Crossroads Care Surrey is a registered charity dedicated to supporting unpaid carers across Surrey for over 40 years. We recognise the immense challenges these individuals face and offer a range of quality care services to assist those caring for people of all ages with various health conditions and disabilities. Our mission is to keep families together and ensure that unpaid carers maintain their well-being. You ll be joining us at an exciting time of growth and development, as we expand our fundraising activities to reach more carers than ever before. We re a small, friendly team where everyone plays a key role, so we re looking for someone who is proactive, hardworking, and ready to roll up their sleeves to make a real difference. Main Purpose of the Role To build lasting relationships with Surrey s community groups and corporate organisations, delivering income growth in line with Crossroads Care Surrey s fundraising strategy. The Community and Corporate Fundraising Officer will develop and manage a strong pipeline of community and business supporters, combining excellent stewardship with proactive prospecting, networking and creative fundraising approaches. Key Responsibilities Corporate Fundraising Identify, develop and secure corporate partnerships, including Charity of the Year opportunities, sponsorships, payroll giving, and in-kind support. Build relationships with local businesses, engaging them in volunteering and staff fundraising activities. Prepare compelling proposals, pitches and presentations to secure new partnerships and strengthen existing ones. Recruit and steward local businesses for the Unpaid Carers Hub, our web-based corporate partnerships offer. Community Fundraising Pro-actively grow income from local community groups, schools, clubs and faith organisations across Surrey. Act as an ambassador for the charity at local events, deliver talks and presentations, inspiring people to support our work. Support and encourage DIY/community fundraisers, providing resources and guidance to maximise income. Events Plan and deliver fundraising events from concept to completion, managing budgets, logistics and marketing timelines to ensure strong ROI. Recruit participants for charity-led and third-party events, including running challenges and bespoke campaigns such as I m a Director, Get Me Out of Here! . Communications and Stewardship Work with the Fundraising and Communications teams to create engaging fundraising materials, content for social media, newsletters, and supporter updates. Deliver excellent supporter care, ensuring donations are acknowledged promptly and relationships nurtured for long-term engagement. Data, Reporting and Administration Maintain accurate records on Salesforce, producing reports and data analysis to monitor progress and inform decision-making. Track, evaluate and report on activity, identifying learning points to improve future performance. Other Duties Represent and promote Crossroads Care Surrey at networking events, business forums, and in the wider community. Contribute to seasonal appeals and cross-team campaigns. Achieve agreed income targets and ensure fundraising activity delivers strong ROI. Undertake training and development as required, and contribute to team meetings Actively support the safeguarding, health and safety, equality and diversity policies of Crossroads Care Surrey. Person Specification Essential Minimum 2 years experience in fundraising within the charity sector Proven track record of generating income for corporate partnerships and from community fundraising groups such as Rotary clubs. Strong relationship management skills, with experience of building and sustaining partnerships. Willingness to work flexibly, including evenings and weekends when required. Excellent written and verbal communication skills, including pitching and presenting. Highly organised, able to manage competing priorities and deadlines. Confident IT user, with proficiency in Microsoft Office. Commitment to Crossroads Care Surrey s mission and values. Full UK driving licence and access to a car for travel across Surrey. Lives in Surrey. Desirable Experience of planning fundraising events Familiarity with CRM systems (ideally Salesforce). Familiarity with WordPress Exposure to digital fundraising methods, including gaming fundraising or streaming platforms such as Twitch/YouTube.
