Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. Here at Atherstone , we have a team of around 550 colleagues. We produce sandwiches, wraps, rolls, bircher pots and toasties for some of the biggest retailers in the UK including Aldi, Shell, Costa & Cafe Nero. What You'll Be Doing To support the delivery of the site complaints and microbiological systems and to deliver the required information and reports in relation to them Collate and report on compliance with the complaints and microbiological systems to ensure that these manufacturing unit processes are always audit ready Troubleshoot the data capture system performance on a day-today basis and write/introduce new procedures as required to ensure that there is no break in data records and data integrity is always maintained Allocate each customer complaint to the appropriate person for action and track its progress through the process to ensure that complaints are dealt with in a timely manner and in accordance with the procedures Collate, analyse and present technical reports or answers to ad hoc questions to provide internal and external stakeholders with the appropriate level and frequency of information required to deliver their objectives Actively manage the technical databases, both day to day and ongoing developments, to ensure data accuracy, ability to deliver reporting requirements and forward planning to update in line with operational or technical requirements Update all raw material information systems to ensure that the latest information is available to anyone who interrogates the system Attend established business networks across the Business Team, internal forums and customer meetings to share the requested results and analysis Maintain Greencore and customer central key performance indicators to ensure that reporting requirements are compliant with the appropriate protocols and support in the preparation for and the delivery of such information during technical audits What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Ideally educated to degree level with a capability in Information Technology and specialist knowledge of databases and data analysis techniques and competent with large and complex data sets Is an experienced problem solver with proficient decision-making skills Experienced with an advanced knowledge of Excel, Word, Outlook, PowerPoint and ability to learn new systems quickly Knowledge and experience of statistical process control techniques Demonstrates high-level written and verbal communication skills Experience in chilled food manufacturing would be an advantage but is not essential If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parenthood benefits Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Sep 04, 2025
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make everyday taste better. We're a vibrant, fast-paced leading food manufacturer. Employing 13,300 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY24, we generated revenues of 1.8bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. At Greencore we actively encourage our colleagues to apply for our vacancies, whether as a lateral move to broaden experience or the next step up to progress your career and development. We also welcome applications from external candidates who are eager to grow their career with us. Here at Atherstone , we have a team of around 550 colleagues. We produce sandwiches, wraps, rolls, bircher pots and toasties for some of the biggest retailers in the UK including Aldi, Shell, Costa & Cafe Nero. What You'll Be Doing To support the delivery of the site complaints and microbiological systems and to deliver the required information and reports in relation to them Collate and report on compliance with the complaints and microbiological systems to ensure that these manufacturing unit processes are always audit ready Troubleshoot the data capture system performance on a day-today basis and write/introduce new procedures as required to ensure that there is no break in data records and data integrity is always maintained Allocate each customer complaint to the appropriate person for action and track its progress through the process to ensure that complaints are dealt with in a timely manner and in accordance with the procedures Collate, analyse and present technical reports or answers to ad hoc questions to provide internal and external stakeholders with the appropriate level and frequency of information required to deliver their objectives Actively manage the technical databases, both day to day and ongoing developments, to ensure data accuracy, ability to deliver reporting requirements and forward planning to update in line with operational or technical requirements Update all raw material information systems to ensure that the latest information is available to anyone who interrogates the system Attend established business networks across the Business Team, internal forums and customer meetings to share the requested results and analysis Maintain Greencore and customer central key performance indicators to ensure that reporting requirements are compliant with the appropriate protocols and support in the preparation for and the delivery of such information during technical audits What we're looking for We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. Ideally educated to degree level with a capability in Information Technology and specialist knowledge of databases and data analysis techniques and competent with large and complex data sets Is an experienced problem solver with proficient decision-making skills Experienced with an advanced knowledge of Excel, Word, Outlook, PowerPoint and ability to learn new systems quickly Knowledge and experience of statistical process control techniques Demonstrates high-level written and verbal communication skills Experience in chilled food manufacturing would be an advantage but is not essential If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parenthood benefits Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
OA are recruiting for an IT Analyst to join our client s highly successful and growing team. Location: Enfield Hours: Monday Friday. 8am-5pm. Office based. Salary: £40,000-£50,000 depending on experience IT Analyst Benefits Private Health Insurance Company Pension Scheme available after 3-month probationary period Cycle to work scheme Onsite parking 23 days annual leave + bank holidays IT Analyst Key Responsibilities Administer and support Kerridge ERP (access, config, troubleshooting). Play a key role in the Kerridge upgrade. Work with departments to improve workflows and efficiency. Liaise with Kerridge support and vendors. Support Power BI dashboards and reports with external developers. Gather reporting requirements and deliver insights. Maintain data accuracy and integrity. Provide first-line IT support (hardware, software, network onsite). Manage IT assets (procurement, setup, maintenance). Handle onboarding/offboarding (accounts, access). Support peripheral systems (MCS, Prism, Maxoptra). Assist with IT project planning and implementation. Document processes, procedures, and configurations. Work with SLT/Group IT on IT architecture. Explore and implement AI opportunities. IT Analyst Skills and Experience Proven experience with Kerridge ERP systems (preferably in a support or analyst role). Strong proficiency in Power BI, including DAX, data modeling, and dashboard creation. Solid understanding of IT support principles, including Windows OS, Office 365, and basic networking. Excellent problem-solving and communication skills. Ability to manage multiple tasks and prioritize effectively. Degree or certification in IT, Computer Science, or related field (desirable) Experience with SQL or other data query languages. Familiarity with ITIL or other service management frameworks. If you re interested in the position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Sep 04, 2025
Full time
OA are recruiting for an IT Analyst to join our client s highly successful and growing team. Location: Enfield Hours: Monday Friday. 8am-5pm. Office based. Salary: £40,000-£50,000 depending on experience IT Analyst Benefits Private Health Insurance Company Pension Scheme available after 3-month probationary period Cycle to work scheme Onsite parking 23 days annual leave + bank holidays IT Analyst Key Responsibilities Administer and support Kerridge ERP (access, config, troubleshooting). Play a key role in the Kerridge upgrade. Work with departments to improve workflows and efficiency. Liaise with Kerridge support and vendors. Support Power BI dashboards and reports with external developers. Gather reporting requirements and deliver insights. Maintain data accuracy and integrity. Provide first-line IT support (hardware, software, network onsite). Manage IT assets (procurement, setup, maintenance). Handle onboarding/offboarding (accounts, access). Support peripheral systems (MCS, Prism, Maxoptra). Assist with IT project planning and implementation. Document processes, procedures, and configurations. Work with SLT/Group IT on IT architecture. Explore and implement AI opportunities. IT Analyst Skills and Experience Proven experience with Kerridge ERP systems (preferably in a support or analyst role). Strong proficiency in Power BI, including DAX, data modeling, and dashboard creation. Solid understanding of IT support principles, including Windows OS, Office 365, and basic networking. Excellent problem-solving and communication skills. Ability to manage multiple tasks and prioritize effectively. Degree or certification in IT, Computer Science, or related field (desirable) Experience with SQL or other data query languages. Familiarity with ITIL or other service management frameworks. If you re interested in the position, please apply online with your CV. BARNPERM By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data . Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Senior Financial Engineer (Quant Developer) My global banking client, based in London, is looking for a Senior Financial Engineer/Quant Analyst/Quant Developer to join their team on a contract basis. Initial contract duration is until end of December 2025, paying £910 per day. Hybrid working model (2 days a week in London office). Key skills: Experience working as a Senior Financial Engineer/Quant Analyst/Quant Developer within a Global Bank Strong experience with React and next.js framework and building Back End services accessible via API Critical programming skills in Python 3.x, Object Oriented programming Advance experience in building end-to-end applications encompassing all phases of software development life cycle. Strong knowledge in Software Engineering, Design Patterns Responsibilities: Design, build and implementation of Traded Risk Quantitative libraries. The success of this library will be measured against the time to deployment, time of turnover on bugs, test KPIs Delivery of a coding environment that is easy to use, is robust and can be fully re-used Work closely with Quant Analysts, IT and Front Office to create synergies across different functions and departments Please apply now for immediate consideration and further details. Scot Lewis Associates Ltd is acting as an employment business.
