoring Support to operations out of hours on-call activities, once sufficient experience is gained. Supporting the Spacecraft Operations Centre infrastructure Supporting, when required, Spacecraft Operation Infrastructure & Ground Engineers in routine maintenance of SSTL ground assets Working with the Spacecraft Operations Team, the Ground Software Team, and the Ground Segments Team to ensure that the Spacecraft Operations Centre and associated equipment is fully operational Previous Experience Previous experience in Spacecraft Operations or Space Systems Engineering would be advantageous Qualifications Knowledge & Skills Degree in Space engineering, or similar Good understanding of space and ground segment systems Good understanding of orbital mechanics Understanding of RF communications systems Good team working skills, together with the ability to interface with others at all levels Excellent written documentation and communication skills Attention to detail essential Good organisation skills and able to prioritise own workload Able to work autonomously and use own initiative to progress tasks Proven ability to handle pressure and work to tight deadlines when times are busy Decision making and creative problem-solving skills Flexible and must be able to work out of hours on occasion Foreign travel for a number of weeks will be required during commissioning phases and other customer support activities Competence with MS Windows and its components (e.g. registry, networking) Good MS Office skills (Word, Excel, PowerPoint particularly) Able to demonstrate company mindsets and behaviours; Be accountable, Drive & delivery, Communicate effectively, Self-manage effectively, Work as one team Location SSTL prides itself on being a super flexible company. The role is based in our Head Office in Guildford but we fully support hybrid working and a range of flexible working options. Benefits Our comprehensive benefits package includes: 32 days Holiday plus Bank Holidays, Pension Scheme with Life Assurance, Private Medical & International Travel Insurance, Annual Bonus Scheme, Share Incentive Plan, Enhanced Maternity, Paternity & Shared Parental Pay for new parents, High Street Discount Scheme and many more! Visa Support SSTL supports applications requiring a UK Skilled Worker Visa and sponsorship is available for this role. Relocation assistance also available. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: SURREY SATELLITE TECHNOLOGY LIMITED Employment Type: Permanent - Experience Level: Professional Job Family: Customer Flight/Mission & Ops Support By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Sep 06, 2025
Full time
Job Description: How to apply Surrey Satellite Technology Ltd (SSTL) is a subsidiary of Airbus. SSTL has a heritage that spans over 40 years, and prides itself in continual innovation and improvement of space technologies, products and services, as well as in delivering space missions for a broad array of applications. From the earliest study activities to the subsystem manufacturing, to the assembly and test, to in-orbit operations, the whole spacecraft lifecycle is managed from SSTL s Guildford, Surrey headquarters. For SSTL roles please apply directly on A unique career - Surrey Satellite Technology Ltd. (sstl.co.uk) This role is an exciting opportunity to join the Spacecraft Operations team with responsibility to lead space missions from LEO to GEO and beyond. Spacecraft Operations Engineers are involved in the full life of the mission, from the bid phase, supporting mission development, writing procedures for operating craft, right through to LEOP & commissioning, transfer to operations, and end of life operations. They play a vital role, providing valuable specialist knowledge to feed into projects, hands on involvement with spacecraft in orbit, and problem solving in a fast-paced environment. There is also the opportunity to travel globally for commissioning. Key Tasks Managing spacecraft operations work packages for new missions: Working with the System Engineer to understand and help shape CONOPS for future missions Identification and communication of spacecraft operations requirements and constraints for these missions Supporting internal and external milestone reviews for projects Supporting ground-based spacecraft testing Producing spacecraft operations handbooks Defining, documenting, and testing operational procedures Defining, documenting, and testing spacecraft commissioning procedures Planning and managing spacecraft commissioning campaigns Customer Engineer support and training Supporting operation of existing SSTL on-orbit assets: Routine monitoring of, and interaction with, SSTL Spacecraft Support anomaly investigation activities Support Mission Services in responding to and co-ordinating customer requests for operations support Analysis of historical trend data for spacecraft health monitoring Support to operations out of hours on-call activities, once sufficient experience is gained. Supporting the Spacecraft Operations Centre infrastructure Supporting, when required, Spacecraft Operation Infrastructure & Ground Engineers in routine maintenance of SSTL ground assets Working with the Spacecraft Operations Team, the Ground Software Team, and the Ground Segments Team to ensure that the Spacecraft Operations Centre and associated equipment is fully operational Previous Experience Previous experience in Spacecraft Operations or Space Systems Engineering would be advantageous Qualifications Knowledge & Skills Degree in Space engineering, or similar Good understanding of space and ground segment systems Good understanding of orbital mechanics Understanding of RF communications systems Good team working skills, together with the ability to interface with others at all levels Excellent written documentation and communication skills Attention to detail essential Good organisation skills and able to prioritise own workload Able to work autonomously and use own initiative to progress tasks Proven ability to handle pressure and work to tight deadlines when times are busy Decision making and creative problem-solving skills Flexible and must be able to work out of hours on occasion Foreign travel for a number of weeks will be required during commissioning phases and other customer support activities Competence with MS Windows and its components (e.g. registry, networking) Good MS Office skills (Word, Excel, PowerPoint particularly) Able to demonstrate company mindsets and behaviours; Be accountable, Drive & delivery, Communicate effectively, Self-manage effectively, Work as one team Location SSTL prides itself on being a super flexible company. The role is based in our Head Office in Guildford but we fully support hybrid working and a range of flexible working options. Benefits Our comprehensive benefits package includes: 32 days Holiday plus Bank Holidays, Pension Scheme with Life Assurance, Private Medical & International Travel Insurance, Annual Bonus Scheme, Share Incentive Plan, Enhanced Maternity, Paternity & Shared Parental Pay for new parents, High Street Discount Scheme and many more! Visa Support SSTL supports applications requiring a UK Skilled Worker Visa and sponsorship is available for this role. Relocation assistance also available. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: SURREY SATELLITE TECHNOLOGY LIMITED Employment Type: Permanent - Experience Level: Professional Job Family: Customer Flight/Mission & Ops Support By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Job Title: Senior Catchment Hydrogeology Specialist Location: Durrington or Falmer, (1-2 days in the office or on-site) Contract Type: Permanent Hours: 37 hours per week Salary: circa £55,000 (depending on skills and experience) The Environment & Innovation team is at the forefront of Southern Water's drive to enhance and protect the environment. Deploying the latest innovative solutions and working in partnership with our customers and stakeholders, the team takes an holistic approach to managing water quality and flow across the region. Currently delivering a £50million portfolio which rapidly expands to over £2 billion over next 10 years. This is a fast-paced team that is now expanding to continue to deliver a larger programme of sustainable and innovative solutions. A brand-new position has been created to join our Environment & Innovation team as a Senior Catchment Hydrogeology Specialist. This is a critical role underpinning the implementation of our Catchment Management strategies, which influence our 5-to-50-year strategic plans. Job Overview • Support the Catchment Hydrogeology team to actively promote and effectively collaborate on catchment solutions with our regulators (Environment Agency, Natural England and DWI), catchment stakeholders (Rivers Trusts, Wildlife Trusts etc) and community groups, driving the principals of the Catchment First approach. • Responsible for undertaking technical evaluation / recommendations on environmental nature-based measures that will likely be needed to mitigate predicted environmental challenges from our operations. • The role will involve strong cross-functional working within and outside the business. Covering technical areas of water resource hydrogeology, hydroecology, biodiversity enhancement, river restoration, catchment management (including soil and water conservation), hydrogeological risk assessment and surface water and groundwater quality and quantity assessments. About You • Demonstrable expertise in water resource hydrogeology, groundwater modelling, hydroecology, restoring sustainable abstraction, river / wetland restoration, low flow investigation, WFD, groundwater resource development. • Experience of designing complex water quality, hydroecology and hydrometric investigations and monitoring programmes, data analysis and assimilation. • Proven expertise of technical report writing and review of water resource and water quality investigations, catchment risk assessments. • Extensive experience of water resource and water quality investigations, catchment risk assessments, and translating regulatory environmental requirements into manageable work streams. • Masters degree in relevant discipline such as Hydrogeology is desirable. Chartership or working towards is highly desirable. Package This role will be full time Monday to Friday with a hybrid approach to working between our Durrington/Falmer offices, sites and home. We are offering a competitive salary as well as other benefits including: • Generous pension up to 11% company contribution • 25 days annual leave • Life assurance equal to 4x salary • Salary sacrifice electric car scheme (after 6 months service) • Health Cash Plan • Full funded eye tests • Two paid volunteering days a year • Occupational health service • Discounts with over 800 popular retailers • Digital GP service • Study support may be available for job-related qualifications • Competitive maternity leave and flexible return to work options • Cycle to work scheme Join our Environment & Innovation team and see how far your career could progress with a company committed to career progression, training and development opportunities, our customers and the environment. Does this opportunity excite you but you're not 100% sure if you meet all the requirements for the role? Or are you concerned that 'normal' office hours aren't possible given your personal circumstances? Whilst we can't accommodate every flexible working request, we'll try to find a practical solution. So why not engage with us and find out more about this role? Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support - because when problems appear, fixing them is our top priority. That's why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you'll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position. Privacy Statement: Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application. All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.