Sep 05, 2025
Full time
Crossroads Care Surrey is a registered charity dedicated to supporting unpaid carers across Surrey for over 40 years. We recognise the immense challenges these individuals face and offer a range of quality care services to assist those caring for people of all ages with various health conditions and disabilities. Our mission is to keep families together and ensure that unpaid carers maintain their well-being. You ll be joining us at an exciting time of growth and development, as we expand our fundraising activities to reach more carers than ever before. We re a small, friendly team where everyone plays a key role, so we re looking for someone who is proactive, hardworking, and ready to roll up their sleeves to make a real difference. Main Purpose of the Role To build lasting relationships with Surrey s community groups and corporate organisations, delivering income growth in line with Crossroads Care Surrey s fundraising strategy. The Community and Corporate Fundraising Officer will develop and manage a strong pipeline of community and business supporters, combining excellent stewardship with proactive prospecting, networking and creative fundraising approaches. Key Responsibilities Corporate Fundraising Identify, develop and secure corporate partnerships, including Charity of the Year opportunities, sponsorships, payroll giving, and in-kind support. Build relationships with local businesses, engaging them in volunteering and staff fundraising activities. Prepare compelling proposals, pitches and presentations to secure new partnerships and strengthen existing ones. Recruit and steward local businesses for the Unpaid Carers Hub, our web-based corporate partnerships offer. Community Fundraising Pro-actively grow income from local community groups, schools, clubs and faith organisations across Surrey. Act as an ambassador for the charity at local events, deliver talks and presentations, inspiring people to support our work. Support and encourage DIY/community fundraisers, providing resources and guidance to maximise income. Events Plan and deliver fundraising events from concept to completion, managing budgets, logistics and marketing timelines to ensure strong ROI. Recruit participants for charity-led and third-party events, including running challenges and bespoke campaigns such as I m a Director, Get Me Out of Here! . Communications and Stewardship Work with the Fundraising and Communications teams to create engaging fundraising materials, content for social media, newsletters, and supporter updates. Deliver excellent supporter care, ensuring donations are acknowledged promptly and relationships nurtured for long-term engagement. Data, Reporting and Administration Maintain accurate records on Salesforce, producing reports and data analysis to monitor progress and inform decision-making. Track, evaluate and report on activity, identifying learning points to improve future performance. Other Duties Represent and promote Crossroads Care Surrey at networking events, business forums, and in the wider community. Contribute to seasonal appeals and cross-team campaigns. Achieve agreed income targets and ensure fundraising activity delivers strong ROI. Undertake training and development as required, and contribute to team meetings Actively support the safeguarding, health and safety, equality and diversity policies of Crossroads Care Surrey. Person Specification Essential Minimum 2 years experience in fundraising within the charity sector Proven track record of generating income for corporate partnerships and from community fundraising groups such as Rotary clubs. Strong relationship management skills, with experience of building and sustaining partnerships. Willingness to work flexibly, including evenings and weekends when required. Excellent written and verbal communication skills, including pitching and presenting. Highly organised, able to manage competing priorities and deadlines. Confident IT user, with proficiency in Microsoft Office. Commitment to Crossroads Care Surrey s mission and values. Full UK driving licence and access to a car for travel across Surrey. Lives in Surrey. Desirable Experience of planning fundraising events Familiarity with CRM systems (ideally Salesforce). Familiarity with WordPress Exposure to digital fundraising methods, including gaming fundraising or streaming platforms such as Twitch/YouTube.
Chief Executive Officer We are seeking an inspiring and strategic leader to guide a well-established health support charity through its next stage of growth and transformation. Position: Chief Executive Officer Location: Shipley-based, with regular travel across Bradford and Craven District Salary: £45,000+ depending on experience Hours: Full-time, 37 hours per week Contract: Permanent Closing Date: Tuesday 30th September Interview Date: Bradford, date to be confirmed About the Role This is a pivotal opportunity to shape the future of a respected local health charity. The organisation is moving towards a more personalised and outreach-focused model of care, and we are looking for a CEO who can combine empathy with business acumen to drive that change. Key responsibilities include: Leading the development and delivery of the charity s strategy and vision Driving income generation across diverse fundraising streams Overseeing financial planning, reporting and governance Supporting, developing and motivating staff and volunteers Building strong external partnerships and raising the organisation s profile Ensuring compliance with safeguarding, data protection and charity regulations Acting as the charity s public face and spokesperson About You We are looking for a confident and credible leader with: Experience of successfully leading and growing a charity or similar organisation A strong track record in strategic planning, governance and financial management Expertise in fundraising across trusts, foundations, corporate partnerships and community giving The ability to inspire teams, build partnerships and represent the organisation externally Excellent communication skills and a collaborative approach A genuine empathy with the challenges faced by people living with or affected by serious illness A degree-level management qualification or equivalent experience is desirable. Use of a car and flexibility to travel within the region will be important for the role. About the Organisation For over 35 years, this Yorkshire-based charity has provided vital practical and emotional support to people living with or affected by serious illness and their families. Rooted in the community, the charity is now evolving to ensure its services remain accessible, relevant and impactful. This is a chance to join at a transformative moment and help shape its future direction. Other roles you may have experience of could include; Charity Director, Managing Director, Operations Director, Head of Services, Fundraising Director, Chief Operating Officer, Programme Director, Senior Charity Leader How to Apply To apply, please send a CV and a statement (no longer than 2 pages) outlining why you are the right person for this role. Safeguarding Statement This charity is committed to ensuring the safety and wellbeing of all individuals who participate in its programmes and of all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check. Equal Opportunities and Diversity Statement The organisation is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Data Protection Statement For information about how your data is used as part of the recruitment process, please contact us.