Sep 04, 2025
Contractor
Senior Financial Engineer (Quant Developer) My global banking client, based in London, is looking for a Senior Financial Engineer/Quant Analyst/Quant Developer to join their team on a contract basis. Initial contract duration is until end of December 2025, paying £910 per day. Hybrid working model (2 days a week in London office). Key skills: Experience working as a Senior Financial Engineer/Quant Analyst/Quant Developer within a Global Bank Strong experience with React and next.js framework and building Back End services accessible via API Critical programming skills in Python 3.x, Object Oriented programming Advance experience in building end-to-end applications encompassing all phases of software development life cycle. Strong knowledge in Software Engineering, Design Patterns Responsibilities: Design, build and implementation of Traded Risk Quantitative libraries. The success of this library will be measured against the time to deployment, time of turnover on bugs, test KPIs Delivery of a coding environment that is easy to use, is robust and can be fully re-used Work closely with Quant Analysts, IT and Front Office to create synergies across different functions and departments Please apply now for immediate consideration and further details. Scot Lewis Associates Ltd is acting as an employment business.
Finance Manager -IT Consultancy, Managed Service Provider (MSP), IT Consultancy. We are seeking an experienced Financial Analyst to lead a team of 4 sales and finance analysts, working for an established technology consultancy based in Weybridge, Surrey. The successful candidate will be responsible for understanding the company's internal solutions, pricing structures, and sales targets, setting up project profitability evaluation processes, analysing financials for various projects, providing expert guidance on strategic planning matters, actively engaging with project managers to ensure effective sales activities, supporting subsidiary strategy committees with project profit simulations, training team members, managing accounts receivable and monitoring payment collections, overseeing monthly billing and cost recognition/accruals, forecasting monthly/yearly sales and profit plans, collaborating with other departments to resolve sales-related issues, managing customer and vendor contracts and conducting internal audits of ICFR control processes. The role is being offered a 12 month Fixed Term Contract, hybrid working (up to 3 days per week in Weybridge.) Key Accountabilities: Understand company's internal solutions and pricing structure. Lead a team of four sales and finance analysts. Setup project profitability evaluation processes. Analyse financials for various projects. Provide expert guidance on strategic planning matters. Actively engage with Project Managers to ensure effective sales activities. Support subsidiary strategy committee with project profit simulations. Train team members, including creating job manuals and closing checklists. Manage accounts receivable and monitor payment collection process. Oversee timely and accurate completion of monthly billing. Create various reports based on sales/profit information. Oversee cost process and accurate cost recognition/accruals. Forecast monthly/yearly sales and profit plans. Collaborate with other departments to resolve sales-related issues. Customer and vendor contract management. Conduct internal audit - ICFR Control Process Review and Evaluation. Qualifications: Bachelor's Degree in Finance, Accounting, or related field. Minimum 5 years' experience in Financial Analysis or similar role. Proven leadership experience Strong analytical skills with attention to detail. Excellent communication and interpersonal skills. (Must have) proficiency in Microsoft Excel including Pivot Tables and vlookup. Experience with ERP Systems (SAP, Salesforce, etc) preferred. *Full right to work in the UK required* If your profile matches the above and you'd like to find out more, please apply with your up to date CV.
Sep 04, 2025
Finance Manager -IT Consultancy, Managed Service Provider (MSP), IT Consultancy. We are seeking an experienced Financial Analyst to lead a team of 4 sales and finance analysts, working for an established technology consultancy based in Weybridge, Surrey. The successful candidate will be responsible for understanding the company's internal solutions, pricing structures, and sales targets, setting up project profitability evaluation processes, analysing financials for various projects, providing expert guidance on strategic planning matters, actively engaging with project managers to ensure effective sales activities, supporting subsidiary strategy committees with project profit simulations, training team members, managing accounts receivable and monitoring payment collections, overseeing monthly billing and cost recognition/accruals, forecasting monthly/yearly sales and profit plans, collaborating with other departments to resolve sales-related issues, managing customer and vendor contracts and conducting internal audits of ICFR control processes. The role is being offered a 12 month Fixed Term Contract, hybrid working (up to 3 days per week in Weybridge.) Key Accountabilities: Understand company's internal solutions and pricing structure. Lead a team of four sales and finance analysts. Setup project profitability evaluation processes. Analyse financials for various projects. Provide expert guidance on strategic planning matters. Actively engage with Project Managers to ensure effective sales activities. Support subsidiary strategy committee with project profit simulations. Train team members, including creating job manuals and closing checklists. Manage accounts receivable and monitor payment collection process. Oversee timely and accurate completion of monthly billing. Create various reports based on sales/profit information. Oversee cost process and accurate cost recognition/accruals. Forecast monthly/yearly sales and profit plans. Collaborate with other departments to resolve sales-related issues. Customer and vendor contract management. Conduct internal audit - ICFR Control Process Review and Evaluation. Qualifications: Bachelor's Degree in Finance, Accounting, or related field. Minimum 5 years' experience in Financial Analysis or similar role. Proven leadership experience Strong analytical skills with attention to detail. Excellent communication and interpersonal skills. (Must have) proficiency in Microsoft Excel including Pivot Tables and vlookup. Experience with ERP Systems (SAP, Salesforce, etc) preferred. *Full right to work in the UK required* If your profile matches the above and you'd like to find out more, please apply with your up to date CV.
Job title: Business Analyst - Financial Crime Location: London/Hybrid Duration: until 31/03/2026 initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: To act as a business analyst within the FCMO Planning team, providing detailed overviews of business processes, and assisting in the documentation of process change. To assist in the creation and distribution of EMEA FCMO Management information to local management teams, governance committees and Senior Management committee meetings such as OGRC. EXCO and the EMEA meeting. To provide support for Bank wide projects impacting FCMO, and FCMO change initiatives, ensuring the successful deployment and that the associated training, and procedural updates are completed. Responsibilities: In relation to change initiatives, help to collate and documents Business requirement documents, current and future state process maps, meeting documentation and facilitate meeting / workshops in relation to system upgrades and proposed process change. Complete business requirement traceability matrix - mapping business requirements to design and mapping design to successful testing Investigate root causes of project issues, document the issue and support the resolution activities where required. Working with the BAU teams to ensure that the centralised FCMO procedures are up to date and accurately reflect current process and policy, ensuring they meet their annual review dates. Contribute to the Kaizen business process re-engineering process, suggesting enhancements to policy and procedures that will provide greater efficiency or reduce the opportunity for error. To act as liaison between operations areas, external Departments and FCMO for the escalation of queries, data requests or issues. Assist in the preparation of section MI and related paperwork for OAD Committee and Steerco's ensuring accurate and transparent reporting. Requirements: Strong project and business analytical skills Flexible and adaptable to changing business requirements and new task assignment. Able to multitask and work on several initiatives at one time Self-motivated to continually improve existing practices with minimal supervision and able to take the lead in documenting requirements. Ability to work unaided on projects / initiatives and manage their own time to meet deadlines. The role requires excellent communication skills, both written and verbal, with the ability to communicate process change, complex system issues, business requirements or feedback to all levels of the organisation. Ability to collaborate with all levels of personnel with differing expertise and backgrounds as part of project workstreams, supporting others to ensure the overall team objectives are achieved. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Sep 04, 2025
Contractor
Job title: Business Analyst - Financial Crime Location: London/Hybrid Duration: until 31/03/2026 initially Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. The role: To act as a business analyst within the FCMO Planning team, providing detailed overviews of business processes, and assisting in the documentation of process change. To assist in the creation and distribution of EMEA FCMO Management information to local management teams, governance committees and Senior Management committee meetings such as OGRC. EXCO and the EMEA meeting. To provide support for Bank wide projects impacting FCMO, and FCMO change initiatives, ensuring the successful deployment and that the associated training, and procedural updates are completed. Responsibilities: In relation to change initiatives, help to collate and documents Business requirement documents, current and future state process maps, meeting documentation and facilitate meeting / workshops in relation to system upgrades and proposed process change. Complete business requirement traceability matrix - mapping business requirements to design and mapping design to successful testing Investigate root causes of project issues, document the issue and support the resolution activities where required. Working with the BAU teams to ensure that the centralised FCMO procedures are up to date and accurately reflect current process and policy, ensuring they meet their annual review dates. Contribute to the Kaizen business process re-engineering process, suggesting enhancements to policy and procedures that will provide greater efficiency or reduce the opportunity for error. To act as liaison between operations areas, external Departments and FCMO for the escalation of queries, data requests or issues. Assist in the preparation of section MI and related paperwork for OAD Committee and Steerco's ensuring accurate and transparent reporting. Requirements: Strong project and business analytical skills Flexible and adaptable to changing business requirements and new task assignment. Able to multitask and work on several initiatives at one time Self-motivated to continually improve existing practices with minimal supervision and able to take the lead in documenting requirements. Ability to work unaided on projects / initiatives and manage their own time to meet deadlines. The role requires excellent communication skills, both written and verbal, with the ability to communicate process change, complex system issues, business requirements or feedback to all levels of the organisation. Ability to collaborate with all levels of personnel with differing expertise and backgrounds as part of project workstreams, supporting others to ensure the overall team objectives are achieved. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.