Sep 06, 2025
Full time
Job Title: Senior Catchment Hydrogeology Specialist Location: Durrington or Falmer, (1-2 days in the office or on-site) Contract Type: Permanent Hours: 37 hours per week Salary: circa £55,000 (depending on skills and experience) The Environment & Innovation team is at the forefront of Southern Water's drive to enhance and protect the environment. Deploying the latest innovative solutions and working in partnership with our customers and stakeholders, the team takes an holistic approach to managing water quality and flow across the region. Currently delivering a £50million portfolio which rapidly expands to over £2 billion over next 10 years. This is a fast-paced team that is now expanding to continue to deliver a larger programme of sustainable and innovative solutions. A brand-new position has been created to join our Environment & Innovation team as a Senior Catchment Hydrogeology Specialist. This is a critical role underpinning the implementation of our Catchment Management strategies, which influence our 5-to-50-year strategic plans. Job Overview • Support the Catchment Hydrogeology team to actively promote and effectively collaborate on catchment solutions with our regulators (Environment Agency, Natural England and DWI), catchment stakeholders (Rivers Trusts, Wildlife Trusts etc) and community groups, driving the principals of the Catchment First approach. • Responsible for undertaking technical evaluation / recommendations on environmental nature-based measures that will likely be needed to mitigate predicted environmental challenges from our operations. • The role will involve strong cross-functional working within and outside the business. Covering technical areas of water resource hydrogeology, hydroecology, biodiversity enhancement, river restoration, catchment management (including soil and water conservation), hydrogeological risk assessment and surface water and groundwater quality and quantity assessments. About You • Demonstrable expertise in water resource hydrogeology, groundwater modelling, hydroecology, restoring sustainable abstraction, river / wetland restoration, low flow investigation, WFD, groundwater resource development. • Experience of designing complex water quality, hydroecology and hydrometric investigations and monitoring programmes, data analysis and assimilation. • Proven expertise of technical report writing and review of water resource and water quality investigations, catchment risk assessments. • Extensive experience of water resource and water quality investigations, catchment risk assessments, and translating regulatory environmental requirements into manageable work streams. • Masters degree in relevant discipline such as Hydrogeology is desirable. Chartership or working towards is highly desirable. Package This role will be full time Monday to Friday with a hybrid approach to working between our Durrington/Falmer offices, sites and home. We are offering a competitive salary as well as other benefits including: • Generous pension up to 11% company contribution • 25 days annual leave • Life assurance equal to 4x salary • Salary sacrifice electric car scheme (after 6 months service) • Health Cash Plan • Full funded eye tests • Two paid volunteering days a year • Occupational health service • Discounts with over 800 popular retailers • Digital GP service • Study support may be available for job-related qualifications • Competitive maternity leave and flexible return to work options • Cycle to work scheme Join our Environment & Innovation team and see how far your career could progress with a company committed to career progression, training and development opportunities, our customers and the environment. Does this opportunity excite you but you're not 100% sure if you meet all the requirements for the role? Or are you concerned that 'normal' office hours aren't possible given your personal circumstances? Whilst we can't accommodate every flexible working request, we'll try to find a practical solution. So why not engage with us and find out more about this role? Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support - because when problems appear, fixing them is our top priority. That's why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you'll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position. Privacy Statement: Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application. All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.
This is a fantastic opportunity for an Application Support Specialist to join a growing team and help deliver high-quality support for a flexible, customer-focused software platform. If you're technically skilled, customer-minded, and ready to grow your career in a hybrid role based in Birmingham, we'd love to hear from you. Client Details Michael Page Technology are proud to have been selected as a partner for a global software house as they scale their UK operation and recruit for an Application Support Specialist at their Birmingham site. The business is a global organisation with a shared passion: helping businesses grow smarter and faster through innovative software solutions. For over two decades they've been building flexible, user-friendly software tools that adapt to real customer needs, not the other way around. The company culture is all about learning, growing, and showing up for each other, and they take huge pride in being officially recognised as a Great Place to Work. Work/life harmony and flexibility aren't just buzzwords for this business, but they're built into how they work, each and every day. Whether you're in sales, support, product, or beyond, you'll be joining a team that values your ideas and supports your growth, where genuine meaningful work with great people is at the heart of their purpose. Description We're looking for an Application Support Specialist to join the global support team. You will be someone who's passionate about solving problems and delivering an excellent customer experience. In this role, you'll be the go-to technical expert for resolving product issues and guiding customers through solutions, from start to finish. Day-to-day responsibilities will include taking full ownership of support cases, from initial triage to resolution, working independently or involving senior specialists when needed. Troubleshooting product behaviour, configuration issues, and overcoming integration challenges with a methodical, detail-oriented approach. Keeping customers in the loop with clear, proactive communication throughout the support process. Documenting your findings to support future case resolution and contributing to internal knowledge sharing. Identifying common trends and collaborating with the team to improve processes and reduce recurring issues. Ensuring all support interactions are timely, accurate, and aligned with service-level expectations. This is a hybrid role based in Birmingham, with three days per week in the office and the rest remote. Profile A successful applicant for the Application Support Specialist position, you should have experience in the following: Ideally 2+ years in technical, systems, or application support, ideally in a customer-facing role. Hands-on experience supporting SaaS or web-based applications in fast-paced environments. Previous exposure to CRM platforms. Bonus if you've worked with support platforms like Salesforce. Excellent communication skills, with a customer-focused approach. Your Technical Skills: Comfortable with PHP and able to debug and interpret code and SQL queries. Familiarity with JavaScript and/or other languages in the context of troubleshooting and support. Confident working in Linux environments and using command lines. Understanding of the LAMP stack (Linux, Apache, MySQL, PHP) and web application basics. Nice-to-have: familiarity with Oracle, Microsoft SQL Server, MySQL, or Microsoft IIS. Job Offer Starting salary of £38,000 - £40,000 per annum. Private medical and dental insurance. Health & Wellness programmes. Career & Personal Development programmes.