Sep 01, 2025
Full time
Chief Executive Officer We are seeking an inspiring and strategic leader to guide a well-established health support charity through its next stage of growth and transformation. Position: Chief Executive Officer Location: Shipley-based, with regular travel across Bradford and Craven District Salary: £45,000+ depending on experience Hours: Full-time, 37 hours per week Contract: Permanent Closing Date: Tuesday 30th September Interview Date: Bradford, date to be confirmed About the Role This is a pivotal opportunity to shape the future of a respected local health charity. The organisation is moving towards a more personalised and outreach-focused model of care, and we are looking for a CEO who can combine empathy with business acumen to drive that change. Key responsibilities include: Leading the development and delivery of the charity s strategy and vision Driving income generation across diverse fundraising streams Overseeing financial planning, reporting and governance Supporting, developing and motivating staff and volunteers Building strong external partnerships and raising the organisation s profile Ensuring compliance with safeguarding, data protection and charity regulations Acting as the charity s public face and spokesperson About You We are looking for a confident and credible leader with: Experience of successfully leading and growing a charity or similar organisation A strong track record in strategic planning, governance and financial management Expertise in fundraising across trusts, foundations, corporate partnerships and community giving The ability to inspire teams, build partnerships and represent the organisation externally Excellent communication skills and a collaborative approach A genuine empathy with the challenges faced by people living with or affected by serious illness A degree-level management qualification or equivalent experience is desirable. Use of a car and flexibility to travel within the region will be important for the role. About the Organisation For over 35 years, this Yorkshire-based charity has provided vital practical and emotional support to people living with or affected by serious illness and their families. Rooted in the community, the charity is now evolving to ensure its services remain accessible, relevant and impactful. This is a chance to join at a transformative moment and help shape its future direction. Other roles you may have experience of could include; Charity Director, Managing Director, Operations Director, Head of Services, Fundraising Director, Chief Operating Officer, Programme Director, Senior Charity Leader How to Apply To apply, please send a CV and a statement (no longer than 2 pages) outlining why you are the right person for this role. Safeguarding Statement This charity is committed to ensuring the safety and wellbeing of all individuals who participate in its programmes and of all staff and volunteers. Successful candidates will be required to carry out a disclosure and barring check. Equal Opportunities and Diversity Statement The organisation is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Data Protection Statement For information about how your data is used as part of the recruitment process, please contact us.
Are you an experienced leader in Housing with a strong commitment to supporting Tenancy Sustainment? We have an exciting opportunity to join Sovereign Network Group (SNG) as Head of Tenancy Sustainment . You'll take the lead in developing SNG's vision to have a positive and lasting impact on customers lives, offering them clear support and engagement services as they are needed, through the duration of their tenancy. With offices across our geography including Basingstoke, Bristol, Christchurch, Exeter, Newbury, Wembley and Hertford, we can be flexible on your base location. You'll combine office and home working to ensure a positive work/life balance, with some travel being required across our geography. SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. The Role Reporting into our Customer and Neighbourhood Director, you'll be responsible for the development of strategies, policies and procedures relating to all tenancy sustainment activities. Being a specialist in this field, you'll also scan the horizon to identify potential significant changes in external policy and financial landscape, introducing best practice from other organisations and sectors. You'll be the main point of contact internally for all matters relating to tenancy sustainment, working collaboratively across the business to ensure that consistent best practices are embedded within Locality teams and the wider business. Externally, you'll represent SNG and our commitment and vision in tenancy sustainment - influencing and working alongside key external stakeholders and delivery partners, building relationships aligned to our corporate and customer strategies. Key responsibilities include: Working with internal and external stakeholders to provide and source expert advice, and manage the development of services, to ensure SNG meets its commitments, monitors its performance and evidences its delivery relating to regulatory obligations, changing regulations, guidance and best practice Developing and leading a stakeholder management plan across local, regional and national government bodies responsible for the delivery to specialist areas Piloting partnerships with other services to enhance the provision of support to SNG's customers and developing funding solutions to provide support to core budgets Managing large complex annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures and levels of approval Ensuring that the appropriate training and development programs for Locality teams are in place across a range of areas, including domestic abuse, safeguarding and ASB Leading on all strategic and operational elements of service development across localities; proactively involving customers through engagement and scrutiny, to help shape and facilitate the co-creation of the service as required Articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement What we need from you Ideally you should have previous experience in a similar senior role, with strong experience and knowledge of the latest requirements for housing providers across tenancy sustainment. You'll also need: Excellent demonstrable knowledge of programme development and performance improvement in a customer focussed environment Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation Experience of promoting an organisation at a regional and national level to raise the profile of the business Ability to inspire, support and develop others to optimise their performance Track record of meeting deadlines and working effectively with others in a complex and dynamic environment To have strong people skills and be an effective communicator, able to influence and challenge Proficiency in Microsoft office suite with intermediate or advanced excel skills Membership of a professional body - CIH Your Benefits We have some great benefits at SNG, including: 25 Days Holiday Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