Job Title: Data Scientist (Modelling & Insight) Location: Manchester (hybrid working) Role Overview Markerstudy Group are looking for an experienced Data Scientist to join a fast growing company in developing ambitious solutions across a range of insurance lines, by leveraging vast data assets and state-of-the-art processing capabilities. As a Data Scientist, you will use your advanced analytical skills to directly influence insurer panel performance, ensuring our broking arm maintains a competitive edge through data-driven strategies and advanced analytics. Deliver outstanding and actionable customer insights Have responsibility for providing insights and support the building data products that helps shape Markerstudy s strategic roadmaps and customer propositions Support the delivery, maintanence and ongoing support of the Data Insight and Enrichment integration strategy across the group Work collaboratively with other areas to increase overall company performance Your ideas and solutions will enable improvements to products, prices and processes giving Markerstudy a critical advantage in the increasingly competitive insurance market. As part of your Data Science career you will be expected to further advance a wide range of modern statistical, machine learning and data science methods. This knowledge will be applied to a wide range of business problems and adding demonstrable commercial value. Key Responsibilities: Lead the delivery of high-impact analytics and modelling projects to support strategic decision-making. Proactively identify and deliver innovative, data-led opportunities that drive measurable business impact Act as a subject matter expert in analytics and data science, providing technical guidance. Coach and mentor junior analysts, reviewing code and outputs to ensure quality and consistency. Maintain robust technical documentation and ensure compliance with data governance and regulatory standards. Support cross-functional initiatives such as the Trading Transformation Programme as a technical expert. Collaborate with stakeholders across pricing, marketing, and insurer relations to embed insights into business processes. Comply with all regulatory obligations with regards to customer data, competition law and other relevant guidance/ legislation. Key Skills and Experience: Previous demonstratable Data Science / Analytics Experience ideally within insurance or financial services. Strong academic background in a numerical discipline (eg BSc Mathematics, Computer Science, Data Science). Proficiency in statistical and machine learning techniques (eg logistic regression, clustering, GBMs) and the application of these in a business context. Advanced SQL and experience with Python and/or R. Strong communication and storytelling skills, with the ability to translate complex data into actionable insights. Experience reviewing the work of junior analysts. Ability to work independently, manage multiple priorities, and proactively share insights. Selfless when it comes to sharing findings, experience and advice. We work as a team not separate individuals! Resilience, can work independently to deliver projects Proactively share insights, results and identify risks, without prompting Proficient at communicating results in a concise manner both verbally and written Desirable Postgraduate qualification in relevant field (eg Computer Science, Data Science, Operational Research) Experience with modern data platforms (eg Databricks, Snowflake, MS Fabric). Familiarity with MLOps practices and version control tools (e.g. Git). Experience with deployment and maintenance of ML models in production environments. Experience mentoring junior analysts, sharing expertise and fostering a culture of continuous learning and innovation.
Sep 04, 2025
Full time
Job Title: Data Scientist (Modelling & Insight) Location: Manchester (hybrid working) Role Overview Markerstudy Group are looking for an experienced Data Scientist to join a fast growing company in developing ambitious solutions across a range of insurance lines, by leveraging vast data assets and state-of-the-art processing capabilities. As a Data Scientist, you will use your advanced analytical skills to directly influence insurer panel performance, ensuring our broking arm maintains a competitive edge through data-driven strategies and advanced analytics. Deliver outstanding and actionable customer insights Have responsibility for providing insights and support the building data products that helps shape Markerstudy s strategic roadmaps and customer propositions Support the delivery, maintanence and ongoing support of the Data Insight and Enrichment integration strategy across the group Work collaboratively with other areas to increase overall company performance Your ideas and solutions will enable improvements to products, prices and processes giving Markerstudy a critical advantage in the increasingly competitive insurance market. As part of your Data Science career you will be expected to further advance a wide range of modern statistical, machine learning and data science methods. This knowledge will be applied to a wide range of business problems and adding demonstrable commercial value. Key Responsibilities: Lead the delivery of high-impact analytics and modelling projects to support strategic decision-making. Proactively identify and deliver innovative, data-led opportunities that drive measurable business impact Act as a subject matter expert in analytics and data science, providing technical guidance. Coach and mentor junior analysts, reviewing code and outputs to ensure quality and consistency. Maintain robust technical documentation and ensure compliance with data governance and regulatory standards. Support cross-functional initiatives such as the Trading Transformation Programme as a technical expert. Collaborate with stakeholders across pricing, marketing, and insurer relations to embed insights into business processes. Comply with all regulatory obligations with regards to customer data, competition law and other relevant guidance/ legislation. Key Skills and Experience: Previous demonstratable Data Science / Analytics Experience ideally within insurance or financial services. Strong academic background in a numerical discipline (eg BSc Mathematics, Computer Science, Data Science). Proficiency in statistical and machine learning techniques (eg logistic regression, clustering, GBMs) and the application of these in a business context. Advanced SQL and experience with Python and/or R. Strong communication and storytelling skills, with the ability to translate complex data into actionable insights. Experience reviewing the work of junior analysts. Ability to work independently, manage multiple priorities, and proactively share insights. Selfless when it comes to sharing findings, experience and advice. We work as a team not separate individuals! Resilience, can work independently to deliver projects Proactively share insights, results and identify risks, without prompting Proficient at communicating results in a concise manner both verbally and written Desirable Postgraduate qualification in relevant field (eg Computer Science, Data Science, Operational Research) Experience with modern data platforms (eg Databricks, Snowflake, MS Fabric). Familiarity with MLOps practices and version control tools (e.g. Git). Experience with deployment and maintenance of ML models in production environments. Experience mentoring junior analysts, sharing expertise and fostering a culture of continuous learning and innovation.