Sep 06, 2025
Full time
This is a fantastic opportunity for an Application Support Specialist to join a growing team and help deliver high-quality support for a flexible, customer-focused software platform. If you're technically skilled, customer-minded, and ready to grow your career in a hybrid role based in Birmingham, we'd love to hear from you. Client Details Michael Page Technology are proud to have been selected as a partner for a global software house as they scale their UK operation and recruit for an Application Support Specialist at their Birmingham site. The business is a global organisation with a shared passion: helping businesses grow smarter and faster through innovative software solutions. For over two decades they've been building flexible, user-friendly software tools that adapt to real customer needs, not the other way around. The company culture is all about learning, growing, and showing up for each other, and they take huge pride in being officially recognised as a Great Place to Work. Work/life harmony and flexibility aren't just buzzwords for this business, but they're built into how they work, each and every day. Whether you're in sales, support, product, or beyond, you'll be joining a team that values your ideas and supports your growth, where genuine meaningful work with great people is at the heart of their purpose. Description We're looking for an Application Support Specialist to join the global support team. You will be someone who's passionate about solving problems and delivering an excellent customer experience. In this role, you'll be the go-to technical expert for resolving product issues and guiding customers through solutions, from start to finish. Day-to-day responsibilities will include taking full ownership of support cases, from initial triage to resolution, working independently or involving senior specialists when needed. Troubleshooting product behaviour, configuration issues, and overcoming integration challenges with a methodical, detail-oriented approach. Keeping customers in the loop with clear, proactive communication throughout the support process. Documenting your findings to support future case resolution and contributing to internal knowledge sharing. Identifying common trends and collaborating with the team to improve processes and reduce recurring issues. Ensuring all support interactions are timely, accurate, and aligned with service-level expectations. This is a hybrid role based in Birmingham, with three days per week in the office and the rest remote. Profile A successful applicant for the Application Support Specialist position, you should have experience in the following: Ideally 2+ years in technical, systems, or application support, ideally in a customer-facing role. Hands-on experience supporting SaaS or web-based applications in fast-paced environments. Previous exposure to CRM platforms. Bonus if you've worked with support platforms like Salesforce. Excellent communication skills, with a customer-focused approach. Your Technical Skills: Comfortable with PHP and able to debug and interpret code and SQL queries. Familiarity with JavaScript and/or other languages in the context of troubleshooting and support. Confident working in Linux environments and using command lines. Understanding of the LAMP stack (Linux, Apache, MySQL, PHP) and web application basics. Nice-to-have: familiarity with Oracle, Microsoft SQL Server, MySQL, or Microsoft IIS. Job Offer Starting salary of £38,000 - £40,000 per annum. Private medical and dental insurance. Health & Wellness programmes. Career & Personal Development programmes.
We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Tamworth Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel pan Staffordshire will be required. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required. As an IDVA you will be asked to: Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse Experience of undertaking need and risk assessments and creating safety plans Experience of the MARAC and other partnership processes Experience of multi agency working Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Sep 06, 2025
Full time
We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Tamworth Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel pan Staffordshire will be required. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required. As an IDVA you will be asked to: Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support. Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support You will need: Experience of providing support those affected by domestic abuse Experience of undertaking need and risk assessments and creating safety plans Experience of the MARAC and other partnership processes Experience of multi agency working Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Join Our Team as a Payments Operations Specialist! Are you ready to embark on an exciting journey in the banking industry? We are seeking a dedicated Payments Operations Specialist to join our dynamic team for a temporary contract. This is your chance to make a difference while supporting customers and enhancing your career! Contract Details : Location: Glasgow Contract Type : Temporary Start Date : October 13, 2025 Length : 6 months Working Pattern : Full time Mon - Fri 8.30am - 5.15pm Hybrid working : 2 days per week in the Office (First 6 weeks is 100% office based for training) About Us : Our Payments Operations team is a vital part of our organisation, comprising around 800 talented colleagues. Together, we tackle complex regulatory processes to uphold our commitment to providing top-notch service while safeguarding our customers from financial crime. What You'll Do : As a key member of our International Payments Telephony Helpdesk Team, you'll play an essential role in: Supporting customer inquiries related to payments. Assisting customers in resolving issues when payments go awry. Handling complex payment queries with professionalism and accuracy. Your Responsibilities : Answer inbound telephony calls within established service levels, ensuring compliance with industry standards. Build rapport with internal and external customers, communicating clearly and effectively. Investigate and resolve customer inquiries, demonstrating problem-solving skills. Manage cases from start to finish, showcasing responsibility and decision-making capabilities. Adapt to various tasks while maintaining a focus on customer service and productivity targets. Identify and implement process improvements to enhance service delivery. Stay compliant with policies, procedures, and regulatory requirements. Regularly review your performance and take charge of your professional development. What We're Looking For : Strong customer service skills with a flair for communication. Problem-solving mindset and flexibility to handle diverse tasks. Commitment to compliance and continuous improvement. A passion for delivering exceptional service to our customers. Why Join Us? We believe in nurturing our colleagues and fostering a supportive environment. Here's what you can look forward to : Career Growth: Opportunities for professional development and career advancement. Diverse and Equal Opportunities: A commitment to inclusivity across gender, ethnicity, disability, LGBTQ+, and family status. Community Engagement: Participate in charity and volunteering initiatives. Supportive Environment: Work with a team that values encouragement and collaboration. We are excited to welcome individuals who embody our values and are ready to contribute to our success! Ready to Apply? If you're enthusiastic about joining our Payments Operations team, we would love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Sep 06, 2025
Seasonal
Join Our Team as a Payments Operations Specialist! Are you ready to embark on an exciting journey in the banking industry? We are seeking a dedicated Payments Operations Specialist to join our dynamic team for a temporary contract. This is your chance to make a difference while supporting customers and enhancing your career! Contract Details : Location: Glasgow Contract Type : Temporary Start Date : October 13, 2025 Length : 6 months Working Pattern : Full time Mon - Fri 8.30am - 5.15pm Hybrid working : 2 days per week in the Office (First 6 weeks is 100% office based for training) About Us : Our Payments Operations team is a vital part of our organisation, comprising around 800 talented colleagues. Together, we tackle complex regulatory processes to uphold our commitment to providing top-notch service while safeguarding our customers from financial crime. What You'll Do : As a key member of our International Payments Telephony Helpdesk Team, you'll play an essential role in: Supporting customer inquiries related to payments. Assisting customers in resolving issues when payments go awry. Handling complex payment queries with professionalism and accuracy. Your Responsibilities : Answer inbound telephony calls within established service levels, ensuring compliance with industry standards. Build rapport with internal and external customers, communicating clearly and effectively. Investigate and resolve customer inquiries, demonstrating problem-solving skills. Manage cases from start to finish, showcasing responsibility and decision-making capabilities. Adapt to various tasks while maintaining a focus on customer service and productivity targets. Identify and implement process improvements to enhance service delivery. Stay compliant with policies, procedures, and regulatory requirements. Regularly review your performance and take charge of your professional development. What We're Looking For : Strong customer service skills with a flair for communication. Problem-solving mindset and flexibility to handle diverse tasks. Commitment to compliance and continuous improvement. A passion for delivering exceptional service to our customers. Why Join Us? We believe in nurturing our colleagues and fostering a supportive environment. Here's what you can look forward to : Career Growth: Opportunities for professional development and career advancement. Diverse and Equal Opportunities: A commitment to inclusivity across gender, ethnicity, disability, LGBTQ+, and family status. Community Engagement: Participate in charity and volunteering initiatives. Supportive Environment: Work with a team that values encouragement and collaboration. We are excited to welcome individuals who embody our values and are ready to contribute to our success! Ready to Apply? If you're enthusiastic about joining our Payments Operations team, we would love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Get Staffed Online Recruitment Limited
Leicester, Leicestershire
IT Support Assistant Job Type: Full-time, Permanent Pay: £23,000 - £24,000 per annum Our client is the largest privately-owned mortgage network in the UK. Their goal is to continue to be the best home for mortgage advisers, protection specialists, equity release experts and general insurance professionals, whatever their size or location. Due to continued growth, they are looking to establish a new team providing first line IT support to the business. This is an office-based role working 35 hours a week, Monday to Friday. The Role: Getting the right outcome for customers is at the heart of what they do. The main aim of the role is to support the business providing first line IT support for internal and third-party systems. Working mainly on the phone, or over Teams, you could be dealing with queries about anything IT related, so they are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification preferred but not essential. Other Key Tasks include: Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Proactive and accurate resolution of queries by liaising across departments where required. Support new internal joiners and external members with outbound contact and system set up. Manage multiple workloads across inboxes, phone contact, and Teams meetings. Capacity to educate others on current systems when required. Provide full support to all staff in relation to IT hardware and software issues. Ensure new starter process is followed within agreed SLA. Ensure the asset log is maintained and kept up to date. Ordering replacement or new equipment. Installing, removing, or upgrading new or existing software. Experience: Experience with Office 365 and Sharepoint. Knowledge of systems of control and able to follow clearly defined procedures. Experience of working under pressure, prioritising workloads, and working to tight deadlines. Benefits: Company pension Health and wellbeing programme Sick pay As our client is a non-sponsoring company, you must already have the right to work in the UK.