Sep 01, 2025
Full time
Are you an experienced leader in Housing with a strong commitment to supporting Tenancy Sustainment? We have an exciting opportunity to join Sovereign Network Group (SNG) as Head of Tenancy Sustainment . You'll take the lead in developing SNG's vision to have a positive and lasting impact on customers lives, offering them clear support and engagement services as they are needed, through the duration of their tenancy. With offices across our geography including Basingstoke, Bristol, Christchurch, Exeter, Newbury, Wembley and Hertford, we can be flexible on your base location. You'll combine office and home working to ensure a positive work/life balance, with some travel being required across our geography. SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. The Role Reporting into our Customer and Neighbourhood Director, you'll be responsible for the development of strategies, policies and procedures relating to all tenancy sustainment activities. Being a specialist in this field, you'll also scan the horizon to identify potential significant changes in external policy and financial landscape, introducing best practice from other organisations and sectors. You'll be the main point of contact internally for all matters relating to tenancy sustainment, working collaboratively across the business to ensure that consistent best practices are embedded within Locality teams and the wider business. Externally, you'll represent SNG and our commitment and vision in tenancy sustainment - influencing and working alongside key external stakeholders and delivery partners, building relationships aligned to our corporate and customer strategies. Key responsibilities include: Working with internal and external stakeholders to provide and source expert advice, and manage the development of services, to ensure SNG meets its commitments, monitors its performance and evidences its delivery relating to regulatory obligations, changing regulations, guidance and best practice Developing and leading a stakeholder management plan across local, regional and national government bodies responsible for the delivery to specialist areas Piloting partnerships with other services to enhance the provision of support to SNG's customers and developing funding solutions to provide support to core budgets Managing large complex annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures and levels of approval Ensuring that the appropriate training and development programs for Locality teams are in place across a range of areas, including domestic abuse, safeguarding and ASB Leading on all strategic and operational elements of service development across localities; proactively involving customers through engagement and scrutiny, to help shape and facilitate the co-creation of the service as required Articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement What we need from you Ideally you should have previous experience in a similar senior role, with strong experience and knowledge of the latest requirements for housing providers across tenancy sustainment. You'll also need: Excellent demonstrable knowledge of programme development and performance improvement in a customer focussed environment Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation Experience of promoting an organisation at a regional and national level to raise the profile of the business Ability to inspire, support and develop others to optimise their performance Track record of meeting deadlines and working effectively with others in a complex and dynamic environment To have strong people skills and be an effective communicator, able to influence and challenge Proficiency in Microsoft office suite with intermediate or advanced excel skills Membership of a professional body - CIH Your Benefits We have some great benefits at SNG, including: 25 Days Holiday Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
Are you an experienced leader in Housing with a strong commitment to supporting Tenancy Sustainment? We have an exciting opportunity to join Sovereign Network Group (SNG) as Head of Tenancy Sustainment . You'll take the lead in developing SNG's vision to have a positive and lasting impact on customers lives, offering them clear support and engagement services as they are needed, through the duration of their tenancy. With offices across our geography including Basingstoke, Bristol, Christchurch, Exeter, Newbury, Wembley and Hertford, we can be flexible on your base location. You'll combine office and home working to ensure a positive work/life balance, with some travel being required across our geography. SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. The Role Reporting into our Customer and Neighbourhood Director, you'll be responsible for the development of strategies, policies and procedures relating to all tenancy sustainment activities. Being a specialist in this field, you'll also scan the horizon to identify potential significant changes in external policy and financial landscape, introducing best practice from other organisations and sectors. You'll be the main point of contact internally for all matters relating to tenancy sustainment, working collaboratively across the business to ensure that consistent best practices are embedded within Locality teams and the wider business. Externally, you'll represent SNG and our commitment and vision in tenancy sustainment - influencing and working alongside key external stakeholders and delivery partners, building relationships aligned to our corporate and customer strategies. Key responsibilities include: Working with internal and external stakeholders to provide and source expert advice, and manage the development of services, to ensure SNG meets its commitments, monitors its performance and evidences its delivery relating to regulatory obligations, changing regulations, guidance and best practice Developing and leading a stakeholder management plan across local, regional and national government bodies responsible for the delivery to specialist areas Piloting partnerships with other services to enhance the provision of support to SNG's customers and developing funding solutions to provide support to core budgets Managing large complex annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures and levels of approval Ensuring that the appropriate training and development programs for