You'll be analysing a comprehensive engineering data set relating to aerospace components and mechanisms to determine trends in areas such as failure rates, test reports and repair reports. Your output will be reports on anomalies, trends and forecast models on predicted failures over a wide range of time-lines The reward is making a major contribution to improving safety, quality and reliability of engineering devices, resulting in great customer satisfaction You'll need a degree in mechanical or aerospace engineering combined with commercial work experience in engineering data analysis using modelling tools such as Power BI, advanced Excel and ML CV not ready? No problem, just call, text or email me - I'll always get back to you
Sep 04, 2025
Full time
You'll be analysing a comprehensive engineering data set relating to aerospace components and mechanisms to determine trends in areas such as failure rates, test reports and repair reports. Your output will be reports on anomalies, trends and forecast models on predicted failures over a wide range of time-lines The reward is making a major contribution to improving safety, quality and reliability of engineering devices, resulting in great customer satisfaction You'll need a degree in mechanical or aerospace engineering combined with commercial work experience in engineering data analysis using modelling tools such as Power BI, advanced Excel and ML CV not ready? No problem, just call, text or email me - I'll always get back to you
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. 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Sep 04, 2025
Full time
Role: Senior IT Manager Contract: Fixed-Term Contract 12 Months Salary: 63877 Hybrid: Yes - 2 days per week in office (Birmingham City Centre) Hours: 35 hours per week Location: Birmingham City Centre This post will support the Associate Director, IT with the development of core IT processes across IT Operations, IT infrastructure, Software Development and Solutions Architecture. The Senior IT Manager is responsible for both the tactical and strategic development of functions listed above. The Senior IT Manager will also support the Enterprise Operations Manager to help manage the IT department, day-to-day service delivery, and capacity planning to ensure the IT department meets the current and future requirements of the organisation. Key Responsibilities: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture with the associated roadmaps to ensure the selection, deployment and lifecycle management of appropriate services is aligned to the corporate plan. Provision of technical advice and guidance to ensure that business benefits are derived from large investments in IT and consolidation of technologies/applications. This will extend to briefing and supporting the department around the use of our technical services to drive benefits and improve capabilities, therefore develop better returns on investment. Support the Enterprise Operations Manager to actively manage relationships with suppliers/vendors ensuring awareness of infrastructure roadmaps, with a particular focus on technical debt and getting the most out of technology investments. Implement Supplier reviews with the Associate Director, IT to manage relationships with vendors adhering to contract compliance and added value services. Review, Develop and implement IT policies and architectural and design standards/principles with respect to IT Service Desk, IT Operations, IT infrastructure, Software Development and Solutions Architecture Provide full-service delivery responsibility; undertake technical planning to ensure sufficient system capacity is made available, that renewal plans to replace obsolete or at-risk technologies are timely and that SLAs are being met and/or exceeded with a focus on proactive service delivery To lead, inspire and motivate a diverse team of Service Desk Analysts; ensuring that they are adequately resourced, prepared, motivated, and utilised to help achieve key CTP business outcomes. To take responsibility for line management, recruitment and training, work that will include 1-2-1s, performance development reviews and general people management activities such as the organisation of annual leave, sickness, and performance. To work closely with colleagues and your line manager to ensure departmental processes are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Experience in an IT Service Desk / IT Support role, or managing an IT Service Desk Strong understanding of ITIL is essential. Ability to analyse IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background in the management of critical success factors, key performance indicators and service level agreements. A working knowledge of service management software and tools, including their configuration and customisation. Have a strong customer service focus, excellent stakeholder relationship skills, experience of acting as an escalation point and a thorough understanding of what it takes to deliver an exceptional service to demanding customers. Experience of making continuous improvements and possess team-working, planning, organisational, multitasking and problem-solving skills. A background in coaching, developing, and training new staff members in either a customer service or IT discipline is essential. Must have proven experience and ability to: Proven previous working experience as a Lead IT manager or Head of IT Excellent knowledge of technical management, information analysis and of computer hardware/software systems. Previous experience analysing IT function effectiveness and aligning to business operations. Hands-on experience with computer networks, network administration and network installation. Ability to manage IT service desk and networking functions to optimise efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject-Matter Expert in Incident and Service Request Management Basic working knowledge of Continual Service Improvement Benefits: 10% Pension Contribution 27 days holiday plus bank holidays and a buy/sell scheme Flexi time scheme Tax-free childcare scheme Extensive Benefits Package Vetting is required for this role, so a background check will be conducted. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. 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Employer: Maxwells Chartered Accountants (on behalf of a client) About Us: (The client) We are a leading petrochemicals company specializing in the trading, distribution, and marketing of fuel and energy products. With a strong commitment to operational excellence and innovation, we are seeking a detail-oriented and proactive Trade Support Administrator to join our dynamic team. Key Responsibilities: As an Trade Support Administrator, you will play a vital role in ensuring the accuracy and efficiency of our financial and operational processes. Your responsibilities will include: • Stock Movement Management: Loading and reconciling stock movements from fuel terminals into the system. • Invoice Validation: Reviewing and validating supplier and customer invoices to ensure accuracy and compliance. • Collaboration: Working closely with the finance, trading, and operations teams to resolve discrepancies and improve processes. Advancing into: • Deal Entry Approval: Approving deal entries in the system, ensuring they align with company policies and procedures. • Data Quality Assurance: Checking and maintaining data accuracy within the ETRM (Energy Trading and Risk Management) system. What We re Looking For: • Strong attention to detail and accuracy in data handling. • Proficiency in working with ETRM systems or similar financial/trading platforms (training can be provided). • Basic understanding of accounting principles and stock management processes. • Excellent organizational and time-management skills. • A proactive attitude and the ability to work both independently and as part of a team. • Strong communication skills to liaise with internal teams and external stakeholders. Qualifications: • A degree in Accounting, Finance, or a related field (or equivalent experience). • Previous experience in a similar role within the energy, petrochemicals, or trading industry is advantageous but not essential. • Proficiency in Microsoft Excel and other Microsoft Office applications. What We Offer: • A collaborative and supportive work environment. • Opportunities for professional growth and development. • Competitive salary and benefits package (from £25,000). Applications (including curriculum vitae) should be made to Clive Hall-Tomkin by clicking apply or posting to 4 King Square, Bridgwater, Somerset, TA6 3YF. Closing date is Monday 8 September 2025.
Sep 04, 2025
Full time
Employer: Maxwells Chartered Accountants (on behalf of a client) About Us: (The client) We are a leading petrochemicals company specializing in the trading, distribution, and marketing of fuel and energy products. With a strong commitment to operational excellence and innovation, we are seeking a detail-oriented and proactive Trade Support Administrator to join our dynamic team. Key Responsibilities: As an Trade Support Administrator, you will play a vital role in ensuring the accuracy and efficiency of our financial and operational processes. Your responsibilities will include: • Stock Movement Management: Loading and reconciling stock movements from fuel terminals into the system. • Invoice Validation: Reviewing and validating supplier and customer invoices to ensure accuracy and compliance. • Collaboration: Working closely with the finance, trading, and operations teams to resolve discrepancies and improve processes. Advancing into: • Deal Entry Approval: Approving deal entries in the system, ensuring they align with company policies and procedures. • Data Quality Assurance: Checking and maintaining data accuracy within the ETRM (Energy Trading and Risk Management) system. What We re Looking For: • Strong attention to detail and accuracy in data handling. • Proficiency in working with ETRM systems or similar financial/trading platforms (training can be provided). • Basic understanding of accounting principles and stock management processes. • Excellent organizational and time-management skills. • A proactive attitude and the ability to work both independently and as part of a team. • Strong communication skills to liaise with internal teams and external stakeholders. Qualifications: • A degree in Accounting, Finance, or a related field (or equivalent experience). • Previous experience in a similar role within the energy, petrochemicals, or trading industry is advantageous but not essential. • Proficiency in Microsoft Excel and other Microsoft Office applications. What We Offer: • A collaborative and supportive work environment. • Opportunities for professional growth and development. • Competitive salary and benefits package (from £25,000). Applications (including curriculum vitae) should be made to Clive Hall-Tomkin by clicking apply or posting to 4 King Square, Bridgwater, Somerset, TA6 3YF. Closing date is Monday 8 September 2025.
We are currently looking for an experienced Billing analyst to work for a consultancy client of ours on site with one of their clients a major bank. Working in the InterCo billing team, they are looking to expand the number of entities/programmes that they run through the group wide billing process. You will be adding additional capacity to support with regular, ongoing billing processes on a monthly basis. So you will need experience in supporting monthly billing runs ensuring the entity billing files are loaded into source systems and generate accurate recovery outputs and working with the lead prepare monthly reference data files prior to the bill run. Analyse recover outputs to determine under/over recovery based on direct costs and InterCo charges. You will need an understanding of Finance and InterCo billing and have strong excel skills covering Xlookup, index, Match, Pivot and Embedded IF. You will need to be in the office 3 days a week and the role will be inside IR35.
Sep 04, 2025
Contractor
We are currently looking for an experienced Billing analyst to work for a consultancy client of ours on site with one of their clients a major bank. Working in the InterCo billing team, they are looking to expand the number of entities/programmes that they run through the group wide billing process. You will be adding additional capacity to support with regular, ongoing billing processes on a monthly basis. So you will need experience in supporting monthly billing runs ensuring the entity billing files are loaded into source systems and generate accurate recovery outputs and working with the lead prepare monthly reference data files prior to the bill run. Analyse recover outputs to determine under/over recovery based on direct costs and InterCo charges. You will need an understanding of Finance and InterCo billing and have strong excel skills covering Xlookup, index, Match, Pivot and Embedded IF. You will need to be in the office 3 days a week and the role will be inside IR35.