Sep 06, 2025
Full time
IT Support Assistant Job Type: Full-time, Permanent Pay: £23,000 - £24,000 per annum Our client is the largest privately-owned mortgage network in the UK. Their goal is to continue to be the best home for mortgage advisers, protection specialists, equity release experts and general insurance professionals, whatever their size or location. Due to continued growth, they are looking to establish a new team providing first line IT support to the business. This is an office-based role working 35 hours a week, Monday to Friday. The Role: Getting the right outcome for customers is at the heart of what they do. The main aim of the role is to support the business providing first line IT support for internal and third-party systems. Working mainly on the phone, or over Teams, you could be dealing with queries about anything IT related, so they are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification preferred but not essential. Other Key Tasks include: Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Proactive and accurate resolution of queries by liaising across departments where required. Support new internal joiners and external members with outbound contact and system set up. Manage multiple workloads across inboxes, phone contact, and Teams meetings. Capacity to educate others on current systems when required. Provide full support to all staff in relation to IT hardware and software issues. Ensure new starter process is followed within agreed SLA. Ensure the asset log is maintained and kept up to date. Ordering replacement or new equipment. Installing, removing, or upgrading new or existing software. Experience: Experience with Office 365 and Sharepoint. Knowledge of systems of control and able to follow clearly defined procedures. Experience of working under pressure, prioritising workloads, and working to tight deadlines. Benefits: Company pension Health and wellbeing programme Sick pay As our client is a non-sponsoring company, you must already have the right to work in the UK.
CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know Start Date: October/November 2025 Salary: £12.21 per hour Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more
Sep 06, 2025
Full time
CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know Start Date: October/November 2025 Salary: £12.21 per hour Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Previous banking/ financial experience is highly desired but not essential Previous call centre/ customer service experience is essential Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Confident in following banking processes and explaining this to customer Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) No peak rail fares - travel is more
Job Description Automation Technical Specialist UK/ Hybrid Full Time An exciting opportunity has arisen for a Manufacturing Systems Integration Specialist, based out of Derby but with global accountability. At Rolls-Royce, we are developing our current adoption and future strategic requirements for integrated digital and physical solutions which include extending the use of appropriate automation in the business. This role will play a pivotal part in shaping this strategy and setting the standards and policies to ensure that current and future Cyber-Physical Systems are compliant from a safety, cyber-security and business outcome standpoint Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future, and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. What you will be doing: In this exciting role of Manufacturing Systems Integration Specialist, you will lead the capability for Rolls-Royce by: Developing and maintaining the Cyber-Physical Systems policies and standards, ensuring they support the organisation's business objectives and external regulatory requirements.Setting Manufacturing Engineering Technology Strategy - Act as Level 2 curator for Manufacturing and Digital capabilities - developing and aligning strategic roadmaps, tech-bricks/programme definition and associated funding bids to ensure strategic alignment and delivery.Establish and lead the relationship with strategic procurement with a view to technically approving and supporting relevant schemes, working towards a future model of strategic supplier relationships including Integration supplier selection.Collaborate with business leaders, relevant Process Specialists, and IT teams to identify and prioritise data & systems initiatives that drive business value.Act as a mentor for engineers involved in the community integration of manufacturing automation and IT systems and ensure that there is adequate pipeline of talent, including specific development of individuals, succession planning and professional growthManage our collective associated knowledge, standards and best practice in a globally accessible environment including the relevant training solutions.External representation to share and seek knowledge to drive improvements in Cyber-Physical capabilities and applications.Act as ambassador for the function in the relevant technology development processes such as C2, TRL, DMIP, PILM and IPPR/PPAP environments. Who we're looking for: At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. Proven experience in developing and implementing Cyber-Physical Systems.Working knowledge of the application of physical automation solutions across a breadth of process applications (e.g. Process automation, Machine Tending, Handling, Mechatroncs )Knowledge of Manufacturing Operations Management (MoM) systems and integration techniquesKnowledge of data governance, data quality management, and data integration techniques.Knowledge of process control authoring and validation systems such as Robot and Novel programming methodsFamiliarity with OT/IT technologies such as CNC/PLC, Systems architectures, field bus communication,Familiarity with Cyber Security risks and mitigation techniques in automation systemsA passion for creating symbiotic capabilities that provide safe and rewarding production workplaces (e.g. Human Factors, safety systems, environmental compliance)Excellent leadership, communication, and interpersonal skills.Ability to think strategically and solve complex problems.Working knowledge of TOGAF, or similar frameworks is a plus. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. You can learn more about our global Inclusion strategy at Our people Rolls-Royce Job Category Manufacturing Engineering Posting Date 04 Sept 2025; 00:09 Posting End Date 11 Sept 2025PandoLogic.
Sep 06, 2025
Full time
Job Description Automation Technical Specialist UK/ Hybrid Full Time An exciting opportunity has arisen for a Manufacturing Systems Integration Specialist, based out of Derby but with global accountability. At Rolls-Royce, we are developing our current adoption and future strategic requirements for integrated digital and physical solutions which include extending the use of appropriate automation in the business. This role will play a pivotal part in shaping this strategy and setting the standards and policies to ensure that current and future Cyber-Physical Systems are compliant from a safety, cyber-security and business outcome standpoint Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future, and we need people like you to come and join us on this journey. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. What we offer: We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. What you will be doing: In this exciting role of Manufacturing Systems Integration Specialist, you will lead the capability for Rolls-Royce by: Developing and maintaining the Cyber-Physical Systems policies and standards, ensuring they support the organisation's business objectives and external regulatory requirements.Setting Manufacturing Engineering Technology Strategy - Act as Level 2 curator for Manufacturing and Digital capabilities - developing and aligning strategic roadmaps, tech-bricks/programme definition and associated funding bids to ensure strategic alignment and delivery.Establish and lead the relationship with strategic procurement with a view to technically approving and supporting relevant schemes, working towards a future model of strategic supplier relationships including Integration supplier selection.Collaborate with business leaders, relevant Process Specialists, and IT teams to identify and prioritise data & systems initiatives that drive business value.Act as a mentor for engineers involved in the community integration of manufacturing automation and IT systems and ensure that there is adequate pipeline of talent, including specific development of individuals, succession planning and professional growthManage our collective associated knowledge, standards and best practice in a globally accessible environment including the relevant training solutions.External representation to share and seek knowledge to drive improvements in Cyber-Physical capabilities and applications.Act as ambassador for the function in the relevant technology development processes such as C2, TRL, DMIP, PILM and IPPR/PPAP environments. Who we're looking for: At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. Proven experience in developing and implementing Cyber-Physical Systems.Working knowledge of the application of physical automation solutions across a breadth of process applications (e.g. Process automation, Machine Tending, Handling, Mechatroncs )Knowledge of Manufacturing Operations Management (MoM) systems and integration techniquesKnowledge of data governance, data quality management, and data integration techniques.Knowledge of process control authoring and validation systems such as Robot and Novel programming methodsFamiliarity with OT/IT technologies such as CNC/PLC, Systems architectures, field bus communication,Familiarity with Cyber Security risks and mitigation techniques in automation systemsA passion for creating symbiotic capabilities that provide safe and rewarding production workplaces (e.g. Human Factors, safety systems, environmental compliance)Excellent leadership, communication, and interpersonal skills.Ability to think strategically and solve complex problems.Working knowledge of TOGAF, or similar frameworks is a plus. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we'll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. You can learn more about our global Inclusion strategy at Our people Rolls-Royce Job Category Manufacturing Engineering Posting Date 04 Sept 2025; 00:09 Posting End Date 11 Sept 2025PandoLogic.