Locality teams are in place across a range of areas, including domestic abuse, safeguarding and ASB Leading on all strategic and operational elements of service development across localities; proactively involving customers through engagement and scrutiny, to help shape and facilitate the co-creation of the service as required Articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement What we need from you Ideally you should have previous experience in a similar senior role, with strong experience and knowledge of the latest requirements for housing providers across tenancy sustainment. You'll also need: Excellent demonstrable knowledge of programme development and performance improvement in a customer focussed environment Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation Experience of promoting an organisation at a regional and national level to raise the profile of the business Ability to inspire, support and develop others to optimise their performance Track record of meeting deadlines and working effectively with others in a complex and dynamic environment To have strong people skills and be an effective communicator, able to influence and challenge Proficiency in Microsoft office suite with intermediate or advanced excel skills Membership of a professional body - CIH Your Benefits We have some great benefits at SNG, including: 25 Days Holiday Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
Sep 01, 2025
Full time
Are you an experienced leader in Housing with a strong commitment to supporting Tenancy Sustainment? We have an exciting opportunity to join Sovereign Network Group (SNG) as Head of Tenancy Sustainment . You'll take the lead in developing SNG's vision to have a positive and lasting impact on customers lives, offering them clear support and engagement services as they are needed, through the duration of their tenancy. With offices across our geography including Basingstoke, Bristol, Christchurch, Exeter, Newbury, Wembley and Hertford, we can be flexible on your base location. You'll combine office and home working to ensure a positive work/life balance, with some travel being required across our geography. SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. The Role Reporting into our Customer and Neighbourhood Director, you'll be responsible for the development of strategies, policies and procedures relating to all tenancy sustainment activities. Being a specialist in this field, you'll also scan the horizon to identify potential significant changes in external policy and financial landscape, introducing best practice from other organisations and sectors. You'll be the main point of contact internally for all matters relating to tenancy sustainment, working collaboratively across the business to ensure that consistent best practices are embedded within Locality teams and the wider business. Externally, you'll represent SNG and our commitment and vision in tenancy sustainment - influencing and working alongside key external stakeholders and delivery partners, building relationships aligned to our corporate and customer strategies. Key responsibilities include: Working with internal and external stakeholders to provide and source expert advice, and manage the development of services, to ensure SNG meets its commitments, monitors its performance and evidences its delivery relating to regulatory obligations, changing regulations, guidance and best practice Developing and leading a stakeholder management plan across local, regional and national government bodies responsible for the delivery to specialist areas Piloting partnerships with other services to enhance the provision of support to SNG's customers and developing funding solutions to provide support to core budgets Managing large complex annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures and levels of approval Ensuring that the appropriate training and development programs for Locality teams are in place across a range of areas, including domestic abuse, safeguarding and ASB Leading on all strategic and operational elements of service development across localities; proactively involving customers through engagement and scrutiny, to help shape and facilitate the co-creation of the service as required Articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement What we need from you Ideally you should have previous experience in a similar senior role, with strong experience and knowledge of the latest requirements for housing providers across tenancy sustainment. You'll also need: Excellent demonstrable knowledge of programme development and performance improvement in a customer focussed environment Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation Experience of promoting an organisation at a regional and national level to raise the profile of the business Ability to inspire, support and develop others to optimise their performance Track record of meeting deadlines and working effectively with others in a complex and dynamic environment To have strong people skills and be an effective communicator, able to influence and challenge Proficiency in Microsoft office suite with intermediate or advanced excel skills Membership of a professional body - CIH Your Benefits We have some great benefits at SNG, including: 25 Days Holiday Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
Are you an experienced leader in Housing with a strong commitment to supporting Tenancy Sustainment? We have an exciting opportunity to join Sovereign Network Group (SNG) as Head of Tenancy Sustainment . You'll take the lead in developing SNG's vision to have a positive and lasting impact on customers lives, offering them clear support and engagement services as they are needed, through the duration of their tenancy. With offices across our geography including Basingstoke, Bristol, Christchurch, Exeter, Newbury, Wembley and Hertford, we can be flexible on your base location. You'll combine office and home working to ensure a positive work/life balance, with some travel being required across our geography. SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. The Role Reporting into our Customer and Neighbourhood Director, you'll be responsible for the development of strategies, policies and procedures relating to all tenancy sustainment activities. Being a specialist in this field, you'll also scan the horizon to identify potential significant changes in external policy and financial landscape, introducing best practice from other organisations and sectors. You'll be the main point of contact internally for all matters relating to tenancy sustainment, working collaboratively across the business to ensure that consistent best practices are embedded within Locality teams and the wider business. Externally, you'll