Senior Finance Analyst Brent This role requires attendance in the office 3 days a week. The role is only accepting submissions from candidates who have committed to this. We are seeking a CCAB-qualified accountant to take on the pivotal role of Technical Lead for Asset Accounting. This is an exciting opportunity to provide expert financial guidance on asset treatment, valuation, and reporting, while supporting the delivery of the Council's Assets Project. Working closely with senior finance colleagues, you will drive improvements in asset accounting processes, ensure compliance with statutory regulations, and help shape long-term financial strategies linked to capital investment and asset management. Key Accountabilities: Act as the technical lead for asset accounting across the Council's finance function. Provide expert advice on asset treatment, valuation, and financial reporting. Lead the delivery of the Assets Project, ensuring compliance with statutory accounting standards and Council policies. Collaborate with the Chief Accountant and Capital Teams to maintain accurate and consistent asset data. Drive improvements in asset accounting processes, systems, and internal controls. Support the development of financial strategies for capital investment and asset management. Ensure adherence to the CIPFA Code of Practice and other relevant financial regulations. Support audit processes and respond to queries relating to asset accounting and capital finance. Key Criteria Qualifications & Experience CCAB-qualified accountant (or equivalent). Proven experience in asset accounting and capital finance within a complex organisation. Strong track record of analysing legislation, regulations, and applying them to strategic financial policy. Experience of preparing and presenting complex financial information to a variety of audiences. Key skills: Advanced analytical skills, with the ability to interpret and report on large volumes of complex financial and accounting data. Strong planning and organisational skills, with the ability to prioritise and deliver against multiple objectives. Excellent communication and interpersonal skills, with the ability to explain complex financial issues clearly to non-financial colleagues, senior managers, and elected members. Skilled negotiator and influencer, able to build strong working relationships across teams. Strategic thinker, able to contribute to the long-term development of the finance service. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis-early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Sep 04, 2025
Contractor
Senior Finance Analyst Brent This role requires attendance in the office 3 days a week. The role is only accepting submissions from candidates who have committed to this. We are seeking a CCAB-qualified accountant to take on the pivotal role of Technical Lead for Asset Accounting. This is an exciting opportunity to provide expert financial guidance on asset treatment, valuation, and reporting, while supporting the delivery of the Council's Assets Project. Working closely with senior finance colleagues, you will drive improvements in asset accounting processes, ensure compliance with statutory regulations, and help shape long-term financial strategies linked to capital investment and asset management. Key Accountabilities: Act as the technical lead for asset accounting across the Council's finance function. Provide expert advice on asset treatment, valuation, and financial reporting. Lead the delivery of the Assets Project, ensuring compliance with statutory accounting standards and Council policies. Collaborate with the Chief Accountant and Capital Teams to maintain accurate and consistent asset data. Drive improvements in asset accounting processes, systems, and internal controls. Support the development of financial strategies for capital investment and asset management. Ensure adherence to the CIPFA Code of Practice and other relevant financial regulations. Support audit processes and respond to queries relating to asset accounting and capital finance. Key Criteria Qualifications & Experience CCAB-qualified accountant (or equivalent). Proven experience in asset accounting and capital finance within a complex organisation. Strong track record of analysing legislation, regulations, and applying them to strategic financial policy. Experience of preparing and presenting complex financial information to a variety of audiences. Key skills: Advanced analytical skills, with the ability to interpret and report on large volumes of complex financial and accounting data. Strong planning and organisational skills, with the ability to prioritise and deliver against multiple objectives. Excellent communication and interpersonal skills, with the ability to explain complex financial issues clearly to non-financial colleagues, senior managers, and elected members. Skilled negotiator and influencer, able to build strong working relationships across teams. Strategic thinker, able to contribute to the long-term development of the finance service. How to Apply Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis-early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Pricing Analyst - International Law Firm near St Paul's Hybrid Working Strategic Finance Role Your new company I have partnered with an international law firm based near St Paul's Cathedral who are looking to bring on a pricing analyst to join their team. This role will be reporting to the pricing manager and working closely with the revenue and credit control teams. The role will assist with analysis of client rates, fee structures and discounts and preparing advice for partners on how to improve profitability through altering them. Your new role Support Pricing Manager with pricing and fee arrangement queries, including RFPs and presentations Model proposed fee arrangements and prepare budgets Create and review pricing reports Apply and implement Rate Sets within 3E system Provide support for the Evaluate pricing tool and liaise with Financial Systems team Deliver training on the Evaluate pricing tool across the Firm Maintain work types and their relationship to phase templates Assist with annual rate setting and matter/exception rate reviews Coach partners and fee earners on using Evaluate and developing matters budgets Manage phase templates and work types with Heads of Groups, including amendments Collaborate with Reporting, Analysis, and Revenue teams on client rates and fee structures Advise Partners on improving profitability through pricing adjustments What you'll need to succeed Experience in a pricing or finance team within a law firm is ESSENTIAL Experience with Elite or Aderant is advantageous. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 04, 2025
Full time
Pricing Analyst - International Law Firm near St Paul's Hybrid Working Strategic Finance Role Your new company I have partnered with an international law firm based near St Paul's Cathedral who are looking to bring on a pricing analyst to join their team. This role will be reporting to the pricing manager and working closely with the revenue and credit control teams. The role will assist with analysis of client rates, fee structures and discounts and preparing advice for partners on how to improve profitability through altering them. Your new role Support Pricing Manager with pricing and fee arrangement queries, including RFPs and presentations Model proposed fee arrangements and prepare budgets Create and review pricing reports Apply and implement Rate Sets within 3E system Provide support for the Evaluate pricing tool and liaise with Financial Systems team Deliver training on the Evaluate pricing tool across the Firm Maintain work types and their relationship to phase templates Assist with annual rate setting and matter/exception rate reviews Coach partners and fee earners on using Evaluate and developing matters budgets Manage phase templates and work types with Heads of Groups, including amendments Collaborate with Reporting, Analysis, and Revenue teams on client rates and fee structures Advise Partners on improving profitability through pricing adjustments What you'll need to succeed Experience in a pricing or finance team within a law firm is ESSENTIAL Experience with Elite or Aderant is advantageous. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Salary - £36,659 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To support the Street Works team in managing United Utilities performance in regards to street works activities, and working closely to the operation to drive improvements in the END to END performance, supporting the wider team in processing and investigating street works related offences and determining liabilities. To create and produce analysis reports for all Stakeholders. To update and manage the internal system to manage these elements. To provide a support function within the business for the raising and management of street works permits where required and be required to work closely with those business areas to ensure compliance in delivery. Accountabilities & Responsibilities Build and maintain strong working relationships with both internal and external stakeholders, promoting collaborative partnership working to enhance service delivery for customers and stakeholders. Provide technical support and guidance to the wider team and business in resolving street works offences and associated charges (e.g. S74, FPNs, defects, miscellaneous claims), ensuring compliance and best outcomes. Educate stakeholders on street works legislation, including area-specific permitting schemes and upcoming initiatives such as lane rental, while supporting continuous improvement of end-to-end processes. Manage and monitor street works operations, including permit raising, compliance through Street Manager and Aurora systems, KPI tracking, and financial risk mitigation through forecasting and trend analysis. Lead on process ownership and issue resolution, including authorising payments, recovering costs, assessing offence validity, and attending stakeholder meetings to address process issues and data concerns. Technical Skills & Experience Strong working knowledge of NRSWA, TMA, and SROH legislation governing street works, with the ability to apply this understanding in day-to-day decision-making. Excellent organisational and time management skills, with a methodical approach to documentation and a keen attention to detail. Proven ability to prioritise tasks effectively, work flexibly in a changing environment, and support continuous improvement initiatives. Strategic mindset with a focus on performance delivery, able to identify and promote efficiency improvements while working collaboratively with internal and external partners. Confident communicator, with excellent written and verbal skills, capable of delivering presentations to senior managers and external stakeholders. Strong analytical and numeracy skills, with experience using standard corporate systems and tools to support data-driven decision-making. Team-oriented and adaptable, with the ability to influence across departments and levels, and contribute positively within a wider team environment. A full UK driving licence is required to carry out this role This role may not be eligible for the visa sponsorship We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Sep 04, 2025