We are looking for resilient, motivated and adaptable people to join our team of Hate Crime Advocate working from our office in Ashford to cover work across Kent and Medway. Do you want to make a difference by using your skills and life experience to help people deal with their experience of crime? Do you want to contribute to change & improvement for those who have been a victim of a Hate Crime? Can you demonstrate that you have resilience & adaptability? Can you work effectively with a focus on genuine service, empowerment and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based in our Ashford, Kent office. You will need to be resilient, confident with speaking to all kinds of people, happy to work as part of a team and willing to constantly learn and adapt to new situations. You will enjoy being a part of a busy and varied working environment and can demonstrate an ability to communicate with victims of crime in a professional and supportive manner. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. The role of a Hate Crime Advocate is one that you can make your own and your prior experience, either from work, university or your personal life will be considered during screening so please do apply even if your skills and background are not an ideal fit. You will have experience of working in the Criminal Justice System and be aware of the challenges and barriers that victims of crime can face when recovering from their experience of crime however this is not essential as you will receive a comprehensive training package as part of your induction process. What is essential is that you are solution focused, have resilience to manage the challenges that come with this work and look to learn from and work closely with the rest of your team. Working as a member of our Specialist Services Team you will be someone who is passionate about supporting victims of Hate Crime, including those who have been impacted by the incident. You will ensure support remains victim focused and is delivered to the highest of standards in line with our policies. As a Hate Crime Advocate you will be: Managing a busy caseload of self-referrals, referred service users, delivering excellent services which support the commissioners and their service goals to victims. Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. Working alongside the Volunteer and Community Manager to raise awareness of the Hate Crime and the service we provide You will need: You will have the skills to conduct risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. An ability to work independently and prioritise a busy workload is essential. Have good interpersonal skills to work alongside the Volunteer and Community Manager to raise the profile of Hate Crime within Victim Support, this will include presentations to external agencies. Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Sep 06, 2025
Full time
We are looking for resilient, motivated and adaptable people to join our team of Hate Crime Advocate working from our office in Ashford to cover work across Kent and Medway. Do you want to make a difference by using your skills and life experience to help people deal with their experience of crime? Do you want to contribute to change & improvement for those who have been a victim of a Hate Crime? Can you demonstrate that you have resilience & adaptability? Can you work effectively with a focus on genuine service, empowerment and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including: Flexible working options including hybrid working 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays An extra day off for your birthday & options to buy or sell annual leave Pension with 5% employer contribution Enhanced sick pay allowances, maternity & paternity payments High Street, retail, holiday, gym, entertainment & leisure discounts Access to our financial wellbeing hub & salary deducted finance Employee assistance programme & wellbeing support Access to EDI networks and colleague cafes Cycle to work scheme & season ticket loans Ongoing training & support with opportunities for career development & progression About the role: This role is based in our Ashford, Kent office. You will need to be resilient, confident with speaking to all kinds of people, happy to work as part of a team and willing to constantly learn and adapt to new situations. You will enjoy being a part of a busy and varied working environment and can demonstrate an ability to communicate with victims of crime in a professional and supportive manner. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. The role of a Hate Crime Advocate is one that you can make your own and your prior experience, either from work, university or your personal life will be considered during screening so please do apply even if your skills and background are not an ideal fit. You will have experience of working in the Criminal Justice System and be aware of the challenges and barriers that victims of crime can face when recovering from their experience of crime however this is not essential as you will receive a comprehensive training package as part of your induction process. What is essential is that you are solution focused, have resilience to manage the challenges that come with this work and look to learn from and work closely with the rest of your team. Working as a member of our Specialist Services Team you will be someone who is passionate about supporting victims of Hate Crime, including those who have been impacted by the incident. You will ensure support remains victim focused and is delivered to the highest of standards in line with our policies. As a Hate Crime Advocate you will be: Managing a busy caseload of self-referrals, referred service users, delivering excellent services which support the commissioners and their service goals to victims. Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. Working alongside the Volunteer and Community Manager to raise awareness of the Hate Crime and the service we provide You will need: You will have the skills to conduct risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. An ability to work independently and prioritise a busy workload is essential. Have good interpersonal skills to work alongside the Volunteer and Community Manager to raise the profile of Hate Crime within Victim Support, this will include presentations to external agencies. Please see attached Job Description and Person Specification for further details. About Us: Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We look forward to hearing from you. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
1st Line Support Analyst Social care Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they re looking for a proactive and enthusiastic 1st Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you ll be doing As a 1st Line Support Analyst, you ll be the first point of contact for IT queries, helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling expired accounts in line with policy. Keeping IT documentation and knowledge base content up to date. Escalating complex issues and identifying incident trends. Liaising with third parties to resolve issues (e.g. connectivity, phone lines). Supporting wider IT team projects when required. What you ll need We re looking for someone with a strong interest in technology, great communication skills and a proactive attitude. You ll need to demonstrate: Knowledge of Windows 10/11 and Microsoft Office software. Understanding of networking (TCP/IP, DNS, DHCP). Familiarity with Office 365 and Azure. Experience with device management (InTune/MDM solutions). Knowledge of Entra Active Directory and on-prem Active Directory concepts. Experience with IT service desk and asset management systems. A-level (or equivalent) qualification in IT or a related subject. Strong customer service skills and the ability to stay calm under pressure. This is a great opportunity to build your career in IT, with exposure to a wide range of technologies and the chance to work on exciting projects alongside a supportive team. You ll play a key role in ensuring smooth IT operations and will be given the tools and training to grow and develop your technical expertise, as well as playing your part in supporting members of the community who need it the most. If you re an organised, motivated individual who thrives on helping people and solving problems, we d love to hear from you! Please apply and we ll be in touch shortly (phone number removed); Our client is an equal opportunity employer they celebrate diversity and are committed to creating an inclusive environment for all employees. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
Sep 06, 2025
Full time
1st Line Support Analyst Social care Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they re looking for a proactive and enthusiastic 1st Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you ll be doing As a 1st Line Support Analyst, you ll be the first point of contact for IT queries, helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling expired accounts in line with policy. Keeping IT documentation and knowledge base content up to date. Escalating complex issues and identifying incident trends. Liaising with third parties to resolve issues (e.g. connectivity, phone lines). Supporting wider IT team projects when required. What you ll need We re looking for someone with a strong interest in technology, great communication skills and a proactive attitude. You ll need to demonstrate: Knowledge of Windows 10/11 and Microsoft Office software. Understanding of networking (TCP/IP, DNS, DHCP). Familiarity with Office 365 and Azure. Experience with device management (InTune/MDM solutions). Knowledge of Entra Active Directory and on-prem Active Directory concepts. Experience with IT service desk and asset management systems. A-level (or equivalent) qualification in IT or a related subject. Strong customer service skills and the ability to stay calm under pressure. This is a great opportunity to build your career in IT, with exposure to a wide range of technologies and the chance to work on exciting projects alongside a supportive team. You ll play a key role in ensuring smooth IT operations and will be given the tools and training to grow and develop your technical expertise, as well as playing your part in supporting members of the community who need it the most. If you re an organised, motivated individual who thrives on helping people and solving problems, we d love to hear from you! Please apply and we ll be in touch shortly (phone number removed); Our client is an equal opportunity employer they celebrate diversity and are committed to creating an inclusive environment for all employees. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