represent SNG and our commitment and vision in tenancy sustainment - influencing and working alongside key external stakeholders and delivery partners, building relationships aligned to our corporate and customer strategies. Key responsibilities include: Working with internal and external stakeholders to provide and source expert advice, and manage the development of services, to ensure SNG meets its commitments, monitors its performance and evidences its delivery relating to regulatory obligations, changing regulations, guidance and best practice Developing and leading a stakeholder management plan across local, regional and national government bodies responsible for the delivery to specialist areas Piloting partnerships with other services to enhance the provision of support to SNG's customers and developing funding solutions to provide support to core budgets Managing large complex annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures and levels of approval Ensuring that the appropriate training and development programs for Locality teams are in place across a range of areas, including domestic abuse, safeguarding and ASB Leading on all strategic and operational elements of service development across localities; proactively involving customers through engagement and scrutiny, to help shape and facilitate the co-creation of the service as required Articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement What we need from you Ideally you should have previous experience in a similar senior role, with strong experience and knowledge of the latest requirements for housing providers across tenancy sustainment. You'll also need: Excellent demonstrable knowledge of programme development and performance improvement in a customer focussed environment Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation Experience of promoting an organisation at a regional and national level to raise the profile of the business Ability to inspire, support and develop others to optimise their performance Track record of meeting deadlines and working effectively with others in a complex and dynamic environment To have strong people skills and be an effective communicator, able to influence and challenge Proficiency in Microsoft office suite with intermediate or advanced excel skills Membership of a professional body - CIH Your Benefits We have some great benefits at SNG, including: 25 Days Holiday Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
Sep 01, 2025
Full time
Are you an experienced leader in Housing with a strong commitment to supporting Tenancy Sustainment? We have an exciting opportunity to join Sovereign Network Group (SNG) as Head of Tenancy Sustainment . You'll take the lead in developing SNG's vision to have a positive and lasting impact on customers lives, offering them clear support and engagement services as they are needed, through the duration of their tenancy. With offices across our geography including Basingstoke, Bristol, Christchurch, Exeter, Newbury, Wembley and Hertford, we can be flexible on your base location. You'll combine office and home working to ensure a positive work/life balance, with some travel being required across our geography. SNG provide over 84,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year. Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. The Role Reporting into our Customer and Neighbourhood Director, you'll be responsible for the development of strategies, policies and procedures relating to all tenancy sustainment activities. Being a specialist in this field, you'll also scan the horizon to identify potential significant changes in external policy and financial landscape, introducing best practice from other organisations and sectors. You'll be the main point of contact internally for all matters relating to tenancy sustainment, working collaboratively across the business to ensure that consistent best practices are embedded within Locality teams and the wider business. Externally, you'll represent SNG and our commitment and vision in tenancy sustainment - influencing and working alongside key external stakeholders and delivery partners, building relationships aligned to our corporate and customer strategies. Key responsibilities include: Working with internal and external stakeholders to provide and source expert advice, and manage the development of services, to ensure SNG meets its commitments, monitors its performance and evidences its delivery relating to regulatory obligations, changing regulations, guidance and best practice Developing and leading a stakeholder management plan across local, regional and national government bodies responsible for the delivery to specialist areas Piloting partnerships with other services to enhance the provision of support to SNG's customers and developing funding solutions to provide support to core budgets Managing large complex annual budgets, ensuring appropriate monitoring of expenditure and compliance with procedures and levels of approval Ensuring that the appropriate training and development programs for Locality teams are in place across a range of areas, including domestic abuse, safeguarding and ASB Leading on all strategic and operational elements of service development across localities; proactively involving customers through engagement and scrutiny, to help shape and facilitate the co-creation of the service as required Articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement What we need from you Ideally you should have previous experience in a similar senior role, with strong experience and knowledge of the latest requirements for housing providers across tenancy sustainment. You'll also need: Excellent demonstrable knowledge of programme development and performance improvement in a customer focussed environment Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks Evidence of delivering on innovative concepts, utilising future changes in policy to support flexibility in a responsive organisation Experience of promoting an organisation at a regional and national level to raise the profile of the business Ability to inspire, support and develop others to optimise their performance Track record of meeting deadlines and working effectively with others in a complex and dynamic environment To have strong people skills and be an effective communicator, able to influence and challenge Proficiency in Microsoft office suite with intermediate or advanced excel skills Membership of a professional body - CIH Your Benefits We have some great benefits at SNG, including: 25 Days Holiday Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values. If you would like the opportunity to make a real impact within our changing and growing organisation, we would love to hear from you!