Full time
Salary - £36,659 Work Type - Hybrid Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP Role Type - Permanent Employment Type - Full Time Working Hours - 37.0 Hours per Week United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To support the Street Works team in managing United Utilities performance in regards to street works activities, and working closely to the operation to drive improvements in the END to END performance, supporting the wider team in processing and investigating street works related offences and determining liabilities. To create and produce analysis reports for all Stakeholders. To update and manage the internal system to manage these elements. To provide a support function within the business for the raising and management of street works permits where required and be required to work closely with those business areas to ensure compliance in delivery. Accountabilities & Responsibilities Build and maintain strong working relationships with both internal and external stakeholders, promoting collaborative partnership working to enhance service delivery for customers and stakeholders. Provide technical support and guidance to the wider team and business in resolving street works offences and associated charges (e.g. S74, FPNs, defects, miscellaneous claims), ensuring compliance and best outcomes. Educate stakeholders on street works legislation, including area-specific permitting schemes and upcoming initiatives such as lane rental, while supporting continuous improvement of end-to-end processes. Manage and monitor street works operations, including permit raising, compliance through Street Manager and Aurora systems, KPI tracking, and financial risk mitigation through forecasting and trend analysis. Lead on process ownership and issue resolution, including authorising payments, recovering costs, assessing offence validity, and attending stakeholder meetings to address process issues and data concerns. Technical Skills & Experience Strong working knowledge of NRSWA, TMA, and SROH legislation governing street works, with the ability to apply this understanding in day-to-day decision-making. Excellent organisational and time management skills, with a methodical approach to documentation and a keen attention to detail. Proven ability to prioritise tasks effectively, work flexibly in a changing environment, and support continuous improvement initiatives. Strategic mindset with a focus on performance delivery, able to identify and promote efficiency improvements while working collaboratively with internal and external partners. Confident communicator, with excellent written and verbal skills, capable of delivering presentations to senior managers and external stakeholders. Strong analytical and numeracy skills, with experience using standard corporate systems and tools to support data-driven decision-making. Team-oriented and adaptable, with the ability to influence across departments and levels, and contribute positively within a wider team environment. A full UK driving licence is required to carry out this role This role may not be eligible for the visa sponsorship We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
Data Analyst (Software Systems Test) - (phone number removed) - £34.62/hr umbrella rate (Inside IR35) Are you ready to take your analytical skills to the next level? This is your chance to join an innovative and forward-thinking company as a Data Analyst (Software Systems Test) . Dive into the exciting world of vehicle engineering, where your expertise will play a pivotal role in shaping the future of testing and development. With a focus on cutting-edge software and systems, this role offers an inspiring work environment, career growth opportunities, and the chance to make a real impact. If you're passionate about data integrity, visualisation, and driving decision-making through insights, this is the role for you. This role is focused on ensuring the integrity, consistency, and usability of software and systems testing data across all domains created in JIRA and generally visualised in Tableau . This role bridges the gap between engineering, testing, and development teams by analysing the complex datasets, resolving tooling issues, and preparing high-quality data for decision-making and reporting. What You Will Do: - Ensure the integrity, consistency, and usability of software and systems testing data across all domains. - Analyse complex datasets created in JIRA and visualised in Tableau to support decision-making. - Identify patterns, anomalies, and insights to support Engineering and Quality teams. - Resolve tooling issues and prepare high-quality data for reporting. - Collaborate with engineering stakeholders to align and validate metrics. - Coach users on maintaining data consistency and cleanliness. What You Will Bring: - Proven ability to deliver data-driven insights to support project planning. - Strong skills in creating clear and transparent top-management reporting. - Expertise in interpreting data to extract key messages and actionable insights. - A keen eye for detail to monitor and maintain data integrity. - A degree or equivalent experience in a relevant field. In this role, you'll not only contribute to the success of the engineering and quality teams but also help the company maintain its reputation for excellence and innovation in the vehicle engineering industry. Your work will directly impact the development of cutting-edge systems and ensure that data-driven decisions remain at the core of operations. Location: This position is based in Gaydon, a hub of innovation and engineering excellence. Interested?: If you're ready to take on this exciting challenge as a Data Analyst (Software Systems Test), we'd love to hear from you. Don't miss the opportunity to be part of a forward-thinking team. Apply now and take the next step in your career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Sep 03, 2025
Contractor
Data Analyst (Software Systems Test) - (phone number removed) - £34.62/hr umbrella rate (Inside IR35) Are you ready to take your analytical skills to the next level? This is your chance to join an innovative and forward-thinking company as a Data Analyst (Software Systems Test) . Dive into the exciting world of vehicle engineering, where your expertise will play a pivotal role in shaping the future of testing and development. With a focus on cutting-edge software and systems, this role offers an inspiring work environment, career growth opportunities, and the chance to make a real impact. If you're passionate about data integrity, visualisation, and driving decision-making through insights, this is the role for you. This role is focused on ensuring the integrity, consistency, and usability of software and systems testing data across all domains created in JIRA and generally visualised in Tableau . This role bridges the gap between engineering, testing, and development teams by analysing the complex datasets, resolving tooling issues, and preparing high-quality data for decision-making and reporting. What You Will Do: - Ensure the integrity, consistency, and usability of software and systems testing data across all domains. - Analyse complex datasets created in JIRA and visualised in Tableau to support decision-making. - Identify patterns, anomalies, and insights to support Engineering and Quality teams. - Resolve tooling issues and prepare high-quality data for reporting. - Collaborate with engineering stakeholders to align and validate metrics. - Coach users on maintaining data consistency and cleanliness. What You Will Bring: - Proven ability to deliver data-driven insights to support project planning. - Strong skills in creating clear and transparent top-management reporting. - Expertise in interpreting data to extract key messages and actionable insights. - A keen eye for detail to monitor and maintain data integrity. - A degree or equivalent experience in a relevant field. In this role, you'll not only contribute to the success of the engineering and quality teams but also help the company maintain its reputation for excellence and innovation in the vehicle engineering industry. Your work will directly impact the development of cutting-edge systems and ensure that data-driven decisions remain at the core of operations. Location: This position is based in Gaydon, a hub of innovation and engineering excellence. Interested?: If you're ready to take on this exciting challenge as a Data Analyst (Software Systems Test), we'd love to hear from you. Don't miss the opportunity to be part of a forward-thinking team. Apply now and take the next step in your career! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Job Title Pensions Implementation Consultant Scheme Benefits Location Homebased Duration Permanent Hours/Days Monday to Friday 9.00 - 5.30 Interview Process 2 stage Teams interview Competency, experience and technical knowledge. Pensions Implementation Consultant - Scheme Benefits Our scheme benefits teams are looking for an enthusiastic experienced pension professional to join our home-based team as a Pensions Implementation Consultant, you will ensure all aspects of a transition project are delivered on time and to a high standard within a controlled project environment. The Scheme Benefits team sit within our Implementation Department whose responsibility it is to implement first class pension administration solutions for our new and existing clients. Our span of projects can range from large blue chip strategic transformational deliveries through to small bespoke client solutions. Working closely with other stakeholders our activities and skills are wide and varied. Job Description: You will play a pivotal role in any implementation project working alongside the Data Team to onboard data and the Configuration Team to automate calculations. What you'll be doing: Lead client implementation projects for workstream Drive the gathering and interpretation of client requirements. Drive the production of requirements documentation. Drive the translation of the requirements into system solutions. Identify, troubleshoot, and resolve queries and issues. Ensure efficient delivery of all project tasks to cost and on time. Lead in client meetings and project status calls. Mentor, develop and coach Implementation Analysts. Feed into and deliver continuous improvement across the team and wider department. Assist in project management activities including identification and mitigation of risks and issues. Facilitate internal and external system training, and provide appropriate documentation. Provide support to the line manager in the effective management of staff. Support the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments. What we're looking for: Excellent technical pensions knowledge in Defined Benefit schemes and legislation Is able to explain: - pension member records and their set up - the relationships between members, policy holders, insurers, Trustees, schemes, actuaries, funds and investments - different types of Pension Schemes - different types of member status' and applicable calculations for each End to end experience of the project lifecycle - able to describe the key elements of projects including initiation, governance, control and closure and can provide examples of active participation in all stages Strong Client Relationship skills with the ability to use appropriate communication methods with stakeholders Experience of owning and driving projects Strong leadership skills Strong analysis skills and an analytical approach to problem resolution