Your new company Working with an extremely well known law firm in Taunton. This role is full time permanent Monday - Friday standard office hours of 36.25 per week. Your new role We provide clients across all our service lines with a dedicated team, backed by cutting-edge case management technology, allowing us to focus on exceptional customer service and quality. As a Legal Administrator you will work closely with our Conveyancing team to manage client queries, draft relevant documents, and ensure compliance to enable housing transactions goes through smoothly.In this role, you'll: Be a part of a market leading Conveyancing Services team who focus on exceptional customer service and technology. Provide an efficient and effective admin support service to the Conveyancers. Act as first point of contact for enquiries, providing excellent customer service to new and repeat clients. Be responsible for initial matter set up procedures, to include production of confirmation of instruction letters, updating central records and the entering of entities and capacities on each new client/matter file. Ensure all appropriate quality service and compliance for all matters are met. Collate and complete due diligence to comply with Anti Money Laundering Regulations where required. Manage routine client telephone enquiries, to ensure all required information and details are obtained to comply with file opening requirements. Work in a role which offers an excellent foundation for those aspiring to build a career in Conveyancing. What you'll need to succeed We are seeking someone who is naturally organised, thrives in a fast paced environment, and possesses excellent attention to detail. If you are looking for an opportunity to start a new career in the legal world, or to continue to grow your legal career, this could be just the role for you: Prior experience working within an administrative function is essential (experience of property transactions would be ideal but is not essential). Ability to manage multiple tasks at once. Commitment to working within a quality standard environment. Strong IT skills with the ability to become familiar with new systems quickly. Excellent team working desire and ability. Availability to work on a daily basis in our Taunton office (this is an office-based role). A shared vision for our passion for innovation, collaboration, and achieving great things together. What you'll get in return Free parking on site Pension contribution 28 days annual leave plus bank holidays, with the additional option to buy up to one week on an annual basis;Paid sabbatical of four weeks after five years' continual service, and every five calendar years after. Flexi Hours - opportunity to exchange one days holiday for a number of hours on an annual basis; What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 06, 2025
Full time
Your new company Working with an extremely well known law firm in Taunton. This role is full time permanent Monday - Friday standard office hours of 36.25 per week. Your new role We provide clients across all our service lines with a dedicated team, backed by cutting-edge case management technology, allowing us to focus on exceptional customer service and quality. As a Legal Administrator you will work closely with our Conveyancing team to manage client queries, draft relevant documents, and ensure compliance to enable housing transactions goes through smoothly.In this role, you'll: Be a part of a market leading Conveyancing Services team who focus on exceptional customer service and technology. Provide an efficient and effective admin support service to the Conveyancers. Act as first point of contact for enquiries, providing excellent customer service to new and repeat clients. Be responsible for initial matter set up procedures, to include production of confirmation of instruction letters, updating central records and the entering of entities and capacities on each new client/matter file. Ensure all appropriate quality service and compliance for all matters are met. Collate and complete due diligence to comply with Anti Money Laundering Regulations where required. Manage routine client telephone enquiries, to ensure all required information and details are obtained to comply with file opening requirements. Work in a role which offers an excellent foundation for those aspiring to build a career in Conveyancing. What you'll need to succeed We are seeking someone who is naturally organised, thrives in a fast paced environment, and possesses excellent attention to detail. If you are looking for an opportunity to start a new career in the legal world, or to continue to grow your legal career, this could be just the role for you: Prior experience working within an administrative function is essential (experience of property transactions would be ideal but is not essential). Ability to manage multiple tasks at once. Commitment to working within a quality standard environment. Strong IT skills with the ability to become familiar with new systems quickly. Excellent team working desire and ability. Availability to work on a daily basis in our Taunton office (this is an office-based role). A shared vision for our passion for innovation, collaboration, and achieving great things together. What you'll get in return Free parking on site Pension contribution 28 days annual leave plus bank holidays, with the additional option to buy up to one week on an annual basis;Paid sabbatical of four weeks after five years' continual service, and every five calendar years after. Flexi Hours - opportunity to exchange one days holiday for a number of hours on an annual basis; What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Vistry Group PLC
Stratford-upon-avon, Warwickshire
Role overview ID: Entity: Vistry Region: Vistry South London Department: Technical Contract Type: Permanent - Full Time Job Location: Stratford, London Date Posted: 05.09.2025 We have an exciting opportunity for a Senior M&E Design Manager to join our team within Vistry South London, at our Stratford office. As our Senior M&E Design Manager, you will be responsible for the management of MEP technical and design aspects on the project. The role will encompass involvement in projects from bid stage through to the development of MEP design for RIBA stage 4a during the pre-construction phase of project. You will be office based and report to the Senior MEP Design Manager. You will work with appointed design consultancy to successfully deliver MEP design deliverables within agreed programme/budget, to required level of details and technical compliance. You will be a team player who possess strong technical skills including excellent knowledge of Building Regulations and best MEP practices. The ideal candidate will have experience working with a design MEP consultancy as well as experience working with a main contractor or developer in a pre-construction, however not essential depending on experience. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Construction/design related further education Relevant CSCS card Extensive experience in the relevant M&E field Experience working for a main contractor/developer Experience in the social/affordable housing and healthcare sector Mechanical or Electrical bias Strong experience in procedures and programme development. Ability to manage/deliver multiple schemes concurrently Proven ability of delivering large complex mixed use schemes Leadership qualities Innovative ideas and problem solving abilities Commercially and technically competent Management of design consultants Management of sub-contractors Management of testing & commissioning Confident and clear communication skills Strong appreciation for health and safety Comfortable with managing meetings Good time management and the ability to multi task Desirable Construction/design related HNC/HND/Degree Extensive experience in MEP Design within consultancies, contractors, or developers Good experience on residential projects Ability to work on numerous projects at various stages Strong management and communication skills Comfortable in dealing with the Client and their representatives More about the Senior M&E Design Manager role Be able to manage the design process through the bid and pre-construction stage. During Bid phase of the project provide effective and timely assistance, advice, and support with MEP design including Statutory utilities. Undertake technical reviews of tender design information to interrogate the design for completeness and quality, compliance against statutory regulations/standards/ERs, and identify any value engineering opportunities and risks. Review of MEP Consultant and Specialists' fee bids. Collation of robust MEP consultant appointment documents: determine design requirements, scopes, responsibilities, and deliverables. Manage development of MEP design in accordance with the Client/Project brief, contract, legislation, planning, building regulations, CDM, technical requirements, budget, and programme. Overseeing MEP Design and liaising with external MEP design consultancies. Overseeing CDP Specialist Design for self-procured packages, liaising with external CDP designers, and facilitating their engagement with the MEP Consultant. Ownership for MEP design information delivery in accordance with design programme and budget. Reviewing 3rd party reports such as Energy Strategies, Fire Strategies, Acoustic Reports, Planning Conditions, and check MEP design solutions compliance. Attending, and chairing where appropriate, meetings with the Client, the designers, specialist contractors and other team members, project review meetings and workshops. Ability to communicate clearly and to work collaboratively with Clients and stakeholders. Well organised with a good working knowledge of Viewpoint and BIM. Identification and management of project risks. Excellent technical knowledge. Collation and completion of documentation for project handovers to production team. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Bes
Sep 06, 2025
Full time