CEO We are looking for an experienced leader to join the charity in this part-time role. Position: CEO Location: Milton Keynes Hours: Part-time, 3 days/22.5 hours per week Salary: £65,000 pro rata Contract: Permanent Closing Date: 17 September 2025 The Role The current CEO, has done a fantastic job since joining the charity over four years ago and will be handing over an organisation at an exciting time in its development. There is a strong senior management team in place, enjoy robust processes, solid reporting, accountability and financial rigour and, while there are inevitably challenges, there is everything to play for going forward. Great work has already been done but the charity needs to continue to build its network, develop partnerships with local companies, as well as grow its donor income, including legacies, to build on its base of earned income from its retail revenue. Ambitious for growth and commercially minded, the new CEO will have the opportunity to make a significant impact and to focus externally, to be the ambassador for the charity, to raise its profile and promote the opportunities available to the people and organisations who can benefit from partnering with us. Main responsibilities include: Strategic leadership and vision To provide clear and forward-thinking leadership to ensure the charity remains resilient, relevant and impactful in a changing environment Financial leadership and fundraising To grow income from all sources, encouraging new avenues of income generation through services and growth. To be responsible for the effective, strong leadership and management of the staff, volunteers, the organisation and its resources. Governance and compliance Service development and delivery To actively promote, explore and develop ways of working with organisations and statutory agencies within Milton Keynes If you feel you are the right person to join the board, we would be delighted to hear from you! About You We are looking for someone with a proven track record of leadership and management across a range of responsibilities at senior level ideally gained in the corporate sector. You will also have: Substantial experience of business planning development and delivery Financial acumen experience of financial management and control, including budget oversight and cost control Knowledge, experience and understanding of strategic planning and service development planning; including facilitation, implementation and review/evaluation and organisational change Track record in driving and supporting fundraising growth, developing networks and working with funding partners Demonstration of influencing and developing relationship with key stakeholders and senior opinion leaders including local authority or similar Track record as a leader of people, creating positive affirming environments for successful teams and an inclusive organisation The Organisation The charity was established in June 1978 and is a local independent charity working to improve the quality of life for all older people living in Milton Keynes. The team are committed to encouraging equity, diversity and inclusion among the workforce, and eliminating discrimination. The aim is for the workforce to be truly representative of all sections of society and customers, and for each employee/volunteer to feel respected and able to give their best. In the search for the new CEO we would be particularly pleased to receive applications from people who come from groups that are often underrepresented, knowing that this work only benefits from a truly diverse staff team. You may have experience in other areas such as COO, CEO, Chief Operating Officer, Chief Executive Officer, Managing Director, Deputy CEO, Deputy COO. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Sep 01, 2025
Full time
CEO We are looking for an experienced leader to join the charity in this part-time role. Position: CEO Location: Milton Keynes Hours: Part-time, 3 days/22.5 hours per week Salary: £65,000 pro rata Contract: Permanent Closing Date: 17 September 2025 The Role The current CEO, has done a fantastic job since joining the charity over four years ago and will be handing over an organisation at an exciting time in its development. There is a strong senior management team in place, enjoy robust processes, solid reporting, accountability and financial rigour and, while there are inevitably challenges, there is everything to play for going forward. Great work has already been done but the charity needs to continue to build its network, develop partnerships with local companies, as well as grow its donor income, including legacies, to build on its base of earned income from its retail revenue. Ambitious for growth and commercially minded, the new CEO will have the opportunity to make a significant impact and to focus externally, to be the ambassador for the charity, to raise its profile and promote the opportunities available to the people and organisations who can benefit from partnering with us. Main responsibilities include: Strategic leadership and vision To provide clear and forward-thinking leadership to ensure the charity remains resilient, relevant and impactful in a changing environment Financial leadership and fundraising To grow income from all sources, encouraging new avenues of income generation through services and growth. To be responsible for the effective, strong leadership and management of the staff, volunteers, the organisation and its resources. Governance and compliance Service development and delivery To actively promote, explore and develop ways of working with organisations and statutory agencies within Milton Keynes If you feel you are the right person to join the board, we would be delighted to hear from you! About You We are looking for someone with a proven track record of leadership and management across a range of responsibilities at senior level ideally gained in the corporate sector. You will also have: Substantial experience of business planning development and delivery Financial acumen experience of financial management and control, including budget oversight and cost control Knowledge, experience and understanding of strategic planning and service development planning; including facilitation, implementation and review/evaluation and organisational change Track record in driving and supporting fundraising growth, developing networks and working with funding partners Demonstration of influencing and developing relationship with key stakeholders and senior opinion leaders including local authority or similar Track record as a leader of people, creating positive affirming environments for successful teams and an inclusive organisation The Organisation The charity was established in June 1978 and is a local independent charity working to improve the quality of life for all older people living in Milton Keynes. The team are committed to encouraging equity, diversity and inclusion among the workforce, and eliminating discrimination. The aim is for the workforce to be truly representative of all sections of society and customers, and for each employee/volunteer to feel respected and able to give their best. In the search for the new CEO we would be particularly pleased to receive applications from people who come from groups that are often underrepresented, knowing that this work only benefits from a truly diverse staff team. You may have experience in other areas such as COO, CEO, Chief Operating Officer, Chief Executive Officer, Managing Director, Deputy CEO, Deputy COO. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