Sep 03, 2025
Full time
Job Title Pensions Implementation Consultant Scheme Benefits Location Homebased Duration Permanent Hours/Days Monday to Friday 9.00 - 5.30 Interview Process 2 stage Teams interview Competency, experience and technical knowledge. Pensions Implementation Consultant - Scheme Benefits Our scheme benefits teams are looking for an enthusiastic experienced pension professional to join our home-based team as a Pensions Implementation Consultant, you will ensure all aspects of a transition project are delivered on time and to a high standard within a controlled project environment. The Scheme Benefits team sit within our Implementation Department whose responsibility it is to implement first class pension administration solutions for our new and existing clients. Our span of projects can range from large blue chip strategic transformational deliveries through to small bespoke client solutions. Working closely with other stakeholders our activities and skills are wide and varied. Job Description: You will play a pivotal role in any implementation project working alongside the Data Team to onboard data and the Configuration Team to automate calculations. What you'll be doing: Lead client implementation projects for workstream Drive the gathering and interpretation of client requirements. Drive the production of requirements documentation. Drive the translation of the requirements into system solutions. Identify, troubleshoot, and resolve queries and issues. Ensure efficient delivery of all project tasks to cost and on time. Lead in client meetings and project status calls. Mentor, develop and coach Implementation Analysts. Feed into and deliver continuous improvement across the team and wider department. Assist in project management activities including identification and mitigation of risks and issues. Facilitate internal and external system training, and provide appropriate documentation. Provide support to the line manager in the effective management of staff. Support the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments. What we're looking for: Excellent technical pensions knowledge in Defined Benefit schemes and legislation Is able to explain: - pension member records and their set up - the relationships between members, policy holders, insurers, Trustees, schemes, actuaries, funds and investments - different types of Pension Schemes - different types of member status' and applicable calculations for each End to end experience of the project lifecycle - able to describe the key elements of projects including initiation, governance, control and closure and can provide examples of active participation in all stages Strong Client Relationship skills with the ability to use appropriate communication methods with stakeholders Experience of owning and driving projects Strong leadership skills Strong analysis skills and an analytical approach to problem resolution
Expleo is seeking a skilled Data Analyst to join our customer's team in Warwick(12 month contract). This role is pivotal in supporting software and systems testing through data analytics, ensuring the integrity, consistency, and usability of testing data across engineering domains. You'll work closely with cross-functional teams to analyse complex datasets, resolve tooling issues, and deliver high-quality insights for decision-making and reporting. Key Responsibilities Analyse JIRA-generated datasets and visualise insights using Tableau. Identify patterns, anomalies, and trends to support engineering and quality teams. Ensure data integrity by monitoring tickets and resolving common errors. Prepare and deliver transparent weekly reports for top management. Collaborate with engineering stakeholders to align and validate metrics. Interpret data to extract key messages and actionable insights. Coach team members on data consistency and cleanliness across tooling platforms. Required Skills & Experience Strong analytical skills with experience in JIRA and Tableau. Proven ability to support project planning with data-driven insights. Experience in preparing executive-level reporting. Excellent communication skills to engage with engineering stakeholders. Detail-oriented with a focus on data integrity and quality. Ability to mentor and coach others on data best practices. Please submit your CV or reach out to (url removed) for more info
Sep 03, 2025
Contractor
Expleo is seeking a skilled Data Analyst to join our customer's team in Warwick(12 month contract). This role is pivotal in supporting software and systems testing through data analytics, ensuring the integrity, consistency, and usability of testing data across engineering domains. You'll work closely with cross-functional teams to analyse complex datasets, resolve tooling issues, and deliver high-quality insights for decision-making and reporting. Key Responsibilities Analyse JIRA-generated datasets and visualise insights using Tableau. Identify patterns, anomalies, and trends to support engineering and quality teams. Ensure data integrity by monitoring tickets and resolving common errors. Prepare and deliver transparent weekly reports for top management. Collaborate with engineering stakeholders to align and validate metrics. Interpret data to extract key messages and actionable insights. Coach team members on data consistency and cleanliness across tooling platforms. Required Skills & Experience Strong analytical skills with experience in JIRA and Tableau. Proven ability to support project planning with data-driven insights. Experience in preparing executive-level reporting. Excellent communication skills to engage with engineering stakeholders. Detail-oriented with a focus on data integrity and quality. Ability to mentor and coach others on data best practices. Please submit your CV or reach out to (url removed) for more info
Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Sep 03, 2025
Contractor
Our top telecoms client is looking for an FTTP Technical Support Analyst to join their team on a contract basis in Manchester Our Client has a requirement for a FTTP Technical Support Analyst, who will be required to work on a 12 month contract basis in Manchester. MUST BE BASED IN OR AROUND MANCHESTER (need to be in the office a few days a week) Role Purpose: You will have a range of responsibilities including exception management for Provision & Assurance, monitoring of the FTTP network to support provision/assurance activity, supporting our incident management process and supporting continuous service improvement. You will also be playing an active role in ensuring the Service Desk meets its very strict SLA's. Job Role Responsibilities: Working closely with internal FLL departments to ensure all FTTP orders are progressed and completed within delivery lead times. Ensure all resolver groups are performing to the expected standard. Resolving any exceptions that occur during the provisioning process within target SLA s In the event of an issue arising during the provisioning and early life process, aim will be to keep the CP regularly updated as to progress, liaising with internal FFL departments, and other departments to ensure swift resolution of the FFL provisioning activities. Reporting and management of potential incidents Ensure all provisioning processes are used efficiently and accurately to reduce double handling and customer dissatisfaction. You will be responsible for monitoring of the FTTP network and reacting accordingly to areas of concern Through trend analysis and network monitoring of the FTTP network, you will play a key role within our incident management process You will be responsible for engagement with our Network Restoration Services Provider ensuring exceptions are managed as per our SLA s Take ownership of day-to-day issues impacting the efficiency of the provisioning/fault management process, including escalation and complaint management. Be proactive in identifying potential areas of development in MAP provisioning procedures. Support the management with development in MAP by taking part in workshops and liaising with other teams to help the continuous improvement of processes and customer experience Working to achieve SLA s, quality standards and other KPI s agreed Technical support on all appropriate products in line with the MAP support scope Own the resolution of customer issues in accordance with MAP processes and policies. Liaise with internal and external parties and take ownership to investigate and resolve those issues Effective time management ensuring tasks are effectively completed within deadlines. Work within the relevant MAP policies e.g. Information Security Responsible for taking ownership through to resolution for CEO Complaints, High Level Escalations, Tickets that have been repeated/reopened a specified number of times and remain unresolved Provide full Root Cause Analysis and highlight improvement opportunities to reduce future fault volumes Be available to work various shift patterns on a roster basis to cover early and late starts. 7:30am till 4pm. 8:30am till 5pm or 9:30am till 6pm Be available to cover one week on call on a roster basis. Experience / Skills / Knowledge / Qualifications: Working within Telecoms, specifically Fibre related products Customer Services Training/Experience Working within a Service Support Environment Using Service Desk applications Benefits: 12 month contract Competitive rate Hybrid role Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates. We actively recruit at all levels and this is a superb opportunity for an FTTP Technical Support Analyst looking for new employment. As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. As a medium-sized company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming service requests such as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2nd Line Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group Contributing to the Change Management and Problem Management processes Training and developing new members of the 1st line team, to help improve their knowledge and level of service provided Working collaboratively with colleagues across the department, escalating incidents to the 3rd line when they require additional expertise; or when they cannot be delivered in line with SLAs Profile The successful candidate will have: IT/Technical qualifications (ideally: Windows 10 MCDST certification, MCP certification, or similar) Minimum 3 years' experience in a similar role Knowledge and experience of Microsoft operating systems, Active Directory and O365 Experience of working in an ITIL environment Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) Excellent customer service and client-facing skills Excellent communication skills - both written and verbal Proven analytical and problem-solving abilities Ability to work in a high-pressure environment A self-motivated and proactive attitude Experience of working in a team-oriented, collaborative environment Job Offer Daily Rate inside IR35 ( 100 - 180 DOE) Office based role ( 5 days a week) Birmingham City Centre 3 month contract Immediate Start!