Role overview ID: Entity: Vistry Region: Vistry South London Department: Technical Contract Type: Permanent - Full Time Job Location: Stratford, London Date Posted: 05.09.2025 We have an exciting opportunity for a Senior M&E Design Manager to join our team within Vistry South London, at our Stratford office. As our Senior M&E Design Manager, you will be responsible for the management of MEP technical and design aspects on the project. The role will encompass involvement in projects from bid stage through to the development of MEP design for RIBA stage 4a during the pre-construction phase of project. You will be office based and report to the Senior MEP Design Manager. You will work with appointed design consultancy to successfully deliver MEP design deliverables within agreed programme/budget, to required level of details and technical compliance. You will be a team player who possess strong technical skills including excellent knowledge of Building Regulations and best MEP practices. The ideal candidate will have experience working with a design MEP consultancy as well as experience working with a main contractor or developer in a pre-construction, however not essential depending on experience. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Construction/design related further education Relevant CSCS card Extensive experience in the relevant M&E field Experience working for a main contractor/developer Experience in the social/affordable housing and healthcare sector Mechanical or Electrical bias Strong experience in procedures and programme development. Ability to manage/deliver multiple schemes concurrently Proven ability of delivering large complex mixed use schemes Leadership qualities Innovative ideas and problem solving abilities Commercially and technically competent Management of design consultants Management of sub-contractors Management of testing & commissioning Confident and clear communication skills Strong appreciation for health and safety Comfortable with managing meetings Good time management and the ability to multi task Desirable Construction/design related HNC/HND/Degree Extensive experience in MEP Design within consultancies, contractors, or developers Good experience on residential projects Ability to work on numerous projects at various stages Strong management and communication skills Comfortable in dealing with the Client and their representatives More about the Senior M&E Design Manager role Be able to manage the design process through the bid and pre-construction stage. During Bid phase of the project provide effective and timely assistance, advice, and support with MEP design including Statutory utilities. Undertake technical reviews of tender design information to interrogate the design for completeness and quality, compliance against statutory regulations/standards/ERs, and identify any value engineering opportunities and risks. Review of MEP Consultant and Specialists' fee bids. Collation of robust MEP consultant appointment documents: determine design requirements, scopes, responsibilities, and deliverables. Manage development of MEP design in accordance with the Client/Project brief, contract, legislation, planning, building regulations, CDM, technical requirements, budget, and programme. Overseeing MEP Design and liaising with external MEP design consultancies. Overseeing CDP Specialist Design for self-procured packages, liaising with external CDP designers, and facilitating their engagement with the MEP Consultant. Ownership for MEP design information delivery in accordance with design programme and budget. Reviewing 3rd party reports such as Energy Strategies, Fire Strategies, Acoustic Reports, Planning Conditions, and check MEP design solutions compliance. Attending, and chairing where appropriate, meetings with the Client, the designers, specialist contractors and other team members, project review meetings and workshops. Ability to communicate clearly and to work collaboratively with Clients and stakeholders. Well organised with a good working knowledge of Viewpoint and BIM. Identification and management of project risks. Excellent technical knowledge. Collation and completion of documentation for project handovers to production team. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Bes
Job Title : Contract Manager Salary : Competitive Location: Edinburgh Job Type: Full Time, Permanent HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries and a family culture, we consider all of our employees as part of the family and invaluable assets to our ongoing business. Our head office is in Glasgow with offices in Edinburgh, Manchester, Belfast and Aberdeen, providing services to clients across both the public and private sectors throughout the UK. As part of our continued growth, we are seeking a proactive and highly organised Contract Manager to join our Fire & Security division in the Edinburgh office. This role promises unique challenges, a varied workload and great career progression opportunities within the company. Key Responsibilities Include but not Limited To: Managing Engineering and the contract lifecycle from inception to renewal or close-out Estimating of jobs that are below the threshold of the internal estimating department Monitoring contract performance and compliance, and identify risks or issues Maintaining positive client customer relationships through excellent service levels Maintaining contract databases and records, ensuring accuracy and accessibility Assist in developing and implementing contract policies, procedures, and best practices Supporting dispute resolution and contract-related litigation if necessary Key Skills, Qualifications and Experience Required: Relevant Industry Experience Excellent negotiation and communication skills High attention to detail and strong organisational skills Ability to work independently and collaboratively Strong analytical and problem-solving abilities Previous experience in a similar role is desirable Proficient in contract management software and Microsoft Office Suite is desirable In Return We Offer: Competitive Salary Generous Car Allowance with Access to EV Salary Sacrifice Scheme (upon successful completion of probationary period) Death in Service Scheme Private Medical Care Critical Illness Cover 32 Days Annual Leave (incl. public/bank holidays) Additional Information: Applications close on Friday, 26th September, if you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful on this occasion. HF Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Contracts Coordinator, Engineering Contracts Manager, Contracts Specialists, Fire & Security Contracts Officer, Planning Coordinator, Planning Contracts Coordinator, Assistant Project Coordinator, Operations Manager may also be considered for this role.
Sep 05, 2025
Full time
Job Title : Contract Manager Salary : Competitive Location: Edinburgh Job Type: Full Time, Permanent HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning over 3 centuries and a family culture, we consider all of our employees as part of the family and invaluable assets to our ongoing business. Our head office is in Glasgow with offices in Edinburgh, Manchester, Belfast and Aberdeen, providing services to clients across both the public and private sectors throughout the UK. As part of our continued growth, we are seeking a proactive and highly organised Contract Manager to join our Fire & Security division in the Edinburgh office. This role promises unique challenges, a varied workload and great career progression opportunities within the company. Key Responsibilities Include but not Limited To: Managing Engineering and the contract lifecycle from inception to renewal or close-out Estimating of jobs that are below the threshold of the internal estimating department Monitoring contract performance and compliance, and identify risks or issues Maintaining positive client customer relationships through excellent service levels Maintaining contract databases and records, ensuring accuracy and accessibility Assist in developing and implementing contract policies, procedures, and best practices Supporting dispute resolution and contract-related litigation if necessary Key Skills, Qualifications and Experience Required: Relevant Industry Experience Excellent negotiation and communication skills High attention to detail and strong organisational skills Ability to work independently and collaboratively Strong analytical and problem-solving abilities Previous experience in a similar role is desirable Proficient in contract management software and Microsoft Office Suite is desirable In Return We Offer: Competitive Salary Generous Car Allowance with Access to EV Salary Sacrifice Scheme (upon successful completion of probationary period) Death in Service Scheme Private Medical Care Critical Illness Cover 32 Days Annual Leave (incl. public/bank holidays) Additional Information: Applications close on Friday, 26th September, if you have not heard from us within 4 weeks of the closing date, please assume your application has been unsuccessful on this occasion. HF Group is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; Contracts Coordinator, Engineering Contracts Manager, Contracts Specialists, Fire & Security Contracts Officer, Planning Coordinator, Planning Contracts Coordinator, Assistant Project Coordinator, Operations Manager may also be considered for this role.
Looking for new challenges? Do you want to have an impact and join a business where you can make the difference? Join our Microsoft Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our goals and objective, reviewing market opportunities & innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential. Driving strategic growth through Microsoft co-sell The Microsoft Co-Sell Specialist is responsible for leading & owning the end to end co-sell referral process within Softcat. This includes building & maintaining a strong relationship with Microsoft - Softcat's largest vendor - to drive pipeline opportunities & accelerate partner-led growth. The role is pivotal in aligning Softcat's sales motion with Microsoft's "Always on" co-sell strategy, and ensuring seamless collaboration between both organisations. As a Microsoft Co-Sell Specialist, you'll be responsible for: Building and integrating the co-sell referral process into Softcat's CRM, aligned with Microsoft workflows. Delivering against co-sell metrics and providing strategic insights to refine execution. Managing referral activity from deal creation to closure, with clear reporting and analysis. Facilitating strong seller relationships between Softcat and Microsoft to boost opportunity conversion. Articulating Softcat's value to Microsoft, positioning us as a trusted partner across key service areas. We'd love you to have Experience working with Microsoft or a similarly high-calibre channel partner in an alliances or sales role. Knowledge of Microsoft's co-sell programmes, Partner Centre, and MCAPS priorities. Strong skills in building relationships and managing stakeholders effectively. Excellent communication abilities, with confidence influencing across teams. Attention to detail and the ability to prioritise tasks efficiently. Relevant sales and technical certifications, ideally MS-900, AZ-900, and SC-900. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Sep 05, 2025
Full time