CEO We are looking for an experienced leader to join the charity in this part-time role. Position: CEO Location: Milton Keynes Hours: Part-time, 3 days/22.5 hours per week Salary: £65,000 pro rata Contract: Permanent Closing Date: 17 September 2025 The Role The current CEO, has done a fantastic job since joining the charity over four years ago and will be handing over an organisation at an exciting time in its development. There is a strong senior management team in place, enjoy robust processes, solid reporting, accountability and financial rigour and, while there are inevitably challenges, there is everything to play for going forward. Great work has already been done but the charity needs to continue to build its network, develop partnerships with local companies, as well as grow its donor income, including legacies, to build on its base of earned income from its retail revenue. Ambitious for growth and commercially minded, the new CEO will have the opportunity to make a significant impact and to focus externally, to be the ambassador for the charity, to raise its profile and promote the opportunities available to the people and organisations who can benefit from partnering with us. Main responsibilities include: Strategic leadership and vision To provide clear and forward-thinking leadership to ensure the charity remains resilient, relevant and impactful in a changing environment Financial leadership and fundraising To grow income from all sources, encouraging new avenues of income generation through services and growth. To be responsible for the effective, strong leadership and management of the staff, volunteers, the organisation and its resources. Governance and compliance Service development and delivery To actively promote, explore and develop ways of working with organisations and statutory agencies within Milton Keynes If you feel you are the right person to join the board, we would be delighted to hear from you! About You We are looking for someone with a proven track record of leadership and management across a range of responsibilities at senior level - ideally gained in the corporate sector. You will also have: Substantial experience of business planning development and delivery Financial acumen - experience of financial management and control, including budget oversight and cost control Knowledge, experience and understanding of strategic planning and service development planning; including facilitation, implementation and review/evaluation and organisational change Track record in driving and supporting fundraising growth, developing networks and working with funding partners Demonstration of influencing and developing relationship with key stakeholders and senior opinion leaders including local authority or similar Track record as a leader of people, creating positive affirming environments for successful teams and an inclusive organisation The Organisation The charity was established in June 1978 and is a local independent charity working to improve the quality of life for all older people living in Milton Keynes. The team are committed to encouraging equity, diversity and inclusion among the workforce, and eliminating discrimination. The aim is for the workforce to be truly representative of all sections of society and customers, and for each employee/volunteer to feel respected and able to give their best. In the search for the new CEO we would be particularly pleased to receive applications from people who come from groups that are often underrepresented, knowing that this work only benefits from a truly diverse staff team. You may have experience in other areas such as COO, CEO, Chief Operating Officer, Chief Executive Officer, Managing Director, Deputy CEO, Deputy COO. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Sep 01, 2025
Full time
CEO We are looking for an experienced leader to join the charity in this part-time role. Position: CEO Location: Milton Keynes Hours: Part-time, 3 days/22.5 hours per week Salary: £65,000 pro rata Contract: Permanent Closing Date: 17 September 2025 The Role The current CEO, has done a fantastic job since joining the charity over four years ago and will be handing over an organisation at an exciting time in its development. There is a strong senior management team in place, enjoy robust processes, solid reporting, accountability and financial rigour and, while there are inevitably challenges, there is everything to play for going forward. Great work has already been done but the charity needs to continue to build its network, develop partnerships with local companies, as well as grow its donor income, including legacies, to build on its base of earned income from its retail revenue. Ambitious for growth and commercially minded, the new CEO will have the opportunity to make a significant impact and to focus externally, to be the ambassador for the charity, to raise its profile and promote the opportunities available to the people and organisations who can benefit from partnering with us. Main responsibilities include: Strategic leadership and vision To provide clear and forward-thinking leadership to ensure the charity remains resilient, relevant and impactful in a changing environment Financial leadership and fundraising To grow income from all sources, encouraging new avenues of income generation through services and growth. To be responsible for the effective, strong leadership and management of the staff, volunteers, the organisation and its resources. Governance and compliance Service development and delivery To actively promote, explore and develop ways of working with organisations and statutory agencies within Milton Keynes If you feel you are the right person to join the board, we would be delighted to hear from you! About You We are looking for someone with a proven track record of leadership and management across a range of responsibilities at senior level - ideally gained in the corporate sector. You will also have: Substantial experience of business planning development and delivery Financial acumen - experience of financial management and control, including budget oversight and cost control Knowledge, experience and understanding of strategic planning and service development planning; including facilitation, implementation and review/evaluation and organisational change Track record in driving and supporting fundraising growth, developing networks and working with funding partners Demonstration of influencing and developing relationship with key stakeholders and senior opinion leaders including local authority or similar Track record as a leader of people, creating positive affirming environments for successful teams and an inclusive organisation The Organisation The charity was established in June 1978 and is a local independent charity working to improve the quality of life for all older people living in Milton Keynes. The team are committed to encouraging equity, diversity and inclusion among the workforce, and eliminating discrimination. The aim is for the workforce to be truly representative of all sections of society and customers, and for each employee/volunteer to feel respected and able to give their best. In the search for the new CEO we would be particularly pleased to receive applications from people who come from groups that are often underrepresented, knowing that this work only benefits from a truly diverse staff team. You may have experience in other areas such as COO, CEO, Chief Operating Officer, Chief Executive Officer, Managing Director, Deputy CEO, Deputy COO. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