Sep 03, 2025
Contractor
The IT Support Analyst role focuses on delivering exceptional 1st and 2nd line technical support to end-users within the professional services industry. This temporary position will see you working closely with the technology department to resolve technical issues efficiently and maintain smooth operations. Client Details This opportunity is with a respected organisation within the professional services industry. As a medium-sized company, they prioritise high-quality service delivery and innovative solutions. Their technology department plays a key role in ensuring operational excellence and supporting their professional objectives. Description 1st Line Support Responding to incoming calls, self-serve calls and emails made to the Service Desk promptly, ensuring a high level of customer service is maintained at all times Delivering incoming service requests such as requests for software, setting up new equipment, and new user/leaver requests in line with SLAs and KPIs Accurately and promptly logging and updating calls on the IT Service Desk knowledge base with the outcome of your problem solving and investigations Ensuring employees are kept updated on any outstanding IT issues with clear and concise communication Visiting other offices to deliver IT projects or resolve specific IT issues, as required Communicating effectively with the Service Desk Team Leader and other colleagues Providing cover for employee absence 2nd Line Support Focusing on more complex, time-consuming queries, helping to minimise the number of incidents that are escalated to the IT 3rd line resolver group Contributing to the Change Management and Problem Management processes Training and developing new members of the 1st line team, to help improve their knowledge and level of service provided Working collaboratively with colleagues across the department, escalating incidents to the 3rd line when they require additional expertise; or when they cannot be delivered in line with SLAs Profile The successful candidate will have: IT/Technical qualifications (ideally: Windows 10 MCDST certification, MCP certification, or similar) Minimum 3 years' experience in a similar role Knowledge and experience of Microsoft operating systems, Active Directory and O365 Experience of working in an ITIL environment Basic networking skills e.g., TCP/IP, DNS, DHCP and VPN, SCCM Knowledge and experience of CRM System (InterAction), iManage Worksite/Filesite, IP Phone Administration (Mitel), Digital Dictation (Winscribe), Mobile Device Management and security products (antivirus, disk encryption, USB device control) Excellent customer service and client-facing skills Excellent communication skills - both written and verbal Proven analytical and problem-solving abilities Ability to work in a high-pressure environment A self-motivated and proactive attitude Experience of working in a team-oriented, collaborative environment Job Offer Daily Rate inside IR35 ( 100 - 180 DOE) Office based role ( 5 days a week) Birmingham City Centre 3 month contract Immediate Start!
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. On behalf of Tesco IMS, AMS are now looking for a Service Transition Analyst for a 6 month contract based in the bank's Glasgow OR Newcastle office on a hybrid working model. Tesco IMS deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means they always work with heart. Whether they're helping their customers or looking after their people, you'll find there's a warmth and friendliness to everything they do. Key responsibilities: As a detail-oriented and proactive Service Transition Analyst professional with ITIL Foundation certification, you will bring a strong understanding of service transition processes and IT service management principles. You will excel in planning and coordinating transition activities, ensuring seamless handover from project delivery to live operations. Skills and Qualifications: ITIL Foundation Certified - Solid grounding in IT service management principles and practices. Service Transition Knowledge - General understanding of transitioning services into live environments effectively. Planning & Organisation - Strong planning skills with the ability to manage competing priorities and deadlines. Attention to Detail - Meticulous approach to tasks, ensuring accuracy and quality in deliverables. Stakeholder Communication - Excellent communication skills with the ability to tailor messaging to engage diverse stakeholders. Proactive Problem Solving - Anticipates future workstack demands and prepares solutions to meet programme targets. RAID & RACI Frameworks - Proficient in maintaining RAID logs, facilitating risk acceptance, and applying RACI models for accountability. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. Our client will only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
Sep 03, 2025
Contractor
AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. On behalf of Tesco IMS, AMS are now looking for a Service Transition Analyst for a 6 month contract based in the bank's Glasgow OR Newcastle office on a hybrid working model. Tesco IMS deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means they always work with heart. Whether they're helping their customers or looking after their people, you'll find there's a warmth and friendliness to everything they do. Key responsibilities: As a detail-oriented and proactive Service Transition Analyst professional with ITIL Foundation certification, you will bring a strong understanding of service transition processes and IT service management principles. You will excel in planning and coordinating transition activities, ensuring seamless handover from project delivery to live operations. Skills and Qualifications: ITIL Foundation Certified - Solid grounding in IT service management principles and practices. Service Transition Knowledge - General understanding of transitioning services into live environments effectively. Planning & Organisation - Strong planning skills with the ability to manage competing priorities and deadlines. Attention to Detail - Meticulous approach to tasks, ensuring accuracy and quality in deliverables. Stakeholder Communication - Excellent communication skills with the ability to tailor messaging to engage diverse stakeholders. Proactive Problem Solving - Anticipates future workstack demands and prepares solutions to meet programme targets. RAID & RACI Frameworks - Proficient in maintaining RAID logs, facilitating risk acceptance, and applying RACI models for accountability. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling. Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day. We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome. Next steps If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. Our client will only accept workers operating via an Umbrella or PAYE engagement model. Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.
Are you an ambitious, detail-driven paraplanner with a strong academic track record, early-stage qualifications, and a clear goal to progress into a client-facing role? This is your opportunity to join one of the most forward-thinking, high-growth firms in the wealth advisory fintech space. This London-based company has already established itself as a market leader-blending sophisticated portfolio analytics, personalised advice, and cutting-edge digital tools to transform how individuals engage with their financial life. With a fast-growing client base and an ambitious team culture, they are now looking to expand their financial planning team with a Junior Paraplanner who shares their passion for excellence and innovation. The Role: As a Junior Paraplanner, you will: Support the financial advice team by preparing high-quality research, portfolio analysis, and client-ready reports. Gain hands-on exposure to real client work far earlier than in a traditional firm. Assist in financial plan construction, asset reviews, risk assessments, and technical documentation. Work closely with advisers, analysts, and product developers to understand the full client journey. Be involved in broader initiatives across client onboarding, digital platform enhancements, and team strategy. What We're Looking For: A strong academic background (ideally in finance, economics, mathematics, or a related field). 1-3 years' experience in financial planning, paraplanning, or a similar advisory support role. Progress toward the CII Diploma in Regulated Financial Planning (DipPFS) - or intention to achieve it. Excellent communication skills - both written and verbal. A proactive, analytical mindset and the ability to work in a fast-paced, agile environment. Tech-curious and open to using advanced tools to improve client outcomes. What's on Offer: Salary of £35,000 - £45,000, depending on experience.A highly flexible hybrid working environment designed to support your wellbeing and productivity. Full study support and mentoring to help you achieve professional qualifications. A clear, supported pathway to progress into a client-facing financial advisory role. The chance to be part of a mission-led, collaborative, and fast-growing firm that's redefining the financial advice industry. If you're intellectually curious, people-focused, and want to play an integral role in the future of financial planning, this could be the perfect next step.
Sep 03, 2025
Full time
Are you an ambitious, detail-driven paraplanner with a strong academic track record, early-stage qualifications, and a clear goal to progress into a client-facing role? This is your opportunity to join one of the most forward-thinking, high-growth firms in the wealth advisory fintech space. This London-based company has already established itself as a market leader-blending sophisticated portfolio analytics, personalised advice, and cutting-edge digital tools to transform how individuals engage with their financial life. With a fast-growing client base and an ambitious team culture, they are now looking to expand their financial planning team with a Junior Paraplanner who shares their passion for excellence and innovation. The Role: As a Junior Paraplanner, you will: Support the financial advice team by preparing high-quality research, portfolio analysis, and client-ready reports. Gain hands-on exposure to real client work far earlier than in a traditional firm. Assist in financial plan construction, asset reviews, risk assessments, and technical documentation. Work closely with advisers, analysts, and product developers to understand the full client journey. Be involved in broader initiatives across client onboarding, digital platform enhancements, and team strategy. What We're Looking For: A strong academic background (ideally in finance, economics, mathematics, or a related field). 1-3 years' experience in financial planning, paraplanning, or a similar advisory support role. Progress toward the CII Diploma in Regulated Financial Planning (DipPFS) - or intention to achieve it. Excellent communication skills - both written and verbal. A proactive, analytical mindset and the ability to work in a fast-paced, agile environment. Tech-curious and open to using advanced tools to improve client outcomes. What's on Offer: Salary of £35,000 - £45,000, depending on experience.A highly flexible hybrid working environment designed to support your wellbeing and productivity. Full study support and mentoring to help you achieve professional qualifications. A clear, supported pathway to progress into a client-facing financial advisory role. The chance to be part of a mission-led, collaborative, and fast-growing firm that's redefining the financial advice industry. If you're intellectually curious, people-focused, and want to play an integral role in the future of financial planning, this could be the perfect next step.