Looking for new challenges? Do you want to have an impact and join a business where you can make the difference? Join our Microsoft Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our goals and objective, reviewing market opportunities & innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential. Driving strategic growth through Microsoft co-sell The Microsoft Co-Sell Specialist is responsible for leading & owning the end to end co-sell referral process within Softcat. This includes building & maintaining a strong relationship with Microsoft - Softcat's largest vendor - to drive pipeline opportunities & accelerate partner-led growth. The role is pivotal in aligning Softcat's sales motion with Microsoft's "Always on" co-sell strategy, and ensuring seamless collaboration between both organisations. As a Microsoft Co-Sell Specialist, you'll be responsible for: Building and integrating the co-sell referral process into Softcat's CRM, aligned with Microsoft workflows. Delivering against co-sell metrics and providing strategic insights to refine execution. Managing referral activity from deal creation to closure, with clear reporting and analysis. Facilitating strong seller relationships between Softcat and Microsoft to boost opportunity conversion. Articulating Softcat's value to Microsoft, positioning us as a trusted partner across key service areas. We'd love you to have Experience working with Microsoft or a similarly high-calibre channel partner in an alliances or sales role. Knowledge of Microsoft's co-sell programmes, Partner Centre, and MCAPS priorities. Strong skills in building relationships and managing stakeholders effectively. Excellent communication abilities, with confidence influencing across teams. Attention to detail and the ability to prioritise tasks efficiently. Relevant sales and technical certifications, ideally MS-900, AZ-900, and SC-900. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Looking for new challenges? Do you want to have an impact and join a business where you can make the difference? Join our Microsoft Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our goals and objective, reviewing market opportunities & innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential. Driving strategic growth through Microsoft co-sell The Microsoft Co-Sell Specialist is responsible for leading & owning the end to end co-sell referral process within Softcat. This includes building & maintaining a strong relationship with Microsoft - Softcat's largest vendor - to drive pipeline opportunities & accelerate partner-led growth. The role is pivotal in aligning Softcat's sales motion with Microsoft's "Always on" co-sell strategy, and ensuring seamless collaboration between both organisations. As a Microsoft Co-Sell Specialist, you'll be responsible for: Building and integrating the co-sell referral process into Softcat's CRM, aligned with Microsoft workflows. Delivering against co-sell metrics and providing strategic insights to refine execution. Managing referral activity from deal creation to closure, with clear reporting and analysis. Facilitating strong seller relationships between Softcat and Microsoft to boost opportunity conversion. Articulating Softcat's value to Microsoft, positioning us as a trusted partner across key service areas. We'd love you to have Experience working with Microsoft or a similarly high-calibre channel partner in an alliances or sales role. Knowledge of Microsoft's co-sell programmes, Partner Centre, and MCAPS priorities. Strong skills in building relationships and managing stakeholders effectively. Excellent communication abilities, with confidence influencing across teams. Attention to detail and the ability to prioritise tasks efficiently. Relevant sales and technical certifications, ideally MS-900, AZ-900, and SC-900. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Sep 05, 2025
Full time
Looking for new challenges? Do you want to have an impact and join a business where you can make the difference? Join our Microsoft Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our goals and objective, reviewing market opportunities & innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people - and the platform we give them to prove their potential. Driving strategic growth through Microsoft co-sell The Microsoft Co-Sell Specialist is responsible for leading & owning the end to end co-sell referral process within Softcat. This includes building & maintaining a strong relationship with Microsoft - Softcat's largest vendor - to drive pipeline opportunities & accelerate partner-led growth. The role is pivotal in aligning Softcat's sales motion with Microsoft's "Always on" co-sell strategy, and ensuring seamless collaboration between both organisations. As a Microsoft Co-Sell Specialist, you'll be responsible for: Building and integrating the co-sell referral process into Softcat's CRM, aligned with Microsoft workflows. Delivering against co-sell metrics and providing strategic insights to refine execution. Managing referral activity from deal creation to closure, with clear reporting and analysis. Facilitating strong seller relationships between Softcat and Microsoft to boost opportunity conversion. Articulating Softcat's value to Microsoft, positioning us as a trusted partner across key service areas. We'd love you to have Experience working with Microsoft or a similarly high-calibre channel partner in an alliances or sales role. Knowledge of Microsoft's co-sell programmes, Partner Centre, and MCAPS priorities. Strong skills in building relationships and managing stakeholders effectively. Excellent communication abilities, with confidence influencing across teams. Attention to detail and the ability to prioritise tasks efficiently. Relevant sales and technical certifications, ideally MS-900, AZ-900, and SC-900. We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join Close Brothers Invoice Finance Team as a Credit Controller where you will proactively pursue the collection of overdue debt maintaining a debt turn within required standards on a portfolio of c.30 clients / c.1000 customers, identifying when pursuing legal action may be necessary. Our ideal team member will possess great customer service skills and will strive to deliver positive customer experience while maintaining a commercial focus during every customer interaction. RESPONSIBILITIES Competent handling of collections on a portfolio of around 1,000 live customers Achieving collection targets on Action lists set as part of the review objectives. Collection methods include phone and high volumes of email correspondence. Providing excellent customer service and building good relationships with clients Accurate maintenance of client/customer narrative, ensuring all calls made and received are logged each time. Portfolios are monitored monthly, and concerns highlighted where appropriate. Regular review of 90+ day debt, monthly review of 60+ accounts with BDP in placed and reported to Credit Control manager. Minimising of bad debt levels, ensuring that appropriate collection action is taken using CC tools initially, and passing to Specialist Collections in a timely manner where appropriate. To try and avert litigation action in the first instance by negotiation of payment plans and acknowledging with the debtor that action may become necessary which may incur additional charges top them in addition to the core debt. To engage the credit team and Client in these early stages if necessary for input. To demonstrate an awareness of the basic litigation process, including raising appropriate litigation paperwork to forward to the Specialist Collections Team. Maintaining the debt turn target of individual clients, your portfolio and the team's targeted debt turn for the monthly board reports Operating procedure has been followed to ensure safe return of funds. Performing any other duties as requested by your line manager. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: Credit control experience. Excellent telephone manner. Good communication skills both written and verbal. The ability to work under pressure dealing with high volumes of emails. Good PC skills - especially proficient in Microsoft outlook and excel. Process driven with a desire to improve/understand processes and customer experience. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU: Have some Invoice Finance industry experience/ qualification Have an understanding of the litigation process relating to the insolvency and traditional recovery routes. Possess a qualification in customer service We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. With a minimum of 2 days per week in our Brighton office, with the rest of your team. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday
Sep 05, 2025
Full time
The Vacancy OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don't tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join Close Brothers Invoice Finance Team as a Credit Controller where you will proactively pursue the collection of overdue debt maintaining a debt turn within required standards on a portfolio of c.30 clients / c.1000 customers, identifying when pursuing legal action may be necessary. Our ideal team member will possess great customer service skills and will strive to deliver positive customer experience while maintaining a commercial focus during every customer interaction. RESPONSIBILITIES Competent handling of collections on a portfolio of around 1,000 live customers Achieving collection targets on Action lists set as part of the review objectives. Collection methods include phone and high volumes of email correspondence. Providing excellent customer service and building good relationships with clients Accurate maintenance of client/customer narrative, ensuring all calls made and received are logged each time. Portfolios are monitored monthly, and concerns highlighted where appropriate. Regular review of 90+ day debt, monthly review of 60+ accounts with BDP in placed and reported to Credit Control manager. Minimising of bad debt levels, ensuring that appropriate collection action is taken using CC tools initially, and passing to Specialist Collections in a timely manner where appropriate. To try and avert litigation action in the first instance by negotiation of payment plans and acknowledging with the debtor that action may become necessary which may incur additional charges top them in addition to the core debt. To engage the credit team and Client in these early stages if necessary for input. To demonstrate an awareness of the basic litigation process, including raising appropriate litigation paperwork to forward to the Specialist Collections Team. Maintaining the debt turn target of individual clients, your portfolio and the team's targeted debt turn for the monthly board reports Operating procedure has been followed to ensure safe return of funds. Performing any other duties as requested by your line manager. WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE: Credit control experience. Excellent telephone manner. Good communication skills both written and verbal. The ability to work under pressure dealing with high volumes of emails. Good PC skills - especially proficient in Microsoft outlook and excel. Process driven with a desire to improve/understand processes and customer experience. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU: Have some Invoice Finance industry experience/ qualification Have an understanding of the litigation process relating to the insolvency and traditional recovery routes. Possess a qualification in customer service We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. With a minimum of 2 days per week in our Brighton office, with the rest of your team. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250. To find out more about Close Brothers, please visit our careers page: To find out more about life at Close Brothers: To find out more about our benefits: To find out more about our commitment to creating an inclusive environment: Our Responsibility - Diversity and inclusion … Close Brothers Group The Company At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients. We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments. We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients. Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people. Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down. We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life. The Benefits Private medical Discounted health checks Stakeholder pension contribution Cycle to work scheme Gym discounts Purchase additional holiday